El siguiente caso se introduce en las acciones promoción digital, permitiendo ver más de cerca el rol de esta herramienta de E-Commerce como una de las nuevas formas de hacer marketing contemporáneo. El enfoque de esta investigación hace hincapié en la comunicación y el alcance digital que dinamiza la estrategia de las empresas de moda. Asimismo, la relación en la intención de compra del consumidor, quien es más difícil de captar su atención debido a la saturación en los medios de comunicación, con la promoción digital. El tipo de investigación tiene un alcance correlacional donde se busca cuantificar la relación entre conceptos o variables. De acuerdo al tema de investigación, el público objetivo son mujeres de entre 20 a 35 años de Lima metropolitana en el NSE A y B. De esta manera, se aplicaron entrevistas a usuarios y expertos en la categoría de moda; además, grupos focales en el estudio cualitativo. Finalmente, se demuestra que existe relación entre la variable alcance de la promoción digital y la intención de compra. Por otra parte, en cuanto a la comunicación digital y la intención de compra de las consumidoras, se obtuvo que no hay una correlación lineal; es decir, no hay una relación clara entre ambas variables. / The following case is introduced in the digital promotion actions, allowing to see more closely the role of this E-commerce tool as one of the new ways of doing contemporary marketing. The focus of this research emphasizes the communication and digital reach that energizes the strategy of fashion companies. Also, the relationship in the purchase intention of the consumer, who is more difficult to capture their attention due to saturation in the media, with digital promotion. The type of research has a correlational scope where it is sought to quantify the relationship between concepts or variables. According to the research topic, the target audience are women between 20 and 35 years old from metropolitan Lima in the NSE A and B. In this way, interviews with users and experts in the fashion category were applied; In addition, focus groups in the qualitative study. Finally, it is shown that there is a relationship between the variable scope of the digital promotion and the purchase intention. On the other hand, in terms of digital communication and consumer purchase intent, it was obtained that there is no linear correlation; that is, there is no clear relationship between both variables. / Trabajo de investigación

El presente proyecto es una agencia de Marketing Digital para la red social Facebook, dirigida a ofrecer servicios a empresas Mype en Perú, dedicadas principalmente a la comercialización de productos y/o servicios, que tuvieran presupuestos bajos para invertir en un canal digital. La elección de mercado objetivo se obtuvo mediante una investigación de las necesidades de los actuales empresarios del país. Las empresas, en su mayoría, están bajo el régimen Mype, y se vio reflejado en las entrevistas, ya que el 100% de estos pertenecían a este régimen. Además, se rescataron datos importantes, como el reconocimiento de la importancia del Marketing Digital para los empresarios. Hablaron también sobre la necesidad de contar con servicios de diseñadores gráficos y community managers que trabajaran con una estrategia que brindara resultados, por último, esperaban no tener que gastar presupuestos excesivos, ya que esto significaría realizar fuertes sumas de dinero que no disponían. Se encontró una problemática de no encontrar profesionales encargados de implementar una estrategia digital a un precio accesible. Para la implementación de este proyecto se realizó un análisis del entorno, empezando por estudios del sector: la competencia, los consumidores, los proveedores del servicio y más factores externos que impactaban directa e indirectamente en las empresas de esta industria. Asimismo, para completar la investigación y viabilidad del negocio, se realizaron planes y presupuestos. Entre estos planes se encuentra el Plan de Operaciones, el Plan de Marketing, el Plan de Responsabilidad Social Empresarial, el Plan Estratégico y, por último, el Plan Financiero. Digital Boost ha demostrado su viabilidad mediante cifras, el primer año se obtendrá una utilidad neta de 8,345.46 soles, el segundo año será de 6,353.70 soles y 83,248.21 soles para el tercer año. / This project is a Digital Marketing agency focused on Facebook, aimed to offer services to Mype companies in Peru, mainly dedicated to the commercialization of products and services, companies that can afford low budgets to invest in a digital channel. The choice of the target market was made through an investigation of the needs of current businessmen in the country. The companies, for the most part, are under the Mype regime, and it was reflected in the interviews, since 100% of these belonged to this regime. In addition, important data was rescued, such as the recognition of the importance of Digital Marketing for entrepreneurs. They also talked about the need of having graphic designer services and community managers that would work with a strategy that provides real results, finally, they hoped they would not have to spend excessive budgets, since this means carrying out large sums of money that they cannot afford. There was a problem of not finding professionals responsible for implementing a digital strategy at an affordable price in the market. For the implementation of this project, an analysis of the environment was carried out, starting with studies of the sector: competition, consumers, service providers and more external factors that directly and indirectly impact on companies in this industry. Also, to complete the investigation and viability of the business, plans and budgets were made. These plans included the Operations Plan, the Marketing Plan, the Corporate Social Responsibility Plan, the Strategic Plan and, finally, the Financial Plan. Digital Boost has detected its viability through numbers, the first year the project earns a net profit of 8,345.46 soles, the second year will be 6,353.70 soles and 83,248.21 soles for the third year. / Trabajo de investigación

