Based on activity competency model (ACM), this study investigated the perceived importance of professional activities and required knowledge/skills/abilities of three levels of information systems (IS) managers from two sectors of industries. Our findings indicate that the importance of IS managerial activities varies significantly for different levels of management, but does not vary significantly for different industries. The results of this study have implications for management development, training, and IS manager career planning. They can also serve as guideline for recruiting the proper IS managers.

Worldwide concerns over environmental issues and air travel’s continuous expansion have increased in recent years. This is due to rising carbon emissions caused by the aviation industry’s reliance on information technology and systems (IT/IS), which affects the environment. The review of the IT/IS and Green IT/IS investments evaluation literature has highlighted that there is a dearth of research on Green IT/IS evaluation regarding to the aviation industry. Most Green IT/IS evaluation studies focus mainly on benefits; however, cost is reported as one of the most crucial difficulties preventing organizations from adopting Green IT/IS. Generally, the focus is on the direct costs rather than the indirect costs because the latter are intangible and therefore hard to identify and quantify. However, they can have a great impact on the overall cost/budget and possibly on profitability. Although the traditional IS appraisal techniques are being used in the evaluation process, their incapability to capture the impact of intangibles and non-financial issues are apparent, which noticeably affects overall projects’ success. This research aim is to develop a model for Green IT/IS investments evaluation that enhances the understanding and management of the indirect cost associated with Green IT/IS investments within the aviation industry. The novel aspect of the model is its incorporation of the institutional theory, key internal organizational factors, together with human, organizational and environmental indirect cost factors into one model. This model was validated in the aviation industry in Thailand which had adopted and implemented Green IT/IS. The findings from an in-depth case study reveal that despite, Green IT/IS indirect costs not being perceived as costs and hence not being incorporated into the evaluation process, their effects remain, and lead to issues such as costs overruns, under-optimized budgets, and consequently projects failure. In addition, new Green IT/IS indirect cost factors have emerged which were missing from the current normative literature. Therefore, this research provides decision-makers with a useful model, a comprehensive taxonomy, a set of indirect cost factors that can be utilized during the evaluation process, and management strategies to assist in managing and controlling the impact of Green IT/IS indirect costs. Keywords: Green IT/IS Investments Evaluation, Indirect Costs, Costs Management, Costs overrun, Sustainability, Aviation Industry.

This diploma thesis describes a careful selection of an information system for Ekoplast Telc Ltd Company. Theoretical part deals with a problematic of information systems, ERP systems, and their evaluation and assessment in general. Practical part focuses on an analysis of the currently used system, main requirements and criteria for newly selected system. In addition to that, an evaluation of the preferred options, a choice of an effective system, and a proposal of its alteration as well as an overall economic assessment is included in this part.

In a comprehensive review of literature on the strategic adoption of information systems (IS), various approaches to strategic IS adoption were unable to verify and coordinate different factors for IS investment as a strategic business unit. An assessment of different models in this area through the review of empirical case studies was required to identify the factors that affect IS strategic adoption, because these factors support the evaluation and adoption of both the process and result of IS strategic adoption. Thus, a study to investigate and evaluate the adoption of strategic information systems planning (SISP) within organisations is required in order to identify the factors that affect this type of adoption. The research in this thesis takes into account the adoption process and the factors for the adoption of SISP. There is also a need to understand and evaluate different IS planning techniques within a framework that can support decision-makers through the entire IS strategic adoption process. This framework is a component of the proposed novel model that considers other crucial factors that influence IS strategic evaluation and adoption. Decision-makers may employ such a model and evaluation framework that considers important SISP criteria, such as (a) SISP benefits, (b) SISP requirements and, (c) SISP drivers, as an important reference tool. After presenting the conceptual components of this research, the empirical side expresses the application of a qualitative research approach through a case study strategy to investigate the proposed model of SISP adoption. As a result, two global organisations were investigated, reported, and analysed. Additional factors for the adoption of SISP emerged from these analyses. The proposed conceptual model was modified to present 11 factors that influence the adoption of SISP, including (a) planning team; (b) benefits; (c) requirements; (d) drivers; (e) costs; (f) IS performance measurement; (g) framework for the evaluation of SISP techniques; (h) SISP methods; (i) SISP tools; (j) support; and (k) IS strategy. The primary contribution of this thesis is a comprehensive novel model for the evaluation and adoption of SISP. The model includes two levels of original contribution. Firstly, it accounts for previous studies in SISP and their factors, which supports the conceptual level of this contribution. The researcher incorporated and extended these studies to merge the factors which were recognised in the normative literature. In addition, factors from empirical work have also been combined in the proposed model, thus developing a consistent paradigm for the evaluation and adoption of SISP. Secondly, the concept and process of the proposed model can be applied as an educational guide throughout the IS strategic evaluation and adoption process. Nevertheless, this model contains a proposed framework for the evaluation of IS strategic planning techniques as factors that influence the adoption of SISP. This framework is novel, since it is a part of the proposed model as well as a classification of IS planning techniques, and supports decision-makers’ understanding and evaluation of planning techniques during the adoption of SISP.

