Industrial-organizational psychologist Stephen S.W. Gilliland developed a model for studying job-seeker fairness perceptions in 1993 based on existing research in organizational justice. The model includes several rules which will result in job-seeker perceptions of fairness if satisfied and job-seeker perceptions of unfairness if violated. Given the prominence of this model in the literature as well as changes which have occurred in personnel selection (such as human resource information systems, or HRIS, and e-recruitment), scholars have called for a technological re-envisioning of the original model, especially the explanations/descriptions ascribed to each rule. The present study seeks to understand how HRIS e-recruitment technology impacts job-seeker fairness perceptions and in so doing update the Gilliland (1993) model using a qualitative methodology and website success measures from information systems success theory. It contributes to the literature on applicant fairness perceptions by accounting for technological change, and contributes to the field of Public Administration by studying a governmental e-recruitment portal thereby accounting for the particularities of public-sector HRM which is underrepresented in the organizational justice literature. Over the course of one (1) year, twelve (12) job-seekers participated in a series of focus group interviews where they reflected on their experiences applying for jobs in the Canadian federal civil service using the government’s e-recruitment portal. Participants completed profiles, sent applications, communicated with government personnel, and wrote internet tests, among other job-search activities, and reported on their experiences from the perspective of fairness. Results confirm the validity of all original procedural justice rules and offer insight into their application in a recruitment environment where applicants invest considerable time interacting with computerized systems. Two additional rules are also put forth including the ease with which candidates can deceive tests and privacy/trustworthiness using technology. The findings are limited insofar as data gathering took place during a time of reduced hiring activity by the employer and because participation was limited to one (1) specific geographic location.

Research on the influence of culture on creativity is in its infancy. Organizations world-wide may benefit from such research by implementing work environments that maximize creativity. In this article, the cross-cultural differences in creativity and the cultural values of cognitive uncertainty and desire for change were investigated. Three hundred eighty three undergraduate students from the University of North Florida and the University of Pretoria in South Africa participated in a study where creativity was measured using the Abbreviated Torrance Test for Adults (ATTA; Goff & Torrance, 2002) and the Creative Achievement Questionnaire (CAQ), particularly the portion of the CAQ identifying domain specific achievements (CAQ; Carson, Peterson, & Higgins, 2005). In addition to measuring creativity levels in both cultures, two cultural values, Cognitive Uncertainty and Desire for Change, were measured. Results indicate a significant positive correlation between Desire for Change and the CAQ in the United States and a significant negative correlation between Cognitive Uncertainty and the CAQ in South Africa. Independent samples t-tests were also conducted, resulting in higher scores from the United States sample on the ATTA and higher scores from the South African sample on Cognitive Uncertainty. It is argued that the results could have implications for developing work environments that foster creativity.

Women in leadership positions may experience stereotype threat when explicitly or implicitly reminded of gender and leader stereotypes. Increased worry about potentially confirming the stereotype should affect their behavior and perceptions in leadership situations. I used a 3 (article) x 2 (confederate gender) between-participants design. Female participants read an article that either made stereotypes explicit (explicit threat), countered stereotypes (threat nullification), or did not include stereotype-relevant information (implicit threat) and were assigned to lead a male or female confederate through the construction of a Lego model. I hypothesized that women in the implicit threat conditions (implicit article; male confederate) would objectively and subjectively perform worse than women in the explicit and nullification article conditions and those working with a female confederate. Women should experience the situation more negatively in conditions of threat (explicit and implicit articles; male confederate). Confederate perceptions of the participants should be more negative, except competence, when participants performed well (explicit and nullification article; female confederate). Results partially supported the hypotheses. Women who led men objectively performed worse, perceived their own performance as worse, were perceived as less competent and overall less favorably by their employees, and experienced the situation more negatively than women who led women. The article had little impact on participants and outcomes. The findings suggest that female leaders may be unintentionally undermining themselves when stereotype reminders are present, such as when asked to lead a man in a masculine task. Experiencing stereotype threat may influence women to opt out of leadership due to their negative experiences and they may not earn promotions due to poor performance and coworkers’ negative perceptions of their behavior.

