Thesis (MPA (Public Management and Planning))--University of Stellenbosch, 2010. / ENGLISH ABSTRACT: Co-operatives as a form of business have a long history in South Africa. The successes of agricultural co-operatives are well known. Housing co-operatives, however, are a relatively unfamiliar concept as a form of business to provide tenure, and for those who are involved in it, a frustrating and long process to obtain housing. This study examined the issue of housing co-operatives as part of addressing the housing crisis in South Africa taking into consideration that this specific model (housing development co-operatives) does not fall under the Social Housing sector anymore. It involves a comprehensive literature study of the history of co-operatives internationally and in South Africa as well as analysing different models implemented internationally and in South Africa; a review of legislation; policies affecting housing co-operatives; analysis of data and information and surveys of housing co-operatives. The specific aims of the research were: • To determine the different models of successful housing development cooperatives internationally; • To determine the viability and sustainability of housing development co-operatives in Third World Countries; • To determine the current status of the registered housing co-operatives in South Africa; • To determine the different models implemented in South Africa; • To evaluate the housing development co-operative sector in South Africa; • To determine the viability and sustainability of a registered housing development co-operative in Cape Town, (Ilinge Labahlali Housing Co-operative, Nyanga, Cape Town, South Africa); and • To determine the challenges faced by the co-operative and how they foresee these challenges being overcome. The study followed a survey design, including both qualitative and quantitative aspects. The qualitative approach related to the views and opinions of co-operative members with regards to the socio-economic impact that the co-operative have had and the quantitative approach relates to statistical and measurable data obtained from the Department of Trade and Industry in terms of a number of variables such as: type of co-operatives, categories indicated and Province representation. For the purpose of this study, only housing co-operatives were contacted and research was conducted on the state of housing co-operatives and if each housing co-operative meet the selection criteria of the Housing Development Co-operative Model. In critically assessing housing co-operatives in South Africa, it was determined that the unacceptable level of support from all three tiers of Government, was the prime problem experienced by housing co-operatives. Several reasons can explain this, the most prominent as follow: 1. The Department of Trade and Industry’s lack of proper record keeping and administration; 2. Housing development co-operatives do not benefit from the Social Housing sector in South Africa; 3. Department of Housing’s lack of knowledge with regards to the housing cooperative sector; 4. No synergy between different Government departments with regards to housing cooperatives; 5. Municipalities do not have the know-how regarding co-operatives and/or display an unwillingness to assist housing co-operatives; 6. Housing co-operatives established by outside agencies/Government departments receive no follow-up and support; 7. No proper Government housing co-operative department focusing on housing delivery with the necessary knowledge and support mechanisms in place. It is clear that in the late nineties, the co-operative principle was promoted by the Department of Housing, Social Housing Foundation and community workers alike as the new brain child of international agencies (Rooftops Canada, Norwegian Government, Swedish Government) to secure housing for communities building on the concept of “ubuntu”. Afterwards the emphasis were shifted to Social Housing Institutions and rental tenure and the few housing co-operatives registered, were left in the cold with no support structures available to them. With no support from international agencies, national-, provincial- and local Government the future of these housing co-operatives are bleak. Co-operative members are community driven, but without the necessary capacity-building and institutional support, community members become despondent and the co-operative principles of “working together to achieve more” are seen as just another scheme which failed in the delivery of housing. This study found that the grass root housing co-operative with the support of all levels of Government can be successful providing that community structures such as saving groups and hostel committees are in place. / AFRIKAANSE OPSOMMING: Koöperasies as bedryfsvorm het ’n lang geskiedenis in Suid-Afrika. Die welslae van landboukoöperasies is wel bekend. Behuisingskoöperasies is egter ’n relatief onbekende konsep as bedryfsvorm om eiendomsreg te