Thesis (M.S.)--Boston University

This dissertation consists of three chapters. The first chapter uses credit card data to estimate the impact of increasing minimum payments on delinquency, payments, spending, and write-offs. The identification strategy exploits an unusual institutional feature: borrowers can use their account to make purchases with both revolving loans (on which minimum payments increased) and term loans (on which there was no change). Payment increases by delinquent borrowers are insufficient to match increasing minimums, resulting in lower cure rates and an increase in write-offs. Affected borrowers migrate away from these accounts by decreasing charges and increasing payments, consequently lowering the interest earned by the bank. The second chapter analyzes the response of consumption, debt, and delinquency to an anticipated increase in cash-on-hand in the presence of liquidity constraints. It uses account-level data from a North American bank that allows clients to make purchases using credit card and term loans on the same account. Term loans are paid off in a predetermined number of equal monthly installments. The end of a term loan therefore generates a predictable increase in cash-on-hand relative to months in which payments were required. Consistent with a model in which consumers are potentially liquidity constrained, consumers \textit{ex-ante} identified as unconstrained do not increase their credit card expenditures, constrained consumers increase both their credit card expenditures and balance, and consumers for whom the credit card is the marginal source of funds decrease their balance. The propensity to take out a new term loan increases for all consumers, whether constrained or not. About 4% of unconstrained consumers delay taking out a new term loan until the original loan is repaid, contrary to theoretical predictions. Paying off the term loan reduces financial delinquency and the probability of default. The third chapter analyzes the comovement of personal savings and income using administrative data provided by a North American bank that records the sum of monthly direct deposit income into its clients' checking accounts. It investigates how permanent and transitory income changes are smoothed by checking account balances. Transitory income changes, whether positive or negative, have only transitory effects on checking account balances, suggesting that consumption is excessively sensitive to them compared to theoretical predictions. Permanent income changes lead to permanent adjustments in consumption and modest permanent adjustments in checking account balances, consistent with theoretical predictions. There is evidence of anticipation of future income changes as much as three months in advance.

The purpose of this study was to observe weblogs in their natural setting and to investigate the nature of collective learning within the debt blogging community. How individuals who blog their experiences with getting out of debt use their weblogs as well as the role of the commenter in the debt blogging process were also researched. Four distinct literature pools were used to frame this study including the theory of social constructivism, the context of communities of practice, the problem of consumer debt, and the medium of blogging. Utilizing observational netnography, six weblogs were researched which were comprised of individuals or couples trying to get out of debt or who have recently achieved that goal. The primary data included weblog entries and comments from the inception of the weblog to the date of the IRB approval. In addition, “About Me” pages, blogrolls, personal widgets, hypertext links, static text, and the visual context of the weblogs were also included as part of the data. The findings are as follows: First, the analysis of the data revealed six main themes in regard to the nature of collective learning within the debt blogging community. These weblogs (1) distinguish levels of participation, (2) unify and commit participants, (3) remove barriers, (4) contribute to personal growth, (5) allow for personal navigation, and (6) inspire/help others. Many of these themes are founded in the communities of practice literature, but were expanded in this study to illustrate understanding in the context of a weblog as a virtual community of practice. Second, research findings indicate the main uses of debt blogs were to (1) document financial life, (2) articulate opinions, (3) reach out, (4) express self, (5) build communities, and (6) promote accountability. Each of these findings with the exception of promoting accountability has been found in the literature. Accountability has two distinct components – internal and external. The debt bloggers feel obligated to post due to their own internal sense of responsibility as well as external obligation to post due to their duty to the community. This may be unique to debt bloggers or to those who blog about a specific problem. Finally, the analysis of the data provided seven distinct roles of the commenter: (1) supporter, (2) challenger, (3) confirmer/mirror, (4) admirer, (5) seeker of information/advice, (6) provider of information/advice, and (7) connector of community. The research findings revealed insights to the complex interaction of bloggers and commenters and the technical difficulty with capturing the dynamic nature of weblogs.

