I dagens verksamheter, med flera tillhörande affärsprocesser som sträcker sig över olika arbetsområden, finns det ett behov av väl fungerande IT-stöd som är anpassat för den enskilda verksamheten. Affärssystem är sådant IT-stöd som används för att stödja, förenkla, planera samt följa upp en verksamhet på. Med flera skilda funktioner som täcker de flesta affärsprocesserna, är förhoppningarna att optimera samt automatisera dem administrativa processerna för att i slutändan kunna lägga större fokus på själva kärnverksamheten. Studien syftar till att undersöka lämpliga affärssystem för mindre företag och även utreda tillvägagångssätten som finns för att välja och anskaffa ett affärssystem. På uppdrag av företaget Stockwine Group AB har vi fått möjligheten att undersöka ämnet på ett verkligt fall. En insikt som har uppkommit med studien är att det finns få allmänt erkända tillvägagångssätt vid anskaffning av affärssystem, istället använder sig leverantörer samt konsultföretag av egna metoder. Vi har främst använt delar ur metoden Välja och Förvalta Standardsystem (VFS-metod) som ett tillvägagångssätt i vårt arbete. Förutom själva undersökningen av lämpliga affärssystem har ämnet medfört andra viktiga delar som kommit att bli centrala delar i vårt arbete, bl.a. förstudiearbetet som innefattar kartläggning av Stockwine Groups verksamhet, en behovsanalys samt en kravspecifikation. En annan väsentlig del har varit intervjuer och möten med leverantörer samt konsultföretag, vars information har använts som grund i vår utvärdering av valda affärssystem. Utvärderingen har lett till en rekommendation av fyra valda affärssystem som vi anser skulle kunna möjliggöra en effektivisering av Stockwine Groups affärsprocesser. / In today's businesses, with multiple associated business processes that extend various areas of work, there is a need for efficient IT support that is tailored to the individual business. ERP systems are such IT supports which are used to support, facilitate, plan and follow up a business. With several different functions that cover most of business processes, prospects are to optimize these and automate the administrative processes to ultimately be able to put more focus on the core business. The study aims to investigate suitable ERP systems for small business and also investigate approaches available to select and acquire an ERP system. In behalf of Stockwine Group Ltd. we have had the opportunity to explore the subject in a real case. An insight that has been arisen during the study is that there are few widely recognized methods for the selection and acquisition of business software, instead suppliers and consultancies uses methods of their own. We have mainly used parts from the method Välja och Förvalta Standardsystem (VFS-method) as an approach to our work. Besides the examination of suitable ERP systems, the subject has brought other important elements that have become a central part of our work, including a feasibility study that includes mapping of Stockwine Group's business, a needs’ analysis and a requirements specification. Another important part has been the interviews and meetings with vendors and consulting firms, whose information has been used as the basis of our evaluation of the selected ERP systems. The evaluation has led to a recommendation of four selected ERP systems that we believe would enable the effectiveness of Stockwine Group's business processes.

<p>Over the past few years and up to date, many companies around the globe have implemented Enterprise Resource Planning (ERP) systems. Implementing ERP system in an organisation is considered as an irresistible challenge, with the typical ERP system implementation approach. In correspondent, management in an organisation are facing critical challenges' to make decision on a specific ERP system implementation strategy, however, any considered decision would influence development, testing and ultimately the success of the implementation. Therefore, this thesis aims to examine solution to how organisation can decide or choose the best ERP system implementation strategy and explore the one that could be highly recommended by considering enterprise and consultant perspectives.</p><p> </p><p>In order to accomplish the purpose of this thesis, qualitative and quantitative method of collecting and analysing data were adopted. Quantitative and qualitative data were collected through the mean of questionnaire and structure interview. This is one of the reasons why this thesis can be viewed in an inductive and deductive approaches. To this end, exploratory and descriptive knowledge should be derived from this study.</p><p>Analysis of this thesis has discovered that, there are many influencing factors in which organisation needed to be considered when making choice of a particular ERP system implementation strategy. These factors include: (i) Size and Complexity of an organisation (ii) Degree of internationalisation (iii) Number of requirements (iv) Nature of integration and (v) Skills and Experience of people within an organisation.</p><p>In order to choose appropriate strategy for ERP system implementation, organisation should considered to implement a skeleton system in which other application can be added to the systems when it is in operation. Clarification of a business vision that would call for the legacy system replacement or re-modification, is also essential for an organisation to consider. Considering the above statements, organisation should be able to choose appropriate strategy that would fit their business processes.</p><p>Nevertheless, Phased strategy is considered as the best or appropriate implementation strategy in which organisation can rely upon. Exploring Phased strategy simply means that, the problem of making choice of a particular implementation strategy will be minimal. That is; organisations that are willing to implement ERP system can easily consider phased strategy as their best alternative in order to attain success implementation.</p><p> </p>

