Social workers who are employed by non-governmental organizations have unique experiences. Through training and education, social workers are taught skills on how to remain professional during service delivery, but subjective experiences and the influence remain part of human nature. The purpose of the research was to investigate the experiences of social workers in nongovernmental organizations during investigations of child sexual abuse as well as the influence of these experiences on service delivery. The research followed a qualitative approach. Fifteen registered social workers from NG Welfare in the North West Province participated in this investigation where semi-structured interviews were conducted and notes were taken. The interviews focused on the following themes: -Theme 1: Personal experiences of social workers during child sexual abuse investigations. -Theme 2: The experience of social workers with other professionals during investigations of child sexual abuse. -Theme 3: Limitations social workers experience during child sexual abuse investigations. -Theme 4: Social workers’ experience of objectivity during child sexual abuse investigations. -Theme 5: Social workers’ knowledge and practice experience in child sexual abuse investigations. -Theme 6: Suggestions by social workers to improve the quality of investigations of child sexual abuse cases. The results of the data were divided into subthemes for detailed clarifications and discussions of the respondent’s experiences in order to make useful recommendations. According to the results all the respondents stated that their experiences with regard to child sexual abuse cases do influence their behaviour, decision making and service delivery. Half of the respondents experience good cooperation from other professionals. Limited resources are the biggest limitation for social workers and all the respondents are of the opinion that social workers are unbiased and objective when confronted with child sexual abuse investigations. The majority of the respondents do not think social workers have enough knowledge and practice experience for conducting these investigations and made the following suggestions to improve the process. These suggestions include the following: - Establishing an assessment unit - Employing a forensic social worker - Having a place of safety and or a rehabilitation centre available for children involved in child sexual abuse / Thesis (M.A. (MW))--North-West University, Potchefstroom Campus, 2011.

Social workers who are employed by non-governmental organizations have unique experiences. Through training and education, social workers are taught skills on how to remain professional during service delivery, but subjective experiences and the influence remain part of human nature. The purpose of the research was to investigate the experiences of social workers in nongovernmental organizations during investigations of child sexual abuse as well as the influence of these experiences on service delivery. The research followed a qualitative approach. Fifteen registered social workers from NG Welfare in the North West Province participated in this investigation where semi-structured interviews were conducted and notes were taken. The interviews focused on the following themes: -Theme 1: Personal experiences of social workers during child sexual abuse investigations. -Theme 2: The experience of social workers with other professionals during investigations of child sexual abuse. -Theme 3: Limitations social workers experience during child sexual abuse investigations. -Theme 4: Social workers’ experience of objectivity during child sexual abuse investigations. -Theme 5: Social workers’ knowledge and practice experience in child sexual abuse investigations. -Theme 6: Suggestions by social workers to improve the quality of investigations of child sexual abuse cases. The results of the data were divided into subthemes for detailed clarifications and discussions of the respondent’s experiences in order to make useful recommendations. According to the results all the respondents stated that their experiences with regard to child sexual abuse cases do influence their behaviour, decision making and service delivery. Half of the respondents experience good cooperation from other professionals. Limited resources are the biggest limitation for social workers and all the respondents are of the opinion that social workers are unbiased and objective when confronted with child sexual abuse investigations. The majority of the respondents do not think social workers have enough knowledge and practice experience for conducting these investigations and made the following suggestions to improve the process. These suggestions include the following: - Establishing an assessment unit - Employing a forensic social worker - Having a place of safety and or a rehabilitation centre available for children involved in child sexual abuse / Thesis (M.A. (MW))--North-West University, Potchefstroom Campus, 2011.

No description available.

