Published article at Central University of Technology Free State, Bloemfontein / In South Africa the educational system has seen many changes over the past few years. Transformation in education has been introduced to correct imbalances of the previous South African educational system and to improve learner achievement in some of the previously disadvantaged schools. Despite changes that have been implemented, learners in many South African schools are still underperforming. The primary aim of this investigation reported in this article was to establish the extent to which selected micro communication factors, namely, immediacy, verbal aggression and compliance gaining influence learner achievement. The researcher argues that micro communication factors in the classroom could influence learner performance either positively or negatively. According to Robinson, learner achievement refers to the ability of a learner to succeed in an assessment and to display a satisfactory level of competence.

75 Abstract The aim of this work is to describe and analyze the concept of the state citizenship in general and in the Czech Republic from a theoretical and practical point of view. At the theoretical level, this work explores the concept of state citizenship and the related terms such as nationality analyzed in the first chapter that has a broader conceptual content. Nationality is used as a benchmark concept to distinguish vertical and horizontal levels of state citizenship. At the vertical level, often referred to as functional citizenship, the focus is on the relationship between the state and its citizens. By contrast, the horizontal level concentrates on ties between citizens within a state that are based on solidarity and collective sense of belonging. This leads to the particular role of state citizenship that provides an individual with a set of privileges such as legally enshrined special treatment by the state. The second chapter of this work studies the historical development of the state citizenship on the Czech territory since 1918. This chapter clearly demonstrates important institutional legacies from the first Czechoslovak Republic that were overtaken by the new regime after 1989. Related legal resources of state citizenship are examined in the next chapter that scrutinizes them as part of...

The aim of this work is to describe and analyze the concept of the state citizenship in general and in the Czech Republic from a theoretical and practical point of view. At the theoretical level, this work explores the concept of state citizenship and the related terms such as nationality analyzed in the first chapter that has a broader conceptual content. Nationality is used as a benchmark concept to distinguish vertical and horizontal levels of state citizenship. At the vertical level, often referred to as functional citizenship, the focus is on the relationship between the state and its citizens. By contrast, the horizontal level concentrates on ties between citizens within a state that are based on solidarity and collective sense of belonging. This leads to the particular role of state citizenship that provides an individual with a set of privileges such as legally enshrined special treatment by the state. The second chapter of this work studies dual or multiple citizenship that are of particular interest especially given the current integrative and global trends that have gradually been changing our thinking about them. Conflict of faith commitments and indivisible state sovereignty have been sidelined in favour of the individual. The concept of dual citizenship is also relevant for homeless,...

An instructor's power in the classroom is constructed and sustained through communication. The aim here is to examine how a teacher's power can be negotiated through a lens of servant leadership in hopes of furthering modes in which communication scholars can train future teachers to utilize their power in the classroom. I hypothesize that a teacher utilizing a servant leadership framework employs more pro-social behavioral alteration techniques (BATs). Participants were asked to answer an online survey with questions regarding a chosen instructor's attributes of servant leadership and behavioral alteration messages (BAMs). My hypothesis was partially supported in that that are perceived to use persuasive mapping a specific dimension of servant leadership engage in significantly more pro-social BATs; however, instructors with higher levels of emotional healing engage in significantly more anti-social BATs. Additionally, the gender of the participant and rank of the instructor evaluated influenced students' perceptions of compliance-gaining strategies. The discussion examines the specific dimensions of servant leadership as they relate to power and explores future directions for research examining professional development and training for future faculty and the need to examine gender of participant and instructors with an experimental research design.

The purpose of this study is to determine the effectiveness of the Extended Foster Care (EFC) Program in meeting the needs of emancipating foster youth by assisting them in becoming self-sufficient prior to emancipating out of the foster care system. The research method used for this study was a quantitative study design, using secondary data obtained from the County of San Bernardino, to assess the level of independent living skills foster youth obtain while participating in the program. The information was gathered on youth who were currently participating in the extended foster care program. The results of this study were inconclusive. Although the data showed that youth in the EFC program did seem better prepared to emancipate than those compare to previous research studies, the data sample was small, and more research is needed to determine if Extended Foster care is indeed effective.

Tens of millions of dollars have been spent to control Tamarix (saltcedar) trees along waterways in the Southwestern United States for the purpose of increasing streamflow yet no increase in streamflow has been demonstrated. The Pecos River Ecosystem Project (PREP) served as a case study to characterize surface and groundwater interaction along the Pecos River in Texas, assess the influence of saltcedar transpiration on stream stage and water table fluctuations, and evaluate the impacts of large-scale saltcedar control on baseflows. This is the first study that has investigated the influence of saltcedar transpiration on surface and groundwater interaction and the first to provide a mechanistic explanation for the lack of measurable increase in streamflow. Neither saltcedar transpiration nor saltcedar removal influenced hydraulic gradients, streambank seepage, or stream elevations. The results of the plot scale studies indicate saltcedar transpiration along the Pecos River is lower than reported elsewhere and therefore may not yield detectable increases in baseflow. To extend the study to a much larger scale, we analyzed annual baseflows at the downstream end of 340 km river reach from 1999 (pretreatment) through 2009. Surprisingly, baseflows declined for four years after the project began despite additional acreages of saltcedar treatment each year. However, baseflow surged in 2005 and remained higher than the pretreatment year (1999) through 2009. Additional detailed analyses of reservoir release and delivery records and rainfall are needed to better understand contributions of rainfall and flow regulation to this increase. Tracer based studies to determine the relative contributions of releases and groundwater would also enable a better interpretation of the change in baseflows. We did not investigate any other reported benefits, such as restoration of native plant species, or reduced soil salinity, of saltcedar control.