verskaf en vir diegene wat daarby betrokke is, is dit ’n frustrerende en uitgerekte proses waarvolgens behuising bekom kan word. Dié studie het die behuisingskoöperasie-aangeleentheid as deel van die aanspreek van die behuisingskrisis in Suid-Afrika onder die loep geplaas met inagneming daarvan dat hierdie spesifieke model (ontwikkelingsbehuising-koöperasies) nie meer onder die Maatskaplike Behuisingsektor ressorteer nie. Dit het ’n omvattende literatuurstudie van die geskiedenis van koöperasies internasionaal en in Suid-Afrika behels, asook ’n analise van verskillende modelle wat internasionaal en in Suid-Afrika toegepas word; ’n oorsig van relevante wetgewing; beleidsrigtings wat behuisingskoöperasies raak; analise van data en inligting, en opnames van behuisingskoöperasies. Die spesifieke doelwitte van die navorsing was: • Om die verskillende modelle van geslaagde ontwikkelingsbehuising-koöperasies internasionaal te bepaal; • Om die lewensvatbaarheid en volhoubaarheid van ontwikkelingsbehuisingkoöperasies in lande van die Derde Wêreld te bepaal; • Om die huidige status van die geregistreerde behuisingskoöperasies in Suid-Afrika te bepaal; • Om die verskillende modelle wat in Suid-Afrika toegepas word, te bepaal; • Om die behuisingsontwikkeling-koöperasiesektor in Suid-Afrika te evalueer; • Om die lewensvatbaarheid en volhoubaarheid van ’n geregistreerde behuisingsontwikkeling-koöperasie in Kaapstad (llinge Labahlali Behuisingskoöperasie, Nyanga, Kaapstad, Suid-Afrika) te bepaal, en • Om die uitdaging wat deur die koöperasies in die gesig gestaar word, te bepaal en hoe daar gemeen word dié uitdaging te bowe gekom gaan word. Dié studie is aan die hand van ’n vooropgestelde opnamepatroon uitgevoer wat kwalitatiewe en kwantitatiewe aspekte ingesluit het. Die kwalitatiewe benadering was gerig op die sieninge en menings van koöperasielede met betrekking tot die sosioekonomiese impak van die koöperasie, en die kwantitatiewe benadering het te make gehad met die statistiese en meetbare data rakende ’n aantal veranderlikes, soos soorte koöperasies, aangeduide kategorieë en provinsiale verteenwoordiging, wat van die Departement van Handel en Nywerheid bekom is. Vir die doel van hierdie studie is daar net met behuisingskoöperasies geskakel en navorsing is gedoen op die stand van behuisingskoöperasies en of iedere so ’n koöperasie aan die keuringskriteria van die model van die ontwikkelingsbehuising-koöperasie voldoen. Na kritiese beskouing van behuisingskoöperasies in Suid-Afrika, is daar vasgestel dat die onaanvaarbare mate van ondersteuning wat van die drie vlakke van regering ontvang word, die vernaamste probleem is waarmee behuisingskoöperasies te kampe het. Onder die talle redes wat as verduideliking kan dien, is die volgende die mees prominente: 1. Die Departement van Handel en Nywerheid se gebrek aan deeglike rekordhouding en administrasie; 2. Ontwikkelingsbehuising-koöperasies vind nie baat by die Maatskaplike Behuisingsektor in Suid-Afrika nie; 3. Die Departement van Behuising se gebrek aan kennis met betrekking tot die behuisingskoöperasiesektor; 4. Gebrek aan sinergie tussen verskillende regeringsdepartemente met betrekking tot behuisingskoöprasies; 5. Munisipaliteite beskik nie oor die kundigheid ten opsigte van koöperasies nie en/of toon onwilligheid om behuisingskoöperasies by te staan; 6. Behuisingskoöperasies, wat deur buite-ondernemings/regeringsdepartemente gestig word, ontvang geen onderskraging nie en daar is ook ’n gebrek aan enige voortgesette belangstelling in hulle doen en late. 7. Daar is geen geskikte behuisingskoöperasie aan regeringskant wat fokus op die voorsiening van behuising en wat oor die nodige kennis en ondersteuningsmeganismes beskik nie. Dit is duidelik dat die beginsel van koöperasies in die laat jare negentig deur die Departement van Behuising, die Maatskaplike Behuisingstigting, gemeenskapswerkers, en dies meer, as die nuwe breinkind van internasionale agentskappe soos Rooftops Canada, die Noorweegse regering, die Sweedse regering bevorder is om behuising vir gemeenskappe te verseker wat op die konsep “ubuntu” gebou het. Daarna is die klem na Maatskaplikebehuisingsondernemings en huurbesit verskuif en die enkele geregistreerde behuisingskoöperasies is sonder enige ondersteuningstruktuur aan hulle eie lot oorgelaat. Met geen ondersteuning van die kant van internasionale organisasies, nasionale, provinsiale of plaaslike regering nie, is die toekoms van dié behuisingskoöperasies maar bra droewig. Koöperasielede is gemeenskapsgedrewe, maar sonder die nodige kapasiteitsbou en institusionele onderskraging, het lede van die gemeenskap wanhopig geraak en word die beginsel van “saamwerk om meer te bereik” bloot beskou as net nog ’n plan wat ten opsigte van behuisingvoorsiening gefaal het. Dié studie het bevind dat die voetsoolvlak-behuisingskoöperasie – met die onderskraging van alle vlakke van regering – wel geslaagd kan wees, mits gemeenskapstrukture soos spaargroepe en hostelkomitees in plek is.