Purpose - The purpose of this study is to investigate how the BSC is used to measure performance by the provider and the users in a municipality. Furthermore, the purpose is also to examine the different views of providers and users of BSC in different departments. Design/methodology/approach – The research on the use of the BSC is based on a single case study in Kristianstad municipality. The case study was performed on three different administrations, culture and recreation, children and education, and care which are representing users of the BSC. The case study was also performed in the city management which presented the provider of the scorecard. Afterwards, the results of the case study have been analyzed from an institutional perspective. Findings - In this case study, it is concluded that the BSC is a useful tool for performance measurement in the municipality of Kristianstad. The providers and users of the scorecard are viewed differently as a performance tool. Research limitations – Due to a small sample size, it is difficult to generalize the results of this single case study. Future research could expand this study by a quantitative study based on a survey including all Swedish municipalities. Another proposal can be comparative case studies of different municipalities. Practical implications – This thesis shows how the BSC is used for performance measurement and how it is viewed from the providers and users. Using the results of this study, managers can use the scorecard in a more efficient way. Originality/value – This single case study examines the use of BSC in Krisitanstad municipality as there have been relatively few studies in this area. With the collection of the empirical evidence we have contributed with literature in this area.

Cloud computing is becoming a viable option for Chief Information Officers (CIO’s) and business stakeholders to consider in today’s information technology (IT) environment, characterized by shrinking budgets and dynamic changes in the technology landscape. The objective of this study is to help Federal Government decision makers appropriately decide on the suitability of applications for migration to cloud computing. I draw from four theoretical perspectives: transaction cost theory, resource-based theory, agency theory and dynamic capabilities theory and use a conjoint analysis approach to understand stakeholder attitudes, opinions and behaviors in their decision to migrate applications to cloud computing. Based on a survey of 81 government cloud computing stakeholders, this research examined the relative importance of thirteen factors that organizations consider when migrating applications to cloud computing. Our results suggest that trust in the cloud computing vendor is the most significant factor, followed by the relative cost advantage, sensing capabilities and application complexity. A total of twelve follow-up interviews were conducted to provide explanation of our results. The contributions of the dissertation are twofold: 1) it provides novel insights into the relative importance of factors that influence government organizations’ decision to migrate applications to cloud computing, and 2) it assists senior government decision makers to appropriately weigh and prioritize the factors that are critical in application migration to cloud computing.

Thesis (MEd (Human Resource Studies))--University of South Australia,1997

De nos jours les organisations publiques ont compris que les systèmes d'information sont devenus un atout stratégique. Dans ce cadre les organisations publiques gouvernementales ont recours massivement aux SI pour améliorer leur fonctionnement interne et les services qu'elles offrent aux usagers? Cependant le montant des investissements en SI s'avère élevé. Ces investissements comprennent certes le coût des technologies de l'information mais aussi des coûts immatériels liés à l'impact organisationnel des TI et le changement de nombreuses procédures en matière de management de l'information. / Owadays public organizations have realized that information systems have become a strategic asset. Within this framework governmental public organizations rely heavily on SI improve their internal operations and the services they provide to users? However the amount of investment in IS is high. These investments do include the cost of information technology but also the intangible costs associated with the organizational impact of IT and change many procedures for information management.