This master thesis was prompted by the overall interest in Digital marketing that has been growing since the last decade. During this pandemic time, we are interested to know about the impact of COVID-19 on pharmaceutical industry. Most of the articles and the reports in the early stage were mainly about the concept of digital marketing, technology, implementation in day-to-day business. Lesser studies have been conducted keeping the pandemic in view. Covid-19 is the most influencing topic today around the world and because of this, digital marketing has become the important marketing strategy for every business to withstand in the market.  We have chosen to work with the pharmaceutical company in an emerging country India to study the impact of Covid-19 on the pharmaceutical industry and how the industry is adapting digital marketing as their marketing strategy. The empirical study is designed as a qualitative method. We had conducted the interview with the employees of the marketing department, used digital marketing concepts from different literature, and applied to our study. We have also explained the selected methodology to answer our research questions.  Our findings from the research have shown that digital marketing is the most effective marketing strategy for almost all businesses during this lockdown. The company we worked is believing that digital marketing has a long-run result. We had discussed about the marketing challenges faced by the pharmaceutical companies during pandemic, challenges of adopting digital transformation, strategies followed by the company to sustain customer loyalty by following the aspects of relationship marketing. Our research also focused to know about the solutions to overcome the challenges faced by the pharmaceutical companies.

The purpose of this exploratory study is to examine the development and promotion of local brands in Kuwait, to understand the cultural practices used to create their branding, and how they compete with global brands within the competitive marketplace. Specifically, the study looks into the brands of Kuwait and the need to be self-reliant and self-sufficient to generate incomes within the country and achieve national competency. The Western brands influence the local brands and sometimes squashing them by transitioning from global to local brands. The Covid-19 has also sparked the need for supporting local brands and the national economy, as evident in the way countries are gradually transitioning their business practices. Therefore, the author provides an understanding of how locals use the cultural identity theory for their owned brands and shift the perception of consumers to try, use, and support local brands. Furthermore, the author analyzes the digital marketing strategies applied by local and global brands in achieving effective communications by promoting their brand image to Kuwait and the Gulf Cooperation Council (GCC) region.

