The primary objective of this research was to investigate the relationship between job insecurity and the work-related outcomes of over-commitment and perceived performance of trainers and trainees (n = 700) at a South African gold mine?s training academy. A cross-sectional survey design was utilised to attain the outcomes of the research. The Qualitative and Quantitative Job insecurity scales of Hellgren, Sverke and Isaksson (1999), the Social support scales of Caplan, Cobb, French, Van Harrison and Pinneau (1975), the Over-commitment scale of Näswall, Baraldi, Richter, Hellgren and Sverke (2006) and a scale measuring Perceived performance (Hall & Hall, 1976) were administered. The results indicated significant relationships between job insecurity, over-commitment and perceived performance. The regression analysis confirmed that job insecurity (qualitative and quantitative), social support and their interaction predict over-commitment. Perceptions of performance were only predicted by social support. This study offers assistance to organisations that are going through adjustments and are striving for a healthy work organisation. In closing, recommendations for future research were made. / Thesis (M.A. (Industrial Psychology)--North-West University, Potchefstroom Campus, 2011.

Because of the HIV– and Aids pandemic, a paradigm shift is currently noticed in the traditional role expectation of educators. Except for didactical education, they are also confronted with professional and personal demands on a daily basis. These changes in professional and personal roles are often traumatic and sufficient coping skills as well as support, seems to be limited. The REds–program (resilient educators) was developed for this reason - to empower educators to cope more resiliently with these demands. This study was conducted in order to determine if this program is effective in the empowerment of educators. Two articles follow, from which the first one examines and explores the content, nature and extent of the program. The evaluation of the REds–program follows in the second article. Findings suggest that there were participants that were empowered in the long run and direct feedback from participants confirm that they found the program to be valuable on professional and personal areas. / Thesis (M.A. (MW.))--North-West University, Potchefstroom Campus, 2011.

In the service of child protection organisations, where services are focused on the protection of children within the preservation of families, social workers are exposed to the adverse conditions of children and families forming part of their caseload. Social workers must remain objective and make thoughtful decisions in the best interest of children and families, while they themselves might be traumatised by the circumstances of these children and families. Various studies have been done about occupational stress, secondary trauma, compassion fatigue and the role of supervision in this regard. Less is however known about support as a function of supervision for social workers employed by child protection organisations and the social workers’ experience(s) of this support. The aim of this study was to investigate and to descripe, by means of a descriptive qualitative design, social workers employed by child protection organizations' experience of support as function of supervision. For the purpose of this study, the researcher used a purposeful non-probability sampling. Ten social workers from seven child protection organisations within the specific field of child protection were selected according to their willingness to participate. Unstructured, in-depth, one-on-one interviews, with one question to initiate the interview, were conducted with social workers to investigate their experience of the support as function of supervision. During interviews with the individual social workers the researcher made use of observations and field notes as tools for data collection tools. A focus group with eight social workers was also utilised to verify initial findings and to allow for any additional data that would emerge. The first theme deals with participants’ view of support as a function of supervision, which includes receiving guidance and emotional support. Theme two is about participants’ experience of support as a function of supervision in terms of task-oriented as well as emotional support. The third theme that came up was alternative sources of emotional support, including colleagues, external counselors, family members and selfcare. These themes were divided into sub-themes and categories and discussed according to relevant quotations from interviews and literature reviews. Conclusions and recommendations were made according to these results. One of the most important recommendations arising from the findings of the study, is that the support function of supervision should be used more effectively. Social workers and supervisors must develop a greater awareness of the importance to discuss emotions and the dangers of suppressing emotions. Social workers that receive the opportunity to reflect on their emotions, develop a sense of self-worth, appreciation and experience job satisfaction and motivation, which leads to an increase in service quality. / MSW, North-West University, Potchefstroom Campus, 2014

