Syftet med denna uppsats är att beskriva hur AstraZenecas expatriater stationerade i Mölndalupplevt repatriationen. För att illustrera hur repatriationen upplevts har de fem variablerna:förväntningar, karriärplanering, stöd och kontakt med hemorganisationen, tydlighet iprocessen samt omvänd kulturchock valts. Studien genomfördes genom intervjuer med sexrepatriater anställda på AstraZenecas kontor i Mölndal. Denna studie visar att repatriaternasupplevelser till stor del överensstämmer med tidigare forskning. Processen var tydlig gällandehemkomstens praktiska detaljer. Gällande planeringen kring karriären fann vi attrespondenterna själva tog ansvar för sin utveckling och kommunikation med företaget.Förväntningarna fann vi ha stor påverkan på hur repatriationen upplevts. En majoritet avrepatriaterna upplevde en kulturchock vid återkomsten till Sverige, något som är i linje medtidigare forskning.SammanfattningSyftet med denna uppsats är att beskriva hur AstraZenecas expatriater stationerade i Mölndalupplevt repatriationen. För att illustrera hur repatriationen upplevts har de fem variablerna:förväntningar, karriärplanering, stöd och kontakt med hemorganisationen, tydlighet iprocessen samt omvänd kulturchock valts. Studien genomfördes genom intervjuer med sexrepatriater anställda på AstraZenecas kontor i Mölndal. Denna studie visar att repatriaternasupplevelser till stor del överensstämmer med tidigare forskning. Processen var tydlig gällandehemkomstens praktiska detaljer. Gällande planeringen kring karriären fann vi attrespondenterna själva tog ansvar för sin utveckling och kommunikation med företaget.Förväntningarna fann vi ha stor påverkan på hur repatriationen upplevts. En majoritet avrepatriaterna upplevde en kulturchock vid återkomsten till Sverige, något som är i linje medtidigare forskning. / The purpose of this study is to describe how repatriates at AstraZeneca in Mölndal haveperceived the repatriation process. To illustrate how the repatriation has been perceived fivefactors have been chosen: Expectations, career planning, support and contact with theorganization, clarity in the repatriation process and reverse culture shock. The study wasconducted through interviews with six repatriates employed at AstraZeneca in Mölndal. Ourstudy shows that the repatriate’s perceptions mainly concur with previous research. The returnhome was clear regarding practical details; however regarding career planning we found thatthe repatriates themselves felt that they were responsible for their career development andcontact with the home office. Furthermore we found that expectations had great impact on theperception of the repatriation. A majority of the repatriates experienced a reverse cultureshock upon re-entry, something that is in line with previous studies.The purpose of this study is to describe how repatriates at AstraZeneca in Mölndal haveperceived the repatriation process. To illustrate how the repatriation has been perceived fivefactors have been chosen: Expectations, career planning, support and contact with theorganization, clarity in the repatriation process and reverse culture shock. The study wasconducted through interviews with six repatriates employed at AstraZeneca in Mölndal. Ourstudy shows that the repatriate’s perceptions mainly concur with previous research. The returnhome was clear regarding practical details; however regarding career planning we found thatthe repatriates themselves felt that they were responsible for their career development andcontact with the home office. Furthermore we found that expectations had great impact on theperception of the repatriation. A majority of the repatriates experienced a reverse cultureshock upon re-entry, something that is in line with previous studies.

