During the last decade, dramatic changes have been experienced in workplaces because of technological growth, globalisation, ever increasing competitive markets, changing industrial relation laws and better management skills (Cappelli, 1999). Amidst this change, the biggest issue is for organisations to gain dedication from their employees. Maslach et al (2001) explains that the impact of the changing world of work is perhaps most evident in changes in the psychological contract. Employees are expected to give more in terms of time, effort, skills and flexibility, whereas they receive less in terms of lifetime employment and job security. In security companies, the employer obligations and employee obligations also went through a process of change. Crime has become a very serious concern in South Africa. In Gauteng, crime has increased with 69,2% (SAP Statistics, 2005) from 1994 to 2004. Because of crime, many independent security companies were formed to help prevent crime, working together with the South African Police Force. A lack of research exists regarding employees' work outcomes like job insecurity, organisational commitment and intention to quit associated with the psychological contract within a service company. The objectives of this study are to investigate the relationship between employer obligations, employee obligations, job insecurity, organisational commitment and intention to quit of employees (N=217) in a service (security) company. A cross - sectional design was used. Constructs were measured by means of an employer obligations questionnaire, employee obligations questionnaire, job insecurity questionnaire, organisational commitment questionnaire and intention to quit questionnaire. The research method for each of the two articles consists of a brief literature review and an empirical study. Exploratory factor analysis, as well as Cronbach alpha coefficients are computed to access the reliability and validity of the different measurement instruments. Descriptive statistics are used to analyse data and Pearson product moment correlation coefficients, as well as regression analysis were used to examine the relationship between the constructs employed in this research. Significant differences are found between various biographical groups and the scores of the psychological contract (employer obligations scale and employee obligations scale), the job insecurity scale, the organisational commitment scale and the intention to quit scale. Conclusions are made, limitations of the current research are discussed and recommendations for future research are put forward. / Thesis (M.Com. (Industrial Sociology))--North-West University, Vaal Triangle Campus, 2009.

Understanding the employment relationship in the chemical industry in South Africa and organisational change within it is crucial to the understanding of the changing employment and psychological contract within this industry. This study focused on the employment- and psychological contracts, as well as employees ' work-outcomes (organisational commitment, job insecurity, job performance and intention to quit). Employees from the chemical industry were targeted and a cross-sectional survey design was used to obtain the research objectives. Descriptive statistics, factor analyses, Cronbach alpha coefficients, correlations, multiple regression analyses were used to analyse the data. In Article 1 the objectives were to investigate the reliability and validity of the measuring instruments, and to study the relationships between employment- and psychological contracts and other employment relation outcomes. The Psychological Contract Questionnaire (PCQ) and demographical questionnaire were administered. Three internally consistent factors, namely Employer Obligations, Employee Obligations and Status of the Psychological Contract were extracted. Statistically significant differences were found between employee obligations and state of psychological contract. Statistically significant relationships were also found between employee obligations and violation of psychological contract. In Article 2 the objective was to determine the relationship between employer obligations, employee obligations, and the state of psychological contract, violations of psychological contract and various demographical characteristics of employees in the chemical industry. The PSYCONES were administered. Practically significant relationships with a large effect were found between employer obligations, state of psychological contract and violation of psychological contract. Gender and age were statistically significantly related to experiences of the psychological contract. In Article 3 the aim was to assess the relationship between employer obligations, employee obligations, the state of the psychological contract, violations of the psychological contract, work-outcomes and the demographic of employees. The PSYCONES were used as measuring instruments. A practically significant relationship was found between the state of psychological contract, violation thereof (a large effect), job insecurity (a medium effect) and organisational commitment (a medium effect). Regression analyses showed that psychological contract violation predicted organisational commitment. A negative relationship was found between the violation of the psychological contract, as associated with the state of the psychological contract, and intention to quit. Theoretically, it was expected that job insecurity would have a negative impact on organisational commitment, but the results showed that a statistically and practically significant positive relationship exists between job insecurity and organisational commitment. Only the type of contract and qualifications of employees resulted in a statistically increase in the prediction of variance in job insecurity. Demographical characteristics (age, gender, tenure, supervision, qualifications, and type of contract) did not contribute to oganisational commitment. / Thesis (Ph.D. (Industrial Sociology))--North-West University, Vaal Triangle Campus, 2010.

