Metadata is essential to how (digital) archives, collections or databases operate. It is the backbone to organise different types of content, make them discoverable and keep the digital records’ authenticity, integrity and meaning over time. For that reason, it is also important to iteratively assess if the metadata is of high quality. Despite its importance, there is an acknowledged lack of research verifying if existing assessment frameworks and methodologies do indeed work and if so how well, especially in fields outside the libraries. Thus, this thesis conducted an exploratory case study and applied already existing frameworks in a new context by evaluating the metadata quality of audiobooks. The Information Continuum Model was used as a way to capture the metadata quality needs of customers/end users who will be searching and listening to audiobooks. Using a mixed methods approach, the results showed that the frameworks can indeed be generalised and adapted to a new context. However, although the frameworks helped measure, identify and find potential solutions to the problems, they could be better adjusted to the context and more metrics and information could be added. Thus, there can be a generalised method to assess metadata quality. But the method needs improvements and to be used by people who understand the data and the processes to reach its full potential.

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Purpose: Information management is crucial for a food manufacturing company as it increases productivity, lowers cost, and enables traceability as well as data-driven decision-making. A lack of information management leads to consequences such as lack of customer demand and requirements, which result in high inventory or stockout. The purpose of this study is to enable digitalized information management in food value chains, and this study aims to know which information needs to be considered for data-driven decision-making. The purpose and aim align with adapting to the current trends of industry 4.0 and digitalized information management. To fulfill the purpose, two research questions are formulated: (1) What type of information needs to be considered for data-driven decision-making in food value chains? and (2) How should the parts of the value chain be digitalized to enable data-driven decision-making in food value chains?  Method: The chosen approach for this study was an inductive approach and the chosen strategies were a literature review and a single case study in the Swedish food manufacturing industry. To gain an understanding of the case company’s value chain, interviews were used as a data collection technique. The interviews were then analyzed and then combined with the literature review to answer both the research questions. The quality of the study was evaluated by using thetrustworthiness criteria. There were also five principles, when it comes to research ethics, that were used during this study.   Findings: After the conducted interviews, the relevant actors were identified and mapped in the case company’s value chain. It was found that the company used a lot of manual information management procedures, which led to several challenges for data-driven decision-making within the company. The mapping revealed which information was relevant for the respective actors within the case company. This provided a starting point from which empirical and theoretical data were studied to address these challenges and answer the two research questions and fulfill the purpose of this study.   Analysis: To build a framework for digital information management, it was necessary to customize existing equipment and resources, adapt the process to the specific industry, and move toward the concept of industry 4.0. With these elements in mind, the framework was created using data acquired from both the literature research and the case study. The framework consists of a loop, that allows for continual improvement.   Conclusion: Applying the correct technology is important for digitalized information management, and the food manufacturing industry suffers from limited technologies in this aspect. This thesis informs the reader on how to digitalize information management. The academic contribution is a theoretical framework for the digitalization of information management using industry 4.0 concepts, which can support companies to generate revenue. / <p>Externt samarbete utesluts, eftersom företaget inte vill skylta med sitt namn. </p>

Several studies explore new technology and social media usage, especially in the global North. This study set out to investigate what kind of experiences and opinions youth in La Paz and El Alto, Bolivia, had of their internet and communication technology usage, through semi-structural interviews, at the same time comparing the possible differences in this between LGBT and non-LGBT youth. That way I am trying to add a perspective and voice in the new media discourse, as well as adding to the knowledge of my partner organization, Svalorna Latinamerika. I decided to focus on three main online activities; security issues, relationship building and information management, and the nine informants were encouraged to share their thoughts and experiences as well as information about their general ICT usage. The results showed that the youth’s internet usage was depending more on their interest in the different media and platforms, rather than on their sexual orientation or gender. The LGBT informants however had more experiences of discrimination and threat online. Also, all of the informant’s seemed to create new relations not only to other users online, but also to the platforms and media itself, this depending on how much they were using the platforms. Finally I could see that the informants could satisfy many different needs with their ICT and social media use, depending on their interests, resources and time spent online.

Denna rapport tar upp huruvida Wiki, som informationshanteringsverktyg, kan uppfylla dekrav som finns på företags informationshantering idag. Syftet med arbetet är att utifrån teorioch en mindre undersökning se vilka möjligheter och nackdelar som finns med verktyget förföretag. En mindre intervjustudie med tolv informanter har genomförts på företagetAgda Lön AB.För att skapa en grund presenteras teorier inom Knowledge Management och KnowledgeManagement System, Kollaborativt- och kooperativt arbete, samt verktyget Wiki. Därefterredogörs den studie som genomförts. Vidare diskuteras de olika aspekter som framkommitunder teori och empiri. Efter diskussionen presenteras en slutsats.Rapporten vill visa att Wiki kan användas som ett informationshanteringsverktyg, om ännackdelar finns. Dock finns även möjligheter, vilka överväger nackdelarna. Det övervägandehindret är huruvida företag vågar införa ett så pass öppet system som Wiki. / Knowledge Management System and collaborative work- Wiki as an information management toolThis report addresses whether Wiki, as information management tools, can meet therequirements of the enterprise information management today. The purpose of the work isthat based on theory and a small survey to see what opportunities and disadvantages that existwith the tool for a company. A small interview study with twelve informants has beenimplemented at the company Agda Lön AB.To create a base, theories in Knowledge Management and Knowledge Management Systems,collaborative and cooperative work, and the Wiki tool are presented. Then describes the studyconducted. Further on the various aspects emerging from the theory and empiricism arediscussed. Following the discussion presented a conclusion.The report would demonstrate that Wiki can be used as an information management tool,although there are drawbacks in it. However, there are also opportunities, which outweigh thedisadvantages. The overwhelming obstacle is whether firms dare to introduce a open systemlike Wiki.

