Syftet med studien var att bidra till en djupare förståelse för de mest centrala aspekterna av emotionshanteringen i gisslandramat och hur cheferna hanterade sina egna och andras emotioner under denna händelse. Det empiriska materialet byggde på fjorton intervjuer med chefer i olika befattningar och med skiljda organisationstillhörigheter inom olika krishanteringsorganisationer. Krishanteringsorganisationer är avsedda att hantera kriser som uppstår i samhället. Intervjuerna analyserades enligt en grundad teoriansats. Resultatet visade att när aktörer inom en krishanteringsorganisation möter en antagonistisk stressor (orsakad av människan) har två typer av emotionella normer betydelse. Dessa två normer kallades för ”emotionellt styrande system”. De är i normala fall latent inbyggda i det dagliga arbetet i verksamheterna men i denna akuta händelse kunde de observeras genom att rama in aktörernas emotionshantering. Den första normen kunde förklaras som ”fokus på uppgiften och låt inte emotioner störa”. Den andra normen sattes igång ungefär samtidigt och förklarades som ”tillhandahåll arbetsgruppen fysisk och psykisk trygghet”. Det emotionellt styrande systemet har en lång historia i organisationskulturen och förs vidare genom sociala processer. Resultatet kan antas vara kännetecknande utifrån yrkesgrupper som hanterar påfrestande arbetsuppgifter. Det skulle därför vara intressant att redovisa studien i utbildningssammanhang för de organisationer som hanterar kriser i samhället. / The purpose of this study was to contribute to a deeper understanding of the key aspects of emotion management during the hostage-taking and how managers handled their own and others' emotions through this event. The empirical data consisted of fourteen interviews with leaders in various positions and with separated organizational affiliations in various crisis management organizations. These kinds of organizations are intended to deal with crises that arise in society. The interviews were analyzed using a grounded theory approach. The results showed that when agents in a crisis management organization meet an antagonistic stressor (caused by man) two types of emotional norms are of importance. These two norms were called “emotional ruled system”. They are normally latent embedded in the everyday interactions but in acute, potentially dangerous situations they will be observed by framing the leaders' emotion handling. The first embedded norm could be explained as "focus on task and do not let emotions interfere". The second norm begins to operate simultaneously, and can be summarized as “provide the task force with maximum physical and psychological security”. The emotional ruled system has a long history in organizational culture and is passed on through social processes. The result can be assumed to be characteristic for professionals who handle demanding tasks. It would therefore be interesting to report the study in educational contexts for these professionals.

Thesis (Ph.D) - University of Queensland, 2003. / Includes bibliography.

abstract: Time magazine called 1976 "the year of the evangelical" partly in response to the rapid political ascent of the previously little-known Georgia governor Jimmy Carter. A Sunday school teacher and deacon in his local church, Carter emphasized the important role of faith in his life in a way that no presidential candidate had done in recent memory. However, scholarly assessments of Carter's foreign policy have primarily focused on his management style or the bureaucratic politics in his administration. This study adds to the growing literature in American diplomatic history analyzing religion and foreign policy by focusing on how Carter's Christian beliefs and worldview shaped his policymaking and how his religious convictions affected his advisors. To better demonstrate this connection, this dissertation primarily discusses Carter's foreign policy vis-à-vis religious nationalist groups of the three Abrahamic faiths (Judaism, Christianity, Islam). By drawing on archival materials from the Jimmy Carter Presidential Library, Carter's own voluminous writings, and memoirs of other administration officials, this dissertation argues that Carter's religious values factored into policymaking decisions, although sometimes in a subtle fashion due to his strong Baptist doctrinal commitment to the separation of church and state. Moreover, Carter's initial success in using his religious beliefs in the Camp David negotiations raised expectations among administration officials and others when crises arose, such as the hostage taking in Iran and the electoral threat of the Christian Right. Despite his success at Camp David, invoking religious values can complicate situations already fraught with sacred symbolism. Ultimately, this dissertation points to the benefits and limits of foreign policy shaped by a president with strong public religious convictions as well as the advantages and pitfalls of scholars examining the impact of religion on presidential decision making. / Dissertation/Thesis / Ph.D. History 2013