Organisations are constantly undergoing major changes. These changes can have negative consequences on organisational functioning and employee well-being. It is therefore vital for organisations to focus on the elements of a healthy organisation so that a positive organisation can be built and the negative consequences avoided. A healthy organisation pays attention to six intenelated dimensions namely; organisational attributes, organizational climate, job design, job future, psychological work adjustment and negative outcomes (like that of turnover, absenteeism, alcohol and substance abuse, self-reported health, and psychological health). The objective of this study was to determine the relationship between leader empowering behaviour, role clarity, psychological empowerment, work engagement and intention to leave. A business unit consisting of managers, specialists, supervisors and administrative staff participated in this research. A cross-sectional design was used to attain the research objectives. The Leader Empowering Behaviour Questionnaire (LEBQ), the Measures of Role Conflict and Ambiguity Questionnaire (MRCAQ), Measuring Empowerment Questionnaire (MEQ), Utrecht Work Engagement Scale (U\VES), and Intention to Leave Scale (ILS) were administered for the study. The statistical analysis was carried out by utilising the SPSS program. Exploratory factor analysis indicated a three factor structure for LEBQ, a two factor structure for MRCAQ, a four factor structure for MEQ, a three factor structure for UWES and since ILS only consists of two items a factor analysis was not necessary. All the scales showed acceptable reliabilities. The results showed that leader empowering behaviour, role clarity and psychological empowerment predict engagement. Moderation effects showed that role clarity interacted with competence and meaning to affect employees' dedication, and role clarity interacted with the developing of employees (as a facet of leader empowering behaviour) to affect absorption. Finally, a regression analysis showed that work engagement predicts employees intention to leave. Once conclusions for the study were drawn, recommendations for the organisation as well as for future research were made. / Thesis (M.Comm. (Industrial Psychology)--North-West University, Vaal Triangle Campus, 2010.

The teaching context in South Africa is continuously transforming. Consequently, there are numerous challenges that the educator has to face. Schools are challenged in ways that are different from private sector companies. Lack of resources and funds, teacher turnover, dealing with discipline, lack of learner motivation and self-esteem, racism, violence, antisocial behaviour, shortage of skilled personnel and educator strikes are some of the challenges in the educational environment. The education profession needs to re-think and re-design its existing management processes in order to retain staff. It can be expected that educators will be negatively influenced by the above challenges and will therefore express intentions to leave the profession. The ability of any school to achieve excellence will depend on the quality, level of competence and energy of the educators. The school requires motivated educators and should attract, develop, care for, retain and inspire the best people on a continuous basis. The school principal should be competent and willing to empower educators. Leadership empowerment behaviour and psychological empowerment could lead to lower levels of teachers' intention to leave. The aim of this research was to investigate the extent to which leader empowerment behaviour and psychological empowerment predict educators' intentions to leave the teaching profession in the Sedibeng West District of the Gauteng Province. The research method consisted of a literature study that served as the foundation of the empirical research. A cross-sectional survey design was used to achieve the research objectives. Three standardized questionnaires were used in the empirical study, namely the Leader Empowering Behaviour Questionnaire, Measuring Empowerment Questionnaire and Intention to Leave Questionnaire. The statistical analysis was conducted with the aid of the SPSS program. The statistical methods applied in the study consisted of factor analyses (validity), descriptive statistics, Cronbach alpha coefficients (reliability), correlations and regression analyses. Significant correlations were found between Leader Empowering Behaviour, Psychological Empowerment and Intention to Leave. Leader Empowering Development and Leader Empowering Decision predicted a high percentage of the variance in Psychological Empowerment. Leader Empowering Development and Leader Empowering Decision predicted 18% of the variance in Psychological Empowerment (Attitude). Leader Empowering Behaviour predicted 11% of the variance in Intention to Leave. When Influence was entered into the equation, 19% of the total variance in Intention to leave was predicted. Based on the results, recommendations were made for schools and for future research. Leadership and empowerment of educators are important challenges that influence Intention to Leave and that could ultimately reduce turn-over rates of talented people. The empowerment and retention of staff are not only important challenges for schools, but for the growth and prosperity of the country. This research will hopefully contribute in assisting other researchers to develop strategies for improving leader empowerment behaviour and educators' meaning of work. / Thesis (M.Ed. (Education Management))--North-West University, Vaal Triangle Campus, 2010.

