<p>This study extends the existing literature on how social networks enhance the performance and sustainability of small enterprises. More specifically, the study isolates and investigates the mechanisms through which social capital helps with the growth and survival of MSMEs. The evidence presented in this study strongly suggests that an indigenous social network widely practiced in Ethiopia, the &ldquo / iqqub&rdquo / , contributes significantly to the start-up, survival and development of urban MSMEs.</p>

The study sought to investigate the performance measurement practice of retail Micro, Small and Medium Enterprises (MSMEs) in Zimbabwe and to develop a performance measurement framework for monitoring and managing the performance of retail MSMEs in developing countries. The performance measurement framework may enhance the chances of success and survival of these retail MSMEs. The framework was developed based on a review of the literature and an empirical study. Questionnaires were administered to 373 owner/managers of which only 189 responded. Interviews were held with 20 senior employees in the accounts/finance departments of MSMEs. Stratified random sampling was employed to select the 20 senior employees interviewed. Interviews were also held with eight (8) owner/managers who were purposively selected from the 189 MSMEs who participated in the study. It was established that most of the MSMEs do not measure the CSFs identified from the literature review. The study identified innovation, management of costs, and management of customers, management of competitors, market scanning, employee motivation, and management of regulators as the factors that need to be measured and monitored if MSMEs are to succeed. The performance measurement framework which emerged from the study focused more on measurement of non-financial performance rather than financial performance. Most owner/managers interviewed indicated that the proposed performance measurement framework can be used to enhance the performance of MSMEs. The study recommends that a confirmatory study such as structural equation modelling should be carried out in order to test the cause-effect relationship between the CSFs identified in this study. The study also recommends a longitudinal study where the researcher will assess the performance measurement practices of the retail MSMEs over time rather than relying on the perceptions of owner/managers and employees of the MSMEs. Keywords: Critical success factors, MSMEs, performance measurement, / Management Accounting / D. Phil. (Management Accounting)

Philosophiae Doctor - PhD / This study extends the existing literature on how social networks enhance the performance and sustainability of small enterprises. More specifically, the study isolates and investigates the mechanisms through which social capital helps with the growth and survival of MSMEs. The evidence presented in this study strongly suggests that an indigenous social network widely practiced in Ethiopia, the "iqqub", contributes significantly to the start-up, survival and development of urban MSMEs. / South Africa

Strategic Marketing is very essential to realize firm’s objectives and thereby take the advantage against the competitors. Innovation becomes the means of taking the firm to the higher level among the existing local and global competitors. Strategic Marketing (SM) is making the firm do well where as Innovation is still enhancing the firms capability of doing things better and it happens to be the need of the hour. Thus Strategic Marketing and Innovation becomes the important components that need to be adopted by any organizations. It becomes essential to analyze the importance of Strategic Marketing for realizing the firm’s innovativeness and there by achieve the higher growth. This research is an attempt to find how Strategic Marketing is affecting the organizations performance by adopting innovation. The literature review gives a clear indication to do the research with reference to our Indian MSME’s. Considering this, the following specific objectives were formulated for the research. • Building the measures of Strategic Marketing and Innovation and develop a conceptual research framework for examining the relationship between them. • Designing a measuring instrument using Strategic Marketing and Innovation measures and test the instrument. • Examine the relationship between Strategic Marketing and Innovation and also its impact on each. • Examine the effect of different dimensions of Innovation on Strategic Marketing dimensions and find which of these needs more thrust in an organization. • Make appropriate suggestions on the need for adoption of SM as a means for any Indian manufacturing organizations to achieve a higher growth rate. The constructs of Strategic Marketing and Innovation are identified for further study. A conceptual framework was formulated with the set of hypothesis which needs to be tested. A structured questionnaire based on likert scale is used for collecting the primary data. The manufacturing organizations falling under Micro, Small and Medium scale are taken for the study through the directory provided by MSME Development Institute of India, Bangalore. The data was collected by approaching the managers of the manufacturing firms who have responsibilities to exhibit different management roles. The purpose of collecting the primary data is to know the management’s view regarding Strategic marketing and Innovation related to their firm. Our work includes both pilot and main study, where in validity and reliability of the measuring instrument is tested during pilot study. In our main study, 150 manufacturing organizations were approached situated in Peenya and Rajajinagar, Bangalore urban region. We got around 91 responses yielding about 60.6 % response rate. The data was obtained from 91 organizations, consisting of 04 Micro, 38 small and 49 medium scale organizations. A detailed statistical analysis is done for the collected data. Highly loading factors for the collected data was found out using confirmatory factor analysis and followed by finding the summated score of the data for the further analysis. The main study data was analyzed using multiple regression method by considering Strategic Marketing(SM) constructs as independent variables and Innovation performance constructs as dependent variables. The different assumptions underlying multiple regression were verified and five regression models estimated. The overall model fit was assessed and hypothesis was tested. The relationship established between SM and Innovation performance clearly indicates that SM has a great impact on the innovation performance of an organization irrespective of whatever may be the type of innovation. Hence achieving of SM performance can lead to the achievement of innovation performance also within organizations. Further the significant variables were identified from the individual regression models, interpreted and the models validated. It was found that out of the four variables of SM considered, as many as three variables viz. Marketing mix, Brand positioning and Entrepreneurial management are having a significant impact in one way or other way on the overall innovation performance of the organization. The strategy of focusing on the identified significant variables of SM was suggested for improving the innovation performance within organizations.

