<p>The project examines the information seeking behaviour of a small group of so-called Generation Y students at the Stellenbosch University as they undertake an academic&nbsp / assignment. There is consensus across the world that universities need to adapt to the needs of Generation Y students, brought up with high-level information technology, the internet and social networking. However, research shows that this does not mean that they are information literate. They have high-tech skills but often do not know how to analyse an information need or discriminate between information sources. Information scientist Carol Kuhlthau develop the ISP model upon which the study was based. Her model sees information seeking as a complex cognitive and affective process. Successful seekers have learned how to manage the process. University libraries need to adapt their information retrieval systems and services to meet the needs of their new kinds of students. The study, a small-scale intensive qualitative case study, hopes to provide insight into how they might do this. The researcher collected data while the participants were writing the assignment. Data gathering methods included interviews, journal writings and questionnaires.</p>

Online support groups have shown a strong potential to foster resourceful environments for people living with depression without restrictions of time, space, and stigma. Research has found that users of those groups exchange various types of support. However, due to the scarcity of research, many other aspects of depression online support groups remain inconclusive. In particular, how the support exchange contributes to the everyday lives of users living with depression remains unclear. To contribute to filing some of the knowledge gaps, the present study explored what kinds of support were requested and provided in a depression online support group. By doing so, this study aimed to examine the roles of the depression online support group in the management of depression. Mixed methods were employed with a concurrent triangulation strategy. A sample of 980 posts were selected systematically from the support group. Demographic and clinical information of the users who made those posts were recorded. Quantitative and qualitative content analyses were conducted to examine the types of support being exchanged through those posts. Inter-coder reliability was calculated to ensure the consistency of the coding process. The results indicate that users sought informational support, various types of emotional support and coaching support, and social companionship. Users not only sought listening ears, but also practical advice to cope with the situations they were going through. The group appeared to serve its users as a place to meet others with similar experience; to manage loneliness; to discuss what they could not discuss elsewhere; to "just vent"; to gain advice from multiple perspectives on an issue that had been magnifying the impact of depression; to share the experience with formal care provision systems; to express immediate support needs; to share useful discoveries, accomplishments, and creative ways to manage depression; and to experience the value of helping others. This study supports the idea that depression online support groups have the strong potential to contribute to the everyday lives of people living with depression in a way that is not available elsewhere and in a way that complement to the overall framework of existing care provision systems.

The subject of this two year Master's thesis in Library and Information Science is the information practices of illiterate immigrants in everyday life. The purpose is to examine how immigrants seek, identify, understand and value information sources and information, and how the practices have changed with their arrival in Sweden. It furthermore focuses on the barriers that illiterate immigrants meet in accessing and understanding information. It moreover investigates the strategies they use to overcome them. For this purpose twelve qualitative research interviews were carried out, with illiterate immigrants as well as with service providers. The theoretical concepts of the essay is information practices, which means that the information process is within a context, and information poverty, that people in different context do not have adequate and equal access to information and information sources. Using McKenzie's model of information practices, the essay concludes that illiterate immigrants are active in their information process, especially when they interact with information. The most commonly used information practice is to seek out and ask for help in their social network. They use service providers to explain written information. In addition to actively seeking out people to help them, they use a variety of information practices. They use Internet on their smartphones. Some of them use a translator app to translate letters and communicate with others. They use Facebook and watch TV. They also use other visual sources. Their information practices function as strategies to cope with barriers connected to illiteracy. They utilize their social network that possesses writing and reading skills to help them read and explain. Other strategies are to use numbers and to learn things by heart. Although the illiterate immigrants use a variety of practices and strategies, they still do not get adequate and equal access to information and therefore can be called information poor. Their social network is a resource, but it can also be a limitation. They risk lacking information about intangible things. But they do not, opposed to Chatman's theory, keep their needs concealed. One participant differed from the others in this aspect, since he expressed an unwillingness to ask. He was also troubled by his illiteracy. He perceived himself as being more limited because of it. The interpretation of this is that he lives in a more literate world than the other participants. Therefore is he able to realize what he lacks. It is important to give illiterate immigrants adequate and equal information. This essay thus suggests that institutions seek to adapt their information services to the practices and strategies that the group acquires and uses.