Esta investigación examina las diversas estrategias de branding online y su efecto en la construcción de valor o Brand equity en los jóvenes millenials de 20 a 30 años en Lima metropolitana, respecto a las aplicaciones móviles de servicios como Rappi y Glovo. Este tema se desarrolla a través de las diversas teorías y comentarios de autores que tienen especialidad en el desarrollo de imagen e identidad para las marcas, así como especialistas que entienden la manera en cómo el público se puede ver influenciado por este tipo de herramienta. Analizando el caso especifico de Rappi y Glovo en Perú, se ha logrado entender la influencia y repercusión de sus estrategias de branding online en el público objetivo definido. Este estudio explora los cinco niveles del brand equity (brand awareness, brand associations, valor percibido, imagen de marca y lealtad de marca) a través del modelo de WPP del Meaninfull Diferrent Framework (MDF) que nos permite entender la saliencia, diferencia y signficiancia de las marcas en un mercado de manera más simple y eficaz. También, apoyándonos en el modelo tradicional del Brand equity podemos entender el nivel en el cual se ubican en este modelo del valor de marca. El alcance de cada nivel de este modelo de análisis ha dependido del impacto y relevancia de los esfuerzos comunicacionales, respecto al branding, en fan pages, aplicaciones móviles de las marca, o las diversas estrategias aplicadas por las empresas para poder ser relevantes para el público. / This research examines the various online branding strategies and their effect on the construction of value or Brand equity in young millennials from 20 to 30 years old in metropolitan Lima, regarding mobile applications of services such as Rappi and Glovo. This theme is developed through the various theories and comments of authors who specialize in the development of image and identity for brands, as well as specialists who understand the way in which the public can be influenced by this type of tool. Analyzing the specific case of Rappi and Glovo in Peru, it has been possible to understand the influence and impact of their online branding strategies on the defined target audience. This study explores the five levels of brand equity (brand awareness, brand associations, perceived value, brand image and brand loyalty) through the WPP model of the Meaninfull Diferrent Framework (MDF) that allows us to understand the salience, difference and significance of brands in a market more simply and effectively. Also, based on the traditional Brand equity model, we can understand the level at which they are located in this brand value model. The scope of each level of this analysis model has depended on the impact and relevance of communication efforts, regarding branding, fan pages, mobile applications of the brand, or the various strategies applied by companies to be relevant to the public. / Trabajo de investigación

This thesis aims to utilize data analysis and predictive modeling techniques and apply them in different domains for gaining insights. The topics were chosen keeping the same in mind. Analysis of customer interests is a crucial factor in present marketing trends and hence we worked on twitter data which is a significant part of digital marketing. Neuroscience, especially psychological behavior, is an important research area. We chose eye tracking data based on which we differentiated human concentration while watching controllable (video game) videos and uncontrollable (sports) videos. Currently, cities are using data analysis for becoming smart cities. We worked on the City of Lewisville emergency services data and predicted the vehicle-accident-prone areas for development of precautionary measures in those areas.

The fashion industry is commonly known for being responsible for large amounts of environmental damage as well as having poor working conditions. This is why many companies operating withinthe Swedish fashion industry are working with Corporate social responsibility (CSR)in orderto become more sustainable. CSR is a well-knownconcept that has been researched in many studies as well asimplemented by many companies. While there are many ways to incorporateCSRactivities, the main goal is to take responsibilityfor the actions of the company, address stakeholder interestsand work towards more sustainable operations. Besides CSR, this study also investigates the use of digital marketing and web analytics in the Swedish fashion industry. While mostcompanies activelyuse digital marketing, a large number of companies fail at utilizing the full potential of web analytics when evaluating digital marketing strategies. Furthermore, thisstudy investigates how companies in the Swedish fashion industry use digital marketing and web analytics when marketing their CSR initiatives. The purpose of this study was todevelop a deeper understanding about the role that digital marketing and web analytics have in marketing CSR initiatives in the Swedish fashion industry. The Swedish fashion industry was the context investigated in this study as the fashionindustry is at front edge with implementingCSR initiatives,and is developing into becoming a less environmentally damaging industrywith stricter regulations and more knowledgeableconsumers.This study was conducted througha qualitative method with semi structured interviews. The respondents consisted of CEOs,sustainability experts as well as business developers working within the Swedish fashion industry. Through a thematic analysis, we have found themes which in turn were analyzed regardingCSR activities, digital marketing and web analytics. The findings showed that there was an existing controversy with the marketing of CSR, which might have been due to the lack of clear guidelines and regulations restricting what can be considered as sustainable products. This situation led to some marketingwithin the industry being considered as misleading marketing, while some companies did not dare to market their CSR initiativesdue to the fearof being criticized for green washing or not doing enough. Furthermore, the findings showed that digital marketing has a largerole in the Swedish fashion industry. While some companies worked extensively with web analytics to improve their marketing campaignsand social channels, othercompanies failed at utilizing the full potential of web analytics.