Persuasion scholars have documented the use of compliance-gaining messages in both negotiation and negotiation. The extant research offers suggestions for litigators and negotiators, but fails to compare the methods of persuasion in the two circumstances in order to advise attorneys and clients which communication messages to employ in the different contexts. The present study explores differences in use of 7 common compliance-gaining message strategies (“It's Up To You”, “This Is The Way Things Are”, “Equity”, “Benefit (Other)”, “Bargaining”, and “Cooperation”; Kellerman, 2004) in separate negotiation and litigation cases. Findings indicate that “This Is The Way Things Are” messages were more frequent in litigation than negotiation, but “Cooperation” messages were more common in negotiation than litigation. No other significant differences in strategy frequency across the different contexts were found. These results indicate that some differences exist between the messages used in negotiation and litigation and that future research should investigate what other messages may be used differently in the two contexts. / text

Abstract A high level of customer perceived value is the key to customer loyalty and to the profitability of customers and companies. It is not enough to meet the customer's needs in order to win customer loyalty. Instead the aim for companies should be to try to delight customers. Customers are delighted when they feel that the product or service not only fulfils their needs and expectations, but also gives them unexpected additional value. Value has been studied widely and there are several different models and theories to describe customer perceived value. In the main, they tend to be too general or insufficient or they do not provide a useful guide for management practices. Therefore the aim of this thesis is to generate a theory for consumer perceived value which could be useful for managements trying to develop superior value so as to improve their customer loyalty. Pre-purchase consumer value was examined applying Grounded Theory methodology and by synthesizing the existing research results. The resulting theory from this synthesis consists of three main stages namely, gaining, sacrifice and purchase factors. The gaining stage has three sub elements: substance, reputation and interaction. All these sub-elements have the same four subcategories: emotional, social, functional and economical elements. What is novel about this research is its treatment of customer perceived value firstly, from the perspectives of the companies – based on three functionally different factors: substance, reputation and interaction – and secondly from the perspective of the customers based on the identified subjective outcomes (i.e. emotional, social, functional and economic factors). Based on this approach companies can develop products based on a better understanding of consumer perceived value.

This study aims to better understand tough love as a communication interaction, specifically focusing on defining and understand tough love from a receiver’s perspective. Thirteen respondents between the ages of 18-28 were recruited from a mid-sized Midwestern university. Flexible in-depth interviews were conducted given the exploratory nature of this study. Lazarus’ Appraisal Theory was used as a lens to better understand tough love as a process. Analysis of the data found that emotions in the primary appraisal phase are often negative, with codes such as hurt, angry, and embarrassed arising in the data. The secondary phase demonstrated the intentionality of this message, with respondents understanding the purpose of tough love as encouraging resilience or teaching a lesson. Reappraisals often occurred when respondents realized the message was tough love. Relational factors such as closeness and authority were determinants in whether this message was received positively or negatively.

>Magister Scientiae - MSc / Non-perennial rivers are characterised by a discontinuous and variable hydrological flow regime which may retreat to form isolated pools along the watercourse during prolonged dry periods. The resulting spatio-temporal variability in hydrological characteristics provides support for a variety of ecological habitats which promote species richness and biodiversity. It is well established that groundwater may offer flow supplementation to perennial river flow throughout the year as baseflow, while fewer authors have unpacked the nuances of the importance of groundwater in dynamics of water persistence and the conditions that determine non-perennial pool reoccurrence. This study explores river-aquifer interaction of the Verlorenvlei catchment within the Western Cape Province of South Africa as a case study in order to create an improved hydrogeological understanding of groundwater’s role in non-perennial rivers to improve of water management practices. A multi-method approach was designed to fulfil this aim. In addition to desktop literature review and in-field sampling of water for environmental tracers, a water presence, groundwater level, and geophysical survey was conducted in order to develop a conceptual understanding of the multi-scale interaction occurring within the Verlorenvlei basin. Results of the isotopic and chemical analysis of water sources revealed the water origin and groundwater flow dynamics for the Verlorenvlei. The contribution of groundwater from Table Mountain Group related, fault-driven flow to the groundwater balance of the Verlorenvlei creates regional gaining conditions. Local gaining conditions within the Verlorenvlei river are created through lateral input of upwelling groundwater which moves downgradient with the topography as evidenced by the hydrogeological and geophysical survey. Using the Verlorenvlei as a case study, a contribution is made to the knowledge of the role of groundwater in non-perennial rivers. The results presented in this study indicate that where basin hydrogeology allows, groundwater may play an important role in the supply of water to non-perennial pools, especially during periods of minimal rainfall. The interaction mechanisms of this groundwater contribution within non-perennial rivers are site specific and spatially variable. Basin hydrogeology, subsurface stratigraphy and water availability are key limiting factors to interaction in non-perennial rivers. Future research aimed at generating robust information on discrete zones of water presence along non-perennial rivers may allow for better assessment of the potential vulnerability of these areas to water loss. Where these areas are fed by groundwater, to accommodate for their vulnerability, groundwater capture maps may allow for investigation of the local impact of groundwater use on these areas.