Great Lakes Areas of Concern (AOC) are designated geographical locations within the Great Lakes Basin with particularly degraded environmental conditions. There is a consensus among diverse sectors in the Great Lakes Basin that contaminated sediment is a major environmental problem and a key factor in many of the impairments of the human and nonhuman uses (beneficial uses) of the Great Lakes. This case study examines Randle Reef in the Hamilton Harbour (AOC) which is the largest Canadian contaminated sediment site in the Great Lakes containing 695,000 m3 of sediment contaminated with polycyclic aromatic hydrocarbons (PAH) and metals. The cleanup of the Randle Reef site is a major step in the process to restore Hamilton Harbour and remove it from the list of AOCs. The Randle Reef sediment remediation project is finally coming to fruition after more than thirty years of study, discussion, collaborations, and debate. As in the case of Randle Reef, environmental decisions are often complex and multi-faceted and involve many stakeholders with competing (sometimes conflicting) priorities or objectives representing exactly the type of problem that humans are poorly equipped to solve unaided. When professionals encounter complex issues, they often attempt to use approaches that simplify the complexity so that they can manage the problem at hand. During this process, valuable information may be lost, opposite points of view may be ignored and elements of uncertainty may be overlooked. A systematic methodology that combines both quantitative and qualitative data from scientific or engineering studies of risk, cost, and benefit, as well as stakeholder objectives and values to rank project alternatives, has yet to be fully developed for contaminated sediment decision-making. The main goal of this Ph.D. research was to develop a Decision Support System (DSS) framework to aid the complex decision-making in sediment remediation. The proposed DSS framework incorporates the five key themes that, through research, were found to be the most relevant for sediment remediation projects. These themes are 1)participation of appropriate actors with common objectives; 2)funding and resources; 3)decision-making process; 4)research and technology development; and 5)public and political support. There was a need to gather relevant information and data from various sources to develop the required DSS framework. For this purpose, expert interviews were conducted, responses were collected through a public survey, Qualitative Document Analysis (QDA) was performed on available policy and research documents, and a review was undertaken of how other jurisdictions have employed DSS to aid their decision-making process. The final DSS framework has six key components as follows: 1)data module; 2)communication module; 3)document module; 4)knowledge module; 5)tools module; and 6)DSS optimization module. This generic framework can assist practitioners in developing more systematic and structured decisions for sediment remediation by incorporating an Integrated Information Management System (IIMS) along with a DSS optimization module. This IIMS+DSS method can aid the decision-making process by making it documented, reproducible, robust, transparent and provide a coherent framework to explore and analyze available alternatives in an attempt to reach the preferred solution promptly. / Thesis / Doctor of Philosophy (PhD)

Modern organisations are increasingly seen as knowledge-based business ventures in which proactive knowledge management is important for competitiveness. The interest in knowledge management seems to have surged across world. In the increasingly competitive and global marketplace, firms are especially keen to integrate and capitalise on the knowledge of their employees and make it available when and where it is needed. In addition, many firms realise the need to educate and indoctrinate new hirelings into the organisation quickly due to the scarcity of global resources and an aging workforce (Teicholz, 2004). As a result, many organisations implement knowledge management initiatives in an attempt to combine and exploit their knowledge assets. It is therefore necessary to critically evaluate Sasol on these terms. How the knowledge management strategy supports organisational processes is investigated along with collective learning and collaborative decision making within the organisation. An in depth literature study was conducted to gain insight into KM concepts and strategies. It also provided a reference to current best practices. Above all, the literature study helped to gain perspective on the complexities of measuring a phenomenon like KM in an organisation. Performance measurement techniques are discussed and reference made to the eras of knowledge management. A short section makes reference to another organisation considered to be a global leader in integration of knowledge management systems. The research design method that was chosen to authenticate the research objectives is qualitative. The interpretive methods employ an inductive approach that starts with data and tries to derive a theory about the phenomenon of interest from the observed data. Results were obtained from a combination of two methods. Published and available secondary data mainly obtained from Sasol resources. The second was structured interviews conducted from a criterion based sampling strategy conducted on employees to obtain primary data. Sasol employees are supportive of the Sasol KM systems and are (to some extent) using it. Many believe that Sasol is a learning organisation and therefore benefitting from the systems in place. However, the people of Sasol are generally not aware of the full functionality of the deployed systems. Therefore the current state of the Sasol KM system integration is the consequence. Organisational Knowledge, unlike personal knowledge, is only of value if it is shared with others who need it (KMI, 2010). In order to enhance collective learning, learning organisations establish specific learning processes that become embedded in work processes. This is the basis of the outcomes and the recommendations of this research. / MIng (Development and Management Engineering), North-West University, Potchefstroom Campus, 2014

