Children and youth with emotional and behavioural disorders [EBD] have complex needs that span an array of service providers (Stroul & Friedman, 1994; VanDenBerg, 2008) and given the paucity of supports for this population they may not receive the support that they require (Burns et al., 1995; Farmer et al., 2003). There is a considerable amount of research that supports the integration of services for children and youth with EBD through the wraparound approach (VanDenBerg, Osher, & Lourie, 2009). There also is research that supports the notion that community schools may provide the most effective host environment for the integration and provision of support for this population (Dryfoos & Maguire, 2002; Grossman & Vang, 2009). However, there is limited Canadian research about the efficacy of the wraparound approach in the context of a community school. In order to explore this issue a qualitative, multi-case study was conducted of three community schools in the province of Manitoba to determine the extent to which community schools foster interdisciplinary collaboration and may support the implementation of the wraparound approach (Bruns, Suter, Force, & Burchard, 2005; Bruns, Walker, & The National Wraparound Initiative Advisory Group, 2008; Goldman, 1999). The findings from this study suggest that at the practice level, the community schools that were studied fostered collaboration and the integration of support. In addition, the community schools that were studied possessed many of the requisite conditions that support the implementation of the wraparound approach as a process to guide individualized planning for children and youth with complex needs. Barriers to the full-scale implementation of the wraparound approach in the context of the community schools were identified and primarily included system level constraints on collaborative practices. Future research may involve piloting the implementation of the wraparound approach as outlined in the “Wraparound Protocol for Children and Youth with Severe to Profound Emotional and Behavioural Disorders,” (Healthy Child Manitoba, 2013) in designated community schools within the province of Manitoba in order to build upon the strengths of community schools as effective host environments for the implementation of the wraparound approach and also to identify the means by which the system level constraints to collaborative practices might be overcome. / February 2016

The aim of this thesis is to locate current problems concerning the process of finding common ground between a creative producer and its respective client, furthermore it aims to propose a solution to this problem in the context of collaborative video editing. The paper starts off by exploring research related to the topic. After that, it establishes, through interviews with experts within fields of video editing and graphic design, what the currently existing problems are concerning communication within their line of work. As a solution to these problems, a collaborative software is proposed with the idea of bridging the understanding between the video editor and its client. The paper ends with some conclusions surrounding the current state of the topic and proposes a way forward for both practitioners and researchers.

This thesis aims to establish how high school librarians in Scotland and America can become effective evidence-based decision-makers. Initial data collection consisted of written questionnaires to elicit background data from librarians on the extent of their evidence-based practice. Three main themes emerged: collaboration; interprofessional relationships and roles; and decision-making. These themes are discussed in more detail. A range of qualitative methodologies was designed and implemented to gain more in-depth information on practice and viewpoints, involving librarians and stakeholders. A draft model was created of the effective evidence-based practitioner in a high school library, based on an interpretation of findings and readings from the literature. After member-checking and validating by stakeholders, a final model was produced. This emergent model focuses not on the role of the school librarian in isolation, but stresses the importance of interrelationships involving the librarian. The study makes an original contribution to knowledge by giving a better understanding of the effective evidence-based high school librarian in the wider context of education. There is also a contribution to knowledge by adding to the general theory of workplace decision-making and evidence-based practice which is applicable outwith the school sector, and the pragmatic solution-driven model of decision-making is introduced. Key findings give an insight into the complexity of the school library situation, and highlights that ideally there will be positive relationships between school management, school librarian and collaboration. When these come together, it can mean an increase in student achievement, and more effective evidence-based decisions can be made. Findings also demonstrate links between these elements with evidence, national bodies and skills and qualities needed to be an effective evidence-based high school librarian, and identify how the new and complex expectations made of school librarians can be met. Recommendations are made to help stakeholders improve practice.

Typical hospital setups comprise units such as clinics, inpatient wards, outpatient services, casualty services, operating theatres, laboratories, medical schools (for university hospitals) and out-reach medical camps. Healthcare professionals are required to support these different units hence the need to be constantly mobile in undertaking their duties. These duties require that they frequently consult colleagues, receive handover from previous duty staff or share information on previous work undertaken. Successful use and adoption of handheld devices such as PC tablets, PDAs and smartphones integrated to health information systems can minimize the physical mobility. Information sharing using M-health solutions in complex and diverse healthcare settings draw focus beyond the spatiality gains to the coordination of the teams, processes and shared artefacts in healthcare. CSCW research abounds with various concepts that can be useful in characterizing mobility and communication amongst collaborating health workers. Design for mobile health solutions, therefore, provides an opportunity to further ground theoretical frameworks from exemplary studies on health information systems. The overall objective of the study is to propose design suggestions that target successful information sharing in the deployment and use of M-health solutions. To achieve this objective, the thesis investigates and analyses factors influencing the use and adoption of M-health solutions. A qualitative literature review is used in the study to explore significant factors in the acceptance and use of health information systems. A questionnaire developed from these key factors is used to determine the perceptions of healthcare professionals on M-health solutions based on related literature and on a field study. Finally, the findings are discussed using concepts from CSCW literature namely, mobility, common information spaces, temporality and cognitive and coordinative artefacts. As a result, a conceptual model integrating constructs from the Technology acceptance model (TAM) and IS Success model was developed that can be useful in investigating perceptions in the use of M-health solutions. Design suggestions were proposed for the development of future M-health solutions that aim to achieve successful information sharing amongst healthcare professionals.

