Indiana University-Purdue University Indianapolis (IUPUI) / Nonprofit governing board diversity recently gained attention from scholars, and the changing demographics of the United States' population create urgency around understanding how to diversify nonprofit boards. This study examined nonprofit board diversity in the largest majority-minority city in the United States -- Houston, Texas -- which was also declared the most diverse city in the country in the 2010 Census. GuideStar was used to identify nonprofit organizations in the Houston metropolitan area with annual revenue of $250,000+ and were contactable. 712 executive directors were surveyed electronically; there was a 26% response rate yielding responses from 185 nonprofit organizations. The survey was designed in three sections to study board composition, board processes and whether or not the executive director's perception of the governance model would influence the diversity ratio on an organization's board, and the analyses correspond with those three sections. The study found Houston's nonprofit boards are 9% more diverse than the national average and that Caucasians continue to be overrepresented in governing roles. Other composition findings were that the diversity ratio for board members under 35 years old is beginning to mirror the Houston population and that there was statistical significance between board members being 65 years+ and a lower diversity ratio on the board; however, there was no evidence that suggested nonprofit boards are more diverse in diverse communities. The study identified a gender gap in executive committee service, with a mode of one female serving on these committees despite that fact women make up 46% of all nonprofit board members. No relationship was found between diversity ratios and board procedures or the executive director's perception of the organization's governance model. Other findings were that Houston boards use executive committees at twice the rate of the national average, and that there is direct contradiction between the perceived value of diversity and what characteristics are considered important when recruiting board members. This study ruled out simple solutions for increasing board diversity through board procedures, and it identified areas for future research regarding governance models, the alignment of recruiting characteristics with board diversity and gender equality in leadership.

Indiana University-Purdue University Indianapolis (IUPUI) / The increasing call for accountability combined with increasing competition for resources has given program evaluation more importance, prominence and attention within the United States nonprofit sector. It has become a major focus for nonprofit leaders, funders, accrediting organizations, board members, individual donors, the media and scholars. Within this focus however there is emerging attention and literature on the concept of evaluation capacity building to discover what organizations require to be able to effectively and efficiently evaluate their programs. This study examines this topic within the environment and stakeholder relationship dynamics of nonprofit human service organizations. A multi-stakeholder research approach using qualitative interviews of executive directors, board chairs, program staff, funders and evaluators, as well as two case studies, is employed to provide insight into the factors that determine an organization’s evaluation capacity. The overarching goal of this research is to impart this information to stakeholders interested in program evaluation, by analyzing elements for capacity beyond the more common, narrow scope of financial resources and evaluation skills. This purposeful approach intends to broaden our understanding of evaluation capacity building to encompass developing the necessary resources, culture, leadership and environments in which meaningful evaluations can be conducted for nonprofit human service programs. Results indicated that effective evaluation capacity building requires more than just funds, personnel and expertise. Some of the important factors that impacted this process included leadership; value orientations; congruence among stakeholders for their perceptions of evaluation terms and concepts; resource dependency; quality signaling; stakeholder involvement and understanding of their role in program evaluation; organizational culture; organizational learning; personal preferences; and the utilization of available evaluation tools. This study suggests that stakeholders interested in effectively building capacity to evaluate programs should be cognizant of these political, financial, social, intellectual, practical, structural, cultural and contextual implications.

As organizações, buscando estabelecer um padrão de alta performance que lhes garanta a vantagem competitiva e a sustentabilidade empresarial, estão focadas em seu próprio redesenho, estudando e desenvolvendo novos modelos. A administração de recursos humanos (RH), por sua vez, deseja não só acompanhar essas mudanças, mas auxiliar em sua condução, adotando novas práticas e assumindo novas responsabilidades. O presente trabalho se propôs a estudar mudanças na Administração de RH (ARH) de 150 organizações estabelecidas no Brasil, avaliando se existe um movimento de \"expansão horizontal\", ou seja, verificando se as áreas de RH e seus executivos vêm abraçando novas demandas, práticas e responsabilidades, ou se continuam restritas às atividades e responsabilidades tradicionalmente presentes na literatura. Os resultados indicam que, embora as áreas de RH tendam a ser mais tradicionais e universalistas, algumas organizações estão preparando seu RH para o futuro. / The organizations, seeking to establish high-level performance standards to guarantee competitive leverage and corporate sustainability, are focused on their redesign by studying and developing new models. The human resources (HR) administration, by the other hand, wants not only to follow such changes but also to help in its guidance through the adoption of new practices and the taking of new responsibilities. The current work proposes to study HR practice changes in 150 organizations established in Brazil, checking if there is a trend of \"horizontal expansion\", that is, to evaluate if the HR areas and their executives are embracing new demands, practices, and responsibilities or if they are keeping themselves restrict to traditional activities and responsibilities existing in the literature. The results show that, although the HR areas tend to be more traditional and universalist, some organizations are preparing their HR for the future.