Modern organisations are increasingly seen as knowledge-based business ventures in which proactive knowledge management is important for competitiveness. The interest in knowledge management seems to have surged across world. In the increasingly competitive and global marketplace, firms are especially keen to integrate and capitalise on the knowledge of their employees and make it available when and where it is needed. In addition, many firms realise the need to educate and indoctrinate new hirelings into the organisation quickly due to the scarcity of global resources and an aging workforce (Teicholz, 2004). As a result, many organisations implement knowledge management initiatives in an attempt to combine and exploit their knowledge assets. It is therefore necessary to critically evaluate Sasol on these terms. How the knowledge management strategy supports organisational processes is investigated along with collective learning and collaborative decision making within the organisation. An in depth literature study was conducted to gain insight into KM concepts and strategies. It also provided a reference to current best practices. Above all, the literature study helped to gain perspective on the complexities of measuring a phenomenon like KM in an organisation. Performance measurement techniques are discussed and reference made to the eras of knowledge management. A short section makes reference to another organisation considered to be a global leader in integration of knowledge management systems. The research design method that was chosen to authenticate the research objectives is qualitative. The interpretive methods employ an inductive approach that starts with data and tries to derive a theory about the phenomenon of interest from the observed data. Results were obtained from a combination of two methods. Published and available secondary data mainly obtained from Sasol resources. The second was structured interviews conducted from a criterion based sampling strategy conducted on employees to obtain primary data. Sasol employees are supportive of the Sasol KM systems and are (to some extent) using it. Many believe that Sasol is a learning organisation and therefore benefitting from the systems in place. However, the people of Sasol are generally not aware of the full functionality of the deployed systems. Therefore the current state of the Sasol KM system integration is the consequence. Organisational Knowledge, unlike personal knowledge, is only of value if it is shared with others who need it (KMI, 2010). In order to enhance collective learning, learning organisations establish specific learning processes that become embedded in work processes. This is the basis of the outcomes and the recommendations of this research. / MIng (Development and Management Engineering), North-West University, Potchefstroom Campus, 2014

Land information management in Ghana, as in many developing countries, remains a practice monopolised by public sector land administration agencies, which are known for being inefficient in delivering services that satisfy the needs of citizens. Under this monopolised regime, landed property related data gathering, processing through land registration, storage and dissemination of the information as final product for public use is entirely based on expert knowledge. Meanwhile, reliance on this kind of knowledge for land information management has continuously failed to promote smooth flow and a broad based access to reliable information for decision making by citizens. This failure has created a huge land information gap between market participants’ especially genuine and fraudulent landed property owners on one hand and potential buyers, lenders, and investors on the other hand. Thus, there is information asymmetry, which this study identifies as a major contributory factor to the challenges of uncertainties and high transaction costs that characterise dealings in urban real estate markets in Ghana. In order to verify how the information gap can be closed, this research adopts quantitative research methodology. The research mainly explores multinomial logistic regression model to test Economic Theory of Knowledge propounded by Hayek (1945) using Ghana as the context of study. Primary data was collected from potential land information suppliers within the private sector and existing users of land information as likely beneficiaries of an efficient land information management regime. Interrater agreement index and Pearson’s bivariate correlation analysis were used to analyse primary data gathered from users of land information in relation to land information needs and competition in land information harnessing. Following verification of the relationship between competition and economic knowledge, the key research finding is that there are two kinds of land information management knowledge and these are expert and entrepreneurial land information management knowledge. Thus, the research presents empirical evidence that out of four types of entrepreneurial knowledge verified, two types namely adaptive and cost-efficient knowledge are most likely to influence competition in land information supply. Also, competition is likely to deliver land information services that satisfy the needs of users of land information. Altogether, the research findings converge with the theory verified. The research outcome suggests that deregulation of state monopoly of land information harnessing for competition among private economic actors in Ghana is due. Removing this barrier is likely to promote dynamic competition in which licensed land information suppliers can use adaptive and cost efficient knowledge in gathering and disseminating land information at competitive prices. The study also provides evidence that all-in-one land information, which is broadly accessible at competitive prices is likely to be required to help address the problem of information asymmetry in the context of Ghana. For purposes of practice in the context of urban real estate markets in Ghana, a framework based on the research findings is developed and validated. The framework is proposed to inform policy decision on deregulation for competition in land information harnessing to enable the real estate sector function well. To kick start the process, deregulation in land data gathering and dissemination of land information is suggested.