This research study explores the perceptions and experiences of individuals involved in the business collaborations of the Coal Authority (TCA) with other public and private sector organisations. The study offers two major contributions to professional knowledge and practice. The first is that the social and behavioural activities associated with the business collaboration process are of as much concern as the economic and structural aspects. The second is a conceptual model and framework which makes sense of the public sector business collaborating process, and identifies behaviours and practices which are perceived by the participants to positively contribute to successful business collaborating and to minimise the risk of inter-organisational collaboration failure. The research accounts underpinning the study are based on the researcher's direct observation, interviews, accounts and life experiences of over fifty individuals that he engaged with during his thirty months involvement within the research process. This was complemented by his reflective diary recording in real time the thought processes from the participants in both the public and private sector involved in business collaborating on a day-to-day basis, as he immersed himself in a purposeful way in the research setting. Twenty-four of the collaborators work for public sector organisations, twenty-nine work in the private sector. Thematic discourse analysis was used to interpret their life experiences and develop the framework around the four perspectives that emerged. The four perspectives are: • The context perspective • The business and strategy perspective • The delivery perspective • The people perspective Personal reflections on the research process and the framework are based on the Kirkpatrick (1967) four level theoretical model for the evaluation of learning and development outcomes. The researcher also describes the changes in behaviour and practices within TCA with regard to the way the people within TCA interact and collaborate with people from other organisations as a result of the study and its findings. Finally, the researcher demonstrates his achievement of the six learning outcomes of his DBA doctoral programme.

It is theorized that competition in the global market requires highly skilled human capital with different types and levels of skills, and with transferable skills. Internships are intended to nurture the skills and make students better professionals, better innovators, and more likely to get employment. In this thesis I evaluated these claims by examining the effect of the skills developed by internships on the professional performance, innovation capability and employability of Mexican students. The purpose of this thesis is to evaluate both the mandatory internship program in its ability to improve employability and to test some of the educational theories of workforce improvement and of what skills contribute to workers’ innovation capacity. Internships prepare students for the workplace by giving them opportunities to develop relevant skills. The Committee on the Assessment of 21st Century Skills of the U.S. National Research Council (NRC), identified three categories of workplace skills enabling individuals to face 21st Century challenges: cognitive, interpersonal, and intrapersonal skills. I tested the relevance of these skills to interns’ professional performance using intern evaluation data on interns working at a multinational enterprise in the global steel industry, Ternium Mexico. A general model of internship outcomes was used to predict Main task and learning performance internship outcomes, and ordered logistic regression was used to predict Overall internship performance. The results confirmed that (1) cognitive intelligence or technical skills are necessary but not sufficient for success in executing professional tasks and (2) certain interpersonal and intrapersonal skills were also significantly associated with better professional performance as an intern. vi The ability to innovate is one of the most important and desired meta-skills for individuals, firms, and economies. It is believed that nurturing students’ innovation capability will improve their employability and their ability to deal with a rapidly changing future. A recent conceptual model of Individuals’ Innovation Capability, the D4 innovation model, has four stages: defining, discovering, developing, and demonstrating. Using the same internship evaluation data set, I determined whether the four D innovation skills: defining, discovering, developing and deploying skills, predicted Individuals’ Innovation Capability. The study confirmed that three of the innovation skills, discovery, developing and deploying, increase Individuals’ Innovation Capability. The foundation skills of oral communication and ability to self-update, and the professional competencies of establishing priorities and explicit knowledge also foster individual innovation capability. Internships have often been required for graduation by institutions of higher education because internships are perceived to help students increase their employability as well as provide educational value. I conducted statistical analyses to test whether students’ performance as interns and the number of internships they completed are predictive of their Probability of Employment, controlling for various labor-market conditions. The study analyzed the records of graduates at a private Mexican university who had completed undergraduate degrees as well as mandatory internships. A logistic regression model for job placement four months following graduation included: individual factors, personal circumstances, external conditions, and interactions with external conditions. This study revealed that the performance as an intern played an important role on employment and that employability depended on the interaction of a vii graduate’s personal assets, his/her family connections, and whether or not the labor market was contracting. This thesis is an empirical exploration of educational theory concerning the value of internships and also the skills that internships should foster. Since educational policy is frequently driven by theory, such validation is a potentially useful reality-check for policy makers. This work can inform educational policy and provide the underpinnings for shaping initiatives that benefit students, firms and the region.

