The purpose of this research is to present the design and development of a routing system, custom developed for a fence manufacturing company in the continental US. The objective of the routing module of the system is to generate least cost routes from the home-center of the company to a set of delivery locations. Routes are evolved for a set of customer locations based on the sales order information and are frequently modified to include rush orders. These routes are such that each delivery is made within a given time window. Further, total truckload of all delivery locations over any particular route is not allowed to exceed the weight and volume capacities of the truck. The basic system modules such as user interface functions and database are designed using MS Access 2000. An interface module to retrieve data from existing ERP system of the company is developed to import pick-ticket information. A customer inter-distance maintenance module is designed with the abilities of a learning tool to reduce information retrieval time between the routing system and the GIS server. The Graphical User Interface with various screen forms and printable reports is developed along with the routing module to achieve complete system functionality and to provide an efficient logistics solution. This problem, formulated as a mixed-integer program, is of particular interest due to its generality to model problem scenarios in the production shop such as job-shop scheduling, material handling, etc. This problem is coded and solved for instances with different input parameters using AMPL/CPLEX. Results of test runs for the company data show that the solution time increases exponentially with the number of customers. Hence, a heuristic approach is developed and implemented. Sample runs with small instances are solved for optimality using AMPL/CPLEX and are used to compare the performance of the heuristics. However, test runs solved using the heuristics for larger instances are compared with the manual routing costs. The comparison shows a considerable cost savings for heuristic solutions. Further, a what-if analysis module is implemented to aid the dispatcher in choosing input parameters based on sensitivity analysis. In conclusion, further improvement of the routing system and future research directions are proposed.

This diploma thesis deals with the risks of managing the course of the order in a selected company. It is a production plant of a globally operating concern in the automotive industry, focused on the production of lights. The thesis is divided into three parts. In the first part of the thesis is presented theoretical background based on the literature related to the selected topic. The next part is an analysis of the current situation, which contains a description of the company, a description of order processing in the company and an analysis of the risks that may occur in the selected process. The design part is supposed to propose measures that will lead to minimization of the most serious risks.

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Due to the rapid changing environment many organizations are striving to achieve agility and flexibility in internal and external environments. In order for an enterprise to be able to respond to this changing environment, it must integrate the business functions into a distinct system that is capable of exploiting information technology competently. Enterprise Resource Planning (ERP) mainly focused on integrating internal business functions and implementing an ERP system requires a significant amount of time and financial resources. Moreover, ERP systems are complex, non-flexible and are not capable of collaborating with autonomous application leading to difficulty in integration and customization [3]. Enterprise Application Integration (EAI) is an alternate technology to ERP where the integration process is automated without much effort. This research work mainly focuses on designing an order processing system using the concepts of EAI for Intra Organization in any small and medium enterprises (SME’s). As a result of this research work, a five layered architecture has been designed which can be integrated in any enterprise without affecting the existing business workflow. This architecture is categorized into Data Layer, Middleware Layer, Event Generation Layer, Translation Layer and Interface layer. Further to actually test the extent and reliability of this architecture a prototype system implementation is built at Hyundai Mobis Parts- Sweden, using the concepts of EAI. In addition the evaluation of the prototype system is performed to check the above defined layers of the architecture.

The intention of this master´s thesis is to analyze order processing in chosen company with focusing on sales activities. Subjects of our investigation are sales department processes. Object of the research is company AHP HYDRAULIKA, a. s. and it´s sales department. In the thesis are identified failure processes and contributions of this diploma´s thesis are specific proposals how to improve activities and processes at the sales department and elimination of insufficient and failure processes.

The diploma thesis „The Study of During the Contract in Company“ focuses on the analysis of order processing in the company, from accepting the order to expedition of the final product. The aim of the thesis is to observe and analyse the order processing in the company based on theoretical knowledge and determine weak spots in this process. The thesis contains specific proposals on how to eliminate these weak spots and improve this process.

The aim of this thesis is to optimization the order processing flow in an anonymous production company that manufactures production machinery for forging, forming and many other product processing tools. The thesis is divided into three main parts - theoretical, analytical, and propositional. The theoretical part focuses on defining terms and topics to better help in the understanding of the thesis, and is supported by references. The analytical part deals with the order processing analysis itself and attempts to identify potential issues that could negatively impact the company's business. The propositional part suggests process optimizations that could improve order processing.

<p><strong>Aim:</strong> More and more organizations worldwide want to develop products for global markets. At the same time, they need to make their products available in the global market to be competitive. One of today's trends to solve this problem of making products in the global market is by involving logistics to manage complex distribution requirements. Organizations have developed strategic alliances with companies all over the world to manage their logistics operations network. (www.chrobinson.com).</p><p>My research was aimed at understanding the coordination of logistics activities at the terminal.</p><p> </p><p><strong>Method:</strong> I based my study on a combination of descriptive and exploratory type. As regards descriptive I presented my data collected in a descriptive analysis. Also I used the exploratory research to know exactly the implementation of logistics activities at Schenker's terminal and also to observe the activities, conduct interviews and administer questionnaires.</p><p> </p><p><strong>Result & Conclusions:</strong> The major results of my findings revealed that the existing management procedure of the outbound logistics system at Schenker terminal which involves material handling, transportation, distribution, cross-docking, customer service and information systems could not be seen as lean and agile. This is because of the existence of many problems faced by the terminal such as congestion, flows inefficiencies, excess scrap, too much manual documentation,  delays in deliveries, damages, poor customer service, return goods, idle equipment (forklift and trucks) and personal and high cost of operations.</p><p> </p><p><strong>Suggestions for future research:</strong> The study is limited in the sense that it does not include the whole supply chain; the terminal is just a part in the supply chain and whatever problems that are encountered are not experienced in the whole supply chain. This could lead to a broader basis of a future research project.</p>

Aim: More and more organizations worldwide want to develop products for global markets. At the same time, they need to make their products available in the global market to be competitive. One of today's trends to solve this problem of making products in the global market is by involving logistics to manage complex distribution requirements. Organizations have developed strategic alliances with companies all over the world to manage their logistics operations network. (www.chrobinson.com). My research was aimed at understanding the coordination of logistics activities at the terminal.   Method: I based my study on a combination of descriptive and exploratory type. As regards descriptive I presented my data collected in a descriptive analysis. Also I used the exploratory research to know exactly the implementation of logistics activities at Schenker's terminal and also to observe the activities, conduct interviews and administer questionnaires.   Result &amp; Conclusions: The major results of my findings revealed that the existing management procedure of the outbound logistics system at Schenker terminal which involves material handling, transportation, distribution, cross-docking, customer service and information systems could not be seen as lean and agile. This is because of the existence of many problems faced by the terminal such as congestion, flows inefficiencies, excess scrap, too much manual documentation,  delays in deliveries, damages, poor customer service, return goods, idle equipment (forklift and trucks) and personal and high cost of operations.   Suggestions for future research: The study is limited in the sense that it does not include the whole supply chain; the terminal is just a part in the supply chain and whatever problems that are encountered are not experienced in the whole supply chain. This could lead to a broader basis of a future research project.

The diploma thesis deals with order processing management in selected company focusing on business activity and development. The first part introduces the company and its product portfolio. The second part contains the theoretical background necessary to understand the issue. The third part focuses on analyzing the current state of the company and identifying ineffective processes within the sales department. The fourth part contains specific proposals to remove the current shortcomings and the last part summarizes the conditions and benefits of their implementation.