Data from 255 employees who were members of 33 companies were tested with hierarchical linear modeling analyses. The purpose of this study was to analyze the relationships among employees¡¦ intrinsic motivation, job involvement, commitment -based HR practices, institutional organizational trust and layoff. Results from the individual-level analyses indicated that intrinsic motivation has a positive effect on job involvement. Institutional organizational trust, in terms of benevolence and reliability and structural assurance, has a positive effect on intrinsic motivation. While concerning factors at the organizational level, results showed that commitment-based HR practices have a positive effect on institutional organizational trust. Layoff has a negative effect on job involvement. However, the hypothesis that layoff has significant effect on intrinsic motivation and job involvement was not supported.Contributions to both the literature and organizational practices are discussed.

In spite of the fact that Western companies have been actively developing the Russian market over the last twenty years, they are still faced with the Soviet-era heritage in human resource management. This paper gives an overview of the common Soviet human resource practices of the past. Understanding traditional human resource practices in the Soviet Union prior to the end of communism will help practitioners to design human resource management systems for Russia more efficiently today. Moreover, this article makes recommendations for HR professionals on some unwritten rules of human resource management, summarizes current best practices for the recruitment, selection and retention of employees and helps to reduce potential cultural misunderstandings and conflicts between the two different systems: market and planned economies.(author's abstract) / Series: WU Online Papers in International Business Communication / Series One: Intercultural Communication and Language Learning

Using one subsidiary of one international consumer goods company as an example, the author shows the main challenges of HR Management and their consequences for business activities in Russia. This empirical study details HR practices at the Russian subsidiary of one international consumer goods manufacturer with headquarters in Western Europe (hereafter referred to as ABC Russia for confidentiality). The author spent a few weeks in Moscow with the task of 1) reviewing the recruitment market and establishing trends with regard to the availability of candidates, salary movements and turnover of employees; and 2) making recommendations on how ABC Russia should proceed based on the findings. It was a great opportunity to observe ABC Russia employees and partly participate in their daily business; have access to some internal information, especially to HR procedures and rules; talk to some employees and get their impressions on what it means for a well-known international company doing business in Russia. (author´s abstract) / Series: WU Online Papers in International Business Communication / Series One: Intercultural Communication and Language Learning

The concept of lean manufacturing dates back to 1990 in the automobile industry. However, its principles were implemented in other industries as well. Lean is also about people; and sustainable HR practices play an important role in the success of lean transformation. This research examines how sustainable HR practices enhances lean manufacturing. And the effect of these practices on lean manufacturing. The results showed a direct relationship between training as sustainable HR practice and employee retention. This means, the more training offered, the higher the retention rate. The leaner the manufacturing process will be.

Tourism and hospitality play a crucial role in the growth of the Thai economy and hoteliers need to consider how to retain their talented employees. The major output of tourism and hospitality is service and this is most critically driven by the human capital of the organisation and supported by human resource practices. This study examined workforce expectations and experiences of work relationships, job security, WLB, pay and remuneration, PM systems, career promotion, training and development and challenging job roles in luxury five-star hotels in Thailand. It employs a multi-method research design using a pragmatic lens, mixed methods and sequential explanatory design through a survey of 578 respondents, followed by 62 semi-structured interviews, the study shows that national chain hotels are more willing and better able to adapt their HR practices initiatives to local conditions when compared to local and international chain hotels. Thai hotel employees emphasise harmonious social relations and a physical closeness to be taken care of by their supervisors and management team like family members. They are increasingly aware of the need for bundles of HR practices and managers therefore need to understand their workforce and the need to incorporate more flexibility in their working practices as part of a brandconsistent system. Finally, managers need to consider the relational psychological contract of the workforce and understand workforce commitment and how this relates to the broader strategy of the organisation.

Non-family employees are indispensable resources for family firms as they grow. However, despite the recent scholarly attention toward non-family employees, it is still not clear how such important human resources should be managed and/or retained in family firms. To add to the limited body of knowledge on non-family employees working at family firms, this dissertation highlights the role of family-friendly workplace practices in preventing turnover intentions of non-family employees based on conservation of resources theory. Drawing on a sample of 116 dyad data (family business owner - non-family employee), this dissertation shows that family-friendly workplace practices prevent turnover intentions of non-family employees through decreased burnout. Moreover, it is found that family-friendly workplace practices in the family firms are affected by family influence. Thus, this dissertation not only creates avenues for future research on non-family employees, but also provides insight into the critical role of family-friendly workplace practices in the family firms.