Las MYPES son consideradas el motor de la economía, pues contribuyen al crecimiento y desarrollo del país, en donde el financiamiento formal es importante, debido a que se necesita de un capital sólido para invertir. Aunque, las entidades financieras suelen denegar los créditos por falta de información financiera de los negocios, siendo este un problema para los comerciantes. Los cuales deben poseer habilidades que les permiten tomar decisiones financieras adecuadas. Por ende, el presente trabajo de investigación se centraliza en evaluar la incidencia del financiamiento formal en el crecimiento económico de las MYPES comerciales del segundo sector del mercado Moshoqueque, contando con una metodología que ha sido de tipo aplicada y el diseño de investigación descriptivo con un corte transversal, pues se realizó en un solo periodo la recolección de información. Como población de estudio se ha tenido a la Asociación San Antonio del Segundo sector del Mercado Moshoqueque, conformada por una muestra de 121 comercios, obteniendo resultados por medio de un cuestionario. Evidenciando que el 56.20% de los negocios han sabido manejar los servicios financieros obtenidos y con ello han podido crecer, sin embargo, el 43.8% de MYPES no han obtenido un financiamiento formal, lo que ha llevado a que exista un estancamiento operativo por la falta de capital de trabajo. Ante esta situación, lo que se buscó con la investigación fue diseñar estrategias para que las MYPES Comerciales puedan conseguir un adecuado financiamiento, tomando en cuenta la cultura financiera, que conlleve que los comerciantes puedan elegir el producto financiero adecuado, permitiendo el crecimiento económico de las MYPES. / MYPES are considered the engine of the economy, as they contribute to the growth and development of the country, where formal financing is important, because solid capital is needed to invest. Although, financial institutions usually deny credit due to lack of financial information about the businesses, this being a problem for merchants. Which must possess skills that allow them to make appropriate financial decisions. Therefore, this research work focuses on evaluating the impact of formal financing on the economic growth of commercial MYPES in the second sector of the Moshoqueque market, using a methodology that has been applied and a descriptive research design with a cross-sectional, since the information collection was carried out in a single period. The San Antonio Association of the Second Sector of the Moshoqueque Market was used as the study population, made up of a sample of 121 businesses, obtaining results through a questionnaire. Demonstrating that many of the businesses have known how to manage the financial services obtained and with this have been able to grow, however, 43.8% of MYPES have not obtained formal financing, which has led to operational stagnation due to lack of capital. of work. Given this situation, what the research sought was to design strategies so that Commercial MYPES can obtain adequate financing, taking into account the financial culture, which means that merchants can choose the appropriate financial product, allowing the economic growth of the companies. MYPES.