Masters in Public Administration - MPA / The Beginning of the paradigm shift in policing in the South African Police was first seen in 1993 when the concept of Community Policing was first introduced. The South African Police Service that was formed through the Police Act 68 of 1995 subsequently adopted Community Policing as a Corporate Strategy of the organisation. There is a question as to whether some of the efforts reflect the necessary elements of community policing or are merely reactions to a contemporary political thrust for police reform. This study seeks to critically analyse the challenges and contradictions in Community Policing in terms of strategy and organisation. Nyanga SAPS will be use as the case study. Nyanga is one of the Police Stations in the so-called Black Township that has been engulfed by Community-Police conflicts since the democratic dispensation came into existence in South Africa. The highest point of this animosity saw certain people within the community between 1998 and 1999 reporting criminal activities to Taxi Operators rather than to the police. This study will be approached through gap analysis. The author will first describe the desired state of affairs in terms where the SAPS should be, in relation to reform policies put in place by the government. This will be followed by the analysis of the present situation in Nyanga, which will highlight the shortcomings. Then the study will put forward recommendations which should address the identified shortcomings. Based on that, the strategy that should inform policing in the new millennium will be developed. The author will recommend an African approach to policing as it has become apparent that the policing approaches are different for different countries and different communities. The author will propose full participation of the public in policing, in terms of determining policing priorities in their areas.

Bibliography: pages 344-361. / In this thesis I outline the history of Nyanga up to 1970. Diverse aspects are covered, including location politics, women's protests, rent arrears and boycotts, and gangsterism. There is a special focus on housing issues, for they were related to most facets of location life and demonstrated the contradictions within apartheid policy. Four themes are followed throughout the thesis. First, the extent to which the state achieved control of the African urban population is assessed, particularly in terms of its housing and influx control policies. I argue that the formulation and implementation of policies were influenced minimally by pressures "from below", and that central and local authorities achieved extensive control over the lives of urban Africans. Nevertheless, government officials did not succeed in curbing African urbanisation or controlling the residential movement of urban Africans, as witnessed by the high number of "illegal" Africans and consistently high tenancy turnover. A second topic that threads its way through the thesis is the role of African constables and clerks in Nyanga. I show that residents working with the location administration were attracted particularly to the material benefits of collaboration. Utilising their linguistic skills and knowledge of location inhabitants, they extracted money and sexual favours from Nyanga residents and were given first priority in the allocation of Old Location houses. They did not, however, form an identifiable social group as they came from diverse occupational and educational backgrounds and did not associate closely with one another. A third theme is the differential impact of apartheid laws on African women. I outline the laws that applied to urban African women and describe the actual process by which they were expelled from the Cape Peninsula. Arising from this, the changing nature and scope of women's demonstrations in Nyanga is described. My research shows that the protests of the early 1950s, which were small, infrequent, and centred on local issues, broadened in the late 1950s to include the application of pass laws to African women. The reasons for the change are shown to be both political and material in nature, with their origin in the forced removals from Peninsula shack settlements. Fourthly, I have concentrated on spatial dynamics at various points. There were significant differences in physical space between Mau-Mau and the Old Location, which contributed to the social distance between the two neighbourhoods. During the massive "black spot" clearance campaign of the 1950s, the authorities succeeded in gaining spatial control over Africans by forcing them into segregated, fenced locations where entry and exit was monitored. To counteract this, residents asserted their control over the transit camp by constructing shacks in such a way as to impede raiding pass officials and make administrative surveillance of their lives difficult. The contradictory effects of placing contract workers in accommodation next to families are also examined: on the one hand, there was considerable socialising and cooperation between the two groups; on the other, much friction developed over the relationships between women in the married quarters and men in the hostels.