Ce travail a pour finalité d'analyser l'évolution de la GRH au sein des entreprises marocaines vers l'avènement d'une nouvelle tendance « Talents », en prenant le cas du secteur bancaire. Ce secteur connaît actuellement un contexte concurrentiel rude, notamment en présence d'une conjoncture économique difficile, une crise financière internationale, et un turn-over important. Nous avons choisi une méthodologie qualitative qui fait appel à des échanges, des entretiens en face à face, et aussi téléphoniques, réalisés sur le terrain. Cette thèse vise à comprendre l'approche « Talents » non seulement du point de vue de l'entreprise, mais également de la discerner telle que nous pouvons l'apercevoir chez le salarié. En effet, l'évolution actuelle de la mondialisation peut être repérée dans plusieurs domaines, et principalement dans les marchés financiers. Cela entraine certes des changements dans le fonctionnement de ce secteur. D'où l'apparition des nouvelles pratiques RH. L'objectif principal de la présente recherche est de voir si la gestion des talents peut s'imposer au sein des entreprises marocaines comme une nouvelle pratique de la GRH. Pour ce faire, nous allons tout d'abord déterminer la politique actuelle mise en place par les banques en termes de GRH, puis nous allons essayer de discerner la place de la nouvelle tendance « Talents » au sein de celles-ci, et enfin, nous allons analyser les résultats obtenus, et confirmer ou infirmer les hypothèses formulées à la lumière de notre étude empirique. Les résultats de ce travail peuvent faire l'objet de recommandations pratiques aux banques marocaines, afin de revoir leur politique RH, et de faire face aux enjeux actuels. / The purpose of this work is to analyze the evolution of HRM in the Moroccan companies to the advent of a new trend "Talents", taking the case of the banking sector. This sector is currently experiencing a severe competitive environment, particularly in the presence of a difficult economic environment, international financial crisis, and high turnover. We chose a qualitative methodology that involves exchanges, face-to-face discussion or phone interview. This thesis aims to understand the "Talents" not only in terms of business approach, but also to discern it as we can perceive it from the employee. Indeed, the current evolution of globalization can be spotted in several areas, especially in the financial markets. This certainly leads to changes in the functioning of this sector. Hence the appearance of new HR practices. The main objective of this research is to see if the talent management may be required in Moroccan companies as a new practice of HRM. To do this, we will first determine the current policy implemented by banks in terms of HRM, then we will try to discern the place of the new trend "Talents" in them, and finally, we will analyze the results and confirm or refute the hypotheses that have been mad of our empirical study. The results of this work may be of practical recommendations to Moroccan banks to review their HR policies, and cope the current issues.

Aujourd'hui la vie au travail est caractérisée par une grande complexité, une imprévisibilité, et une insécurité. L'intérêt pour l'employabilité a été suscité par l'impact économique des pénuries de compétences et de main-d'œuvre et la nature changeante des carrières ainsi que par l'érosion de la sécurité de l'emploi. Pour assurer la sécurité d'emploi de ses salariés qui sont garants de son adaptation et de sa performance, l'entreprise doit mener des actions pour maintenir et développer leur employabilité. La finalité de cette recherche est de comprendre comment les pratiques RH influencent l'employabilité et l'implication organisationnelle. La réponse à cette problématique contribue à proposer aux organisations une approche adaptée de l'utilisation des pratiques RH qu'elles ont à leur disposition. Deux types de méthodologie ont été croisés. D'abord une étude qualitative exploratoire a été menée auprès d'un échantillon multi-acteur de 21 personnes (Dirigeants, DRH et salariés). Elle a visé à enrichir et à vérifier la pertinence du modèle proposé à l'issue de l'analyse de la littérature, à identifier les pratiques RH favorables à l'employabilité et à explorer le concept de l'employabilité à travers une explicitation de ses dimensions. Ensuite une étude quantitative, auprès de 266 salariés, nous a permis de vérifier le type de relations qui peuvent exister entre les pratiques RH, l'employabilité et l'implication organisationnelle. Notre recherche montre que, d'une manière générale, les pratiques RH influencent positivement l'employabilité et l'implication organisationnelle notamment la dimension affective. Cette étude propose cinq familles de pratiques RH (l'organisation qualifiante et la mobilité, la formation et l'évaluation, la communication, la GPEC et la rémunération) qui agissent sur l'employabilité (individuelle, par les compétences, et interne/externe) et sur l'implication organisationnelle (affective et calculée). / Today working life is characterized by highly complex, unpredictability and insecurity. The interest for employability was motivated by the economic impact of skills shortages and labor force; the changing nature of careers, and the erosion of job security.To ensure the job security of its employees who are guarantors of its adaptation and its performance, the organization must take action to maintain and to develop their employability.The purpose of our study is to understand how HR practices influence employability and organizational commitment. The answer to this issue helps organizations provide a suitable method in terms how to use HR practices which they have at their disposal approach.Two types of methodology were crossed. First, an exploratory qualitative study was conducted with a multi-actor sample, 21 persons (executives, DHR and employees) were interviewed. It aimed to enrich and to verify the relevance of the research model proposed after the literature review; to identify HR practices in favor to employability; and to explore the concept of employability through an explanation of its dimensions. Then a quantitative study among 266 employees helps us to confirm the type of relationship that may exist between HR practices, employability and organizational commitment.Our research shows that in a general way, HR practices positively influence the employability and organizational commitment particularly affective dimension. This study suggests five families of HR practices (the learning organization and mobility, training and evaluation, communication, compensation and management planning of employment and skills) acting on employability (individual approach, skills approach, and internal / external approachs) and organizational commitment (affective dimension and continuance dimension).

