Nurses of today have many more responsibilities and duties they must cope with. With the HIV and AIDS numbers rising in South Africa it is important that the morale of nurses be kept healthy. The strain of their work environment can be hard to cope with, so it is necessary that nurses learn how to manage their emotions when working in order to avoid burnout and disengagement from happening. and to make better use of job resources. The objective of this research is to determine the relationship between emotional intelligence, job characteristics. burnout and engagement within the nursing environment in South Africa. A cross-sectional survey design was used. A non-probability convenience sample was taken from 511 nurses in hospitals and clinics in the Gauteng- and North-West Provinces. The Emotional Intelligence Scale, Maslach Burnout Inventory) - Human Services Survey, Utrecht Work Engagement Scale and Work Evaluation Scale were used as measuring instruments. Cronbach alpha coefficients. Pearson-product correlation coefficients and Spearman-product correlation coefficients were used to analyse the data. The results showed that positive state is positively related to vigour/dedication, professional efficacy. own emotions: emotions: other and emotional management. Own emotions and emotional management also correlated positively with professional efficacy and emotions: other. Workload and communication demands are positively related to payment, emotional labour, work environment and emotional exhaustion. The results also identified emotional exhaustion and mental exhaustion to be negatively related to vigour/dedication. while emotional exhaustion is positively related to mental exhaustion, job security, and staff support. Payment correlates positively with staff support, while emotional labour and overtime are positively related to work environment. The proposed structural model show that there are clear paths between job demands and job resources; job demands. emotional intelligence and work wellness; job resources, emotional intelligence and work wellness: job demands and burnout; and job resources and work wellness. Recommendations were made for the nursing profession and for future research purposes. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2006.

Over the last decade, numerous changes have occurred in the insurance industry due to international expansions and stiff competitiveness. As a result of these changes, employees are suffering from stressful work conditions such as pressure to perform and work-life conflict, which lead to feelings of distrust, tension, strain in interpersonal relations, interpersonal conflict and difficulty in coping with pressure to perform. Tracking and addressing the work wellness of these employees are important to improve their work-related performance, as well as the quality of their service. Burnout, work engagement and workaholism are focal points in this regard. In order to measure these constructs it is important to have valid and reliable instruments. However, there is a lack of research which measures burnout, engagement and workaholism in the South African context. The objective of this study was to determine the relationship between burnout, work engagement and workaholism amongst employees in the insurance industry. The research method consisted of a brief literature review and an empirical study. A cross-sectional design was used. An availability sample (N = 153) from employees in the insurance industry was taken. The Oldenburg Burnout Inventory (OLBI), Utrecht Work Engagement Scale (UWES), an adapted version of the Work Addiction Risk Test (AWART), and a biographical questionnaire were administered. The statistical analysis was conducted with the aid of the SPSS program and AMOS program. The statistical method employed in the study consisted of descriptive statistics, Cronbach alpha coefficients, Pearson product-moment correlation coefficients and a structural equation modelling method. Multivariate analysis of variance (MANOVA) was used to determine the significance of differences of workaholism between demographic groups. It was evident in this study that employees in the insurance industry experience workaholism due to their tendency to work long hours overtime, to work weekends and to take work home. Results indicated that work wellness of employees in the insurance industry does comprise well-being (Burnout and Work Engagement) and Workaholism. Recommendations for future research were made. / Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2007.

In the new world economy the hey differentiator of competitive advantage is an organisation's human resources. Increasingly, employees have to cope with multiple demands arising from various roles. often with limited resources and no guarantee of job security. In monitoring and improving employee effectiveness in coping with multiple new demands. stimulating their growth and enhancing their well-being as well as organisational performance, burnout and engagement are specific research areas. 'The objectives of this study were to investigate the relationships between burnout, engagement, job demands. job resources and organisational commitment of management staff at a platinum mine in the North-West Province, and to determine which variables best predict burnout, engagement and organisational commitment. A cross-sectional survey design was used. The study population consisted of management staff at a platinum mine in the North West Province (N = 202). The Job Demands-Resources Scale, Utrecht Work Engagement Scale: Maslach Burnout Inventory - General Survey. a Health Questionnaire, and an Organisational Commitment scale were administered. Descriptive statistics, product-moment correlation coefficients and multiple regression analyses were used to analyse the data. The results indicated that burnout correlated significantly with job demands, job resources. engagement, health and organisational commitment. Engagement. correlated significantly with job resources. health, and organisational commitment. Exhaustion was best predicted by workload. job insecurity and lack of resources whilst cynicism was predicted by poor organisational support and advancement opportunities. Engagement was best predicted by organisational support. and organisational commitment was predicted by both burnout and engagement. Ill health was predicted by exhaustion. Recommendations were made for future research. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2006.