The purpose of this study was to examine the effectiveness of active listening skills on perpetrator response style in crisis negotiations. The extant literature boasts the utility of negotiations in crisis situations for law enforcement that came about in response to cataclysmic events such as the Attica Prison Riots (1971), Munich Massacre (1972), and the Williamsburg incident (1973). Various crisis negotiation models assert the importance of active listening skills in crisis negotiations; given the recent and voluminous media attention on police, this research aimed to provide further support for a cultural shift in police departments around the country to provide their officers with crisis negotiation training. These trainings allow officers to expand their arsenal of tools that decreases their need to rely on a tactical response when verbal de-escalation may be warranted to minimize risk to both officer and subject. The proposed study coded and analyzed audio recordings from the first 20 minutes of 12 simulated negotiations. The author proposed: (1) an increase in the proportion of active listening skills within the first phase of the negotiation would be associated with a decrease in the proportion of negative perpetrator response style in the second phase of the negotiation, (2) an increase in the proportion of active listening skills within the first half of the negotiation would be associated with an increase in the proportion of positive perpetrator response style in the second half of the negotiation, (3) an increase in the proportion of problem-solving utilized during the first phase of the negotiation would be associated with an increase in the proportion of negative perpetrator response style in remainder of the negotiation, and (4) an increase in the proportion of emotional labeling, paraphrasing and summarizing, and open-ended questions utilized during the first half of the negotiation would be associated with an increase in the proportion of positive perpetrator response style in the second half of the negotiation. While no significant results were identified via Pearson’s correlations, scatterplots were constructed for visual inspection of the data, which indicated potential support of hypotheses II and IV when considering the limitations of the study.

This thesis intends to explore the relationship between three specific types of abuse and their susceptibility to developing Stockholm syndrome. Stockholm syndrome is the psychological phenomenon of a victim empathizing with their abuser. It can occur under various types of abuse, such as captivity, domestic violence with a partner, and child sexual abuse. A thorough literature review was conducted on the topic to determine which type of abuse makes a person more susceptible to developing the syndrome. It was concluded that the circumstances involved in child sexual abuse make a victim more inclined to sympathize with their abuser. By understanding the intensity of a victim's situation, clinicians can properly sculpt their treatment methods. The lack of research comparing types of abuse and their corresponding effects provides an impetus for future studies to explore this topic. A mixed-mode study is proposed as an alternative method of measuring the researcher’s hypothesis.

The intention of this research is to analyse the process and methodology of the Iranian negotiating style. The research is mainly premised on Putnam’s two-level game metaphor (1988) and the “ultimate decision making unit” of Hermann et al. (1987), the purpose being to identify key leadership units, individuals, and formal and informal networks in Iran. The study further takes cognisance of key elements of the Iranian national character, which naturally impacts directly on what Iran considers to be a suitable negotiating style. It provides an overview of how the 1979 revolution changed Iranian diplomacy and how it forced international political theorists to take note of the cultural-religious dimension, ignored until then as elements of international politics and theory. Two case studies, deal respectively with the US hostage crisis (1979-1981), and the Iran-E3/EU nuclear negotiations, between 2003 and 2006. The analysis shows how Iran assumed the character of a revolutionary country and how its new religiously driven diplomacy is evolving. The study finally identifies and illustrates the active deployment of Shî’a negotiation doctrine as the basis of Iranian diplomacy and the use of techniques such as taqiyyah, tanfih and khod’eh. A model for negotiations with Iran is developed using key elements of the research. AFRIKAANS : Die studie fokus op Iranese onderhandelingstyl en - metodiek. Twee teorieë, naamlik Putnam (1988) se “twee-ledige interaktiewe onderhandelingsproses” en Hermann et al. (1987) se leierskapsmodel, is gebruik om Iran se gefragmenteerde leierselite asook die staat se formele en informele netwerke wat ‘n sleutelrol vervul in onderhandeling te identifiseer. Bykomend hiertoe is ‘n analise gemaak van faktore soos kultuur en godsdiens wat onderliggend is aan Iran se “nasionale karakter” en dus ’n direkte invloed uitoefen op Iranese onderhandelingstyl. Die studie wys ook hoe die 1979 rewolusie ‘n verandering gebring het deur godsdiens en kultuur tot gelykwaardige dimensies van die internationale politiek te verhoog nadat dit voorheen heeltemal geïgnoreer is. Dit bly egter vreemd vir die Weste. Die studie slaag daarin om deur middel van twee navorsingsondersoeke rakende Iran se oorname van die VSA ambassade in Tehran tussen 1979 en 1981) en die Iran-E3/EU kernonderhandelings tussen 2003 en 2006 die fokus te plaas op die identifisering en ontwikkeling van ‘n Iranese onderhandelingstyl. Tegnieke soos taqiyyah, tanfih en khod’eh wat die basis van Iran se diplomatieke onderhandellingstyl vorm, word vervolgens bespreek terwyl ‘n model vir onderhandelinge met Iran ook ontwikkel is uit die gegewens wat verkry is uit die navorsing. / Dissertation (MA)--University of Pretoria, 2010. / Political Sciences / unrestricted