The current study examined the problem solving behaviors of novices and experts in a complex computer simulation. Dynamic decision-making and complex problem solving abilities were analyzed to investigate if experts are the most successful of all participants when simulating the role of CEO of a chocolate factory, CHOCO FINE. Participants included novices, business undergraduate students and psychology undergraduate students, and experts, small business owners. Results revealed that small business owners engaged in the most successful dynamic decision-making strategies. Experts compared to novices had more total monies at the end of the simulation, spent more time in the first two months of twenty-four months, spent less money on information collection overall, made the most changes in representatives and advertising, and less changes in market research. This study addressed the differences between novices and experts not only in performance, but also in behavior in a complex and uncertain situation. The findings from this research enhance the dearth of research in addressing the relationship between behavior strategy and performance specifically in the area of expertise. The research at hand extends the previous literature within the domain of decision-making and provides insight for the differences in behavior strategies between novice and expert subjects.

The present study was conducted to investigate whether returning veterans feel ostracized (excluded and ignored) and if they experience its immediate negative impact (reflexive pain response and thwarted basic needs) on university campuses. Additionally, this study was designed to investigate veteran students’ feelings of perceived burdensomeness, and three caveats of student engagement: student faculty engagement, community-based activities, and transformational learning opportunities. Participants in the study were 118 civilian and veteran students at the University of North Florida. All data were collected through a world wide web surveying program that allowed each participant to respond on computers from any location. Both veteran and civilian participants recorded the interactions and feelings they recalled experiencing in the classroom during the month prior to participating in the study. The surveys administered were the Needs Threat Scale, the Numeric Rating Scale (NRS-11), the Wong Baker Faces Pain Rating Scale, the Interpersonal Needs Questionnaire (INQ), the Student Faculty Engagement (SFE) scale, the Community Based Activities (CBA) scale, and the Transformational Opportunity (TLO) scale along with a demographics questionnaire. Results show that participants in the veteran group reported greater thwarted belongingness than civilian students. Military service was also associated with less engagement in CBAs and TLOs. The association with less engagement in CBAs explained the impact of militarily service on thwarted belongingness.

The present study – employing psychometric meta-analysis of 92 independent studies with sample sizes ranging from 26 to 322 leaders – examined the relationship between EI and leadership effectiveness. Overall, the results supported a linkage between leader EI and effectiveness that was moderate in nature (ρ = .25). In addition, the positive manifold of the effect sizes presented in this study, ranging from .10 to .44, indicate that emotional intelligence has meaningful relations with myriad leadership outcomes including effectiveness, transformational leadership, LMX, follower job satisfaction, and others. Furthermore, this paper examined potential process mechanisms that may account for the EI-leadership effectiveness relationship and showed that both transformational leadership and LMX partially mediate this relationship. However, while the predictive validities of EI were moderate in nature, path analysis and hierarchical regression suggests that EI contributes less than or equal to 1% of explained variance in leadership effectiveness once personality and intelligence are accounted for.

