The aim of this study was to identify the health needs and problems of black employees within the Germiston City Health Department in order to indicate a possible relationship between such needs and problems and a high rate of absenteeism. Although the findings could relate to all employees, this study was limited to black employees only. Data was collected by means of observation, perusal of health records and personal interviews with personnel as well as with the selected sample. The results of the study highlighted the specific health needs and problems of employees as well as factors which could influence their health status and which could contribute to the problem of absenteeism. The main factors identified included interalia poor working conditions and unsatisfactory methods of solving employees problems. Relevant recommendations were made ;· to address the problem of absenteeism in the Germiston City Health Department / Health Studies / M.A. (Nursing Science)

Este trabalho foi motivado pela experiência como analista organizacional em seleção, treinamento e acompanhamento de jovens executivos em empresas familiares locais e nacionais e pelo fato de as relações verticais irem sendo substituídas por relações horizontais no trabalho gerencial, exigindo da empresa e dos gerentes novas posturas. Neste cenário, o adoecimento gerencial recebeu outros contornos, mais conectado com as patologias de sobrecargas, como a compulsão, gerando novos modos de sofrimento no trabalho. Tomamos como referencial teórico autores que contribuem para a compreensão da intensificação dos corpos no trabalho, como os modelos abertos de gestão, marcados pela desregulamentação dos mercados, as repercussões desse avanço do discurso do mercado na construção de um neo-sujeito e de um neo-trabalhador, além da construção da categoria dos corpos intensificados a partir da topologia lacaniana do Real, Simbólico e Imaginário. Estabelecemos como objetivo geral analisar as narrativas de trainees que se encontram ou concluíram programas de formação gerencial, com o objetivo de verificar o processo de instalação de sofrimento, durante a formação gerencial. Para análise dos depoimentos, trabalhamos o modelo milleriano de operaçãoredução (convergência, repetição e evitação) adaptado da segunda clínica lacaniana para análise de narrativas. A coleta de dados foi feita através de entrevistas semiestruradas, que foram transcritas e analisadas. Com base nesses depoimentos, observamos a instalação de sofrimento e intensificação dos corpos para aquisição de habilidades gerenciais durante o treinamento de formação. Os corpos intensificados revelaram a sobrecarga no aparelho psíquico do sujeito, imputadas pelas empresas líquidas para desenvolver habilidades gerenciais em um tempo determinado pelos programas de formação gerencial. A instalação do sofrimento gerencial foi detectada entre as Fases 1 e 2 do treinamento em que os sujeitos ressignificaram suas expectativas sobre a empresa e passaram a usar a lógica da eficiência para circular na organização. Apenas dois trainees demonstraram uma relação de compulsão ao trabalho, P1-E1 e P2-E1; os demais apresentaram queixas pontuais sobre o mal estar advindo do programa. Os aspectos mais relevantes foram os de perceber que os neo-trabalhadores engajam-se subjetivamente na função de gerentes e gozam desse lugar; a importância da figura do cuidador na facilitação desse processo e da redução do mal-estar, pois ele acolhe a angústia, reconhece os avanços no programa e interpela os conflitos e dificuldades / This work was motivated by the experience as an analyst in organizational selection, training and monitoring of young executives in family businesses and local banks and by the fact that the vertical relationships go being replaced by horizontal relationships in managerial work, requiring the company and managers new positions. In this scenario, the disease of management has received other forms, most connected with the conditions of overload, as compulsion, that generates new ways of suffering at work. It was taken as reference authors that contribute to understanding the intensification of bodies at work, how open models management marked by the deregulation of markets, the implications of this advance of market discourse in the construction of a neo-subject and a neo-worker, and the construction of the category of intensified bodies from the Lacanian topology of the Real, Symbolic and Imaginary. It was established as a general aim the analyses of the narratives of trainees who are or have completed training programs in management. For analysis of statements, the model worked Millerianreduction operation (convergence, and avoiding repetition) adapted from the second clinic to Lacanian analysis of narratives. Data collection was done through interviews semi structured, which were transcribed and analyzed. Based on these statements, we observe the installation of suffering and strengthening bodies for their managerial skills. Intensified bodies show the overhead in the psychic apparatus of the subject, charged Net companies to develop managerial skills at a time determined by managerial training programs. The installation of pain management were detected between Phases 1 and 2 of training in which subjects resignifying their expectations about the company and started using circular logic of efficiency for the organization. Only two trainees showed a relationship to the work of addition, P1 and P2-E1-E1, and the rest were occasional complaints about the discomfort arising from the program. The most important aspects were to realize that the neo-workers engage in subjective function Managers and enjoy this place, and the importance of the caregiver in facilitating this process and reduce discomfort, because he accepts the pain, acknowledge the progress and challenges in program conflicts and difficulties

