編號:832851文章名稱:企業在網際網路上行銷活動之研究作稱:張元琦雜誌名稱:卷數:頁數起:頁數起:出版年:85出版月:06第一關鍵字:網際網路第二關鍵字:線上商務第三關鍵字:行銷組合body:本研究將有關於網路行銷的文獻加以彙整，比如說釐清行銷組合的概念，將其區分為價值形成，價值傳達，價值表示與價值實現的特性，進而與一般概念中的４Ｐ相結合．其次說明網際網路的發展狀況，應用服務情形，演進歷史及其上使用者互動間所遵循的網路文化，最後再針對通路的功能進行探討．再者，本研究在第三章中對網際網路與行銷間所產生的影響進行探討．首先依據目前網際網路上較具代表性或較常為人所應用的支援服務加以彙整與分類，其次分析未來資訊高速公路實現後其下的行銷環境與未來重大行銷發展的趨勢．在第四章中，本研究利用全球資訊網瀏覽器對網際網路上的站台收集資料並進行分析，最後針對分析結果得到結論與建議．（張元琦）

The goal of this thesis is to make a research of shopping behaviour of mothers on internet and find common pattern of this behaviour. Due to this common patterns, recommendations for online businesses will be determined. The research will be made as anonymous observation of visitors of baby food and diapers e-shop www.Feedo.cz. Author of the thesis is owner of www.Feedo.cz. Before the research is started, hypotheses for the research will be determined. Based on this hypotheses, software tools, used for collection of visitors behaviour data, will be set up. The goal of the thesis will be reached by analyzing collected data a confirming or disproving determined hypotheses. Based on analysis results, specific recommendation of online business will be defined. Own contribution of the thesis will consist in determination of hypotheses based on real business problems, collections of behaviour data of www.Feedo.cz visitors, setting up software tools, analyzing collected data and defining specific recommendations fo online businesses. Keywords: online business, customer behaviour research, Google Analytics, mother, anonymous observation

This diploma thesis deals with the creation of a business plan for the establishment of a business, that will operate a website through which will sell as an intermediary unusual leisure activities and experiences. The first part defines the theoretical concepts to create a business plan. The second part is devoted to the analysis of the current state. Based on the knowledge of the theoretical part and the results of the analytical part is business plan created in the proposal part.

Online services such as e-marketplaces, social networking sites, online gaming environments etc have grown in popularity in the recent years. These services represent situation where participants do not get to negotiate face to face before interaction and most of the time parties to transaction remain anonymous. It is thus necessary to have a system that rightly assesses trustworthiness of the other party in order to maintain quality assurance in such systems. Recent works on Trust and Reputation in online communities have focused on identifying probable defaulters, but less effort has been put to come up with system that make cooperation attractive over defection in order to achieve cooperation without enforcement. Our work in this regard concerns design and investigation of trust assessment systems that not only filter defaulters but also promote evolution of cooperativeness in player society. Based on the concept of game theory and prisoner¿s dilemma, we model business games and design incentive method, compensation method, acquaintance based assessment method and decision theoretic assessment method as mechanisms to assure trustworthiness in online business environments. Effectiveness of each of these methods in promoting the evolution of cooperation in player society has been investigated. Our results show that these methods contribute positively in promoting cooperative evolution. We have further extended our trust assessment model to suit the needs of a mobile ad-hoc network setting. The effectiveness of this model has been tested against its capability to reduce packet drop rate and energy conservation. In both of these the results show promise. / EU Asia-link project TH/Asia Link/004(91712) East-West and its local host Kantipur Engineering College in Nepal, and Kathmandu University.

The diploma thesis analyses the commercial use of internet in the Czech Republic. It briefly describes the development of the internet towards the development of electronic commerce in the world and in the Czech Republic and defines the various stages of e-commerce. It refers to the various advantages and disadvantages of participation in online trading and analyses development of selected quantitative and qualitative indicators in the past approximately five years. From the consumer perspective it focuses on trends in the number of internet users, their shopping behaviour and their relationship to payments on the internet. Approaching business it examines corporate internet access, website presentation and development of e-shops in CR. The conclusion of the thesis is dedicated to the selected barriers to the further development of online business at both national and international level within the European Union.