The aim of this study was to identify how organisational support, diversity, burnout and work engagement influence organisational commitment and turnover intention, and if perceived organisational support and diversity act as moderators to influence the outcomes of these relationships. A cross-sectional survey design was used. Data (N = 4,658) was gathered from a survey data archive that contains responses to survey questions as well as the demographical data regarding the respondents that was completed during wellness audits. The South African Employee Health and Wellness Survey (SAEHWS©) was used during the gathering of the data (Rothmann & Rothmann, 2006). Statistical analysis was done by means of descriptive statistics and relationships were determined by means of the Pearson product-moment correlation coefficients (Clark & Watson, 1995). Regressions were used to predict the outcome variables of turnover intention and organisational commitment and the interaction effects were plotted, using organisational support and diversity as moderators on burnout as well as engagement. Burnout shows a strong inverse relationship with both organisational support and commitment. A strong direct relationship exists between burnout and turnover intention. On the other hand, a strong inverse relationship was found between turnover intention and organisational commitment. It was found that engagement relates positively to enhanced commitment and support, as well as decreased turnover intention. Diversity is a statistically significant predictor but does not moderate any relationship. It thus directly influences turnover intention as well as organisational commitment. However, diversity problems were also found to be positively linked with symptoms of burnout as well as an increased turnover intention A strong inverse relationship exists between diversity problems and work engagement. Organisational support was found to moderate the effect of burnout and engagement on both turnover intention and organisational commitment and seems to negate diversity problems. As conclusion, recommendations for future research are made. / MA (Industrial Psychology), North-West University, Potchefstroom Campus, 2014

In the service of child protection organisations, where services are focused on the protection of children within the preservation of families, social workers are exposed to the adverse conditions of children and families forming part of their caseload. Social workers must remain objective and make thoughtful decisions in the best interest of children and families, while they themselves might be traumatised by the circumstances of these children and families. Various studies have been done about occupational stress, secondary trauma, compassion fatigue and the role of supervision in this regard. Less is however known about support as a function of supervision for social workers employed by child protection organisations and the social workers’ experience(s) of this support. The aim of this study was to investigate and to descripe, by means of a descriptive qualitative design, social workers employed by child protection organizations' experience of support as function of supervision. For the purpose of this study, the researcher used a purposeful non-probability sampling. Ten social workers from seven child protection organisations within the specific field of child protection were selected according to their willingness to participate. Unstructured, in-depth, one-on-one interviews, with one question to initiate the interview, were conducted with social workers to investigate their experience of the support as function of supervision. During interviews with the individual social workers the researcher made use of observations and field notes as tools for data collection tools. A focus group with eight social workers was also utilised to verify initial findings and to allow for any additional data that would emerge. The first theme deals with participants’ view of support as a function of supervision, which includes receiving guidance and emotional support. Theme two is about participants’ experience of support as a function of supervision in terms of task-oriented as well as emotional support. The third theme that came up was alternative sources of emotional support, including colleagues, external counselors, family members and selfcare. These themes were divided into sub-themes and categories and discussed according to relevant quotations from interviews and literature reviews. Conclusions and recommendations were made according to these results. One of the most important recommendations arising from the findings of the study, is that the support function of supervision should be used more effectively. Social workers and supervisors must develop a greater awareness of the importance to discuss emotions and the dangers of suppressing emotions. Social workers that receive the opportunity to reflect on their emotions, develop a sense of self-worth, appreciation and experience job satisfaction and motivation, which leads to an increase in service quality. / MSW, North-West University, Potchefstroom Campus, 2014

The aim of this study was to identify how organisational support, diversity, burnout and work engagement influence organisational commitment and turnover intention, and if perceived organisational support and diversity act as moderators to influence the outcomes of these relationships. A cross-sectional survey design was used. Data (N = 4,658) was gathered from a survey data archive that contains responses to survey questions as well as the demographical data regarding the respondents that was completed during wellness audits. The South African Employee Health and Wellness Survey (SAEHWS©) was used during the gathering of the data (Rothmann & Rothmann, 2006). Statistical analysis was done by means of descriptive statistics and relationships were determined by means of the Pearson product-moment correlation coefficients (Clark & Watson, 1995). Regressions were used to predict the outcome variables of turnover intention and organisational commitment and the interaction effects were plotted, using organisational support and diversity as moderators on burnout as well as engagement. Burnout shows a strong inverse relationship with both organisational support and commitment. A strong direct relationship exists between burnout and turnover intention. On the other hand, a strong inverse relationship was found between turnover intention and organisational commitment. It was found that engagement relates positively to enhanced commitment and support, as well as decreased turnover intention. Diversity is a statistically significant predictor but does not moderate any relationship. It thus directly influences turnover intention as well as organisational commitment. However, diversity problems were also found to be positively linked with symptoms of burnout as well as an increased turnover intention A strong inverse relationship exists between diversity problems and work engagement. Organisational support was found to moderate the effect of burnout and engagement on both turnover intention and organisational commitment and seems to negate diversity problems. As conclusion, recommendations for future research are made. / MA (Industrial Psychology), North-West University, Potchefstroom Campus, 2014