The field of nonprofit management education is nascent and little of the research has extended into the area of leadership as a requisite competency for nonprofit leaders. Likewise, the research on leadership has not been widely extended to the nonprofit sector. Prior research suggests a broad range of competencies are necessary to lead in the dynamic, complex environment of nonprofits, the exercise of which differs from that in the for-profit sector. / Includes bibliography. / Dissertation (Ph.D.)--Florida Atlantic University, 2015 / FAU Electronic Theses and Dissertations Collection

Made available in DSpace on 2015-12-03T18:35:12Z (GMT). No. of bitstreams: 1 Edmauro_Carlos_de_Oliveira.pdf: 868764 bytes, checksum: 67314a2035b20c64de56c908d644c4e7 (MD5) Previous issue date: 2007-04-23 / The objective of this work was to study the practical ones used in the process of management of the Organizations of the Third Sector aiming at the promotion of the organizacional effectiveness. The research presented a revision of the theoretical on the considered subject. The motivation of the research was given by the quantitative growth of the Organizations of the Third Sector, in the last decades where it appears the individual concern of the agencies of promotions, associates and givers regarding the management of the disponibilizados resources. The methodology used in the work for attainment of the data, if gave by means of field research, where it was used of the questionnaire as research instrument. For the analysis of the collected data a non-parametric test was used, has tested H of Kuskall-Wallis and descriptive statistics with I assist of software SPSS. The tests had had as purpose to present characteristics of the practical ones used by the organizations and to detect the perception of the managers in relation the effectiveness factors. The results had demonstrated that the Organizations of the Third Sector are if being valid you usually practise them of management used in the first sector and that these practical used in the management process has propitiated as consequence a promotion of the effectiveness. / O objetivo deste trabalho foi estudar as pr??ticas utilizadas no processo de gest??o das Organiza????es do Terceiro Setor visando ?? promo????o da efic??cia organizacional. A pesquisa apresentou uma revis??o do referencial te??rico sobre o tema proposto. A motiva????o da pesquisa foi dada pelo crescimento quantitativo das Organiza????es do Terceiro Setor nas ??ltimas d??cadas, quando surge a preocupa????o dos ??rg??os de fomento, associados e doadores individuais a respeito da gest??o dos recursos disponibilizados. A metodologia utilizada no trabalho para obten????o dos dados se deu por meio de pesquisa de campo, utilizando-se o question??rio como instrumento de pesquisa. Para a an??lise dos dados coletados, utilizou-se um teste n??o-param??trico, teste H de Kuskall-Wallis e estat??stica descritiva, com aux??lio do software SPSS. Os testes tiveram como finalidade apresentar caracter??sticas das pr??ticas utilizadas pelas organiza????es e detectar a percep????o dos gestores em rela????o ao fatores da efic??cia. Os resultados demonstraram que as Organiza????es do Terceiro Setor est??o se valendo das pr??ticas de gest??o usualmente utilizadas no primeiro setor e que estas pr??ticas utilizadas no processo de gest??o t??m propiciado a promo????o da efic??cia.

