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Law, Wing Sze Vikki. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2007. / Includes bibliographical references (leaves 38-40). / Abstracts in English and Chinese. / Abstract --- p.i / Acknowledgements --- p.ii / Chapter Chapter 1 --- Introduction --- p.1 / Background of Goal Setting Theory --- p.1 / The Dark Side of Goal Setting --- p.2 / How does goal setting motivate unethical behavior? --- p.5 / Organizational climate encourages unethical behavior --- p.6 / Costs of goal failure and the benefits of unethical behavior --- p.6 / The effects of extrinsic reward --- p.8 / "Goal proximity and the ""Goal Looms Larger Effect""" --- p.9 / Mediating role of goal commitment --- p.9 / Chapter Chapter 2 --- Method --- p.11 / Participants and Design --- p.11 / Task and Procedures --- p.11 / Manipulations --- p.12 / Chapter Chapter 3 --- Result --- p.15 / Main Analyses --- p.15 / Goal assignment methods and perceived goal difficulty and specificity --- p.15 / Goal assignment methods and perceived level of challenge and stress --- p.16 / Goal assignment methods and performance --- p.17 / Goal assignment and work effort --- p.19 / Performance overstatement and understatement --- p.20 / Goal assignment methods and unethical behavior --- p.23 / Goal proximity and unethical behavior --- p.24 / Goal assignment and goal commitment --- p.25 / The mediating role of goal commitment on unethical behavior --- p.26 / Chapter Chapter 4 --- Discussion --- p.28 / Goal setting and work effort --- p.28 / Goal setting and performance --- p.29 / The Dark side of goal setting --- p.30 / Goal proximity --- p.32 / Mediating role of goal commitment --- p.32 / Goal setting and goal commitment --- p.32 / Chapter Chapter 5 --- Conclusion and Implications --- p.34 / Limitations and future studies --- p.36 / Reference --- p.38 / Appendix I Workbook --- p.41 / Appendix II Goal commitment scale --- p.61

abstract: Research suggests that behaving in an ingratiatory manner towards one’s supervisor is a double-edged sword. On the one hand, ingratiation is a powerful tool through which employees develop positive social exchange relationships with target audiences (i.e., supervisors) and subsequently obtain desired outcomes at work. On the other hand, third party observers of ingratiation often view this behavior (and the people enacting it) in a negative manner, thereby hindering ingratiatory employees’ ability to develop high quality social exchange relationships with these individuals. However, this research primarily focuses on how organizational actors perceive of ingratiatory employees while neglecting the social context in which this behavior occurs. This is an important limitation because there are compelling reasons to believe that the social context plays a crucial role in how individuals react to ingratiation. Specifically, the social context may influence the extent to which ingratiation is salient, valued, and/or perceived as normative behavior by organizational members both within and external to the ingratiator-target dyad, which in turn affects how this behavior relates to relationship quality with the target and observers. The objective of my dissertation is to address this limitation by integrating a social context perspective with social exchange theory to build a “frog-pond” model of ingratiation. To that end, I propose that employees’ ingratiation relative to their team members, rather than absolute levels of ingratiation, drives positive exchange quality with supervisors. Furthermore, I hypothesize that congruence between the focal employee’s ingratiation and other team members’ ingratiation increases employees’ social exchange quality with team members. I also shed light on the asymmetrical nature of ingratiation (in)congruence by investigating how different types of congruence and incongruence impact social exchange quality with team members in different ways. In addition, I examine how relative ingratiation indirectly influences supervisors’ citizenship behavior toward the focal employee via focal employee-supervisor social exchange quality, as well as how ingratiation congruence indirectly affects team members’ citizenship behavior toward the focal employee through social exchange quality between the two parties. I test my hypotheses in a multi-wave multi-source field study of 222 employees and 64 teams/supervisors. / Dissertation/Thesis / Doctoral Dissertation Business Administration 2019

abstract: The purpose of this study is to explore the way mindfulness informs how leaders make sense of and navigate paradoxical tensions that arise in their organizations. This study employs a qualitative research methodology, based on synchronous, semi- structured, in-depth interviews of leaders who hold a personal mindfulness practice. Qualitative interviews illuminate how leaders’ communication about paradoxical tensions (e.g., through metaphorical language) reflects the way they experience those tensions. Findings extend the constitutive approach to paradox by demonstrating the way mindfulness informs awareness, emotion, pausing, and self-care. Specifically, this study (1) empirically illustrates how higher-level, dialogic more-than responses to paradox may be used to accomplish both-and responses to paradox, (2) evidences the way discursive consciousness of emotion may generatively inform paradox management, (3) suggests the appropriateness and use of a new paradox management strategy that I term ‘mindful dis/engagement’, and (4) highlights self-care as an others-centered leadership capability. / Dissertation/Thesis / Doctoral Dissertation Communication 2019