Magister Scientiae (Occupational Therapy) - MSc(OT) / Street gangs have become a permanent feature of the social landscape in the Western Cape, South Africa. Various strategies have been developed to address the issue of gangsterism. The study focused on one strategy, disengagement. Disengagement is regarded as the process in which active gang members withdraw from their affiliated gangs and re-integrate into society. Much of the research that has been conducted in the area of disengagement has been done internationally, and there is very little research that explores how youth leave gangs within the South African context. Therefore, the current study explored young men’s perceptions and experiences of disengaging from gangs and how occupations facilitate and sustain the disengagement process. In the present study, occupation is defined as activities and tasks of everyday living that give meaning or value to one’s life. Occupation is associated with health and well-being, but occupations can also be unhealthy and dangerous. A qualitative approach, using an explorative research design, was adopted in order to explore the topic within a South African context, namely the townships of Nyanga and Langa, which are located on the Cape Flats. Through the use of purposive and convenience sampling, ten members of two groups, namely, the Peace Team and Project Playground, were invited to participate in the study. The Peace Team was established in 2013 by former gang members in response to the conflict amongst the youth of Nyanga and to encourage gang members to leave gangs. Project Playground is a Non-Governmental Organisation that services the areas of Langa and Gugulethu through a variety of community development projects and after school programmes. An initial focus group was conducted with some of the participants. Thereafter, semi structured interviews were conducted with each of the ten participants (until data saturation was reached). After the individual interviews were completed, a second focus group was conducted with some of the participants to discuss and explore issues that were uncovered during the individual interviews. All focus groups and interviews were voice recorded and transcribed verbatim, and transcriptions were then compared to the recordings to assure accurate reflections thereof. Thematic analysis was used to identify codes, categories and themes. Once transcription was completed coding was commenced. Through the use of codes, the researcher was able to reorganize data in a way that facilitated the interpretation and enabled the researcher to organize data into categories that were analytically useful to the study. Categories were then grouped in sub-themes and finally themes, based on similarities and patterns. Rigor and trustworthiness was ensured through various means including triangulation of data sources (multiple participants), data gathering methods (focus groups and individual interviews), member checking, keeping an audit trail and reflexivity. Ethical clearance was obtained from the Senate Research Committee of the University of the Western Cape, registration number 15/7/86. From the data five themes emerged to form the findings. These themes were: (1) The reason why, (2) The price of gang life… the fine print, (3) Time to get out… I didn’t sign up for this, (4) Getting out and staying out, and (5) The price of my freedom. The study contributed to current knowledge in occupational therapy and occupational science regarding how engagement in meaningful occupations promotes health and well-being. In understanding these occupations and what meaning they hold, it assists occupational therapists in planning, implementing and evaluating appropriate interventions to help gang members to disengage from gangs and engage in meaningful and healthy occupations that support their reintegration into the community in pro-social ways.