As organizações, buscando estabelecer um padrão de alta performance que lhes garanta a vantagem competitiva e a sustentabilidade empresarial, estão focadas em seu próprio redesenho, estudando e desenvolvendo novos modelos. A administração de recursos humanos (RH), por sua vez, deseja não só acompanhar essas mudanças, mas auxiliar em sua condução, adotando novas práticas e assumindo novas responsabilidades. O presente trabalho se propôs a estudar mudanças na Administração de RH (ARH) de 150 organizações estabelecidas no Brasil, avaliando se existe um movimento de \"expansão horizontal\", ou seja, verificando se as áreas de RH e seus executivos vêm abraçando novas demandas, práticas e responsabilidades, ou se continuam restritas às atividades e responsabilidades tradicionalmente presentes na literatura. Os resultados indicam que, embora as áreas de RH tendam a ser mais tradicionais e universalistas, algumas organizações estão preparando seu RH para o futuro. / The organizations, seeking to establish high-level performance standards to guarantee competitive leverage and corporate sustainability, are focused on their redesign by studying and developing new models. The human resources (HR) administration, by the other hand, wants not only to follow such changes but also to help in its guidance through the adoption of new practices and the taking of new responsibilities. The current work proposes to study HR practice changes in 150 organizations established in Brazil, checking if there is a trend of \"horizontal expansion\", that is, to evaluate if the HR areas and their executives are embracing new demands, practices, and responsibilities or if they are keeping themselves restrict to traditional activities and responsibilities existing in the literature. The results show that, although the HR areas tend to be more traditional and universalist, some organizations are preparing their HR for the future.

Indiana University-Purdue University Indianapolis (IUPUI) / Grounded in leadership, cultural, communication, and gender studies, this dissertation investigates the challenges African-American women executives in the philanthropic foundation sector faced as they strive to have their culture legitimated within the culture of the workplace. Through the use of case study methodology, I examined the experiences of participants by conducting oral history interviews that traced their critical path to leadership. I also incorporated my own experiences in the field to further explore the connections between race, gender, and leadership styles in philanthropic organizations. The interviews and my own auto-ethnographic research explored the possible consequences of black executive women in the foundation world not being able to share aspects of their cultural lives in workplace networks and the impact of the critical exclusion of who they really are as whole human beings on the quality of their careers. An analysis of data collected from the interviews revealed key factors critical to the success of study participants. First was the presence of familial or close adults actively engaged in philanthropic activity during the participants’ formative years. Second was a strong influence of a faith tradition. Additionally, the date revealed that participants’ involvement in outside leadership roles, often tied to their racial and gender identities, were not capitalized on by employers. This study achieved several key outcomes. First, it afforded participants an opportunity to develop the personal satisfaction of expanding the body of knowledge related to leadership development within the philanthropic foundation sector. Additionally, by sharing their stories, these individuals were able to develop or strengthen mentorship relationships. Lastly, this study has the potential of being of significant benefit to the greater philanthropic foundation sector, since it worked towards the expansion of the body of knowledge specific to the issues of gender and cultural differences within the foundation sector.

非政府社會服務機構作為第三部門，於社會福利服務擔當重要角色。由於近年的全球化引致社會問題性質複雜化，以及本地政經環境的挑戰，令非政府社會服務機構面對不少前所未有的困難。如能有效掌握建制對機構的規範、與提供資源者互相依存的關係，將有助機構成功的生存和發展。 / 管理者與前線社會工作者是兩群主要面對上述困難的相關人員，他們如何理解現況、管理者會作出何種應對策略、前線社工又如何反應等都是值得深入研究的課題。 / 管理者及前線社會工作者是本研究的主要研究對象，本研究成功訪問了17位管理者及11 位前線社會工作者。研究發現管理者普遍關心機構的財政穩健情況。基於管理者的關注角度，機構所採納的策略傾向是配合建制規範、擴展服務及資源、提升資助者及服務使用者對機構的信任度。可是這等機構策略卻換來前線社會工作者的負面回應，尤其被認為是導致低工作滿足感及士氣低落的成因。前線社工關心的是專業形象及個人的身心健康。除了注重制度化的認受性及爭取資源外，本研究建議機構宜多促進前線社工對機構使命及目標的共同承擔。此外有鑑機構於公民社會的參與及倡導工作承擔的有限性，建議宜提升此方面的關注。 / It is generally agreed that Non-Governmental Social Service Organizations (NGSSOs) play specific roles as part of the third sector in the process of social welfare service provision. However, due to the globalized and structural nature of the emerging social problems, as well as the local challenges, NGSSOs are experiencing difficulties in reaching their goals and performing their missions. To manage well the institutional rules and the interdependent relation with the environment may lead to effective organizational survival and development. Management staff as well as frontline social workers are two major parties who may have significant responses upon these challenges and difficulties. How these two groups perceive the current situation, how management staff decide to adopt whichever kind of organizational strategies; whereas how frontline social workers respond to these organization policies are areas worth for study. / In this study, organization leaders and frontline social workers were selected as the study target. A total of 17 management staff and 11 frontline social workers were interviewed. It is revealed that NGSSO management staff concern most with the financial stability and viability of their organizations. Under such an orientation, organizational strategies adopted by these leaders relate largely to compromising to institutional rules, expanding services and resources, and increasing organizational credibility among funders and service users. These organization-wide behaviors have turned out to have negative effects on job satisfaction and work atmosphere among frontline social workers. Comparing to their supervisor counterpart, they concern more about their professional identity and subjective well being. / Apart from gaining institutional legitimacy and environment resources, it is recommended that NGSSOs may put extra effort in promoting shared mission and organizational goals among their frontline staff. It was also found that representing civil society and doing advocacy work do not take high priority among NGSSO informants. It is suggested that NGSSOs focus more on this area and readjust the balance of being a service provider and an active member of civil society. / Detailed summary in vernacular field only. / Detailed summary in vernacular field only. / Detailed summary in vernacular field only. / Au, Kit Ying Anita = 香港非政府社會服務機構的機構生存與發展策略 / 區潔盈. / Thesis (Ph.D.) Chinese University of Hong Kong, 2013. / Includes bibliographical references (leaves 313-348). / Abstracts also in Chinese; appendixes includes Chinese. / Au, Kit Ying Anita = Xianggang fei zheng fu she hui fu wu ji gou de ji gou sheng cun yu fa zhan ce lüe / Qu Jieying.