<p>Does increased participation of non-governmental organizations (NGOs) improve the democratic quality at intergovernmental organizations (IGOs)? Multilateral institutions and global governance mechanisms have emerged during the past few decades to tackle global challenges, such as climate change. However, policy making institutions such as IGOs are often viewed as lacking democratic legitimacy. The decision- making process remains tied to nation-states represented often by non-elected delegates, yet the decisions affect people who do not have a say in the process. One remedy proposed by global governance scholars to close such democratic deficit is to include a variety of stakeholders such as non-governmental actors. I challenge the conventional wisdom that assumes the democratic potential of these actors, and unpack the “blackbox” of NGOs to assess their internal politics.</p><p></p><div><p>To assess their role in global governance, we need to understand the substantive participation and patterns of interaction among the NGOs at the governance institutions. I construct a multilevel theoretical framework from a social network perspective to understand their participation and interaction. The theoretical framework is based on transnational social movement theory and social network theory.</p><p></p><div><p>I draw on the example of women’s groups working at the United Nations Framework Convention on Climate Change (UNFCCC) annual conferences. Employing both quantitative statistical analysis and network analysis, I demonstrate an evident increase in women’s groups that participate substantively at the UNFCCC. How- ever, the growth is accompanied by inequality in participation. Not all groups that attend the UNFCCC participate in collective advocacy or network actively. The variation is associated with the capacity and social embeddedness of a given organization. Furthermore, the community working on women’s issues has become fragmented over- time. The fragmentation is a result of NGOs’ different strategies and understandings of their role in global climate governance. The institutional context of UNFCCC has also contributed to the fragmentation. Overall, these civil society actors contribute to the democratization of the UNFCCC process by adding new voices, establishing new issue linkages, and raising awareness for women’s rights and gender equality. At the same time, however, the internal inequality and the power imbalance could further exacerbate the democratic deficit in the global climate governance process.</p><p></p><div><p>I have independently collected data on over 800 actors at the UN climate conferences. I have also conducted semi-structured, in-depth interviews with civil society representatives at the UN climate change summits in 2017 and 2018. The findings contribute to the understanding of democratic legitimacy in global governance of large-scale, transnational challenges by analyzing both macro-level network relation- ships among actors and the micro-level mechanisms among network members.</p></div></div></div>

The focus of this report is directed to the consideration of the problems related to the difference between commitment of International Olympic Committee to better environmental approach and actual environmental performance of Olympic Games which suppose to follow this commitment since the Games of the year 2002. Mostly qualitative research methodology was utilized in this study. It was based on the interviews with representatives of Greenpeace and World Wildlife Fund, the organizations which are involved in environmental assessment of Olympic Games; exploration of the environmental requirements from International Olympic Committee for carrying out Olympic Games and changes in these requirements through years; evaluation of environmental performance of the past Olympic Games which needed to follow environmental commitment. The research showed that despite continuously improvement in the requirements through years the Host Cities are still managing to fail the preparation of environmental side of the Games. The unsolved problem of still vague requirements was revealed; lack of communication between Non-Government Organizations, which actually give environmental assessment of Olympic Games, and International Olympic Committee was discovered and some political issues were discussed. After the carried work it is recommended to enforce the cooperation between Non-Government Organizations and International Olympic Committee and create common system for evaluation of environmental performance, state more clear requirements for the ecological organization of Olympic Games and change focus from environment to sustainability.