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Research on stress and burnout and their influence on empathy, engagement, and retention, in healthcare support staff is scarce in the literature. The theoretical framework for this study was the conservation of resources (COR) theory which claims that when people are stressed, emotionally exhausted, and experiencing burnout, they protect and preserve their physical and mental resources from becoming depleted by reducing their effort and withdrawing from work. The key research question was: Does burnout mediate the relationship between stress and empathy, engagement, and turnover intentions in healthcare support staff working in a Federally Qualified Health Center (FQHC)? This quantitative, non-experimental, mediation analysis included 83 female and 10 male healthcare support staff working in an FQHC. The variables were assessed using the Job Stress Survey (JSS), Oldenburg Burnout Inventory (OBI), Interpersonal Reactivity Index (IRI) – Brief Form, and the Behavioral Intentions to Withdraw Measure (BIWM). A path analysis was performed to estimate the magnitude of the relationships between the variables. The results indicate that burnout does not mediate the relationship between stress and empathy, but it does significantly predict engagement and turnover intentions. FQHCs serve vulnerable and medically complex patients in underserved communities, and when the negative impact of burnout in healthcare support staff is addressed, patients, providers, and staff can enable positive social change by achieving important clinical health outcomes for patients.

Past research has shown a relationship between teachers' personalities and their ability to motivate students to perform, suggesting that teacher behaviors are the most important catalysts for student empowerment. This descriptive quantitative research bridged a knowledge gap by assessing the statistical significance of the relationship between secondary teacher personality types, as measured by the Myers-Briggs Type Indicator (MBTI) assessment, and their ability to academically empower their students, as measured by EDUCATEAlabama. A convenience sample of 334 secondary educators completed the MBTI assessment and reported EDUCATEAlabama empowerment scores. A comparison of Title 1 high school and non-Title 1 high school data, via t tests, was assessed against each dichotomous MBTI scale. These tests determined that the only significant difference between personality preferences of the two sets of teachers was on the Judging-Perceiving scale. The t tests also assessed that there were no significant differences in empowerment scores on each dichotomous continuum for each group of teachers. The results of the study positively affects social change by showing that it is possible to achieve equity in the distribution of teachers' personality types. This balance sets the foundation for quality education for all students, thereby increasing the number of successful students and decreasing student dropout rates.

While organizations have significantly reduced the overt and intentional forms of sex discrimination that impeded women’s careers in the past, a great deal of research suggests women continue to face informal barriers in the workplace. One such arena in which women tend to be disadvantaged is in their workplace networks. In many ways, men and women have similar networks, yet women are less likely than their male counterparts to have personal relationships with high status coworkers. Scholars have long suggested that these strategic connections are valuable and may be especially beneficial to or necessary for women. Networking has long been touted as one way women can overcome workplace disadvantage by strategically developing and/or capitalizing on such networks, which can enable their success and satisfaction at work. However, networking is a considerable investment. Indeed, networking has been called women’s third shift, after work and family responsibilities. As such, it is vital that we understand how women and men can best capitalize on their investments in networking. This research seeks to add to our scholarly understanding by examining the extent to which men and women can translate their networking behaviors into high status connections and capitalize on those connections to enhance their performance and job satisfaction. Results suggest networking behaviors enable men and women to have friends with higher informal status. However, while men’s networking behaviors are related to having higher ranking (formal status) friends, women’s networking behaviors are related to having lower ranking friends. Post-hoc analyses begin to explore the possibility that these gender differences are due to choices made by or others’ reactions to male and female networkers. Results also distinguish between employees’ gender and legitimacy to shed light on how and why men and women can develop and capitalize on high status connections, providing practical implications for employees and organizations seeking to intervene to enable women and men to develop high status connections. This research uses multimethod data to illuminate ways in which both women and men can translate their networking behaviors into high status connections, workplace performance, and job satisfaction.

My research examines the importance of a particular form of cross-group brokerage in social networks wherein a person represents a bridge between his or her group and people belonging to a different group. Prior research on network brokerage and leadership emergence has failed to distinguish between brokerage in general and the kind of boundary-spanning between groups that is the focus of my research. Moreover, what we currently know about social network brokerage and leadership emergence comes either from highly abstracted laboratory-based work, or it comes research in relatively traditional work organizations with clear formal structures. It is unclear whether prior research from traditional organizational settings can be applied to nontraditional organizations in the so-called “creative industries,” which are the focus of my research. The core hypotheses my research examines are: (1) Do individuals whose friendship networks help them bridge between groups emerge as leaders in the eyes of others? And (2) Are people who are socially perceptive and socially skilled better at leveraging such boundary-spanning positions to win nominations of leadership from others? Data from the study come from interview and survey data from four different musical orchestras based in Korea.