A la hora de comprar a crédito, la evidencia empírica así como la meramente anecdótica sugieren que los consumidores se centras más en la cuantía de los pagos mensuales que en el tipo de interés del préstamo o la cantidad total que han de pagar. Los dos primeros capítulos de esta tesis exploran el papel del los problemas de auto control a la hora de explicar este comportamiento. Nuestro análisis se basa en el supuesto de descuento hiperbólico (Laibson (1997)) como forma de modelar el auto control. En el primer capitulo de la tesis consideramos un modelo de equilibrio parcial en el que la duración del préstamo y el tipo de interés están fijos y los consumidores pueden elegir cuánto tomar prestado y como repartir la devolución del préstamo entre los diferentes periodos. Mostramos que tener problemas de auto control implica mayores niveles de endeudamiento y que ser consciente de estos problemas o poseer la capacidad de comprometerse a un curso de acción reduce la presión sobre esos niveles. También demostramos que tener problemas de auto control y ser naif sobre ellos puede inducir una preferencia por los préstamos que requieren mayores cuotas hacia el final de su duración. El segundo capitulo analiza la interacción entre un prestamista monopolístico y un consumidor con descuento cuasi hiperbólico en un modelo en el que asumimos cuotas mensuales idénticas y permitimos al consumidor elegir entre distintas duraciones del préstamo. Obtenemos que mientras el tipo de interés del préstamo permanezca por encima del tipo de interés de mercado, en un contrato de equilibrio los consumidores con preferencias dinámicamente inconsistentes eligen préstamos con mayor duración (y por lo tanto con cuotas mensuales más bajas)El tercer capitulo de esta tesis, un trabajo conjunto con Alena Bicakova, proporciona evidencia empírica sobre el impacto de los problemas de auto control en el comportamiento de los consumidores a la hora de pagar sus deudas. El análisis viene motivado por resultados de encuestas que indican que un porcentaje significativo de los prestatarios atribuyen a una mala gestión de la deuda sus dificultades financieras. Esto contrasta con el argumento económico estándar según el cual la falta de pago de una deuda se debe a shocks negativos inesperados ya sea en los ingresos o en los gastos. Nuestra conjetura es que la mala gestión de la deuda y la falta de autocontrol están relacionadas y que tienen efectos adversos sobre el comportamiento de los prestatarios a la hora de devolver su deuda. Con el fin de verificar esta conjetura utilizamos una base de datos única en su naturaleza y procedente de una organización benéfica dedicada a la orientación a consumidores con créditos del Reino Unido. La orientación de crédito asiste a prestatarios seriamente endeudados mediante la elaboración y administración de unos planes de repago llamados Planes de Gestión de Deuda (DMP en ingles). Mostramos que la probabilidad de abandonar un DMP aumenta en un 12% y en un 31% respectivamente cuando las razones que se aducen para explicar el exceso de deuda (relacionadas con su mala gestión) y fumar se utilizan como indicadores. Como hasta cierto punto estos indicadores pueden usarse como una medida aproximada de los problemas de auto control, nuestros resultados sugieren una potencial relación entre las tasas de morosidad y la falta de auto control. / When buying on credit, anecdotal and empirical evidence suggest that the consumers focus more on the size of the monthly payments than on the interest charged on the loan or the total amount they pay. The first two chapters of this thesis aim to explore the role of self-control problems in explaining this puzzling behaviour. Our analysis relies on the assumption of the "quasi-hyperbolic discounting" (Laibson (1997)) to model self-control. In the first chapter of the thesis, we consider a partial equilibrium setting in which the loan maturity and the interest rates are fixed and the consumers can choose how much to borrow and how to allocate the repayments between different periods. We show that having self-control problems implies higher levels of borrowing whilst awareness of self-control problems or a lack of commitment puts downward pressure on that level. We also demonstrate that having self-control problems and being naive about them can induce a preference for back-loaded repayment plans which require higher repayments towards the end of the loan term. The second chapter looks at the interaction between a monopolistic lender and a consumer with quasi-hyperbolic discounting in a setting where we assume equal monthly payments and allow the consumer to choose between different loan maturities. We show that when market risk free rate exceeds the long run discount rate, in an equilibrium contract, the consumers with dynamically inconsistent preferences choose the loan with longer maturity (hence lower monthly payments). Third chapter of this thesis, which is a joint work with Alena Bicakova, provides empirical evidence on the impact of self-control problems on consumers' debt repayment behaviour. The analysis is motivated by the survey evidence which shows that a significant percentage of borrowers blame the debt mismanagement as the reason for running into financial troubles. This contrasts with the standard economic argument that default on debt is caused by the unexpected negative shocks to income or to expenditure. Our conjecture is that the debt mismanagement and lack of self-control are linked, and they have adverse effects on the debt repayment performance of the borrowers. In order to test this conjecture, we use a unique administrative data set of a major consumer credit counselling charity in the UK. Credit counselling assists heavily indebted borrowers by setting up and administering repayment plans, so called debt management plans or DMPs. We show that probability of dropping out from a DMP increases by 12 per cent and 31 cent when the self-reported reasons for becoming overindebted (related to debt mismanagement) and smoking are used as indicators, respectively. To the extent that these indicators can be used as a valid proxy for self-control problems, our results point to a potential link between default rates and lack of self-control.

No description available.