Text in Afrikaans / Die huisouermodel word tans internasionaal in kinderhuise gevolg. ’n Huisouer of huisouerpaar tree as surrogaatouer(s) op en woon saam met die kinders in ’n huis in ’n gewone woonbuurt, weg van die hoofkampus van die kinderhuis. Direkte waarneming van die daaglikse funksionering van huisouers binne die huisouermodel het die navorser bewus gemaak van die kompleksiteit van die huisouer(s) se take. Die doel van hierdie navorsing was gevolglik om ’n verkennende studie te onderneem, ten einde te bepaal watter bydrae kernrolspelers kan lewer om huisouers binne die huisouermodel van ’n kinderhuis in die uitvoering van hulle take te ondersteun. Om hierdie doel te bereik is ’n kwalitatiewe navorsingstudie uitgevoer waartydens semi-gestruktureerde onderhoude met huisouers en kernrolspelers van drie satelliethuise van ’n kinderhuis, as data-insamelingsmetode benut is. Die kwalitatiewe data is geanaliseer en die bydrae wat kernrolspelers kan lewer om huisouers in die uitvoering van hulle take te ondersteun, is beskryf. / Internationally, children’s homes follow the houseparent model. A houseparent or houseparent couple act as surrogate parent(s) and live with children in a home, away from the main campus of the children’s home. Direct observation of the functioning of houseparents within the houseparent model brought awareness with regards to the complexity of houseparents’ tasks. The goal of this research was to conduct an exploratory study to determine what contribution key role players can make to support houseparents within the houseparent model with the fulfilment of their tasks. To achieve this goal, data was gathered through the application of a qualitative research study, utilising semi-structured interviews that were conducted with houseparents and key role players within three satellite homes. The qualitative data was analysed and the contribution that key role players can make to support houseparents in the fulfilment of their duties was described. / Social Work / M. Diac. (Spelterapie-rigting)

Support services are indispensable for the effective functioning of education. Support services render specific, specialized services to the school (the site of instruction), teachers (trainers) and pupils (learners) and constitute part of the system of both formal and non-formal education. Although contributions by South African authors such as Ruperti, Van Schalkwyk and Lazarus and Donald provide valuable information, there is at present a need for a model for support services to provide in the changing needs of the target group. In this research the various theories with regard to support services as a component of the education system and the mini-education system were discussed. Some brief examples of support services as they function in practice were also discussed. An analysis was made of the different viewpoints, a new perspective provided on support services, and possible organizational structures were discussed for purposes of the organization of support services within the education system. Subsequently attention was directed to the personal situation of the trainer. From the literature it was demonstrated that the trainer would benefit by the support services with regard to both his professional and academic equipment, the different relationships in which he finds himself, his personality profile and his personal circumstances. Attention was then focused on the various fields in which educational events and structures in the South African education system can make use of support services in order to function more optimally. From the literature the conclusion was reached that the educational events and structures can be supported with regard to the equipping task of the site of instruction, management tasks situated in the site of instruction and the physical facilities of the site of instruction. It was also indicated from the literature that the learner has a need with regard to his personal situation. Support needs in the case of the learner were discussed by way of handicaps of learners, disabilities of learners, the parental community in which the learner finds himself, and the extent of stress experienced by the learner. Interviews were conducted with focus groups in practice in order to determine whether the needs for support services as identified from the literature were valid needs. Following this research a model for support services in an education system was proposed by way of graphic representations supported by discussions. Attention was also given to a possible organizational structure according to which one could manage such support services. In conclusion, the research was summarized in brief. Certain findings were underlined in terms of the objectives and certain recommendations were made with regard to possiblities for further research emanating from the results of this project. / Proefskrif (PhD (Vergelykende Opvoedkunde))--PU vir CHO, 1997