<p>This research examines the relationships between the satisfaction of psychological needs (belongingness and distinctiveness) on affective and cognitive attitudes (job satisfaction and commitment) with an emphasis on identifying key differential and moderating effects. This study hypothesizes the direct effects of need satisfaction and moderating effects of the source (individual & group) and domain (work & non-work) of need satisfaction. Hypotheses were tested with a cross-sectional survey of alumni from a regional college in the mid-Atlantic United States. Results indicated that satisfying the needs for belongingness and distinctiveness whether through source (individual vs. group) or by domain (work vs. non-work) have a positive impact on job attitudes. However, the results for the moderating and differential effects along with post-hoc analyses provides additional insights. Overall, this study found that the satisfaction of psychological needs have important direct effects on affective and cognitive job attitudes. Results indicated that the source of need satisfaction (individual and group) and the domain in which a need is satisfied do moderate the relationship between psychological need satisfaction and specific cognitive and affective job attitudes. In many circumstances, the moderating effect was not as expected. Additionally, the context of virtuality had a significant impact on only a few relationships. Post-hoc analyses showed that the relationship among the variables in this study are more complex than hypothesized and should be evaluated more fully. </p>

Första linjens chefer balanserar kraven mellan överordnade och medarbetare. Speciellt problematiskt kan det bli i offentlig verksamhet där politik styr och negativa resultaträkningar präglar sjukvården. För att klara av höga krav och begränsade resurser är olika typer av stöd en viktig faktor för chefernas hållbarhet. Syftet med studien var att undersöka hur första linjens chefer upplever stöd, vilket stöd som saknas och vilken betydelse stöd har i yrkesrollen. Undersökningen bygger på kvalitativa semistrukturerade enskilda intervjuer med nio enhetschefer från två regioner. En tematisk analys gjordes för att identifiera väsentligt stöd, vilket stöd som anses vara otillräckligt och vilket stöd som är tillgodosett och betydelsen det har i yrkesrollen. Resultatet visade att stödet, framför allt från medarbetarna, ger den viktiga kraften att orka. Resultatet mynnade i slutsatsen att det finns ett behov av stöd för ledarskapsutveckling, ett behov av avlastning, en delaktighet i beslutsprocessen, regelbunden feedback och tydliga ramar och mandat.

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Thesis advisor: Rebekah Levine Coley / In recent decades, the average age of the United States workforce has been on the rise, a trend that is expected to continue as the Baby Boomer generation, which constitutes the largest segment in the workforce in this country, reaches older adulthood. The aging of the workforce has raised concerns from researchers, policy-makers, and organizations. As a result, there have been calls for research regarding how experiences at work vary across the life-span, although few studies have addressed this topic. To begin to address this gap in the literature, this dissertation aims to explore the association between job demands and well-being and how the processes employees use to cope with job demands vary with age. Using data from two waves of Midlife in the United States: A National Study of Health and Well-Being, with a sample of over 7,000 working adults ranging from ages 20 to 83, I attempt to integrate the Job Demands-Control-Support Model with the Life-Span Theory of Control in order to examine how multiple factors influence the relationship between job demands and well-being outcomes across the life-span. Results of random effects linear regression models show that job demands were negatively related to job satisfaction and mental health and that the relationship between job demands and job satisfaction was weakest at younger ages and remained constant after midlife. With regard to the factors that moderate the relationships with job demands, findings indicated that job control and job support buffered the relationship with job satisfaction, while job support buffered the relationship with mental health. The buffering roles of job control and job support were found to vary based on levels of primary and secondary control for workers of different ages. Findings are discussed in terms of their implications for both workplace theory and developmental theories, which help to provide a better understanding of how work experiences vary across the life-span. / Thesis (PhD) — Boston College, 2013. / Submitted to: Boston College. Lynch School of Education. / Discipline: Counseling, Developmental, and Educational Psychology.