Made available in DSpace on 2016-04-25T16:45:09Z (GMT). No. of bitstreams: 1 Manuel Pier Sobrido.pdf: 3053996 bytes, checksum: a208626520624d9c4cf457e8540b97e1 (MD5) Previous issue date: 2008-10-22 / Business Intelligence (BI) is a support solution to decision-making that helps business managers turn huge volumes of transactional data into useful information, which, when timely available in the appropriate format offers support to decision making. When this technology is applied together with the ERP (Enterprise Resource Planning) system, it builds up and enhances results, since ERP forms an integrated database containing consistent data from many areas of the organization. The exploitation of this corporate database can offer valuable information, which is extremely useful to the organization decision making process. However, many companies, while implementing good BI projects from the technical viewpoint, end up not obtaining the expected results from their applications. This occurs because BI does not involve technological issues only, but also requires special attention to other important factors such as: creativity, culture and people who understands the full value of information as a strategic resource. The purpose of this study is to show the factors that should be taken into consideration, since they can make a difference between the project s success and its mediocre result. To support the reasoning of this research problem, a case study of the company PETROM Petroquímica Mogi das Cruzes S.A. was carried out. The results obtained from bibliographical research and the case study demonstrate that the critical factors for BI application success analyzed, can decisively influence the success of BI projects, especially factors dealing with the importance of executive support and BI applications alignment with company s business / Business Intelligence (BI) é uma solução de suporte à decisão que ajuda administradores e gerentes a transformar imensos volumes de dados transacionais em informações úteis, que, ao serem disponibilizadas no momento e no formato adequado, oferecem apoio em processos decisórios. Quando essa tecnologia é empregada em conjunto com o sistema ERP (Enterprise Resource Planning), elas se potencializam e os resultados ficam ainda melhores, pois o ERP forma uma base de dados integrada, contendo dados consistentes de várias áreas da organização. A exploração dessa base de dados corporativa pode oferecer um conjunto valioso de informações, que são extremamente úteis ao processo decisório da organização. Contudo, muitas empresas, ao implementarem bons projetos de BI do ponto de vista técnico, acabam não obtendo os resultados esperados de suas aplicações. Isso ocorre, pois o BI não diz respeito apenas a uma questão tecnológica, mas exige também atenção a outros fatores importantes, tais como: criatividade, cultura e pessoas que vejam a informação como um recurso estratégico. O presente trabalho procura entender o papel desses fatores que devem ser levados em consideração, pois podem fazer a diferença entre o sucesso ou apenas o resultado medíocre de um projeto. Para dar suporte à argumentação desse problema de pesquisa, realizase, nesta dissertação, um estudo de caso na empresa PETROM Petroquímica Mogi das Cruzes S.A. Os resultados obtidos a partir das pesquisas bibliográficas e do estudo de caso demonstram que os fatores críticos para o sucesso de aplicações de BI analisados, podem exercer influência decisiva para o êxito de projetos de BI, em especial os fatores que tratam da importância do apoio executivo e do alinhamento das aplicações de BI com o negócio da empresa

