The global demand for digital services has been growing steadily, which has led to an increase in the utilization of data and consumption of energy, causing an increment of the global digital carbon footprint. Therefore, corporations providing digital services are gradually enforced to be able to measure and quantify their digital carbon footprint, which requires them to restructure their organizational strategy, processes, and culture. Yet, previous research in the digital service industry presents a gap in understanding how to accelerate the adoption of measuring the digital carbon footprint and fails to provide a framework for corporations to incorporate new sustainability initiatives. Thus, this thesis investigates the usefulness and need for digital services companies to use a triple-loop learning framework for adopting the digital carbon footprint as a new measurement for sustainability. From this, the study has made use of semi-structured interviews with professionals from ten digital services companies aimed at examining their processes for incorporating the digital carbon footprint into their sustainability operations. Results show that many companies used a combination of the three loops of learning, and the majority applied triple-loop learning in various sustainability initiatives. The creation or redesign of industry-level standards, by inter-organizational networks and communities of practices, was the primary process of triple-loop learning applied for the adoption of the digital carbon footprint. Here, multiple organizations came together to create standards for measuring the digital carbon footprint, redirecting the behaviour of the digital services industry and, potentially, of the global market towards sustainability. Therefore, the application of a triple-loop learning framework has the potential to create a more sustainable digitalization of the corporate world, which allows for different stakeholders to share knowledge and join forces to produce standards that have the potential to transform the societal- traditional systems needed for the incorporation of the digital carbon footprint.

This research paper aims to explore the knowledge gap among young designers in relation to sustainable human-computer interaction (HCI), focusing on Interaction Design, and investigating the necessary resources for designing sustainable HCI. Lack of knowledge among young designers regarding sustainable practices in digital design contributes to the overconsumption of energy, and increased carbon emissions, highlighting the need to raise awareness and bridge the knowledge gap in Sustainable Human-Computer Interaction (HCI) design among youth. Using qualitative methods, including 14 semi-structured interviews with informatics students in Jönköping, Sweden, the study identifies three main themes: Lack of Knowledge, Resource Needs, and Concerns About the Design Process. The findings highlight a limited understanding of sustainable HCI among young designers, emphasizing the significance of educational modules in sustainability within digital design. This study provides insights and recommendations for digital designers, educators, and policymakers to implement sustainable digital design practices in order to lessen environmental impact and promote sustainability within the digital world. The implications of this study include addressing the knowledge gap, fostering educational initiatives, and serving as a foundation for future research in sustainable digital design and HCI. This study addresses the challenge of motivating young designers to learn more about sustainable HCI while identifying essential resource requirements, education, design tools, eco-feedback technology, and support.