Made available in DSpace on 2017-06-01T18:08:35Z (GMT). No. of bitstreams: 1 dissertacao_jorge_gomes.pdf: 2105374 bytes, checksum: dd87ee12d16a3b44a980c4a9eafb0d70 (MD5) Previous issue date: 2011-07-15 / This work was motivated by the experience as an analyst in organizational selection, training and monitoring of young executives in family businesses and local banks and by the fact that the vertical relationships go being replaced by horizontal relationships in managerial work, requiring the company and managers new positions. In this scenario, the disease of management has received other forms, most connected with the conditions of overload, as compulsion, that generates new ways of suffering at work. It was taken as reference authors that contribute to understanding the intensification of bodies at work, how open models management marked by the deregulation of markets, the implications of this advance of market discourse in the construction of a neo-subject and a neo-worker, and the construction of the category of intensified bodies from the Lacanian topology of the Real, Symbolic and Imaginary. It was established as a general aim the analyses of the narratives of trainees who are or have completed training programs in management. For analysis of statements, the model worked Millerianreduction operation (convergence, and avoiding repetition) adapted from the second clinic to Lacanian analysis of narratives. Data collection was done through interviews semi structured, which were transcribed and analyzed. Based on these statements, we observe the installation of suffering and strengthening bodies for their managerial skills. Intensified bodies show the overhead in the psychic apparatus of the subject, charged Net companies to develop managerial skills at a time determined by managerial training programs. The installation of pain management were detected between Phases 1 and 2 of training in which subjects resignifying their expectations about the company and started using circular logic of efficiency for the organization. Only two trainees showed a relationship to the work of addition, P1 and P2-E1-E1, and the rest were occasional complaints about the discomfort arising from the program. The most important aspects were to realize that the neo-workers engage in subjective function Managers and enjoy this place, and the importance of the caregiver in facilitating this process and reduce discomfort, because he accepts the pain, acknowledge the progress and challenges in program conflicts and difficulties / Este trabalho foi motivado pela experiência como analista organizacional em seleção, treinamento e acompanhamento de jovens executivos em empresas familiares locais e nacionais e pelo fato de as relações verticais irem sendo substituídas por relações horizontais no trabalho gerencial, exigindo da empresa e dos gerentes novas posturas. Neste cenário, o adoecimento gerencial recebeu outros contornos, mais conectado com as patologias de sobrecargas, como a compulsão, gerando novos modos de sofrimento no trabalho. Tomamos como referencial teórico autores que contribuem para a compreensão da intensificação dos corpos no trabalho, como os modelos abertos de gestão, marcados pela desregulamentação dos mercados, as repercussões desse avanço do discurso do mercado na construção de um neo-sujeito e de um neo-trabalhador, além da construção da categoria dos corpos intensificados a partir da topologia lacaniana do Real, Simbólico e Imaginário. Estabelecemos como objetivo geral analisar as narrativas de trainees que se encontram ou concluíram programas de formação gerencial, com o objetivo de verificar o processo de instalação de sofrimento, durante a formação gerencial. Para análise dos depoimentos, trabalhamos o modelo milleriano de operaçãoredução (convergência, repetição e evitação) adaptado da segunda clínica lacaniana para análise de narrativas. A coleta de dados foi feita através de entrevistas semiestruradas, que foram transcritas e analisadas. Com base nesses depoimentos, observamos a instalação de sofrimento e intensificação dos corpos para aquisição de habilidades gerenciais durante o treinamento de formação. Os corpos intensificados revelaram a sobrecarga no aparelho psíquico do sujeito, imputadas pelas empresas líquidas para desenvolver habilidades gerenciais em um tempo determinado pelos programas de formação gerencial. A instalação do sofrimento gerencial foi detectada entre as Fases 1 e 2 do treinamento em que os sujeitos ressignificaram suas expectativas sobre a empresa e passaram a usar a lógica da eficiência para circular na organização. Apenas dois trainees demonstraram uma relação de compulsão ao trabalho, P1-E1 e P2-E1; os demais apresentaram queixas pontuais sobre o mal estar advindo do programa. Os aspectos mais relevantes foram os de perceber que os neo-trabalhadores engajam-se subjetivamente na função de gerentes e gozam desse lugar; a importância da figura do cuidador na facilitação desse processo e da redução do mal-estar, pois ele acolhe a angústia, reconhece os avanços no programa e interpela os conflitos e dificuldades

The importance of stress management is emphasized throughout this study as well as the need to cater stress management programmes to the unique needs of individuals. The possibility of introducing an animal-assisted stress management programme into the work environment is explored by means of a qualitative study in order to test out the feasibility of such an intervention. The positive physical and psychological effects animals have on humans has been extensively researched and reported. Eleven participants were randomly chosen from within the same department by means of purposive sampling. Semi-structured interviews were held with each participant and thematic analysis was used to analyse the transcribed interviews. Various themes were identified and explored with the most prominent highlighting the need for privacy, respect and connection. Although animals do have positive effects on some employees, there are individual differences that need to be considered. An electronic animal-assisted stress management intervention is recommended. / Psychology / M.A. (Psychology)