Computer applications can be described as largely rigid structures within which an information seeker must navigate in search of information - each screen, each transaction having underlying unique code. The larger the application, the higher the number of lines of code and the larger the size of the application executable. This study suggests an alternative pattern based approach, an approach driven by the information seeker. This alternative approach makes use of value embedded in intelligent patterns to assemble rules and logic constituents, numerous patterns aggregating to form a ‟virtual screen‟ based on the need of the information seeker. Once the information need is satisfied, the atomic rules and logic constituents dissipate and return to a base state. These same constituents are available, are reassembled and form the succeeding ‟virtual screen‟ to satisfy the following request. The pattern based approach makes use of multiple pattern ‟instances‟ to deliver functionality each pattern instance has a specific embedded value. Numbers of these patterns aggregate to drive the formation of a ‟virtual screen‟ built using patterns, each pattern referencing and associating (physical) atomic logic and spatial constituents. This is analogous to painting a picture using removable dots. The dots can be used to describe a fish, and then, once appreciation has been completed, the image is destroyed and the dots are returned to the palette. These same dots can later be reapplied to present the picture of a dog, if that is requested by the information seeker. In both pictures the same ‟dots‟ are applied and reused. The form of the fish and dog are retained as value embedded within the patterns, the dots are building blocks aligned using instructions within the patterns. This group classifies current solutions within the ‟Artefact-Pattern-Artefact‟ (APA) group and the pattern based approach within the ‟Pattern-Artefact-Pattern‟ (PAP) group. An overview and characteristics of each are discussed. The study concludes by presenting the results obtained when using a prototype developed using the PAP approach. / Thesis (Ph.D. (Information Technology))--North-West University, Vaal Triangle Campus, 2011

Computer applications can be described as largely rigid structures within which an information seeker must navigate in search of information - each screen, each transaction having underlying unique code. The larger the application, the higher the number of lines of code and the larger the size of the application executable. This study suggests an alternative pattern based approach, an approach driven by the information seeker. This alternative approach makes use of value embedded in intelligent patterns to assemble rules and logic constituents, numerous patterns aggregating to form a ‟virtual screen‟ based on the need of the information seeker. Once the information need is satisfied, the atomic rules and logic constituents dissipate and return to a base state. These same constituents are available, are reassembled and form the succeeding ‟virtual screen‟ to satisfy the following request. The pattern based approach makes use of multiple pattern ‟instances‟ to deliver functionality each pattern instance has a specific embedded value. Numbers of these patterns aggregate to drive the formation of a ‟virtual screen‟ built using patterns, each pattern referencing and associating (physical) atomic logic and spatial constituents. This is analogous to painting a picture using removable dots. The dots can be used to describe a fish, and then, once appreciation has been completed, the image is destroyed and the dots are returned to the palette. These same dots can later be reapplied to present the picture of a dog, if that is requested by the information seeker. In both pictures the same ‟dots‟ are applied and reused. The form of the fish and dog are retained as value embedded within the patterns, the dots are building blocks aligned using instructions within the patterns. This group classifies current solutions within the ‟Artefact-Pattern-Artefact‟ (APA) group and the pattern based approach within the ‟Pattern-Artefact-Pattern‟ (PAP) group. An overview and characteristics of each are discussed. The study concludes by presenting the results obtained when using a prototype developed using the PAP approach. / Thesis (Ph.D. (Information Technology))--North-West University, Vaal Triangle Campus, 2011

Background Nurses complete tasks during patient care to promote the recovery, or to maintain the health, of patients. These tasks can be routine or non-routine to the nurse. Non-routine tasks are characterized by unfamiliarity, requiring nurses to seek additional information from a variety of sources to effectively complete the tasks. Nurses’ perception of their problem-solving skills, as characterized by the attributes of personal control, problem-solving confidence, and avoidance-approach style, influences how information is sought. Objectives/Research Questions Guided by the information-seeking behaviour model, this study was designed to: (1) examine how the non-routineness of the task affects nurses’ information-seeking behaviour and the use of accumulated knowledge; and, (2) explore nurses’ perception of their problem-solving abilities. Methods An exploratory cross-sectional survey design was used. A random sample of critical care nurses who worked in a hospital setting were selected from the College of Nurses of Ontario (CNO) research participant database. Multiple regression analysis was used to examine the proposed relationships. Results Avoidance-approach style and, problem-solving confidence did not have a significant relationship with nurses’ information-seeking behaviour. None of the variables explained use of accumulated knowledge (F = 0.902, p > 0.05). Previous training (p = 0.008), Non-routineness of the task (p = 0.018), and Personal control (p = 0.040) had a positive relationship with information-seeking behaviour (Adjusted R2 = 0.136). Implications The study results provide evidence that problem-solving ability, and in particular the attribute of personal control, influences nurses’ information-seeking behaviour during the completion of nursing tasks. They reveal how information is sought from resources, and what specific information resources are necessary to promote access to, and use of, evidence-based information. The results also help direct efforts towards training nurses in issues related to problem-solving and information-seeking by targeting the development of personal control and retrieving evidence-based information.