Näthandeln ökar över hela världen, och i Sverige är kläder och skor de största produktgrupperna som inhandlas online. I samband med detta ökar även antalet produktreturer, då förutsättningarna hos e-handelsföretag är annorlunda jämfört med fysiska butiker. Denna uppsats syftar till att undersöka vilka aspekter som kvinnliga konsumenter upplever som viktigast när en modeprodukt presenteras på en e-handelssida, och hur detta påverkar deras returbeteende. Vidare undersöks användarvänlighet på en e-handelssida, i form av befintliga funktioner och information gällande hur en produkt presenteras. Resultatet av de kvantitativa studier, i form av en enkät och en nulägesbeskrivning genominnehållsanalys, som gjorts i samband med uppsatsen visar att korrekta och utförligaproduktbeskrivningar är viktiga i processen innan köpet genomförs. Det är inte bara mängden av information som är viktigt, även kvaliteten hos den angivna informationen uppges vara viktig. Detta uppdagades också i nulägesbeskrivningen som gjordes av tre undersökta ehandelsföretag. Samtliga uppvisade en hög grad av användarvänlighet, vilket innebar att de hade många tillgängliga funktioner. Alla tre företag har dock höga returgrader, vilket indikerar på bristande kvalitet gällande den tillgängliga informationen. Resultatet visar också på likheter angående vad konsumenterna upplever som viktigt i en produktbeskrivning, och vad de upplever behöver förbättras. Baserat på resultatet av konsumentstudien samt kartläggningen av nuläget i de aktuella ehandelsföretagen, påvisas hur e-handelsföretag inom mode kan utveckla sitt avoidance-arbete utifrån konsumenternas efterfrågan. Då returgraderna inte är beroende av användarvänlighet i denna specifika undersökning, kan det också konstateras att användarvänligheten inte är den huvudsakliga påverkande kraften i konsumenternas returbeteende. / Online shopping is increasing all over the world, and in Sweden, clothing and shoes are the largest product groups to be purchased online. As a consequence, product returns are increasing as well, due to the conditions of online shopping being different to those in a brick and-mortar store. The purpose of this paper, which is written in Swedish, is to examine which aspects of the online product presentation are perceived to be the most important by female consumers, and how that affects their return behavior. Furthermore, user experience is examined via the available features and information regarding how a product is presented. The results of the performed quantitative studies, which include a questionnaire and a description of the present state of e-commerce companies through a content analysis of their websites, show that accurate and extensive product descriptions are important in the prepurchase process. However, it is not only the amount of information that is important, but also the quality of the provided information. This was also uncovered in the description of the present state, which was an analysis carried out on three e-commerce companies. All three displayed a high level of user experience, which meant a large number of available features. All three companies also displayed high return rates, which indicates a lack of quality in regard to the information provided. The results also show similarities in terms of what the consumers perceive to be important in a product description, while at the same time needing to be improved. Through the results of the consumer study and the description of the present state within the examined e-commerce companies, this study suggests ways for e-commerce fashion companies to develop their avoidance strategies, based on consumer demand. Because the return rates are not dependent on user experience in this particular survey, it was found that user experience is not the main influencing force in the consumers’ return behavior.

Das internetbasierte Mobilendgerät bietet den Usern eine Plattform zur persönlichen Präsentation, alltäglichen Kontaktaufnahme, Wissensaneignung sowie für soziale Interaktion der Teilnehmer in Onlinecommunitys. Auch die Zeitungsverlage sehen es als eine vielversprechende Einnahmequelle und neuster Übertragungskanal von Nachrichtenströmen. Neben der Einsetzung der Bezahlschranke sind Präsenz in social media, Onlincommunitys, Cross-Industrie-Allianz und Kooperation mit anderen Internetbetreibenden als Aggregationsplattform die zurzeit häufig genutzten Strategien der Zeitungsverlage. Jedoch bestellt eine sogenannte Kannibalisierungseffekt zwischen den sozialen Netzwerken und Zeitungsverlagen. Zunehmende Parallelnutzung von Multiscreen und die Irreversibilität der Mediennutzung der Individuen, die Konsummarkt- und Betriebsumwandlung zwingen die traditionellen Zeitungsverlage, sich an die Digitalgeneration anzupassen und ein neues Wachstumsumfeld im Zeitalter der Netzwerkökonomie zu erschließen. Die Kernfrage der Arbeit ist, ob die traditionelle Übertragungsform der Medieninhalte zukünftig durch den digitalen Distributionskanal von Content (App) abgelöst wird und der klassische Informationsträger (Druckpapier) durch neue Technik bzw. internetbasierte Mobilendgeräte wie das Smartphone gründlich ersetzt wird. Daraus leiten sich folgende Forschungsschwerpunkte bezüglich der Medienlandschaft der drei ausgewählten Länder ab: Probleme, Chancen, Herausforderung, Unterschiede und Gemeinsamkeiten der gegenwärtigen Zeitungslandschaft, Status quo der digitalen Infrastruktur der drei Länder. Dazu zählen noch die Medienentwicklung und die Akzeptanz der neuen Technik in der Bevölkerung, der Medienkonsum, das mediale Nutzungsverhalten sowie die Folge der Digitalisierung auf die sozialen Milieus; Digitalkluft zwischen Metropolen und ländlichen Regionen. Zusammenfassend ist eine Untersuchung der Gesamtbilder der Medienlandschaft mit einigen Beispielen aus Deutschland, Taiwan und China. / The main purpose of this thesis is to study the impacts of media evolutionary changes nowadays on printing media markets in Germany, Taiwan and China. The media changes discussed in this study include the change of users’ behaviors, the digitization of media and the development of information and communication technologies (ICTs). Surveys show that all three countries exist big gaps between urban and rural areas in digital infrastructures, but there are significant differences between these countries in terms of user’s motives and behaviors. As the use of broadband, wireless and mobile phones getting more extensive in recent years, significant changes in media environment, individual and group behaviors and social development happened tremendously in all three countries. What strategies can the traditional printed media publishers adopt for keeping survival and competing with new digital competitors? How can they market their products by using digital and mobile forum? Or, to be more clear, what are their core problems, challenges and opportunities? In the final chapters, we will go further to review the comparisons and analyses of individual research results of these three countries, and discuss the impacts of digitization on their societies, customer’s behaviors and newspaper markets. Finally, this thesis will come up with conclusions to identify whether the 2 hypotheses true or false.