Support services are indispensable for the effective functioning of education. Support services render specific, specialized services to the school (the site of instruction), teachers (trainers) and pupils (learners) and constitute part of the system of both formal and non-formal education. Although contributions by South African authors such as Ruperti, Van Schalkwyk and Lazarus and Donald provide valuable information, there is at present a need for a model for support services to provide in the changing needs of the target group. In this research the various theories with regard to support services as a component of the education system and the mini-education system were discussed. Some brief examples of support services as they function in practice were also discussed. An analysis was made of the different viewpoints, a new perspective provided on support services, and possible organizational structures were discussed for purposes of the organization of support services within the education system. Subsequently attention was directed to the personal situation of the trainer. From the literature it was demonstrated that the trainer would benefit by the support services with regard to both his professional and academic equipment, the different relationships in which he finds himself, his personality profile and his personal circumstances. Attention was then focused on the various fields in which educational events and structures in the South African education system can make use of support services in order to function more optimally. From the literature the conclusion was reached that the educational events and structures can be supported with regard to the equipping task of the site of instruction, management tasks situated in the site of instruction and the physical facilities of the site of instruction. It was also indicated from the literature that the learner has a need with regard to his personal situation. Support needs in the case of the learner were discussed by way of handicaps of learners, disabilities of learners, the parental community in which the learner finds himself, and the extent of stress experienced by the learner. Interviews were conducted with focus groups in practice in order to determine whether the needs for support services as identified from the literature were valid needs. Following this research a model for support services in an education system was proposed by way of graphic representations supported by discussions. Attention was also given to a possible organizational structure according to which one could manage such support services. In conclusion, the research was summarized in brief. Certain findings were underlined in terms of the objectives and certain recommendations were made with regard to possiblities for further research emanating from the results of this project. / Proefskrif (PhD (Vergelykende Opvoedkunde))--PU vir CHO, 1997

South Africa is a very diverse country. There are eleven spoken official languages, different cultures, beliefs, backgrounds, educational levels, races as well as differences in socioeconomic status. Psychometric measuring instruments used in South Africa are mostly imported from Europe or America and are often not standardised for the South African context. The translation of such imported measuring instruments usually results in bias, in contravention of the Employment Equity Act (1998) which stipulates that all psychometric assessments should be bias–free, equivalent, and fair. It is of tremendous importance to take a country's political, economic and social history into account before developing a psychometric instrument, to ensure that the instrument will adhere to all legal requirements. A quantitative research design was used in this study. The sample consisted of students from tertiary institutions in North–West and Gauteng Provinces (SH–1: n = 473; SH–2: n = 476). Convenience sampling was used since the aim of the study was to test the reliability and validity of a newly developed instrument. Questionnaires were distributed amongst the participants from the tertiary institutions, to be completed within a set time and collected immediately after completion. The first objective of the study was to develop a valid and reliable measuring instrument that scientifically assesses the Hostility, Gratefulness and Active Support subclusters of the Soft–heartedness cluster of a new personality measure being developed for the South African context, namely the South African Personality Inventory (SAPI). Items were derived from person–descriptive terms gathered through a qualitative research design. The aim of this qualitative research design was to gather as many person–descriptive terms as possible and integrating these terms into a personality instrument. A principal component analysis was conducted to determine the item correlations, and items that did not function as expected were removed. Internal consistency coefficients were calculated to determine the item reliabilities. The second aim of this study was to determine the factor structure for the three subclusters of the Soft–heartedness cluster included in this study (pertaining to these three subclusters). A factor analysis was performed. A higher–order factor was present and a second–order analysis was performed, using the factor correlation matrix as input on the results. From the three subclusters assessed in this study, only two subclusters were extracted, and were labelled Hostility and Congenial Behaviour. This could be an indication that the positive and the negative items are clustering together in two separate groups, one indicating positive behaviour and the other negative behaviour. Finally, the construct equivalence across different race groups was evaluated by considering Tucker's phi coefficient and comparing the factor pattern matrices of the two factors obtained to compare the factor solutions between the white and African race groups respectively. The results indicated that each of the facets had similar loadings on their posited factors for both groups and that the two factors were represented by the same facets irrespective of the race groups. Recommendations were made for future research. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2011.