Online support groups have shown a strong potential to foster resourceful environments for people living with depression without restrictions of time, space, and stigma. Research has found that users of those groups exchange various types of support. However, due to the scarcity of research, many other aspects of depression online support groups remain inconclusive. In particular, how the support exchange contributes to the everyday lives of users living with depression remains unclear. To contribute to filing some of the knowledge gaps, the present study explored what kinds of support were requested and provided in a depression online support group. By doing so, this study aimed to examine the roles of the depression online support group in the management of depression. Mixed methods were employed with a concurrent triangulation strategy. A sample of 980 posts were selected systematically from the support group. Demographic and clinical information of the users who made those posts were recorded. Quantitative and qualitative content analyses were conducted to examine the types of support being exchanged through those posts. Inter-coder reliability was calculated to ensure the consistency of the coding process. The results indicate that users sought informational support, various types of emotional support and coaching support, and social companionship. Users not only sought listening ears, but also practical advice to cope with the situations they were going through. The group appeared to serve its users as a place to meet others with similar experience; to manage loneliness; to discuss what they could not discuss elsewhere; to "just vent"; to gain advice from multiple perspectives on an issue that had been magnifying the impact of depression; to share the experience with formal care provision systems; to express immediate support needs; to share useful discoveries, accomplishments, and creative ways to manage depression; and to experience the value of helping others. This study supports the idea that depression online support groups have the strong potential to contribute to the everyday lives of people living with depression in a way that is not available elsewhere and in a way that complement to the overall framework of existing care provision systems.

The goal of this study is to critically examine health information sources in order to determine whether Aboriginal women are represented in these resources, and if so, how they are being presented. This research is intended to illuminate the practices around the construction of information, and to demonstrate that the manners in which information is conveyed can be problematic. To accomplish these goals, critical discourse analysis was utilized to explore both consumer health publications available to pregnant women in Edmonton, Alberta, as well as academic publications available to students and healthcare providers through the University of Alberta Libraries. Through this critical analysis of these resources, it is clear that information is being constructed in a manner that supports neocolonial practices and reinforces negative stereotypes of Aboriginal women. The analysis of these sources also demonstrates ways in which information can be constructed more appropriately, to avoid racializing tendencies.

Reason for information seeking by consumers and community members has been the subject of previous research to ascertain any unique issues about the personal attributes of the information seeker, the search environment and context or particular issues associated with the goods or services being researched. Several researchers have identified ways to study how information on health related topics is communicated to the community. While research is limited on the sources, search approaches and conditions associated with obtaining reliable information on health issues and topics, there is extensive literature on the important aspects of communication processes that impact on the unique, and at times complex, environment within which health consumer research occurs. This research project has enabled a review of the interpersonal and noninterpersonal communication modes to understand a range of issues that impact on the community member as the receiver of messages on health issues and topics. A qualitative and quantitative research approach has been utilised in original research to examine a number of issues associated with where community members in Australia turn to find information on health related topics. The study involves the comparison of a number of communication and information gathering approaches and expectations with a picture of information source experiences. The study highlights a range of considerations for campaign, individual communication, environment and background communication planning for those involved in engaging with the community to impart health care orientated messages.

The purpose of the current study was to confirm or dismiss Saudi students' behavioral intention with regard to using smartphone applications for learning purposes. A quantitative, non-experimental survey research design and descriptive research conducted on the determinants -performance expectancy, effort expectancy, and social influence- that predict Saudi students' intention at University of North Texas to use smartphone applications for learning purposes, based on the unified theory of acceptance and use of technology (UTAUT) as the framework. This study aims at filling gap found in understanding of students' intentions and their behaviors regarding the adoption and use of the Smartphone applications. Data was collected by means of an online questionnaire. The hypothesized model validated empirically using data collected from around 234 Saudi students who enrolled at University of North Texas. The model developed from UTAUT explained 50.1% of the variance of behavioral intention, and behavioral intentions explained 13.6% of the variance of usage behavior. The result of this study support that the determinants of performance expectancy, effort expectancy, and facilitating conditions were the highest predictors of behavioral intentions in using smartphone applications for learning purposes. The results of this study could encourage students, educators, and the Saudi Arabia Ministry of Education to provide educational applications that meet students' needs for information and knowledge.