When I write I, I also write we (say we also write that we’re momentarily in possession of the possibilities, and as for the possibilities: they have us), as in my hyperbolic twin brother and I, and from that point on (as well as before) in company with the gaps between us. The auto-corrections, the imposed circumstances, the complicities, and some conspirationalist copings within a system with no clearly identifiable nemesis. Here, the act of resistance to whatever is playing us, also enacts the playing of that which plays us. The heinous power of family and narrative insists. Two lead narratives are interwoven during the course of time it took for a pizza to be delivered (from pizzeria Marco Polo): Looping on a Panasonic Viera TX-55AX630E, the  search for a/my lost and/or hidden dad arrives through the mispronunciation of the word “that” during a negotiation in a park. Where a tangled hypothesis, along the lines of “what if the plot device of a shot of a moon in a video used to forward time (as in an alternative to ‘later that night’) was a graphic representation of an analog clock recognized in a to-be sliced pizza that is eventually consumed as a means to induce a food coma?” takes place (and time, as saved time is always already lost). It’s almost dark already. Also it's not, and the future held hostage by the river of the forest of the woods is followed by the sense of not being able to tell if there’s an emotion or a feeling present. Visits from passed pasts. It all starts to feel originatory. Thanks to X, this keeps on happening, thoughts and behaviours about suspicious timing and holistic systems keep on happening. This keeps on happening, and it works its way into physical works in an exhibition space with no reference to an infirmary, where parrot tulips are emotional flowers, a print is printed using a temperamental printer, sawdust creates glossy eyes, and all locked doors are eventually keyed out. An investigation into conditions of influence, co-authorship, connectivity, all within a space cohabited by comedy, sentimentality, and other states subject to flatness.

The present M.A. thesis pursues the topic of hostageship for obligations in the Czech late Middle Ages, based on an analysis of epistolary correspondence, especially that between Ulrich II. of Rosenberg and his clients and opponents. Also examined are, for example, debt, purchase or mortgage agreements as a means which not only Ulrich II. tried to use for improving the bad financial situation of the house of Rosenberg. The study attempts to achieve a twofold objective: first, to clearly explain the individual terms that appear in the documents concerning the hostages, and second, based on case studies, to present an analysis of how the institute of hostageship worked in practice, with an emphasis on aristocratic honour and ties between the participants. From the methodological viewpoint, the analysis also shows that research into hostageship refines our understanding of how the Rosenberg clientele relations worked. Key words: Middle Ages, medieval, nobility, hostage, hostageship, suretyship, captivity, Kingdom of Bohemia, clients, House of Rosenberg, Ulrich of Rosenberg

Approved for public release; distribution in unlimited. / In a world in which the use of violence continues to be viewed as an acceptable method to pursue political goals, the use of terrorism as a political method will also continue. And within that world, in the coming years, hostage rescues and other direct actions to combat terrorism are likely to be the most frequent type of missions conducted by state special operations forces, including those of Romania. This thesis explores the importance of integrating three types of decisions-informational, structural, and operational-for the successful outcome of special operations. The thesis analyzes four operations, conducted by American, Belgian, and Israeli forces, and the circumstances of their positive or negative outcomes. The historical cases show that, if any one of the three types of decisions was not integrated with the other two, the operation was doomed. The analysis also reveals that the integration of decision-making can best be realized by using interagency coordination mechanisms and a collocation of decision-makers, especially for situations in which command arrangements are highly complicated or unclear. In light of the findings in the four case studies, an analysis of the Romanian Special Operations Forces reveals that its overall structure does not favor either immediate-response or high-complexity missions. The thesis concludes with a number of recommendations for short- and long-term mitigation of current command and control problems faced by Romanian Special Operations Forces. / Captain, Romanian Army