La presente investigación se realizó con el propósito de estudiar el desarrollo de la resiliencia empresarial en los negocios de panadería; esto surge debido a la pandemia generada por la enfermedad de Coronavirus del 2019 y a la necesidad que presentaron las empresas de mantenerse funcionando a pesar de la coyuntura. Para ello se estableció como objetivo general el análisis de la resiliencia empresarial en las MIPYMES del sector panadero durante la pandemia por COVID 19 en la ciudad de Lambayeque 2021; se utilizó un enfoque cualitativo de diseño no experimental, cuyo instrumento fue la entrevista; se trabajó con una muestra intencional compuesta por los propietarios de 6 empresas que permanecieron activas durante la coyuntura y tuvieran un mínimo de 2 años dentro del mercado. Los resultados obtenidos permitieron identificar todas las estrategias que ayudaron a las panaderías a seguir funcionando, como también la falta de estructura organizacional en este tipo de negocios; concluyendo así en la presencia de la resiliencia empresarial en este sector y en la practicidad de su aplicación empírica dentro del sector panadero. / The present investigation was carried out with the purpose of studying the development of business resilience in bakery businesses. This arises due to the pandemic generated by the 2019 Coronavirus disease and the need that companies presented to keep operating despite the situation. For this, the analysis of business resilience in micro, small and medium-sized enterprises (MSMEs) in the bakery sector during the COVID 19 pandemic in the city of Lambayeque 2021 was established as a general objective. A qualitative approach of non-experimental design was used, whose instrument was the interview. We worked with an intentional sample made up of the owners of 6 companies that remained active during the situation and had been in the market for a minimum of 2 years. The results obtained allowed us to identify all the strategies that helped the bakeries to continue operating, as well as the lack of organizational structure in this type of business; this concluding in the presence of business resilience in this type of business and in the practicality of its empirical application within the bakery sector.

This research was geared towards the investigation of management strategies (factors) that affect the performance ofMSMEs in Kenya. Many developed countries record a time in history when entrepreneurial activities led to revival of economical growth after decline. This implies MSMEs is a very vital sector especially for a developing country like Kenya. MSMEs stagnate and their performance is uncertain according to writers such as Namusonge, Management inadequacies have been suggested in several studies. The objectives of this research was to, 1. To identifY the critical management factors affecting the performance of MSMEs in Kenya; ii. To establish the process through which managerial factors affect the performance of a MSMEs in Kenya ; m. To determine the integrative effect of various management factors in the MSMES in Kenya; IV. To establish the effect of demographics and management factors on performance, v. To establish effects of external environment on internal management factors A conceptual model was formulated from the literature review showing relationships of the management strategies and the environment they operate in. These relationships became the basis for the hypotheses which were later tested. In chapter 4, a mini research (pilot study) was conducted in May 2007,whose main aim was to test the reliability and validity of the research instruments. The 36 questionnaires returned were analysed through descriptive method. Results obtained indicated the instruments were reliable and the results valid. A few corrections suggested were made. The major correction was addition of question 35 to collect financial information. The data collection was done between mid August and mid October 2007.In chapter 5, the researcher analysesd the results of the survey after receiving 180 questionnaires. Time was a constraint. In chapter 6, the hypotheses and conceptual model were analysed and the results obtained suggested that, most strategies did not affect the profitability separately but severally. The integrated effect of the management strategies and the associated factors had a higher impact on performance of the MSMES than any individual strategies. In chapter 7, the conclusions, summaries and Recommendations are given. / Business Management / D. Com. (Business Management and Policy)

This research was geared towards the investigation of management strategies (factors) that affect the performance ofMSMEs in Kenya. Many developed countries record a time in history when entrepreneurial activities led to revival of economical growth after decline. This implies MSMEs is a very vital sector especially for a developing country like Kenya. MSMEs stagnate and their performance is uncertain according to writers such as Namusonge, Management inadequacies have been suggested in several studies. The objectives of this research was to, 1. To identifY the critical management factors affecting the performance of MSMEs in Kenya; ii. To establish the process through which managerial factors affect the performance of a MSMEs in Kenya ; m. To determine the integrative effect of various management factors in the MSMES in Kenya; IV. To establish the effect of demographics and management factors on performance, v. To establish effects of external environment on internal management factors A conceptual model was formulated from the literature review showing relationships of the management strategies and the environment they operate in. These relationships became the basis for the hypotheses which were later tested. In chapter 4, a mini research (pilot study) was conducted in May 2007,whose main aim was to test the reliability and validity of the research instruments. The 36 questionnaires returned were analysed through descriptive method. Results obtained indicated the instruments were reliable and the results valid. A few corrections suggested were made. The major correction was addition of question 35 to collect financial information. The data collection was done between mid August and mid October 2007.In chapter 5, the researcher analysesd the results of the survey after receiving 180 questionnaires. Time was a constraint. In chapter 6, the hypotheses and conceptual model were analysed and the results obtained suggested that, most strategies did not affect the profitability separately but severally. The integrated effect of the management strategies and the associated factors had a higher impact on performance of the MSMES than any individual strategies. In chapter 7, the conclusions, summaries and Recommendations are given. / Business Management / D. Com. (Business Management and Policy)