Made available in DSpace on 2010-04-20T20:08:10Z (GMT). No. of bitstreams: 1 71060100679.pdf: 2964392 bytes, checksum: 3f94f5eec2544cf6962a3ad75c321e50 (MD5) Previous issue date: 2010-02-09T00:00:00Z / Esta pesquisa investigou a construção de um cotidiano organizacional intercultural a partir da convivência entre brasileiros e estrangeiros em três organizações multinacionais que possuem sedes administrativas em Curitiba-Pr. A interação entre profissionais cria um cotidiano intercultural que é constituído de aspectos estruturais como as relações hierárquicas, o processo decisório, a metodologia de trabalho e os indicadores de desempenho. Também é formado por aspectos subjetivos e informais que englobam a percepção e o compartilhamento de valores e normas, os elementos do relacionamento inter e intrapessoal, a negociação e a gestão de conflitos, a motivação e o comprometimento. As referências teóricas foram formadas por uma base interdisciplinar que contou com contribuições da Psicologia Social, Sociologia, Antropologia e História para interpretação e análise do cotidiano, além dos fundamentos e pesquisas do campo dos Estudos Organizacionais, especificamente sobre a administração intercultural. A pesquisa foi do tipo exploratório e descritivo, de abordagem qualitativa e interpretativista. O método empregado foi a etnometodologia, pois ela visa o conhecimento e interpretação de um grupo de indivíduos acerca de suas interações e atividades cotidianas. Foi utilizada a entrevista semi-estruturada como instrumento principal de coleta de dados. Ao todo, foram realizadas trinta e três entrevistas com três tipos de respondentes: a) gestores de mobilidade internacional; b) profissionais estrangeiros; e c) profissionais locais que convivem com estrangeiros no ambiente de trabalho. Também foram coletados documentos oficiais das três organizações que tratavam de suas diretrizes oficiais e suas políticas de mobilidade internacional. Foram encontradas representações, estratégias e táticas comuns as três organizações, bem como alguns aspectos específicos de cada cotidiano organizacional. Concluiu-se que quanto mais o indivíduo participa de ambientes multiculturais e de interações interculturais, mas ele trata com desembaraço as questões ligadas às rotinas de trabalho e a convivência com chefias, subordinados e colegas de outras culturas. Isto reforça o conceito de mobilidade como capital apresentado por Freitas (2009). Este tipo de interação demanda abertura e desprendimento, principalmente quando em missão internacional, na qual o indivíduo precisa adaptar comportamentos e costumes. As missões internacionais auxiliam no processo de capacitação intercultural dos profissionais e no desenvolvimento de competências culturais no que diz respeito à melhoria da leitura do cenário organizacional e de negócios; à superação de preconceitos culturais e forma etnocêntrica de ver o mundo, o trabalho e as pessoas; à condução de ações derivadas de estratégias globais; ao entendimento das capacidades e limitações dos outros e as suas próprias; ao entendimento e aceitação das diferentes formas de perceber as tarefas cotidianas de trabalho. Isto ocorre não somente com aqueles que aceitam o desafio de viver no estrangeiro, mas também com aqueles que recebem estes profissionais e com eles convivem cotidianamente. / This research investigated the construction of intercultural organizational routine in brazilian and foreign interaction into three multinational corporations. These corporations have their brazilian headquarters at Curitiba-PR. The professional’s interaction creates an intercultural routine based on structural aspects like hierarchical relations, decision making process, methodological aspects and performance indicators. Also, it is formed by the subjective aspects like values and awareness and sharing rules; inter and intra relationship elements; the negotiation and conflict management; the motivation and commitment. The interdisciplinary theoretic references are constituted by Social Psychology, Sociology, Anthropology and History contributions to interpretation and analysis of everyday life and Organizational Studies field research about intercultural management. This research is um exploratory and descriptive study, with qualitative and interpretativist approach. The etnomethodology was used because this method helps to analysis the knowledge and interpretation of a group with their interactions and activities. The main instrument of data collect was semi structured interview with thirty three individuals. There were three types of interviewers: a) international mobility managers; b) foreign employees and c) local employees who interact with foreign people into work environment. Also, official documents were consulted to analyze international mobility strategies and politics. Some representations, strategics and tactics are common in the three organizations, as well as some aspects are specific to each organizational routine. It was concluded that the participation at the multicultural environments and the intercultural interactions are very important to individual to deal with work routine issues and hierarchical and colleagues relationship that evolves local culture and foreign culture. This enforces the mobility concept like symbolic capital (FREITAS, 2009). It is important to highlight this opened mind that this interaction demands, mainly, to adapt to different behaviors and costumes. The international assignments help individual in the intercultural capabilities process and in the cultural competence development to getting better the organizational and business scenario reading; the cultural preconception and ethnocentric view reduction; the conduction of global strategies actions; the comprehension of others capabilities and limitations and their selves; the different ways to perceive work routines. It happens with people who accept to live abroad with its challenges and also it happens with people who receive foreign at work environment.

Dans le cadre d’une réflexion sur la mobilité internationale, nous nous intéressons dans cette thèse aux motivations des cadres français dans leur intention d’accepter une affectation internationale. Notre étude nous permet de soutenir que cette intention ne dépend pas uniquement des attitudes. Le contrôle comportemental perçu contribue également à la détermination de cette intention. Ce travail s’appuie sur la Théorie du Comportement Planifié (TCP). L’apport théorique de notre recherche est d’appliquer le modèle de la TCP auprès des cadres français pour savoir dans quelle mesure ils ont l’intention d’accepter une affectation internationale. L’apport managérial est de proposer aux entreprises des clés de compréhension leur permettant d’améliorer leurs pratiques de mobilité en identifiant les motivations des cadres pour une affectation internationale. L’apport méthodologique est la proposition de scénarios en fonction du pays de destination pour mettre en évidence la contribution des trois déterminants de cette intention en termes d’attitudes, de normes sociales et de contrôle perçu. / In the context of international mobility, we aim to explore in this thesis the motivations of the French executives regarding their intentions to accept an international assignment.Our study is based on the Theory of Planned Behavior (TPB) and enabled us to conclude that the intentions to accept international assignment does not depend solely on the attitudes. The perceived behavioral control also contribute to the determination of this intention. The theoretical contribution of our research is to apply the model of TPB on the French executives who have the intention to accept an international assignment. The managerial contribution is to offer the firms some key guidelines to broaden their understanding pertaining to the improvement in their practices of mobility by identifying the motivations of the executives for an international assignment.The methodological contribution is the proposition of scenarios based on country of destination for exhibiting the contribution of three determinants of this intention in terms of attitudes, social norms and perceived control.

Les missions internationales en entreprise ne parviennent plus à retenir les talents alors même que leur coût reste très élevé. La délocalisation de l’individu apparaît donc comme une nouvelle forme d'expatriation à mi-chemin entre expatriation auto-initiée et mission internationale en entreprise. Cependant, celle-ci résonne comme une violation du contrat psychologique liant l’individu à son entreprise. En effet, le diplôme ne semble plus protéger l’employé contre la délocalisation de son poste vers des pays à coût plus bas. Cette étude de cas a aidé à identifier les facteurs influençant les talents à accepter une relocalisation sous contrat local dans un pays à moindre coût. De ce fait, cette thèse fournit aux entreprises des éléments contributifs à la gestion globale des talents dans un contexte de délocalisation. / Individual offshoring emerges as a new form of organizational-initiated expatriation which bridges self-initiated-expatriation and international assignment. The failure of IA to retain talented individuals (talent) and a growing pressure on costs leave no choice to companies but to dramatically reconsider how expatriation can develop talent globally in a different but still sustainable way.However, this new form of expatriation resonates as a breach of the psychological contract. If talent no longer expect to remain in the same company for a large part of their career, they still hold an expectation that white collar activities associated to higher degrees would protect their jobs from moving abroad. This thesis was a case study of a company offshoring some of its global talent to lower cost locations. The purpose was to understand what factors talent consider in accepting to relocate to a lower cost location under a local contract. This research contributes to talent retention and sustained talent management while offshoring ac-tivities to lower cost countries.