I en konkurrenskraftig omvärld, finns det ett behov hos företag av väl integrerade informationssystem. Systemen har till uppgift att se till att aktuell information i verksamheten kommer alla till godo när personalen har behov av den. Idag har företag standardiserade affärssystem till sin hjälp för att hantera den information de har behov av i sin verksamhet. Studien har haft som syfte att beskriva hur anskaffningsprocessen kan se ut på olika företag och att besvara följande frågor: ·       På vilka grunder togs beslutet om införskaffande av ett nytt affärssystem? ·       Har ledningen varit involverad i anskaffningsprocessen? ·       Ledde implementeringen till ett system företaget blev nöjda med? Studien har gjorts med en kvalitativ ansats, där halvstrukturerade intervjuer användes för att samla in empiri. Empirin har sedan ställts mot olika teorier med utgångspunkt i affärssystem och anskaffningsprocessen. Studien har visat att besluten på de företag som intervjuats har tagits på ungefär liknande grunder och att ledningens engagemang har varit av stor betydelse för de förändringar företagen har ställts inför i anskaffningsprocessen. Den implementering anskaffningsprocessen ledde till, har gett företagen affärssystem som de i stora drag har blivit nöjda med, trots att ett av företagen ansåg sig ha blivit lurade av systemleverantören vid upphandlingen. Denna missnöjdhet kan tänkas ha berott på bristande kunskap om anskaffningsprocessen.

Abstract The purpose of this thesis is to contribute empirical evidence focusing on sustainable competitive advantage through ERP systems. It identifies the shift towards strategic positioning while moving in different ERP stages and industrial environments. The work starts from the premise that advanced ERP processes are simply commodities insinuating competitive convergence. The literature considers IT and strategy but few texts deal with understanding ERP resources over time in order to become source of sustainable advantage. As companies undergo transformation or strive to develop new approaches to competition, it is particularly significant to investigate this venture. The exploratory inquiry in this dissertation aims to develop insights by a combination of qualitative and quantitative research traditions. The dual approach seeks to integrate the best research practices for contribution to the pertinent stakeholders. The first section is the introductory part followed by publications including case studies and surveys conducted on the basis of the gaps identified between theory and practice. The work is limited in scope and the intention is to appreciate knowledge acquired from the studies instead of drawing rigid extensive conclusions. However, the study traces that the ERP systems do provide competitive advantage, the sustainability depending on integrating to meet the business needs and building uniqueness. The implication is to capitalize on the potential of ERP, the idea being not to imitate competitors but to tailor applications to the company's overall strategy.

This thesis deals with the choice of ERP system from the perspective of companies engaged in the distribution of lighting signs. The theoretical part covers the concepts of ERP systems, current trends in ERP systems, different versions of these systems and the risks that may arise in this process. The practical part is focused on describing the distribution company, current ERP system that the company uses and the parameters that existing and new system have to comply. The primary aim of this thesis is to evaluate current ERP system offer on the market and to recommend the best suitable system for Dencop Lighting through decision matrix. For this part, methodology of analysis is used. The secondary aim is to asses risks that may arise in the process of changing ERP system.

My thesis is intent on selection and recommendation of a suitable ERP system for the distribution company distributing tea and coffee products in the Czech market. To select a suitable system, I used methods of multi-criterion decision-making, concretely the ORESTE, WSA, TOPSIS and MAPPAC methods. In the theoretical part of my thesis, I describe the methods of multi-criterion decision-making and principles of utilization the ERP systems. The practical part of my thesis is divided in hard-selection and soft-selection. The aim of the hard-selection lies in reduction of the total number of ERP systems (upon available public information) which then shall be the subject to making the final selection. The soft-selection is then applied to the adjusted list of systems. Within the soft-selection, I included the applied procedure as well as reasons for selection of appropriate criterions since they essentially affect the calculation. At the end of my thesis, I show the procedure of implementation the ERP system.

This diploma thesis deals with the selection of a suitable information system, which should help to streamline business processes and adapt to the competition. The information system is selected for the accounting office ProfiAccount s.r.o. based on their predetermined needs and requirements. The first part of the thesis devotes the theoretical basis to acquaint readers with the issue of information and communication technologies. The second part analyzes the current state of the system in the company based on selected analyzes. The most important part is the selection of the system itself on the basis of content, business and technical criteria. The diploma thesis is supplemented by risk analysis, which is an integral part of every project and process.