La thèse vise à étudier la stratégie des clubs sportifs à travers leur évolution dans la hiérarchie compétitive. Elle s’appuie dans une première partie sur la discussion des apports de la théorie des parties prenantes, du leadership et de la théorie des conventions pour proposer un modèle d’analyse de la dynamique stratégique d’un club, ainsi qu’une typologie de configurations stratégiques. Dans une deuxième partie, la thèse confronte ce modèle à une étude longitudinale de trois clubs de basket-ball sur une quarantaine d’années. Les trois cas permettent d’analyser quatre types de configurations stratégiques : de croissance, de consolidation, de redéploiement, de sauvegarde.Les résultats de la thèse mettent en évidence quatre types de trajectoire correspondant à la succession de différentes configurations stratégiques. Les points d’inflexion apparaissent lorsque la stratégie n’atteint pas les effets attendus. La trajectoire stratégique, basée sur le résultat sportif, caractérise de la dynamique stratégique d’un club par l’enchaînement dans le temps des configurations. / The thesis aims at studying the strategy of sports clubs through their evolution in the competitive hierarchy. It is based in part on discussion of the contributions of the stakeholder theory, leadership and theory of conventions to propose an analytical model of the strategic dynamics of a club and a typology of strategic configurations. In second part, the thesis confronts this model to a longitudinal study of three basketball clubs on forty years. The three cases allow to analyze four types of strategic configurations : growth, consolidation, redeployment, safeguard.The results of the thesis reveal four types of trajectory corresponding to the succession of different strategic configurations. The inflection points occur when strategy does not achieve the desired effects. The strategic trajectory, sports result oriented, characterizes the strategic dynamics of a club by the sequence of configurations over time.