The present era in South Africa is one that is marked by substantial change due to unparalleled advancement in the field of technology, globalisation and competitive markets. These changes have placed new demands on the education sector in South Africa, especially further education. In 2000/1 South Africa's Further Education and Training (FET) sector has been rejuvenated through a process of transformation when 152 former Technical Colleges and Colleges of Education merged to form 50 multi-campus FET Colleges. The rationale behind this merging process is to curb the serious skills shortage which is threatening economic growth in this country through offering vocational education and training; and to raise quality in the education sector. This re-engineering process in education is founded on principles of equity, human rights, democracy and sustainable development. Change, however, is also about people and their ideas, fears, capacity and ability to stand and work together towards a more prosperous future for all. Transformation or change such as with mergers is dependent on employees' total commitment towards realising the organisation's objectives. High levels of organisational commitment tend to encourage loyalty, higher levels of productiveness and general job satisfaction. For change initiatives to be successful though, communication across all hierarchical levels is of the utmost importance. Management is expected to provide employees with just treatment, provide acceptable working conditions, clearly communicate what is regarded as a fair day's work, and give feedback on how well the employee is doing. Employees, in return, are expected to clearly show a good attitude, follow directions and be loyal towards x the organisation. The psychological contract is utilised to investigate the scope of change in an employment relationship. The psychological contract is a contract setting out mutual expectations between employer and employee - a contract that forms the backbone of any new relationship such as with a merger. The researcher makes use of the psychological contract (by utilising the Tilburgse Psychologisch Contract Vragenlijst (TPC)) to explain employer obligations; violation of employer obligations; employee obligations; relational/transactional contract values; commitment; intention to leave; and change perceptions. Should either employment party not fulfill its contractual terms in any way, the psychological contract will be breached or violated and the employee might attempt to balance the situation by reducing his or her job efforts, badmouthing the organisation, resorting to absenteeism or even petty theft. The worst case scenario in this destructive process is that the employee might leave the organisation. The purpose of this research study is to determine the effect (if any) that the mergers might have had on the psychological- and employment contracts in the four FET Colleges that have remained in the Free State Province. A cross-sectional survey design was used to reach the objective of this research and an English translation of the aforementioned questionnaire (TPC) was randomly distributed amongst the total population of 375 employees at the Free State FET Colleges involved in this study. A response rate of 53% (n = 200) was achieved. Results from other authors who have used the TPC Questionnaire in their research offer support for the validity and reliability of the scales used. The statistical analysis was carried out with the SPSS program (SPSS, 2006), a program that is used to conduct statistical analysis regarding reliability and validity of the measuring instruments, descriptive statistics, t-tests, analysis of variance, correlation coefficients and multiple regression analysis. XI In Article 1 the researcher focused on the effect of mergers with regard to the influence of communication on the psychological contract as a possible factor affecting the intention to qUit. A multiple regression analysis (with intention to quit as dependent variable; and employer obligations, employee obligations, and communication as independent variables) was performed and 22.2% of the variance in intention to quit is predicted by communication and employee obligations (F = 28.07, p< 0.01). A practically significant correlation coefficient (p < 0.01) of a medium effect (r > 0.30) exists between communication and relational/transactional values and between communication and intention to quit. In Article 2 the effect of mergers, workplace changes and the violation of employer obligations on the psychological contract were evaluated, with special reference to job satisfaction and organisational commitment. In the above article a practically significant correlation coefficient (p < 0.01) of a medium effect (r> 0.30) was found between • change and job satisfaction; • job satisfaction and: commitment, employer obligations, employer violations; • commitment and: employer obligations, employer violations; and • employee obligations and: employer obligations, employer violations. A multiple regression analysis (with job satisfaction as dependent variable; and employer violation, organisational commitment, and change as independent variables) was performed and 29.9% of the variance in job satisfaction is predicted by employer violations, change and commitment (F = 27.668, p< 0.01). Recommendations for the organisation as well as for future research were made. / Thesis (M.A. (Industrial Sociology))--North-West University, Vaal Triangle Campus, 2008.