Master of Public Health - MPH / This mini-thesis, assessed the use of ORT as a treatment for childhood diarrhoea in primary health care facilities in the Cape Metropole from the caregivers' perspective. Awareness and knowledge of oral rehydration therapy (ORT) and the preparation abilities of sugar salt solution (SSS) by caregivers of children younger than 5 years attending the health facilities were assessed. The availability of resources and utensils for the use of ORS packets and SSS and the accessibility to health facilities by caregivers were also determined. Using a cross sectional descriptive study design, a baseline situation review was carried out. Primary health care facilities in three heath districts namely; Khayelitsha, Nyanga and Oostenberg were purposely selected. Ninety-two caregivers in 12 facilities participated in the study. Basic analyses of quantitative data were done using Epi-Info 2002 software. Qualitative data were analysed manually. The study found that according to caregivers, all facilities used ORS packets as their immediate treatment for uncomplicated diarrhoea, and recommended sugar salt Diarrhoea Management in PHC Facilities solution as home treatment. Ninety-one percent of caregivers used ORT at home before they presented to the health facility.Of the caregivers who were advised by the health worker to use SSS at home, 60.7%, 55.8% and 60.2% in Oostenberg, Khayelitsha and Nyanga districts respectively remembered the correct ingredients and quantities to make the solution at home. Of those given ORS packets, 94.5%, 99.0% and 98.5% respectively, remembered the quantity of water to be mixed with each packet. Packets were found to be convenient and were preferred by many caregivers as compared to SSS. The advice or health education messages given to caregivers were often unclear, and there were language barriers in Brighton and Bloekombos clinics in the Oostenberg district. A litre bottle was available in 47% of caregivers' homes, 82 % had a teaspoon and all of them had access to running water. Twelve percent and 11 % admitted to not having sugar and salt respectively when they wanted to make SSS. Eighty-eight percent walked to the health facility and 12% used taxis or buses. The study concludes that ORT is widely used in primary health care facilities for diarrhoeal disease treatment, however caregiver's knowledge and preparation abilities of SSS is still limited. The resources and utensils to prepare ORT at home were fairly available in many homes, which makes SSS preparation at home feasible and acceptable.

<p> <p>&nbsp / </p> </p> <p align="left">The current study aimed to describe the paradox of risk through an exploration of the experiences and perceptions of sexuality and HIV/AIDS among physically disabled young people in Nyanga, South Africa. This is against the background that AIDS has become a national and global crisis, which requires all people to participate in efforts to contain the pandemic. Yet literature indicates that young people with disabilities are not participating in such efforts. There is also an assumption, that physically disabled young people do not experience challenges in expressing their sexuality and accessing HIV/AIDS prevention services, to the same extent as other disability groups such as the blind and those with intellectual disabilities. Hence there was a need to explore disabled young people&rsquo / s own understanding of risk and the factors that hinder or support their participation in existing sexuality education and HIV/AIDS prevention programmes. It was also important for this group to suggest ways in which they may participate in such programmes.</p>

<p> <p>&nbsp / </p> </p> <p align="left">The current study aimed to describe the paradox of risk through an exploration of the experiences and perceptions of sexuality and HIV/AIDS among physically disabled young people in Nyanga, South Africa. This is against the background that AIDS has become a national and global crisis, which requires all people to participate in efforts to contain the pandemic. Yet literature indicates that young people with disabilities are not participating in such efforts. There is also an assumption, that physically disabled young people do not experience challenges in expressing their sexuality and accessing HIV/AIDS prevention services, to the same extent as other disability groups such as the blind and those with intellectual disabilities. Hence there was a need to explore disabled young people&rsquo / s own understanding of risk and the factors that hinder or support their participation in existing sexuality education and HIV/AIDS prevention programmes. It was also important for this group to suggest ways in which they may participate in such programmes.</p>