Background: In today's competitive and dynamic market, companies are trying to find new ways of changing their warehousing and logistics operations to increase the value for customers. Inbound and outbound logistics flows are key channels within warehouses as these encompass activities such as planning and scheduling which align with the flow of goods between enterprises and external associates, i.e. suppliers and customers. Due to the complexity of the logistics operations, the planning of both flows is dealt with separately. In this thesis the CPFR business model will be reconstructed and combined with lean tools in all four phases to achieve the potential enablers.   Purpose: The overarching purpose is to analyze the potential enablers of implementing a reconstructed CPFR business model with the application of lean principles to enhance inbound and outbound logistics flows.   Method: This thesis has conducted a single embedded case study at Dagab Inköp & Logistik. Empirical data has been collected primarily through semi-structured interviews with employees within the organization and Snabbgross, which is wholesale company within the corporation. Respondents that participated had different positions such as operational purchaser, forecast specialist, transportation engineer, and warehouse manager.   Conclusion: This study has distinguished enablers of lean tools and its impact on organisations. Lean is essential to integrate in the CPFR business model in order to ensure enhancement within in- and outbound logistics flows. It has been highlighted that is of importance to integrate lean tools in all four phases of the CPFR model.

<p>Wind power industry has become the world’s fastest growing renewable energy source. A firm’s information requirements can only be understood by examining their Information System (IS) through Organizational, People, Technical and Strategic perspective.  Current study focuses on the value of Information System implementation for Swedish Wind Power Industry (SWPI) that has reached to more than one billion dollars in recent decade. A well-known integrated IS i.e. Enterprise Resource Planning (ERP) used by Swedish Wind Power Industry (SWPI) for decision making activities is not without its challenges, that consumes a significant portion of their capital and resources for implementation. Exploratory and explanatory research conducted for triangulation, through quantitative and qualitative methods, with empirical data of survey, multiple case studies, interviews and extensive literature review, to highlight the problems and solutions for implementing ERP in SWPI. Several, IS are highlighted with their functionalities and critical success and failure factors. A Model of Knowledge Sharing in ERP Implementation between system users, top management and project team is proposed for critical factors of ERP implementation.</p> / <p>Vindkraftsindustrin har blivit världens snabbast växande förnybar energikälla. Ett företags krav på information kan endast förstås genom att granska deras informationssystem (IS) med hjälp av Organizational, Människor, tekniska och strategiska perspektiv. Aktuell studie fokuserar på värdet av informationssystem genomförande för svenska vindkraftsindustrin (SWPI) som har nått mer än en miljard dollar under de senaste tio åren. En välkänd integrerad dvs Enterprise Resource Planning (ERP) som används av svenska vindkraftsindustrin (SWPI) för beslutsfattande verksamhet som inte är utan dess utmaningar, som förbrukar en betydande del av sitt kapital och resurser för genomförandet. Undersökande och förklarande forskning som bedrivs för triangulering, genom kvantitativa och kvalitativa metoder, med empiriska data av undersökning, flera fallstudier, intervjuer och omfattande litteraturstudie för att belysa problem och lösningar för att genomföra ERP i SWPI. Flera är markeras med sina funktioner och kritiska framgångsfaktorer och faktorer misslyckande. En modell för utbyte av kunskap i ERP genomförande mellan systemanvändare, i högsta ledningen och projektgruppen föreslås för kritiska faktorer av affärssystem genomförandet.</p>