Organizations experience challenges despite efforts to increase productivity through implementing large-scale enterprise systems. Leaders of local government institutions do not understand how to achieve expected and desired benefits from the implementation of enterprise resource planning (ERP) systems. Lack of alignment between social and technical elements in ERP implementation depresses organizational productivity. The purpose of this quantitative correlational study was to examine whether social and technical elements increase use and productivity in ERP implementation. The research questions addressed the relationship between ERP and organizational efficiency, cross-functional communication, information sharing, ease of ERP use, and ERP usefulness. Sociotechnical systems theory provided the theoretical basis for the study. Data were collected from online surveys completed by 61 ERP users and analyzed using Wilcoxon matched pairs statistics and Spearman's correlation coefficient. Findings indicated a positive significant relationship between ERP and information sharing, a positive significant relationship between ERP system quality and ease of ERP use, and a positive significant relationship between ERP system quality and organizational productivity. Findings may be used by local government leaders, technology managers, and chief information officers to ensure ERP sustainability and increase productivity.

Bedingt durch oftmals schnelle und fortschreitende Änderungen im wirtschaftlichen Umfeld stehen Unternehmen vor zahlreichen externen sowie internen Anforderungen und Herausforderungen, was wiederum eine effektive Steuerung und Koordination der innerbetrieblichen aber auch der überbetrieblichen Geschäftsprozesse und -abläufe erfordert. Um diesen Herausforderungen zu begegnen, ist der Einsatz von adäquaten Anwendungssystemen zwingend. Speziell die Nutzung von Enterprise Resource Planning-(ERP-)Systemen, die als standardisierte Systeme die gesamten unternehmerischen Aktivitäten und Geschäftsprozesse unterstützen können, ist zu einem wichtigen Bestandteil der Unternehmen geworden. Ein richtig ausgewähltes und implementiertes ERP-System bietet zahlreiche Vorteile sowohl für Großunternehmen aber auch für klein- und mittelständische Unternehmen (KMU). Die Implementierung eines ERP-Systems stellt jedoch ein komplexes und zeitintensives Projekt dar, welches den Unternehmen große Möglichkeiten eröffnet, diese aber gleichzeitig mit enormen Risiken konfrontiert. Dabei realisieren immer mehr KMU die möglichen Vorteile dieser Systeme, woraus eine konstante Nachfrage nach ERP-Systemen für kleine und mittlere Unternehmen resultiert. Um jedoch von den Vorteilen zu profitieren anstatt von den Risiken „verschlungen“ zu werden, ist es zwingend erforderlich, sich genau auf die Faktoren zu fokussieren, die zur einer erfolgreichen Einführung eines ERP-Systems beitragen. An diesem Punkt knüpft die vorliegende Dissertation mit einem ersten Forschungsschwerpunkt an. Dieser Schwerpunkt befasst sich mit kritischen Erfolgsfaktoren im Zusammenhang mit der ERP-System-Einführung und der ERP-System-Nutzung in klein- und mittelständischen Unternehmen. Ziel dieses ersten Schwerpunktes ist es, einen Einblick in die Erfolgsfaktoren bei ERP-System-Implementierung in KMU zu geben und die Unterschiede zu den Faktoren bei ERP-Projekten in Großunternehmen aufzuzeigen. Als konkretes Ergebnis dieses Forschungsstrangs wird dabei ein Vorgehensmodell für ERP-Einführungen in KMU entwickelt, welches auf Basis der Erfolgsfaktoren von ERP-Projekten aus bestehenden Modellen abgeleitet und an die Bedürfnisse und Anforderungen der KMU angepasst wird. Hierbei werden die Erfolgsfaktoren direkt in das Modell mit einbezogen. Des Weiteren resultiert ein zweiter Schwerpunkt dieser Dissertation erneut aus der hohen und konstanten Nachfrage nach ERP-Systemen, welche zu einem sehr stark fragmentierten ERP-Markt vor allem im Bereich der KMU geführt hat mit einer Vielzahl von Herstellern und Systemen. Hier erschwert es diese hohe Marktfragmentierung den Anwenderunternehmen nicht nur, die „richtige“ Software zu finden, sondern auch für das von ihnen ausgewählte System entsprechende Fachkräfte an sich zu binden. Daraus ergibt sich unter anderem auch die Notwendigkeit für Hochschulen, ihren Studierenden und späteren Absolventen dieses geforderte und benötigte Fachwissen, insbesondere in informationssystembezogenen Studiengängen zu vermitteln. Jedoch gibt es dafür keinen standardisierten Ansatz. Die Systemwahl und die Anzahl der Systeme sowie der Aufbau und die Anzahl der ERP-Kurse divergieren von Hochschule zu Hochschule, wobei in diesem Punkt eine Dominanz großer ERP-System Hersteller zu verzeichnen ist. Allerdings ist eine diversifiziertere Einbindung von ERP-Systemen vor allem aus dem Bereich der KMU sinnvoll. An diesem Punkt stehen die Hochschulen und die Lehrenden vor der Herausforderung, wie viele Systeme in die Curricula integriert werden sollten und auf welche Art und Weise und in welchem Umfang diese Systeme vermittelt werden sollten. Daher werden im Rahmen dieses zweiten Schwerpunktes Möglichkeiten und Kursmodelle beschrieben, durch die eine praktische Vermittlung einzelner oder auch mehrerer ERP-Systeme ermöglicht und unterstützt wird. Ziel dabei ist es, einen Beispielcurriculum zu entwickeln, in dem über verschiedene Kurse hinweg, Kenntnisse zu ERP-Systemen vermittelt werden. Die Kurse dieses Curriculums werden dabei auf Basis der Literatur und der Anforderungen von Unternehmen an spätere Absolventen (vor allem resultierend aus den Erfolgsfaktoren des ersten Forschungsstrangs) entwickelt. Des Weiteren werden diese Kurse und die darin eingesetzten Systeme mit den Ergebnissen einer Umfrage an Universitäten und Fachhochschulen zum ERP-System-Einsatz in der Lehre verglichen und auf Basis dieser Ergebnisse angepasst und modifiziert. Als konkrete Resultate dieses Forschungsstrangs werden mit dem zu entwickelnden Beispielcurriculum Handlungsempfehlungen gegeben, mit denen Hochschulen sowohl Kenntnisse zu ERP-Systemen für Großunternehmen als auch zu Systemen für KMU vermitteln können. Dabei steht auch die praktische Kenntnisvermittlung von kleineren Systemen im Fokus, um den Studierenden einen weiteren Blick auf die Verschiedenartigkeit von ERP-Systemen zu bieten.