The significant change that organisations must endure in order to survive, let alone prosper, has grown tremendously in the past two decades. The lack of talent, especially amongst the previously disadvantaged groups, is one of numerous challenges South African organisations are confronted with. Organisations are therefore required to determine indicators of intention to leave as it is argued to be the single most important predictor of actual quitting behaviour. Variables found to relate to intention to leave include a sense of powerlessness and a lack of engagement. The objective of this study is to determine the relationship between leadership empowerment behaviour, job insecurity, engagement and intention to leave in a petrochemical laboratory. The research method consisted of a brief literature review and an empirical study. A cross - sectional survey design was used. The entire population of employees working in a business unit of a petrochemical organisation, namely the Laboratory, was targeted. The Leader Empowering Behaviour Questionnaire, Job Insecurity Inventory, Utrecht Work Engagement Scale and two questions measuring intention to leave were used. In addition, a biographical questionnaire was administered. The statistical analysis was conducted with the aid of the SPSS programme. The statistical method employed in the study consisted of descriptive statistics, Cronbach alpha coefficients, Pearson product-moment correlation and a multiple regression analysis. Multivariate analysis of variance (MANOVA) was used to determine the significance of differences between the experience of leadership empowerment behaviour, job insecurity, engagement and intention to leave of demograpbic groups. Results indicated that leadership empowerment behaviour was negatively correlated with cognitive job insecurity and that a negative relationship existed between leadership empowerment behaviour and intention to leave. Leadership empowerment behaviour was found to be positively correlated with engagement. A positive relationship existed between cognitive job insecurity and affective job insecurity, as well as between cognitive job insecurity and intention to leave. Cognitive job insecurity was found to be negatively correlated with engagement. A negative relationship was established between engagement and intention to leave. All these correlations were found to be statistically and practically significant with a medium to large effect. Regression analysis indicated that leadership empowerment behaviour and affective job insecurity did not show a significant amount of predictive value towards intention to leave. Cognitive job insecurity and engagement were found to be indicators of intention to leave. With regards to experiencing leadership empowerment behaviour, engagement and intention to leave, no significant differences were found between demographic groups. Participants in middle non -management positions, however, experienced higher levels of affective job insecurity than those in senior management positions. Conclusions and limitations of the current research were discussed and recommendations for future research were made. / Thesis (M.A. (Industrial Psychology))--North-West University, Vaal Triangle Campus, 2008.

The changes in the political landscape in South Africa have exacerbated major transformation of the society and all other aspects of life, including education. It is in this view that transformation of the education sector resulted in the changes within the employment relationship, as well as the psychological contract between educators and the Department of Education. This is further explained by the changes experienced in both the employer and employee's obligations. Furthermore, these changes have a tremendous influence on the degree of job satisfaction, organisational commitment, as well as an intention to quit among educators. The primary objective of this research is to investigate the employment-and psychological contract of educators in the Sedibeng West District of the Gauteng Department of Education. The measuring instruments, i.e. employer's obligations, employee's obligations, job satisfaction, organisational commitment, as well as intention to quit questionnaires, were used in the empirical study. A cross -sectional survey design was conducted among 298 educators (including school managers) in the Sedibeng West District. A response rate of 75% (224 respondents) was obtained. The results indicate a practically significant correlation coefficient of a medium effect between the employer and the employee's obligations, a negative correlation of medium effect between the employer's obligations and an employee's intention to quit, and no significant relationship between the employee's obligations and an employee's intention to quit. Furthermore, a practically significant correlation coefficient of medium effect was obtained between job satisfaction and an employee's intention to quit, and no significant relationship could be found between job satisfaction and organisational commitment. Lastly, a practically significant negative correlation of a medium effect was obtained between organisational commitment and an intention to quit. A multiple regression analysis indicates that 21% of the variance in the employee's intention to quit was predicted by both the employer and employee's obligations. Organisational commitment and job satisfaction predicted 33% of the total variance. Recommendations for the Department of Education, as well as future research were also made. / Thesis (M.A. (Industrial Sociology))--North-West University, Vaal Triangle Campus, 2008.

During the last decade, dramatic changes have been experienced in workplaces because of technological growth, globalisation, ever increasing competitive markets, changing industrial relation laws and better management skills (Cappelli, 1999). Amidst this change, the biggest issue is for organisations to gain dedication from their employees. Maslach et al (2001) explains that the impact of the changing world of work is perhaps most evident in changes in the psychological contract. Employees are expected to give more in terms of time, effort, skills and flexibility, whereas they receive less in terms of lifetime employment and job security. In security companies, the employer obligations and employee obligations also went through a process of change. Crime has become a very serious concern in South Africa. In Gauteng, crime has increased with 69,2% (SAP Statistics, 2005) from 1994 to 2004. Because of crime, many independent security companies were formed to help prevent crime, working together with the South African Police Force. A lack of research exists regarding employees' work outcomes like job insecurity, organisational commitment and intention to quit associated with the psychological contract within a service company. The objectives of this study are to investigate the relationship between employer obligations, employee obligations, job insecurity, organisational commitment and intention to quit of employees (N=217) in a service (security) company. A cross - sectional design was used. Constructs were measured by means of an employer obligations questionnaire, employee obligations questionnaire, job insecurity questionnaire, organisational commitment questionnaire and intention to quit questionnaire. The research method for each of the two articles consists of a brief literature review and an empirical study. Exploratory factor analysis, as well as Cronbach alpha coefficients are computed to access the reliability and validity of the different measurement instruments. Descriptive statistics are used to analyse data and Pearson product moment correlation coefficients, as well as regression analysis were used to examine the relationship between the constructs employed in this research. Significant differences are found between various biographical groups and the scores of the psychological contract (employer obligations scale and employee obligations scale), the job insecurity scale, the organisational commitment scale and the intention to quit scale. Conclusions are made, limitations of the current research are discussed and recommendations for future research are put forward. / Thesis (M.Com. (Industrial Sociology))--North-West University, Vaal Triangle Campus, 2009.