Philosophiae Doctor - PhD / The current study aimed to describe the paradox of risk through an exploration of the experiences and perceptions of sexuality and HIV/AIDS among physically disabled young people in Nyanga, South Africa. This is against the background that AIDS has become a national and global crisis, which requires all people to participate in efforts to contain the pandemic. Yet literature indicates that young people with disabilities are not participating in such efforts. There is also an assumption, that physically disabled young people do not experience challenges in expressing their sexuality and accessing HIV/AIDS prevention services, to the same extent as other disability groups such as the blind and those with intellectual disabilities. Hence there was a need to explore disabled young people’s own understanding of risk and the factors that hinder or support their participation in existing sexuality education and HIV/AIDS prevention programmes. It was also important for this group to suggest ways in which they may participate in such programmes. A qualitative case study design was chosen as the appropriate means for achieving the aim of the current study. This design allowed me to study disabled young people without separating them from their context. In this way, a comprehensive understanding of this group was realised. Multiple methods of data collection from multiple data sources were employed, a feature that helped to discuss the ‘case of disabled young people’ in-depth and breadth. Policy and programme documents and relevant literature were reviewed for relevant information on sexuality education and HIV/AIDS prevention services for disabled young people. Fifteen disabled young people between the ages of 15 and 24 participated in individual in-depth interviews and in focus group discussions. Pertinent issues that arose from individual interviews were discussed with 15 parents, 15 senior citizens, five sangomas and five counsellors in focus group discussions of 4-10 members each. Similar issues from focus group discussions were taken up with eight key informants in more individual in-depth interviews for confirmation and clarity. Textual and contextual features of the Atlas.ti computer programme for analysing qualitative data were used to organize and analyse data. The textual features were used to code data and write memos, while the contextual features were used to link the codes and to form networks from which categories and themes were generated. Themes and sub themes were used to answer the research questions and meet the objectives of the study. The study has revealed a complex interplay of contextual and individual factors that combine to create situations of risk for disabled young people. These factors affect disabled young people’s experiences of growing up and participation in existing sexuality education and HIV/AIDS prevention programmes. Contextual factors include cultural beliefs and poverty, while individual factors include sexual behaviour and attitude towards HIV risk. I found that disabled young people have limited access to education and other social amenities, which in turn affect their experiences of life in general and sexuality and HIV/AIDS. The study has revealed that the paradox of risk lies in the contradictory scripts and attitude towards the pandemic at contextual and individual levels. The belief that disabled young people are asexual is common in Nyanga, yet society targets this group for sexual exploitation and rape. In the face of an epidemic that has crippled the fabric of society, and in spite of the widespread availability of HIV/AIDS awareness programmes, most disabled young people still do not have accurate factual knowledge about HIV/AIDS. Yet accurate information is one of the prerequisites for making informed decisions about HIV/AIDS prevention. Furthermore, gender differences make the experiences described above more serious for disabled young women who suffer discrimination and sexual abuse even from fellow disabled young men. Although most disabled young people indicated that they are aware of the gravity of the pandemic and that they personally feel threatened, they are not taking preventive measures against contracting the infection; they have adopted a fatalistic response to risk. Participants argue that in the same way they are not able to protect themselves from going hungry, or living in shacks, they also cannot prevent getting infected with HIV, which they equate to any accident over which they have no control. Disabled young people expressed the need to participate in mainstream education systems, sexuality education and HIV/AIDS prevention programmes. They also pointed out that there will always be disabled young people who require separate programmes because of special disability circumstances such as inability to travel to clinics/centres. In order to meet disabled young people’s expressed wishes, I have recommended in this thesis, a community-based sexuality education and HIV/AIDS prevention programme that focuses on the whole community instead of individuals only so as to deal with contextual and individual factors of risk. Such a programme encourages dialogue and participation as opposed to the information giving approaches from experts. A guideline that existing HIV/AIDS intervention programmes can use to include disabled young people’s special circumstances, has been presented. / South Africa

Philosophiae Doctor - PhD / There is also assumption, that physically disabled young people do not experience challenges in expressing their sexuality and accessing HIV/AIDS prevention services, to the same extent as other disability groups such as the blind and those with intellectual disabilities. Hence there was a need to explore disabled young people's own understanding of risk and the factors that hinder or support their participation in existing sexuality education and HIV/AIDS prevention programmes. It was also important for this group to suggest ways in which they may participate in such programmes.