Made available in DSpace on 2017-06-01T18:29:31Z (GMT). No. of bitstreams: 1 jorge_gomes_silva_sobrinho.pdf: 2786124 bytes, checksum: 36e3b7702147d401ae82b278d56d2a56 (MD5) Previous issue date: 2016-05-02 / The transition management model in an enterprise is a complex task, which involves a set of variables, often scattered, among them the unpredictable, or those going through the execution of the plan. In family businesses, the unpredictable can be marked by the affective dimension, which is intertwined with the management and the family. The doctoral research this aimed to monitor and systematize a process of change from a centralized model of human resources management (HR) for a distributed and consultative model, a family-owned medium-sized in Pernambuco, welcoming the affective dimension as power Transformative through the creation of daily practices from the same family organizational culture, for construction of the new operating model of HR. In an attempt to systematize this process, a guiding question of the study was built, "How psychology would connect the components of other theoretical and methodological territories, to propose clinical management, which acolhesse and take care of the affective dimension in the transition of such models? " . Adopted a multiple strategy as the theoretical framework, through ergology, schizoanalysis and social psychology from the methodological approach of mapping Deleuze and Guattari (1995), Barros and Kastrup (2009) and Rolnick (2011) in which to intervene is to follow subjectivity production processes. The intervention was carried out in a family business, established in Olinda -PE and activities in the trade of consumer ready food. Participated in the survey, store managers, directors, psychologists, HR management and workers who took turns at different moments of research, divided into four movements: exploratory, depth, action and evaluation. As the new model building mode, we were chosen in the first phase - exploratory - by a documentary analysis of the Handbook on Integration (MI) of new employees and listening directors, psychologists, store managers and HR manager through reflective conversations mounting diagnosis. Even at this stage, the workers were heard through their comments, described the organizational climate survey document held by the HR sector before our research. In the other phases, we have adopted the use of " devices " number to access the experiences of the participants. It was also used the " Field Diary " the researcher as a record of impressions, observations and feelings to participate in the " devices" planned: thematic workshop, clarification meetings, supervision and whells conversations. As a method for analysis of production and diary notes field, we use of mind maps (Novak & Gowin, 1996), built through online applications and remote GOCONQR anda CMAPTOOLS, producing a topography of brands and traits that circulated in rhizome-management through transformative actions. At the end, we understand that clinical mamagement, is positioned as a clinical work, where their activities are aimed at through experiments and inventions, giving passages to implicit and explicit affections in the narrative os Family businesses, through recognition and acceptance of such size, circumscribing new practices based on dialogue between workers, managers and company management. / A transição de modelo de gestão numa empresa é uma tarefa complexa, que envolve um conjunto de variáveis, muitas vezes dispersas, dentre elas as imprevisíveis, ou seja, aquelas que atravessam a execução do planejado. Nas empresas familiares, o imprevisível pode ser marcado pela dimensão afetiva, que está entrelaçado à gestão e a família. A presente pesquisa de doutorado teve como objetivo acompanhar e sistematizar um processo de mudança de um modelo centralizado de gestão de Recursos Humanos (RH) para um modelo distribuído e consultivo, numa empresa familiar de médio porte em Pernambuco, acolhendo a dimensão afetiva como potência transformativa, por meio da criação de práticas cotidianas provenientes da própria cultura organizacional familiar, para construção do novo modelo de funcionamento da área de RH. Na tentativa de sistematizar esse processo, uma questão norteadora do estudo foi construída: Como a psicologia conectaria elementos constitutivos de outros territórios teóricos e metodológicos, para propor uma clínica da gestão, que acolhesse e cuidasse da dimensão afetiva na transição de tais modelos? . Adotou-se uma estratégia múltipla quanto ao referencial teórico, por meio da ergologia, esquizoanálise e psicossociologia a partir do enfoque metodológico da cartografia de Deleuze e Guattari (1995), Barros e Kastrup (2009) e Rolnick (2011) em que intervir é acompanhar processos de produção de subjetividade. A intervenção foi realizada numa empresa familiar, com sede em Olinda-PE e atuação no comércio de consumo de alimentos prontos. Participaram da pesquisa, gestores de loja, diretores, psicólogas, gestora de RH e trabalhadores que se revezaram em momentos distintos da pesquisa, dividida em quatro movimentos: exploratória, aprofundada, ação e avaliação. Como modo de construção do novo modelo, optou-se na primeira fase exploratória - por uma análise documental do Manual de Integração (MI) dos novos funcionários e a escuta dos diretores, psicólogas, gestores de loja e gerente de RH através de conversas reflexivas para montagem do diagnóstico. Ainda nesta fase, os trabalhadores foram escutados através dos seus comentários, descritos no documento pesquisa de clima organizacional, realizada pelo setor de RH antes da nossa pesquisa. Nas demais fases, adotamos o uso de dispositivos diversos, para acessar as experiências dos participantes. Também foi utilizado o Diário de Campo do pesquisador como registro das impressões, observações e sentimentos ao participar dos dispositivos planejados: oficina temática, reuniões de esclarecimentos, supervisão e rodas de conversas. Como método para análise das produções e notas do diário de campo, utilizamos o uso de mapas mentais (Novak & Gowin, 1996), construídos por meio dos aplicativos online GOCONQR® e remoto CMAPTOOLS®, produzindo uma topografia das marcas e traços que circularam no rizoma-gestão, por meio de ações transformativas. Ao final, compreendemos que a clínica da gestão, se posiciona como uma clínica do trabalho, em que suas intervenções, visam por meio de experimentações e invenções, dar passagens aos afetos implícitos e explícitos nas narrativas das empresas familiares, por meio do reconhecimento e acolhimento de tal dimensão, circunscrevendo novas práticas baseada no diálogo entre os trabalhadores, gestores e direção da empresa.

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This study examined the practices that are currently being utilized by San Bernardino County for Social Work Practitioners in Child Protective Services (CPS) concerning retention of social workers.

This study looked at the potential reentry-aged women employed by the San Bernardino County Department of Children's Service. It identified the characteristics, motivations, needs and barriers of the reentry age female student. This study explored the reasons why some SBCDCS reentry-aged workers choose to further their education, while others do not.