No description available.

Made available in DSpace on 2015-04-16T14:49:05Z (GMT). No. of bitstreams: 1 Arquivototal.pdf: 2269181 bytes, checksum: 676702988c655fe2734f820bfea4d737 (MD5) Previous issue date: 2013-04-29 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / Marketing and society studies aiming to better comprehend consumer debt are of quite relevance as they effectively contribute to public policy making within regulatory agencies of credit, and also to consumer protection agencies that focus on financial consumer protection. In order to encourage research in this field, the objective of this study consisted on analyzing debt constraint factors. Accordingly, a theoretical framework was presented and a structural model of debt propensity, along with its antecedents found in the literature, specially the international one, was elaborated. Attitude towards money, attitude towards credit card, self control, compulsive buying, impulsive buying and debt propensity were the constructs analyzed in this research. As being a quantitative study, descriptive statistical analysis, psychometric analysis and multivariate analysis of structural equation modeling (SEM) were performed. The study s sample was constituted by 301 respondents, questionnaires were administered online using googledocs and its disclosure was made through e-mailing and social networks. Results show that there is a direct relation between self control and impulsive buying, and that power-prestige pursuit influence compulsive buying. The hypothesis concerning the direct influence of credit card attitude and consumer debt propensity was accepted. A need for marketing actions aiming to comprehend and help consumers to better understand credit card usage and rules was identified. / Estudos de marketing e sociedade com a finalidade de compreender melhor a questão do endividamento do consumidor mostram-se bastante relevante, na medida em que contribuem efetivamente no planejamento de ações por meio das agências reguladoras de crédito, bem como dos órgãos relativos à defesa do consumidor que visem à conservação financeira do consumidor. Com o intuito de fomentar pesquisas deste gênero, o objetivo deste trabalho consistiu analisar os fatores condicionantes do endividamento. Para tanto, foi apresentado um referencial teórico e elaborado um modelo estrutural de propensão ao endividamento do consumidor mediante alguns antecedentes dispostos na literatura, em especial, internacional. Os construtos que fizeram parte desta pesquisa foram: atitude frente ao dinheiro, atitude com cartão de crédito, autocontrole, compra compulsiva, compra impulsiva e a propensão ao endividamento. Por se tratar de uma pesquisa de cunho quantitativo, procedeu-se a análise estatística descritiva, análise psicométrica e a análise multivariada de modelagem de equações estruturais (SEM). A amostra da pesquisa foi de 301 respondentes, com aplicação na internet por meio da plataforma googledocs e divulgação através de e-mails e redes sociais. Os resultados apontaram uma relação direta entre o autocontrole e a compra por impulso, bem como igualmente a busca por poder e prestígio influência à compra compulsiva. Verificou-se a aceitação da hipótese que trata da influência direta da atitude com cartão de crédito na propensão ao endividamento do consumidor. Indica-se a necessidade das ações de marketing voltadas a compreender e auxiliar os consumidores quanto ao uso e regulamentos do cartão de crédito.

Consumer debt is a growing phenomenon in the US and throughout the world. The beginning of the 21st century has been defined by such an incredible growth in consumer debt that American families have increased their debt relative to personal income four times faster than in the 1990s. Since the Federal Reserve began measuring the amount of American consumer debt and consumer income in the 1980s, consumer debt never exceeded consumer income until 2004 when it reached 104.8% of income. In the last two decades, researchers have observed a significant correlation between debt and mental health. The purpose of this thesis is to examine a comprehensive sample of previous quantitative research conducted on the relationship between debt and mental health. This thesis discusses the research in the following categories: 1) increased debt as a contributor to decreased mental health; 2) decreased mental health as a contributor to increased debt; 3) high correlation between debt and mental health risks.

No description available.

Studies as described in the literature review indicate that most South Africans are highly in debt. The South African Reserve Bank’s quarterly bulletin is one of the prominent barometers for measuring household debt in the country and over the last five years has been indicating a steady decline but still very high household debt among South Africans. Studies have also shown that this relates to poor financial literacy and consumer ignorance in applying basic financial management practices. This is discussed in Chapter two of the study. The aim of the study was to determine the consumer debt level of the Department of Health public servants in Mahikeng, North West Province. This study used a consumer survey to measure consumer indebtedness among public servants in Mahikeng. The results of the study support literature in that the study found that most public servants are indebted. The findings also showed that 63% of the public servants spent more than 20% of their income in servicing debt. Thirteen per cent of the public servants taking part in the study had been served with either garnishee or emolument orders. The results of the study seem to suggest that public servants working for the Department of Health in Mahikeng and taking part in the study were indebted. / Business Management / M. Com. (Business Management)