Thesis (MA)--Stellenbosch University, 2015 / ENGLISH ABSTRACT: Literature on public participation generally assumes the existence of a causal relationship between community participation in urban development programs and the satisfaction of beneficiaries of such programs with the outcomes of these development programs. In this study, the role played by public participation in fashioning perceptions of satisfaction or dissatisfaction of beneficiaries is investigated in the cases of two hostel redevelopment programs. The role of public participation is investigated by means of the Spectrum of Participation model of the International Association of Public Participation, a model which propagates a set of principles to be fulfilled before it may be said that beneficiaries have thoroughly participated in a program. Satisfaction or dissatisfaction of the beneficiaries is tested by means of the Hirschmann model of Voice, Exit and Loyalty, a model which hypothesizes that potential beneficiaries in a program - in order to express satisfaction or dissatisfaction with the process - may remain loyal to the program, may voice their dissatisfaction, or (as a last resort) may exit the program. After an analysis of the concept of public participation, this concept is applied-via interviews with samples of stakeholders and potential beneficiaries-to two different communities of interest: members of the Welcome Zenzile Housing Cooperative in Langa and the Ilinge LabaHlali Housing Cooperative in Nyanga, townships situated not very far from the Cape Town CBD, and occupied mostly by African communities. These two housing cooperatives participated in the national Hostel Redevelopment Program, an initiative propagated by the national Department of Human Settlements. Since these cooperatives participated in different ways during identifiable phases of the program, public participation by potential beneficiaries was researched within each phase. A comparison of research findings in the two programs points to a positive relationship between public participation and beneficiary satisfaction. Though other factors also play a role, such satisfaction could be observed in the Nyanga community where levels of participation by beneficiaries were extremely high. With the Welcome Zenzile beneficiaries, the same could not be said, inter alia, since most of the decisions associated with beneficiary interests were made by the City of Cape Town. In essence this second program was implemented by the City of Cape Town for and on behalf of the beneficiaries. / AFRIKAANSE OPSOMMING: In die algemeen veronderstel die literatuur oor openbare deelname dat daar ‘n kousaleverband bestaan tussen gemeenskapsdeelname aan stedelike ontwikkelingsprogramme en die tevredenheid van die begunstigdes van sodanige programme met die uitkomstes daarvan. In hierdie studie word twee hostelherontwikkelingsprogramme gebruik om die rol te ondersoek wat openbare deelname speel in die vorming van persepsies oor begunstigdes se tevredenheid of ontevredenheid. Die rol van openbare deelname word ondersoek aan die hand van die Internasionale Vereniging vir Openbare Deelname se Spektrum van Deelname-model, ‘n model wat ‘n stel beginsels voorhou waaraan voldoen moet word voordat daar gesê kan word dat begunstigdes doeltreffend aan ‘n program deelgeneem het. Die tevredenheid of ontevredenheid van die begunstigdes word getoets volgens die Hirschmann-model van ―Voice, Exit and Loyalty‖, ‘n model wat veronderstel dat moontlike begunstigdes van ‘n program – ten einde hulle tevredenheid of ontevredenheid met die proses te kan uitspreek – aan die program lojaal kan bly, hulle ontevredenheid daarmee kan betuig, of (as ‘n laaste uitweg) die program kan verlaat. Nadat daar ‘n ontleding van die konsep openbare deelname gedoen is, word die konsep toegepas – via onderhoude en steekproewe met belanghebbendes en potensiële begunstigdes – in twee verskillende belangegemeenskappe: die Welcome Zenzilebehuisingskoöperatief in Langa en die Ilinge LabaHlali-behuisingskoöperatief in Nyanga, twee townships wat nie ver van die Kaapstadse Sentrale Sakegebied geleë is nie en hoofsaaklik deur swart gemeenskappe bewoon word. Hierdie twee behuisingskoöperatiewe het aan die nasionale Hostelherontwikkelingsprogram, ‘n inisiatief wat deur die nasionale Departement van Menslike Vestiging geloods is, deelgeneem. Aangesien hierdie koöperatiewe op verskillende wyses tydens identifiseerbare fases van die program deelgeneem het, is openbare deelname deur potensiële begunstigdes in elke fase nagevors. ‘n Vergelyking van navorsingsbevindinge ten opsigte van die twee programme dui op ‘n positiewe verband tussen openbare deelname en begunstigdetevredenheid. Ofskoon ander faktore ook ‘n rol speel, kon sodanige tevredenheid in die Nyanga-gemeenskap waargeneem word, waar vlakke van deelname deur begunstigdes buitengewoon hoog was. Dieselfde kan egter nie van die Welcome Zenzile-begunstigdes gesê word nie, onder andere omdat die meeste van die besluite wat met begunstigdebelange te make het, deur die Stad Kaapstad geneem is. Op die keper beskou het die Stad Kaapstad hierdie tweede program vir en namens die begunstigdes geïmplementeer.