Made available in DSpace on 2015-04-16T14:49:10Z (GMT). No. of bitstreams: 1 arquivototal.pdf: 780784 bytes, checksum: 629e25f61971f4498dcf22eb6d10ee1d (MD5) Previous issue date: 2009-11-10 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / The main goal of this work is to comprehend the learning process of the managers in Non Governmental Organizations in the Northeast of Brazil. In order to achieve this proposal some specific goals have been established: a) identify the learning process of the managers in NGOS in the Northeast of Brazil; b) identify the role of the experience in the management learning process; c) identify the domains of learning of the managers in NGOS in the Northeast of Brazil and d) describe the meaning of being a manager in a NGO. The theory that has supported the investigation considered studies on the following themes: NGOS, to manage and guide, the theoretical segments of learning, the domains of learning and management learning. The methodological path that has been followed, had its starting point from an empirical research, through interviews with 16 managers of NGOS in the Northeast of Brazil. The research was guided by an interpretative paradigm and has used a qualitative approach, making use of discourse analysis as a tool to support the comprehensive interpretative analysis. As a result, it has been noticed that the learning process in NGOS in the Northeast of Brazil occurs in a dynamic and linked way integrated to the practice and, mainly, due to the demands of the managers´ jobs. Besides, there were found some specific domains during the process: the organizational domain (the learning about the organization), the instrumental domain (the learning about the work) and the individual domain (the learning about the self) and, based on the research a fourth one has appeared, the relational domain (the learning acquired from sharing the experience with the workmates and professional relations). Indicating how managers learn from their professional relationships. From various reports of the managers surveyed were able to identify the contribution of this area for learning managers in NGOs. The practical knowledge of management learning in NGOS has been influenced by the work environment, by the interaction through professional relations and by the self-knowledge. The research has concluded that the managers learn in the daily practice not only as a tool of acquisition of data, facts and practical knowledge, but also by the amount of knowledge from individuals and organizations. One can say that managers of NGOs learn about their work environment on three levels: the internal, about themselves, in their external actions, managers learn, for example, to deal with the funding agencies and international agencies to maintain institutional projects in operation. And the level of the social environment in which your organization operates, managers learn to overcome the barriers imposed by society, these barriers that often hinder the work of these managers. Finally, some implications and recommendations were presented to new researches with the aim to contribute to the development of studies involving the management learning and the learning in Non Governmental Organizations. / O objetivo deste estudo é compreender o processo de aprendizagem de gerentes em Organizações Não Governamentais, no Nordeste brasileiro. Para alcançar este propósito foram estabelecidos os seguintes objetivos específicos: a) identificar o processo de aprendizagem dos gerentes em Organizações Não Governamentais, no Nordeste brasileiro; b) identificar o papel da experiência no processo de aprendizagem gerencial em Organizações Não Governamentais, no Nordeste brasileiro; c) identificar os domínios da aprendizagem dos gerentes em Organizações Não Governamentais, no Nordeste brasileiro e d) descrever o significado de ser gerente em uma Organização Não Governamental. A teoria que embasou esta investigação considerou estudos sobre: as Organizações Não Governamentais, gerenciar e liderar, as correntes teóricas da aprendizagem, os domínios da aprendizagem e sobre aprendizagem gerencial. O caminho metodológico percorrido partiu da realização de pesquisa empírica, por meio de entrevistas semi-estruturadas com 16 gerentes de ONG s situadas no Nordeste brasileiro. O caminho foi orientado por um paradigma interpretativo e utilizou uma abordagem qualitativa, empregando a análise de discurso como ferramenta para dar suporte a análise compreensiva interpretativa. Nos resultados verificou-se que o processo de aprendizagem em Organizações Não Governamentais no Nordeste brasileiro ocorre de forma dinâmica e integrada à prática e, principalmente, devido às demandas do próprio trabalho dos gerentes. Foram identificados nos resultados os domínios da aprendizagem dos gerentes de ONG s: domínio organizacional (aprendizado sobre a organização), o domínio instrumental (aprendizado sobre o trabalho) e domínio individual (aprendizado sobre si mesmo) e emergiu dos resultados um quarto domínio, o relacional, que ocorre por meio das trocas com os companheiros de trabalho, indicando como os gerentes aprendem com os relacionamentos profissionais. A partir de vários relatos dos gerentes pesquisados foi possível identificar a contribuição deste domínio para o aprendizado de gerentes em ONG s. O saber prático do processo de aprendizagem gerencial em ONG s é influenciado pelo ambiente de trabalho, pela interação nos relacionamentos profissionais e pelo autoconhecimento. Concluiu-se que os gerentes aprendem na prática do fazer diário não só como uma aquisição de dados, fatos e sabedoria prática, mas também pelo acúmulo dos saberes dos indivíduos e das organizações. Pode-se dizer que os gerentes de ONG s aprendem sobre seu ambiente de trabalho em três níveis: o nível interno, sobre a própria organização, no nível externo às suas ações, os gerentes aprendem, por exemplo, a lidar com os financiadores nacionais e das agências internacionais de cooperação, para manter os projetos institucionais em funcionamento. E no nível do ambiente social, no qual os gerentes aprendem a transpor as barreiras impostas pela sociedade, que muitas vezes dificultam o trabalho destes gestores. Por fim, foram apresentadas algumas implicações e recomendações, objetivando contribuir para o desenvolvimento de estudos envolvendo a aprendizagem gerencial e a aprendizagem em Organizações Não Governamentais.