En la presente investigación se analizan las estrategias digitales en redes sociales de las tiendas orgánicas con la finalidad de descubrir la consecuencia actual y, en base a eso, se realizan estudios cualitativos y cuantitativos para descubrir si es que el uso constante y estratégico de estas son efectivas para posicionar la marca en el mercado. Según la investigación, el posicionamiento de la marca se ve reforzado. Sin embargo, debe ir acompañado de un desarrollo a nivel marca, no solo a través de redes sociales. / In this research, I analyze the digital strategies in social networks of organic stores in order to discover the current consequence and, based on that, qualitative and quantitative studies are carried out to discover if the constant and strategic use of these are effective to position the brand in the market. According to the investigation, the positioning of the brand is reinforced. However, it must be accompanied by a brand-level development, not only through social networks. / Trabajo de investigación

La presente investigación buscará determinar la relación entre el uso de las herramientas de marketing digital y la captación de leads en el sector de bienes raíces entre hombres y mujeres entre los 26 y 45 años de edad de los niveles socioeconómicos A y B de Lima Metropolitana. Dada la relevancia que ha adquirido internet en los últimos años como canal de promoción y venta y la concentración de oferta inmobiliaria en el espacio digital, es importarte comprender la eficacia de la implementación de las herramientas de marketing digital y su relación con las plataformas actuales para poder complementar de manera eficiente una estrategia tradicional que permita potenciar la captación de leads e influir positivamente en la decisión de compra final del bien inmueble Entre los principales resultados del estudio, se pude concluir que, actualmente, los usuarios digitales, están en su mayoría en la búsqueda de un bien inmueble en los próximos años. Están familiarizados con plataformas digitales, la mecánica del sector inmobiliario para obtener información de calidad de sus potenciales clientes y están dispuestos a brindar datos personales vía canales digitales. Dentro de este contexto, se pudo determinar que la implementación de herramientas digitales dentro de la estrategia de marketing de las organizaciones de bienes raíces impacta directamente en la captación de leads. Por ello, es de vital importancia conocer la relación entre estas herramientas y los usuarios digitales para elaborar una estrategia integral online de alto impacto. / This research will seek to determine the relationship between the use of digital marketing tools and lead acquisition in the real estate sector between men and women between the ages of 26 and 45 of socioeconomic levels A and B of Metropolitan Lima. Given the relevance that internet has acquired in recent years as a promotion and sales channel and the concentration of real estate offer in the digital space, it is important to understand the effectiveness of the implementation of digital marketing tools and their relationship with current platforms for be able to efficiently complement a traditional strategy that allows to enhance lead acquisition and positively influence the final purchase decision of the real estate. Among the main results of the study, it can be concluded that, currently, digital users are mostly in the search for real estate in the coming years. They are familiar with digital platforms, real estate mechanics to obtain quality information from their potential clients and are willing to provide personal data via digital channels. Within this context, it was determined that the implementation of digital tools within the marketing strategy of real estate organizations directly impacts lead acquisition. Therefore, it is vital to know the relationship between these tools and digital users to develop a comprehensive online strategy of high impact. / Trabajo de investigación

There has been a huge increase for start-ups in the construction business between 2019 & 2021. During this period of time covid-19 pandemic gradually spread and exposed the society for a severe challenge with social distancing, work from home and liquidation of several companies as a consequence. The demand for services in the construction business went however in the opposite direction and they were positively affected. Additional companies who join the market generate an increase in competition were smaller companies in the construction business needs to find competitive advantage in order to establish and survive.    This study focuses on how start-ups in the construction business is currently working with digital marketing. Data has collected through qualitative interviews with eight individuals, all of them are owners of small companies in the construction business. The collected data has been analyzed together with previous research in digital marketing where some key factors for improvements has been identified. The study indicates a huge lack of knowledge for the respondents according to digital marketing and how its tools can be used. However, the majority of the respondents points out the advantage in digital marketing and wants to add some knowledge in the area, illuminating especially social media. By increase the knowledge, design marketing strategies, and actively work with eWOM could generate valuable competition advantages for smaller companies in the construction business.