Thesis advisor: Marcie Pitt-Catsouphes / The productive aging paradigm emphasizes the importance of continued engagement in productive roles for maintaining health and vitality in later life. The word "engagement" is frequently used within this literature to refer to physical engagement with a role--or one's involvement in the categorical sense. However, psychological engagement--or one's subjective experience of a role as positive, meaningful, invigorating, and inspiring--is less frequently discussed. While there is a well-developed body of knowledge on the antecedents and consequences of psychological engagement with paid work, little is known about the role of age or age-related factors in these relationships. This dissertation begins to fill this gap in the knowledge base by drawing upon important insights from the business management and industrial/organizational psychology literature to understand factors that may contribute to and/or detract from older adults' ability to psychologically engage in work roles and whether these relationships vary for older adults (age 50 or older, n = 543) compared to midlife (age 35 to 49, n = 653) or younger adults (under age 35, n = 664). Results of multi-level regression analyses suggest that personal resources (i.e., core self-evaluations) and job resources (i.e., task variety, autonomy, friendship, task identity, task significance, supervisor support, job security, inclusion in decision-making, opportunities for learning and development, and team culture of flexibility) were main predictors of engagement for older adults as well as midlife and younger adults. Interestingly, the strength and nature of several of the job resource-engagement relationships were dependent upon job demands and/or core self-evaluations for older adults; however, in general, this was not the case for younger or midlife adults. Age differences remained even after controlling for several factors that could account for age-based differences in predictors of engagement (e.g., tenure). These findings provide a fuller understanding of the conditions that promote or impede psychological engagement with work in later life and will help policymakers and practitioners to better recognize and advocate for work contexts that maximize well-being for older adults. / Thesis (PhD) — Boston College, 2011. / Submitted to: Boston College. Graduate School of Social Work. / Discipline: Social Work.

Academics in South Africa are being confronted with a work environment accumulated with job demands, often without corresponding increases in job resources. Job demands and job resources might affect the levels of work engagement of academics in higher education institutions. Therefore, research is needed regarding work engagement of academics and the relationship thereof with job demands and resources. The objectives of this study were to investigate whether the UWES is a reliable and valid measure of work engagement for academic staff in universities in South Africa and to assess the relationships between work engagement, job demands and job resources. A cross-sectional survey design was used. The study population (N = 471) consisted of academic staff of the following universities: North-West University, University of Port Elizabeth and University of the Orange Free State. The UWES, Job-Demands-Resources Questionnaire and a biographical questionnaire was administered. The reliability and validity of the measuring instruments were assessed with the use of Cronbach alpha coefficients, and exploratory factor analysis. Descriptive statistics (e.g. means and standard deviations) were used to analyse the data. Pearson correlations and multiple regression analyses were used to assess the relationships between job demands, job resources and work engagement. Principal component analysis resulted in a one-factor model of work engagement, consisting of Vigour/Engagement. This factor showed an acceptable alpha coefficient. Regarding the Job Demands-Resources Scale, five reliable factors were extracted, namely Organisational Support, Growth Opportunities, Communion, Overload and Job Insecurity. The correlation coefficients indicated that engagement is positively related to growth opportunities, organisational support and communion. A regression analysis with engagement as dependent variable indicated that organisational support and growth opportunities in the job were the best predictors of work engagement. Job resources predicted 46% of the variance in work engagement, but only two job resources, namely organisational support and growth opportunities showed statistically significant regression coefficients. Recommendations for future research are made. / Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2006.

In healthy organisations, employee well-being is coexistent with efficient and effective work organisations. Improving employee wellbeing is therefore of significant importance for organisational performance. This study draws on the Job Demands-Resources model which suggests that the balance between job demands and resources impacts on individual well-being. Using an on-line survey (N=162) this study investigated the direct and indirect relationships between job demands, engagement and drive on work-life conflict and well-being. In general, the findings of this study are consistent with the JD-R model; job demands predicted work-life conflict, while the strongest predictor of well-being was the job resource of work engagement. Further, once indirect relationships were considered, it was found that engagement, a construct generally associated with positive outcomes, and overtime hours lead to psychological detachment issues for employees; consequently contributing to their work-life conflict. In addition, work-life conflict was found to mediate the relationships between the job demands of external work pressures and drive and wellbeing, suggesting that being pressured to put one’s work before their other interests and having an excessive work-drive contribute to reduced employee well-being. The unique contribution of this study lies in the assertion that while engagement has positive influence on employee and organisational outcomes, it is important that organisations and individuals ensure that work does not cause a negative spillover into employees’ private life, enabling them to recover after work and be ready for the next day’s challenges. The findings are discussed in terms of their theoretical and practical implications.