Submitted by Mariana Dornelles Vargas (marianadv) on 2015-03-18T17:50:25Z No. of bitstreams: 1 accountability_organizacoes.pdf: 679112 bytes, checksum: b67f41290f2ccc2dbdbdfc9789f8634e (MD5) / Made available in DSpace on 2015-03-18T17:50:25Z (GMT). No. of bitstreams: 1 accountability_organizacoes.pdf: 679112 bytes, checksum: b67f41290f2ccc2dbdbdfc9789f8634e (MD5) Previous issue date: 2011-07-08 / Nenhuma / A presente pesquisa investigou de que maneira Entidades Não Governamentais no Rio Grande do Sul estão procedendo para prestar contas aos órgãos financiadores e a sociedade em geral, principalmente em relação aos recursos que lhes são confiados para desenvolver seus projetos. Em termos teóricos o estudo alinha-se ao tema Accountability o qual se reveste de fundamentos como transparência, prestação de contas, participação e responsabilização em relação aos atos praticados pelos diferentes agentes, sejam eles públicos, privados ou da sociedade civil. A prática de accountability se dá pela prestação de contas que os agentes econômicos e sociais realizam, em relação às suas ações desenvolvidas. No caso das ONGs, esta prestação de contas se dá a patrocinadores, colaboradores e a sociedade em geral, devendo a referida prestação estar baseada nos fundamentos conceituais aludidos. Para a obtenção dos dados sobre a utilização dessas práticas pelas ONGs, foi utilizada a técnica de levantamento de dados por meio de entrevistas semi-estruturadas, aplicadas a gestores de uma amostra 18 ONGs sediadas na região metropolitana de Porto Alegre - RS. O critério para escolha da amostra foi basicamente por acessibilidade aos sujeitos a serem pesquisados. Pelo instrumento de coleta, pesquisaram-se aspectos referentes às características gerais das ONGs; ferramentas de gestão para acompanhamento econômico o controle financeiro e estrutura de gestão utilizada; a sustentabilidade por meio dos mecanismos de obtenção dos recursos; a adoção do conceito de accountability na prática de governança com o objetivo de demonstrar a prestação de contas aos diversos públicos. Os dados coletados foram submetidos à análise descritiva, na qual se calcularam os percentuais de graus de utilização, baseados nas respostas obtidas, as quais foram categorizadas em escala Likert. Realizou-se complementarmente, a análise qualitativa da transcrição das respostas às questões abertas. A análise possibilitou identificar que as ONGs estudadas atuam em áreas que deveriam ser atendidos pelo Estado. Embora as organizações apresentem uma estrutura gerencial bastante reduzida, revelam adotar práticas de gestão de acordo com os princípios da accountability, prestando contas ao patrocinador e divulgando suas ações a sociedade em geral. A prática de gestão econômica e financeira, na maioria das ONGs pesquisadas, é realizada com o acompanhamento orçamentário, sendo que o processo decisório é explicitado aos colaboradores. Mesmo assim, percebem-se limitações tanto em termos de processo de gestão como no controle contábil e financeiro em algumas ONGs pesquisadas. O aspecto mais evidenciado nas entrevistas é a constante preocupação pela continuidade da organização no que tange a sua sustentabilidade. / The present research investigated how Non-Governmental Entities in Rio Grande do Sul are proceeding to render accounts to the funding agencies as well as to society in general; especially in relation to the resources they are trusted with in order to de-velop their projects. In theoretical terms, the study relates to the Accountability theme which vests itself with fundamentals such as transparency, rendering of accounts, participation and accountability in relation to acts performed by different agents, whether public, private or those of civil society. The practice of accountability takes place with the rendering of accounts conducted by economic and social agents in relation to the actions they have developed. In the case of NGOs, the rendering of accounts is offered to sponsors, collaborators as well as to general society, and the referred action should be based on the alluded conceptual fundamentals. In order to obtain the data on the usage of these practices by NGOs, the chosen technique was that of data collection through semi-structured interviews, which were applied to managers on a sample of 18 NGOs based in the metropolitan region of Porto Alegre - RS. The criterion for choosing the sample was basically the accessibility to the indi-viduals to be researched. Through the data gathering instrument, aspects related to the general characteristics of NGOs were investigated: management tools for moni-toring economic and financial control, and the management structure they used; sus-tainability through resource obtainment mechanisms; the adoption of the accountabil-ity concept on governance practice as means to demonstrate the rendering of ac-counts to various publics. The data collected were subjected to a descriptive analy-sis, in which the percentage of usage degrees was calculated, based on the re-sponses obtained, which were categorized on the Likert scale. In addition, a qualita-tive analysis of the transcript of the answers to the open questions was held. The analysis made it possible to identify that the NGOs which have been studied work in areas that should be served by the state. Although the organizations have a manage-rial structure rather reduced, they show the adoption of management practices in ac-cordance with the principles of accountability, rendering accounts to the sponsor and disclosing their actions to society in general. The practice of economic and financial management, in the majority of the surveyed NGOs, is accomplished by monitoring their budgetary performance, being the decision making process explained to col-laborators. Still, limitations in terms of management process as well as in accoun-tancy and financial control can be perceived in some of the surveyed NGOs. The most evident aspect of the interviews is the constant concern for the continuity of the organization regarding its sustainability.