Wind power industry has become the world’s fastest growing renewable energy source. A firm’s information requirements can only be understood by examining their Information System (IS) through Organizational, People, Technical and Strategic perspective.  Current study focuses on the value of Information System implementation for Swedish Wind Power Industry (SWPI) that has reached to more than one billion dollars in recent decade. A well-known integrated IS i.e. Enterprise Resource Planning (ERP) used by Swedish Wind Power Industry (SWPI) for decision making activities is not without its challenges, that consumes a significant portion of their capital and resources for implementation. Exploratory and explanatory research conducted for triangulation, through quantitative and qualitative methods, with empirical data of survey, multiple case studies, interviews and extensive literature review, to highlight the problems and solutions for implementing ERP in SWPI. Several, IS are highlighted with their functionalities and critical success and failure factors. A Model of Knowledge Sharing in ERP Implementation between system users, top management and project team is proposed for critical factors of ERP implementation. / Vindkraftsindustrin har blivit världens snabbast växande förnybar energikälla. Ett företags krav på information kan endast förstås genom att granska deras informationssystem (IS) med hjälp av Organizational, Människor, tekniska och strategiska perspektiv. Aktuell studie fokuserar på värdet av informationssystem genomförande för svenska vindkraftsindustrin (SWPI) som har nått mer än en miljard dollar under de senaste tio åren. En välkänd integrerad dvs Enterprise Resource Planning (ERP) som används av svenska vindkraftsindustrin (SWPI) för beslutsfattande verksamhet som inte är utan dess utmaningar, som förbrukar en betydande del av sitt kapital och resurser för genomförandet. Undersökande och förklarande forskning som bedrivs för triangulering, genom kvantitativa och kvalitativa metoder, med empiriska data av undersökning, flera fallstudier, intervjuer och omfattande litteraturstudie för att belysa problem och lösningar för att genomföra ERP i SWPI. Flera är markeras med sina funktioner och kritiska framgångsfaktorer och faktorer misslyckande. En modell för utbyte av kunskap i ERP genomförande mellan systemanvändare, i högsta ledningen och projektgruppen föreslås för kritiska faktorer av affärssystem genomförandet.

This study uses the concept of absorptive capacity to provide a framework for exploring benefit realization in the post-implementation phase of ERP systems. Success factors of ERP adoption such as: training, communication, process change, and integration extension are organized into two types of knowledge absorptive capacity: potential capacity and realization capacity. This study proposes that absorptive capacity is one of the key determinants of benefits realization from ERP implementation. Although the frequently mentioned factors training and communication are important activities for organizations to assimilate the knowledge of the system processes, these represent potential capacity that requires realization through refinement and execution of what has been absorbed. ERP adopting organizations wishing to continuously generate benefits need to both build potential absorptive capacity by investing in training and education and leverage realized capacity through extension of integration of the system processes. Through in-depth case study of four firms in Taiwan, this study verified the propositions about absorptive capacity in post- implementation of ERP systems. The results further revealed some findings： 1) More iterations of the cycle of absorptive capacity leads to greater benefits of ERP systems. 2) Knowledge retention is important for accumulating potential resources. 3) Provide some guidance of educational program planning. 4) Environment provided by companies can encourage assimilation of knowledge and full use of the ERP system. 5) Business training is necessary for IT professionals. These findings are helpful for managers to well assimilate and exploit knowledge. And furthermore, this study suggests that companies need to acquire, assimilate, transform and exploit knowledge in a dynamic cyclical path to adapt to the changing business environment and sustain competitive advantage over the long term.

<p>Пословни процеси представљају компоненту хијерархије пословних модела савремених организација која се стално мења. Процесе треба добро разумети, поједноставити и аутоматизовати, а направити и адекватан одабир како би се посао обављао што ефикасније. Данас постоји широки спектар понуде информационих система за управљање људским ресурсима. Тежи се да такав један информациони систем буде што ефикаснији.</p> / <p>Poslovni procesi predstavljaju komponentu hijerarhije poslovnih modela savremenih organizacija koja se stalno menja. Procese treba dobro razumeti, pojednostaviti i automatizovati, a napraviti i adekvatan odabir kako bi se posao obavljao što efikasnije. Danas postoji široki spektar ponude informacionih sistema za upravljanje ljudskim resursima. Teži se da takav jedan informacioni sistem bude što efikasniji.</p> / <p>Business processes represent the business component hierarchy model modern<br />organization that is constantly changing. The processes must be well understood,<br />simplify and automate and make the appropriate selection in order to carry out work<br />as efficiently as possible. Today there is a wide range of supply of information<br />systems for human resources management. The goal is that such an information<br />system is more efficient.</p>