No description available.

Questo lavoro di ricerca poggia sulla solida convinzione che sia necessario un salto di qualità sia negli investimenti in capitale intellettuale che nelle pratiche di gestione manageriale, al fine di attivare un processo di crescita di lungo corso che duri nel tempo. Dal momento che l'economia della conoscenza riveste una sempre maggiore importanza, questo studio ha verificato gli effetti che le pratiche HR e le capacità di rinnovamento possono esercitare sul capitale intellettuale al fine di creare un vantaggio competitivo sostenibile. Il modello adottato ha considerato il capitale intellettuale come la somma di tre componenti: capitale umano, capitale relazionale e capitale strutturale. In un ambiente dinamico, come l'attuale, il capitale intellettuale può essere il fattore chiave per ottenere un vantaggio competitivo sostenibile, dal momento che è raro, di valore e difficile da imitare o sostituire. Per questa ragione, il presente studio ha esaminato gli elementi decisivi per la gestione del capitale intellettuale in un ambiente competitivo turbolento valutando l'impatto delle componenti del capitale intellettuale sulla soddisfazione dei dipendenti e la qualità del servizio. I dati analizzati nell'ambito di questa ricerca sono stati raccolti attraverso questionari a cui hanno risposto varie realtà operanti nel settore finanziario in Italia e alcuni dei loro partner, operanti nel settore ICT, specializzati in attività ad alta intensità di capitale umano come lo sviluppo di applicazioni informatiche. Sono state individuati alcuni importanti risultati. In primo luogo, le capacità di rinnovamento mediano la relazione tra le pratiche HR e le componenti del capitale intellettuale. In secondo luogo, il capitale umano ha un impatto positivo diretto sulla qualità del servizio. In terzo luogo, il capitale strutturale influenza positivamente la soddisfazione dei collaboratori. Quindi, la soddisfazione dei collaboratori e la qualità del servizio sono alimentati e sostenuti da differenti fattori chiave: il capitale strutturale e il capitale umano rispettivamente. Da una prospettiva pratica e manageriale questi risultati sono molto interessanti al fine di deliberare l'allocazione delle risorse aziendali per ottenere delle configurazioni di capitale intellettuale efficaci. Le ricerche future potrebbero indagare i contribuiti dei differenti portatori d'interesse sugli antecedenti e conseguenti del capitale intellettuale valutando la capacità di produrre valore e, come conseguenza, la soddisfazione dei portatori d'interesse adottando un approccio di tipo managing-for-stakeholders. I fornitori e i clienti rivestono un ruolo centrale nelle dinamiche aziendali e per questo meritano particolare attenzione negli studi che saranno svolti nel prossimo futuro. / This work is rooted in the conviction that our economies need both better investments in intellectual capital and better management practices in order to achieve higher long-term growth. Starting acknowledging the increasing importance of the knowledge economy phenomenon, this study assessed the effects that HR practices and renewal capability can exert on firm’s intellectual capital in order to create a sustainable competitive advantage. The adopted model has considered intellectual capital as the sum of three components: human capital, relational capital and structural capital. In a dynamic environment, such as today’s competitive arena, intellectual capital can be the key factor to obtain a sustainable competitive advantage, because it is rare, valuable and difficult to imitate or substitute. For this reason, the present study has examined the key drivers to manage intellectual capital in a turbulent environment evaluating the impact of firm’s intellectual capital components on employees’ satisfaction and service quality. This research has gathered data through surveys of various Italian business units operating in the financial sector and some of their ICT partners specialised in human capital-intensive activities such as software development. A set of findings has been generated. First, renewal capability mediates the relationships between HR practices and all intellectual capital components. Second, human capital has a direct positive relationship with service quality. Third, structural capital has a direct positive relationship with employees’ satisfaction. Hence, employees’ satisfaction and service quality are nurtured and fostered by different crucial drivers: structural capital and human capital respectively. From a managerial and practical perspective these findings are very interesting in order to deliberating the allocation of firms’ resources to obtain effective intellectual capital configurations. Future researches may investigate the contributions of different stakeholders to the antecedents of intellectual capital as well as the contributions to its consequences in order to produce value and, in turn, stakeholders’ satisfaction adopting a managing-for-stakeholders approach. Suppliers and customers play a central role and for this reason they deserve particular attention in future studies.