One of the key processes of IS/IT service provider is Service Level Management. IT service provider faces a problem how the services should be defined, how a balanced service portfolio should be set up and how the processes covering the service management should be designed to meet strategic goals of the organization. The thesis focuses on IS/IT service portfolio design and management with a particular focus on infrastructure services. General goal of the thesis is to support IS/IT service provider's activities directly linked with service level management, IT financial management and IT service portfolio design. The thesis puts together theoretical sources in the area of IT Governance, generally accepted methodologies and best practices, actual market trends and author's experience. The theoretical part maps current development in the field of IS/IT service management, summarizes relevant theoretical inputs, categorizes IS/IT services, gives an overview of the most commonly used pricing models and presents actual IS/IT market trends, such as SaaS or Utility Computing. The application part, which follows the theoretical part of the thesis, is built upon fundaments of key findings and conclusions of the theoretical part. Application section introduces a method of service level management transformation and a business model suitable for IS/IT service provider. Furthermore a process of IS/IT service portfolio design is introduced. The process is supported by an analytical tool, which enables analysis of provider's financial and infrastructure data. The output of the analysis is a set of scenarios of IS/IT service portfolio including revenue, costs and utilization of resources and technologies. Academic benefit is seen not only in the consolidation of relevant theoretical sources dealing with IT service design and management. The thesis also introduces frameworks for optimization of service level management process and a concept of a IT service provider's business model. A practical contribution of the thesis is seen in a process of IT service portfolio design supported by an analytical tool for provider's real data processing, covering demand, capacity, utilization and financials.

This thesis deals with the issue of market IS / ICT, particularly focusing on the analysis of the current situation. The first part is devoted to a slight look into the past and then the market IS / ICT has been analyzed in terms of factors and market actors. The following part of the paper focuses on the analysis of the structure of firms implementing its activities in the market IS / ICT. The last part of the paper explores the potential market developments and tries to predict the development and the key trends for the future are seen dynamic network services, teamwork, mobile enterprise, security, and last but not least, green computing for sustainable development.

This thesis is about information system assessment in Wistron company. There is assessed for which reason the system is utilized, what the weaknesses of system or implementation are and these are followed by the relevant proposals for improving the problematic areas. The theoretical part deals with information systems in general, process methodologies and company and information systems assessments methodologies. Then followed by project management and information strategies. The practical part proposes new information strategy and implementation of company information system.

This master's thesis deals with the analysis of the requirements placed on the technical support information system which should be used in the software developing company. The basic functions of this system are the collecting of information about all kinds of work which the company employees concentrate on and the possibility of statistics generating. Moreover, it is also possible to implement further extensions to the system which will not only enable other functions, that are not related to the primary goal of the system, to be integrated; but also to define new user roles, for which various limited parts of the system will be accessible.

I takt med de alltmer påtagliga miljöproblemen såsom klimatförändringar och minskning av biologisk mångfald har behovet av att agera ekologiskt hållbart blivit allt viktigare. Majoriteten av organisationer är idag eniga om att de har ett ansvar till bidragande av ett mer ekologiskt hållbart ageranade. Sveriges kommuner har ett ansvar att agera utifrån miljömål på en lokal nivå. Grön IS är ett begrepp som syftar till hur informationssystem kan stödja organisationer till att upprätta mer ekologiskt hållbara verksamhetsprocesser. Studiens syfte är att påvisa vilka strategiska orsaker som kan ligga till grund för tillämpning av grön IS för en svensk kommun. Det finns flera strategiska orsaker för organisationer att agera hållbart, i studien kartläggs ekologiska hållbarhetsstrategier och IS/IT-strategier vilka ligger till grund för grön IS-strategi. Den svenska kommunen representeras i en fallstudie av Varbergs kommun som eftersträvar att agera hållbart i sina verksamhetsprocesser. I studien har samband identifierats mellan Varberg kommuns ekologiska hållbarhetsmål och IS/IT-strategier där strategiska orsaker som effektivitet, attraktion, innovation och samverkan är anledningar att tillämpa grön IS.

Syftet med denna studie ä̈r att analysera hur jihadiströ̈relsen Islamiska Staten (IS) anvä̈nder sig av sitt rö̈rliga bildmaterial. Fö̈rutom det vill den redogö̈ra fö̈r vilka uttryck och teman som går att uppfatta i dessa filmer. Min ambition är inte att göra några detaljstudier av filmerna, utan att analysera, lyssna på retoriken och titta på bildspråket i delar av det material som publicerats av Islamiska staten. Avsikten med denna studie är inte heller att göra några ställningstaganden, utan snarare att resonera kring frågan varför? Utifrån syftet har jag formulerat följande frågeställningar: Hur presenterar sig Islamiska staten i sitt rörliga bildmaterial? Vad kan det finnas för syften med filmerna och vilka riktar de sig till? Vad kan man se för återkommande teman i filmerna? Resultatet av studien visar att filmerna har flera syften och riktar sig till flera målgrupper. Dels till de redan övertygade med en våldsförhärligande och romantiserad bild av kriget, dels som psykologisk krigsföring för att skrämma civilbefolkningen och motståndsrörelser. Filmerna används också i provokativt syfte – särskilt riktat mot utlandet och kanske främst mot USA. Men också som en marknadsföringsstrategi för att få medial uppmärksamhet, sprida sin ideologi och genom det övertyga och rekrytera nya individer till rörelsen. I materialet från Islamiska staten går att finna såväl brutala våldsfilmer, som filmer där jihadiströrelsen framställer sig som varma och broderliga och skrattar, håller varandras händer eller lägger armen om varandra. Filmerna är avsedda att väcka olika känslor hos olika målgrupper. De grövre filmerna med starka våldsinslag kan uppfattas som mycket stötande för någon som inte delar IS världsbild, men samma film kan verka motiverande för de personer som sympatiserar med IS sätt att tolka islam. Gemensamt för filmerna som analyserats i denna studie är att det i samtliga förekommer tunga vapen och i flera av dem grova våldsinslag.