Understanding the employment relationship in the chemical industry in South Africa and organisational change within it is crucial to the understanding of the changing employment and psychological contract within this industry. This study focused on the employment- and psychological contracts, as well as employees ' work-outcomes (organisational commitment, job insecurity, job performance and intention to quit). Employees from the chemical industry were targeted and a cross-sectional survey design was used to obtain the research objectives. Descriptive statistics, factor analyses, Cronbach alpha coefficients, correlations, multiple regression analyses were used to analyse the data. In Article 1 the objectives were to investigate the reliability and validity of the measuring instruments, and to study the relationships between employment- and psychological contracts and other employment relation outcomes. The Psychological Contract Questionnaire (PCQ) and demographical questionnaire were administered. Three internally consistent factors, namely Employer Obligations, Employee Obligations and Status of the Psychological Contract were extracted. Statistically significant differences were found between employee obligations and state of psychological contract. Statistically significant relationships were also found between employee obligations and violation of psychological contract. In Article 2 the objective was to determine the relationship between employer obligations, employee obligations, and the state of psychological contract, violations of psychological contract and various demographical characteristics of employees in the chemical industry. The PSYCONES were administered. Practically significant relationships with a large effect were found between employer obligations, state of psychological contract and violation of psychological contract. Gender and age were statistically significantly related to experiences of the psychological contract. In Article 3 the aim was to assess the relationship between employer obligations, employee obligations, the state of the psychological contract, violations of the psychological contract, work-outcomes and the demographic of employees. The PSYCONES were used as measuring instruments. A practically significant relationship was found between the state of psychological contract, violation thereof (a large effect), job insecurity (a medium effect) and organisational commitment (a medium effect). Regression analyses showed that psychological contract violation predicted organisational commitment. A negative relationship was found between the violation of the psychological contract, as associated with the state of the psychological contract, and intention to quit. Theoretically, it was expected that job insecurity would have a negative impact on organisational commitment, but the results showed that a statistically and practically significant positive relationship exists between job insecurity and organisational commitment. Only the type of contract and qualifications of employees resulted in a statistically increase in the prediction of variance in job insecurity. Demographical characteristics (age, gender, tenure, supervision, qualifications, and type of contract) did not contribute to oganisational commitment. / Thesis (Ph.D. (Industrial Sociology))--North-West University, Vaal Triangle Campus, 2010.

Organisations are constantly undergoing major changes. These changes can have negative consequences on organisational functioning and employee well-being. It is therefore vital for organisations to focus on the elements of a healthy organisation so that a positive organisation can be built and the negative consequences avoided. A healthy organisation pays attention to six intenelated dimensions namely; organisational attributes, organizational climate, job design, job future, psychological work adjustment and negative outcomes (like that of turnover, absenteeism, alcohol and substance abuse, self-reported health, and psychological health). The objective of this study was to determine the relationship between leader empowering behaviour, role clarity, psychological empowerment, work engagement and intention to leave. A business unit consisting of managers, specialists, supervisors and administrative staff participated in this research. A cross-sectional design was used to attain the research objectives. The Leader Empowering Behaviour Questionnaire (LEBQ), the Measures of Role Conflict and Ambiguity Questionnaire (MRCAQ), Measuring Empowerment Questionnaire (MEQ), Utrecht Work Engagement Scale (U\VES), and Intention to Leave Scale (ILS) were administered for the study. The statistical analysis was carried out by utilising the SPSS program. Exploratory factor analysis indicated a three factor structure for LEBQ, a two factor structure for MRCAQ, a four factor structure for MEQ, a three factor structure for UWES and since ILS only consists of two items a factor analysis was not necessary. All the scales showed acceptable reliabilities. The results showed that leader empowering behaviour, role clarity and psychological empowerment predict engagement. Moderation effects showed that role clarity interacted with competence and meaning to affect employees' dedication, and role clarity interacted with the developing of employees (as a facet of leader empowering behaviour) to affect absorption. Finally, a regression analysis showed that work engagement predicts employees intention to leave. Once conclusions for the study were drawn, recommendations for the organisation as well as for future research were made. / Thesis (M.Comm. (Industrial Psychology)--North-West University, Vaal Triangle Campus, 2010.