This paper analyses the factors associated with the competitive success of MSMEs in Peru. A qualitative research was carried out with a sample of 94 companies with more than 5 employees. Factors for competitive success are studied from the perspective of the resource-based theory. Results show that MSMEs that develop a more complete management control system and have more efficient human resources practices have a better chance to succeed in a competitive market. These results are especially useful for MSMEs managers and governmental directors in order to promote and design strategies and policies that promote the growth and competitiveness of MSMEs. / En este artículo, se analizan los factores asociados al éxito competitivo de las mipymes peruanas, con una muestra de 94 empresas, con más de cinco trabajadores. Los factores de éxito competitivo se estudian desde la perspectiva de la teoría de los recursos y capacidades de las empresas. Los resultados muestran que, conforme las mipymes tengan implantados sistemas de control de gestión más desarrollados y que apliquen prácticas de gestión de sus recursos humanos más eficientes, mayor será la probabilidad de tener éxito en el mercado. Los resultados son especialmente útiles para los gerentes de las mipymes y los organismos de fomento de dichas instituciones para que puedan diseñar y promover estrategias y políticas que favorezcan el crecimiento y competitividad de la mipyme. / Este artigo analisa os fatores associados ao sucesso competitivo das MPMEs peruanas Uma pesquisa qualitativa foi realizada com uma amostra de 94 empresas com mais de cinco funcionários. Os fatores de sucesso competitivos são estudados a partir da perspectiva da teoria de recursos e capacidades da empresa. Os resultados mostram que as MPMEs que desenvolvem um sistema de controle de gestão completo e têm práticas de recursos humanos mais eficientes têm mais chances de ter sucesso em um mercado competitivo. Os resultados são especialmente úteis para os gestores das MPMEs e das agências de promoção de tais instituições, para que possam conceber e promover estratégias e políticas que promovam o crescimento e a competitividade das MPMEs.

<p>Одрживи индустријски развој директно је повезан са стварањем повољних услова за спровођење иновативних активности. Главни изазов на пољу управљања иновацијама је избор и рангирање индикатора који омогућавају стварање иновација, како на нивоу државе / регије (макро нивоу), тако и на нивоу предузећа (микро нивоу).Oво истраживање је спроведено за оба нивоа одвојено. Рангирање индикатора на макро нивоу извршено је за појединачне државе чланице ЕУ и за ЕУ као јединствену регију За ту сврху примењена је метода статистичког учења. На микро нивоу, урађена је студија случаја за рангирање индикатора иновацијског потенцијала за сектор ММСП у Србији, коришћeњем методe структурираног упитника и методe вишекритеријумске анализе. Резултати истраживања пружају прилику да се укаже на значај појединих индикатора у процесу стварања иновације, како на макро тако и на микро нивоу.</p> / <p>Održivi industrijski razvoj direktno je povezan sa stvaranjem povoljnih uslova za sprovođenje inovativnih aktivnosti. Glavni izazov na polju upravljanja inovacijama je izbor i rangiranje indikatora koji omogućavaju stvaranje inovacija, kako na nivou države / regije (makro nivou), tako i na nivou preduzeća (mikro nivou).Ovo istraživanje je sprovedeno za oba nivoa odvojeno. Rangiranje indikatora na makro nivou izvršeno je za pojedinačne države članice EU i za EU kao jedinstvenu regiju Za tu svrhu primenjena je metoda statističkog učenja. Na mikro nivou, urađena je studija slučaja za rangiranje indikatora inovacijskog potencijala za sektor MMSP u Srbiji, korišćenjem metode strukturiranog upitnika i metode višekriterijumske analize. Rezultati istraživanja pružaju priliku da se ukaže na značaj pojedinih indikatora u procesu stvaranja inovacije, kako na makro tako i na mikro nivou.</p> / <p>Sustainable industrial development is directly related to the creation of favorable conditions for the implementation of innovative activities. The main challenge in the field of innovation management is the selection and ranking of indicators that enable the creation of innovation, both at the state/region level (macro level) and at the enterprise level (micro level). This research was conducted for both levels separately. The ranking of indicators at the macro level was done for individual member states of EU, and for the EU as a unique region. For this purpose, the method of statistical learning was applied. At the micro level, a case study for ranking the indicators of innovation potential was done for the MSME sector in Serbia, using the method of a structured questionnaire and the method of multi-criteria analysis. The results of the research provide an opportunity to see the importance of individual indicators in the process of creation of innovation, both at the macro and micro levels.</p>