Made available in DSpace on 2016-06-02T19:52:04Z (GMT). No. of bitstreams: 1 5891.pdf: 12093424 bytes, checksum: 2f4be2e6dd8f12b62c9c9f9c787c2888 (MD5) Previous issue date: 2014-02-19 / Considering the representativeness of the Construction sector in the national economy, there is an increase in demand for the use and adaptation of concepts, techniques and methods developed for the manufacturing environment aiming to improve the production and management performance of companies. The use of information systems, especially ERP, has being the focus of several studies in the last decade. Thus, it is considered that the matter "ERPs" for construction, specifically considering the use of methods of decision making with multiple criteria, is far from being fully consolidated, and this research contributes to society and the academic community to enrich this discussion. The main objective of this work is to apply a form of prioritization of management processes to assist the selection of ERP system in construction company aimed at improving the flow of information held between the management system and production system, providing improved management processes management. The method of making multiple decision criteria provided AHP prioritization processes that must be considered in the selection and adoption of an ERP. The research supports the view of many studies that link the analysis of the internal processes of a company as relevant to the adoption of management information systems, as these should be oriented to business processes and not the opposite. Considering the importance of the issues raised by the analysis of the proposed case, the prioritization process, systematized by applying the AHP method can be considered as one (and not only) the guidelines in the selection of ERP systems available in the market process. / Considerando a representatividade do setor da Construção Civil na economia nacional, observa-se um aumento na demanda pela utilização e adaptação de conceitos, técnicas e métodos desenvolvidos para o ambiente de manufatura visando aprimorar o desempenho produtivo e gerencial das empresas. A utilização de sistemas de informação, em especial o ERP, está sendo o foco de diversas pesquisas nesta última década. Desta forma, considera-se que a temática adoção de ERP para Construção Civil pesada, especificamente considerando o uso de métodos de tomada de decisão com múltiplos critérios, encontra-se distante de estar completamente consolidada, e assim, a presente pesquisa contribui para a sociedade e para a comunidade acadêmica com o enriquecimento desta discussão. O objetivo principal deste trabalho é aplicar uma forma de priorização dos processos gerenciais para auxiliar a seleção de sistema ERP na indústria da construção civil pesada visando à melhoria do fluxo de informações realizado entre o sistema gerencial e o sistema de produção, proporcionando melhoria nos processos de gestão gerencial. O método de tomada de decisão múltiplos critérios AHP proporcionou a priorização de processos que devem ser considerados na seleção e adoção de um sistema ERP. A pesquisa corrobora a visão de diversos estudos que apontam a análise dos processos internos de uma empresa como relevante para a adoção de sistemas de informação gerenciais, pois estes devem ser orientados aos processos da empresa e não o inverso. Considerando a relevância dos aspectos levantados pela análise do caso proposto, a priorização de processos, sistematizada através da aplicação do método AHP, pode ser considerada como uma (e não a única) das diretrizes no processo de seleção de sistemas ERP disponíveis no mercado.