Congruent with the second wave of feminism and continuing into the 1990s, a group of feminist compositionists felt that argument should not have a major, if any, place in the feminist classroom and began to redefine, revision, and reposition argument. With a rhetorician’s bias, this report looks at one articulation of why they turned away from argument—Sally Miller Gearhart’s claim that “any intent to persuade is an act of violence”—, what they turned to, some critique surrounding their approaches and theories, and how a broader understanding of rhetoric and the role of agonism in rhetoric and education can add depth to the feminist approach. / text

近年來由於全球化、自由化及科技化時代的來臨，企業面對此嚴峻的挑戰，已逐漸瞭解僅僅將企業內部的作業流程最佳化，已經無法滿足企業快速回應市場的迫切需求，企業必需提升到與不同交易夥伴間在資訊以及作業流程上的整合。 然而在此整合的過程中，企業之所以得以和交易夥伴達到流程及資訊的成功整合，憑藉的就是「協同運作(Collaboration)」的機制。 在運用協同作業之下，企業得以對交易之上下游合作廠商在流程與資訊上整合，並根據企業資源的現況(包含內部資源與外部資源)作最佳化安排，並與上下游合作廠商、客戶的價值鏈相連，構成一個產業的價值鏈（value chain）。 證券市場整體的交易流程，或是整個證券市場的活動，其實就是一個產業的價值鏈的關係，從下單開始到完成後續的款券交割，需上、下游相關機構充分合作方能如期且精確的完成，任何一個環節發生問題或作業不順暢，均將影響整體市場的運作效率及成本效益。 在本研究所探討的國內投資法人交易對帳流程，可以發現當一個產業的作業流程充滿過多的人工作業、資料傳輸、資料格式轉換、甚至於需要多次的確認對帳的作業，整個產業的效率自然無法提升。然而若僅以個別資訊化之角度探討證券市場交易對帳流程之改善，其效益頂多只是將企業本身之人工作業方式改以利用電腦處理方案解決，整體交易對帳流程能夠減少之作業有限。產業真正需要的是建構協同運作機制，充分整合資訊，改變流程，才能提升產業的整體競爭力。 而證券市場價值鏈的組成份子眾多，建構協同運作時，如何形成共同願景、如何改善流程、如何消弭對虛擬組織的疑慮等等，實為證券市場協同運作的最大挑戰，也是本文探討的目的。

Le présent mémoire s'inscrit dans un projet de recherche mené au CRAI depuis 1998 intitulé « CoCAO » (Co-<br />Conception Assistée par Ordinateur). Ce projet a pour but d'analyser les pratiques de coopération lors de la<br />conception d'un projet architectural, puis de spécifier et développer un collecticiel à l'usage des acteurs du<br />projet. Cet outil est principalement destiné à les assister dans les activités coopératives de création de<br />documents. Nous pensons que ce type d'outil logiciel doit maintenant profiter à une large communauté de<br />professionnels du bâtiment, pour une utilisation quotidienne et dans le cadre de projets ordinaires.<br />C'est sur la première partie de ce projet, la spécification d'un outil informatique, que ce mémoire se penche. La<br />première partie informe le lecteur sur le contexte particulier de la production du cadre bâti. La deuxième partie<br />dresse un état de l'art d'abord des modèles de coopération pour les équipes d'ingénierie, puis de l'analyse des<br />collecticiels, et enfin, des collecticiels eux-mêmes. La troisième partie expose les résultats d'une expérimentation<br />menée avec trois étudiants en architecture sur un collecticiel généraliste ; nous en tirons des conséquences<br />concernant les exigences fonctionnelles d'un collecticiel adapté au contexte spécifique de la conception<br />collaborative. La quatrième et dernière partie formalise un modèle d'outil coopératif répondant à ces exigences<br />; enfin, une simulation de cette outil est donnée prenant appui sur une situation de projet réelle, l'aménagement<br />urbain accompagnant la première ligne de tramway à Nancy (France).

La croissance en taille et en complexité des logiciels actuels, ainsi que les contraintes du marché, rendent de plus en plus nécessaires les techniques d'ingénierie concurrente. Ces techniques servent à réduire les temps de développement en permettant à plusieurs développeurs de travailler simultanément sur les mêmes objets. Malheureusement, la concurrence pose de nombreux problèmes mal gérés par les systèmes de support à la collaboration qui existent aujourd'hui. Le contrôle de la concurrence est donc un défi pour les concepteurs d'environnements de génie logiciel. Cette thèse s'intéresse au support informatique des procédés collaboratifs de génie logiciel et, en particulier, au contrôle de la concurrence.<br />Notre proposition sera divisée en deux parties. Dans la première partie nous définissons un langage pour la modélisation des procédés de génie logiciel concurrents et nous expliquons les mécanismes qui permettent l'application dans la réalité des procédés ainsi définis. La deuxième partie propose un système dit d'augmentation de l'information contextuelle, qui prend avantage de l'existence des modèles de procédés, pour fournir aux utilisateurs une information pertinente pour leur travail.<br />La proposition est implémentée au sein du logiciel CELINE. Ce logiciel a été mis en service dans un environnement industriel au sein de deux équipes de conception de la société STMicroelectronics.