Over the past few years and up to date, many companies around the globe have implemented Enterprise Resource Planning (ERP) systems. Implementing ERP system in an organisation is considered as an irresistible challenge, with the typical ERP system implementation approach. In correspondent, management in an organisation are facing critical challenges' to make decision on a specific ERP system implementation strategy, however, any considered decision would influence development, testing and ultimately the success of the implementation. Therefore, this thesis aims to examine solution to how organisation can decide or choose the best ERP system implementation strategy and explore the one that could be highly recommended by considering enterprise and consultant perspectives.   In order to accomplish the purpose of this thesis, qualitative and quantitative method of collecting and analysing data were adopted. Quantitative and qualitative data were collected through the mean of questionnaire and structure interview. This is one of the reasons why this thesis can be viewed in an inductive and deductive approaches. To this end, exploratory and descriptive knowledge should be derived from this study. Analysis of this thesis has discovered that, there are many influencing factors in which organisation needed to be considered when making choice of a particular ERP system implementation strategy. These factors include: (i) Size and Complexity of an organisation (ii) Degree of internationalisation (iii) Number of requirements (iv) Nature of integration and (v) Skills and Experience of people within an organisation. In order to choose appropriate strategy for ERP system implementation, organisation should considered to implement a skeleton system in which other application can be added to the systems when it is in operation. Clarification of a business vision that would call for the legacy system replacement or re-modification, is also essential for an organisation to consider. Considering the above statements, organisation should be able to choose appropriate strategy that would fit their business processes. Nevertheless, Phased strategy is considered as the best or appropriate implementation strategy in which organisation can rely upon. Exploring Phased strategy simply means that, the problem of making choice of a particular implementation strategy will be minimal. That is; organisations that are willing to implement ERP system can easily consider phased strategy as their best alternative in order to attain success implementation.

The main aim of this thesis is to evaluate the use of Helios Orange in the context of a specific company. The thesis is divided into two parts, a theoretical and a practical one. The theoretical part describes the history of accounting and developments in the technology of bookkeeping, the development of ERP systems, related legislation and selected possibilities of electronic data interchange. In the practical part, the company PNEU PROCHÁZKA s.r.o. is firstly described. Selected most used modules of Helios Orange are then further discribed and evaluated including the possibilities of change in their use.

My thesis addresses to matters of rising connectedness of Accounting and Information Technologies. It describes history of forms and techniques used in Accounting and also the possibilities and trends of Applied Informatics used nowadays in this field. The text accents to efforts of making the process of accounting more effective by reducing the cost, improving the quality and by shortening the time it can be done. The part of my thesis also mentions the level of regulation of the techniques used for processing the accounting from the point of view of national norms and also of International standards.

The thesis is focused on issues of information systems, evaluates advantages, disadvantages and possible risk coming from implementation of IS. In theoretical part are the main issue ERP systems, its history and modern trends in this field. It aims also on the analytical tools business intelligence, which are helpful in the decision-making process creating future strategy of the company. In practical part the information system of Kermi will be evaluated by using analytical methods HOS 8 and Zefis. With the help of both tools the problematic part of the information system will be found and then aim of this thesis will be elimination of these problems.