I present the results of two studies designed to explore how Expectation Violation Theory may explain biases in performance ratings. Study 1 examines how pre-hire information biases on-the-job ratings of task performance. Study 2 replicates the findings of Study 1 for on-the-job ratings of OCB performance. Results of these studies suggest that expectations violations do occur when on-the-job performance is either higher or lower than suggested by pre-hire information. However, first impressions of the employee appear to bias performance ratings of both task and OCB performance rather than expectation violations. Findings suggest applicants that make positive first impressions are rated higher on both OCB and task performance than equivalently performing co-workers who make less favorable first impressions.

As research into the dynamic characteristics of job performance across time has continued to accumulate, associated implications for performance appraisal have become evident. At present, several studies have demonstrated that systematic trends in job performance across time influence how performance is ultimately judged. However, little research has considered the processes by which the performance trend-performance rating relationship occurs. In the present study, I addressed this gap. Specifically, drawing on attribution theory, I proposed and tested a model whereby the performance trend-performance rating relationship occurs through attributions to ability and effort. The results of this study indicated that attributions to ability, but not effort, mediate the relationship between performance trend and performance ratings and that this relationship depends on attribution-related cues. Implications for performance appraisal research and theory are discussed.

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The element of fairness in a performance appraisal system is essential for an organisation. If the system of an organisation is not fair, it may result in an employee being dissatisfied with the appraisal system and this may lead to extremes such as employee attrition. The purpose of the study was to examine educators’ perspectives of fair performance appraisal practices in selected independent schools in Gauteng Province, South Africa. The research approach adopted for the study was qualitative while the research design used was case study. Purposive sampling technique was used in the selection of the sample for this study. The findings of the study revealed that teachers think performance appraisal was conducted properly and the process helps to improve individual teaching output. The HODs believed performance appraisal was conducted in a positive and encouraging manner. The school principals also viewed the appraisal process positively, indicating that the competence of teachers and the quality of teaching and learning taking place in the school are assessed by doing performance appraisals. The different categories of the participants namely, teachers, HODs and principals believed that the process of performance appraisal was quite fair and recommended that there should be other tools for assessing the teachers’ ability. Furthermore, the teachers did not see the appraisal system as unfair, but proposed other effective ways of conducting the appraisal system. According to the HODs, the process is time-consuming and the principals were satisfied with the appraisal process but cautioned that the process would become unfair if bonuses are given to the teachers. In addition, the teachers submitted that the exercise can be unfair if assessment is based on incorrect or inaccurate information. A fair appraisal process is when all parties are open and communicate with one another, constructive and honest feedback is given as well as the use of agreed upon procedures consistently. In conclusion, to improve the effectiveness of performance appraisal practices, fair performance appraisal practices should be given utmost priority. / Dissertation (MEd)--University of Pretoria, 2017. / Education Management and Policy Studies / MEd / Unrestricted

Syftet med studien är att bidra med ny kunskap om medarbetarsamtal och hur det kan påverka medarbetarens motivation. Anledningen till att studera detta område är för att hjälpa en given organisation i dess utveckling av medarbetarsamtal. Det som studeras är nuvarande arbetssätt för medarbetarsamtal, hur de nuvarande arbetssätten påverkar medarbetarens motivation samt hur arbetssätt för medarbetarsamtal kan utvecklas för att i större utsträckning påverka medarbetarens motivation. För möjlighet att uppnå studiens syfte har semistrukturerade intervjuer genomförts kombinerat med en litteraturundersökning inom det studerade området. Resultatet visar på en variation av arbetssätt för medarbetarsamtal som praktiseras. Ett årligt medarbetarsamtal tillsammans med kontinuerliga uppföljningar och daglig feedback är arbetssätt som förespråkas och anses påverka medarbetarens motivation. Studien visar på vikten av att förmedla syftet med medarbetarsamtalet till samtliga medarbetare inom en organisation samt att organisationens och chefernas prioriteringar för medarbetarsamtal har stor inverkan på hur medarbetarsamtal praktiseras inom organisationen.

No description available.

Although there is substantial literature on the use of performance appraisal in the for-profit world, there is little literature available concerning the appraisal of staff positions in higher education. More knowledge is needed in this area since there is considerable research indicating that performance appraisal creates benefits to an organization and its employees. This study provides a comprehensive review of the development and use of performance appraisal in the United States, and a detailed look at the purposes, benefits, and challenges of performance appraisal. The study found a very high usage of staff performance appraisal in its population of 108 Christian colleges and universities. However, it also found a significant amount of dissatisfaction with the appraisal process due to (a) lack of leadership support for the appraisal process, (b) supervisors not being held accountable for the timely completion of their appraisals, and (c) the lack of training provided supervisors for doing performance appraisals well.

A sample of aberrant self-promoters (ASPs) was identified through their pattern of answers on a 179-item questionnaire. A group of comparison participants who did not exhibit the ASP pattern was also identified. The participants viewed a videotape of a lecture and rated the lecturer's performance. Half of the participants were told that they were required to provide face-to-face feedback to the lecturer (the accountability condition); the other half were not given these instructions (non-accountability condition). Also, half of the participants were told that there may be an opportunity for them to appear on a training video for graduate student instructors (opportunity for personal recognition condition); the other half were not told of this opportunity (no opportunity condition). This study attempted to identify the roles of aberrant self-promotion, accountability, and opportunity for personal recognition in rater accuracy and rater leniency. / Master of Science

<p>This study found that the performance appraisal process, in particular, is an instrument of the performance appraisal system that contributes tremendous value to planning and implementation. The research found that the performance appraisal process in the City of Cape Town can be improved through addressing the process and improving the approaches followed by the managers in daily appraisals, which can be done by following the complete process and including all the steps it involves, and by having a positive attitude towards the performance appraisal process. This mini&ndash / thesis also provides a set of conclusions and recommendations for the performance management and performance appraisal system, particularly regarding appraisal process enhancement. It is hoped that the lessons learned through this study will inform current practices and provide information for future research at local government level.</p>

The purpose of this paper was to gain knowledge about the conversation about developmental opportunities in the organization, and how a company uses it. The focus was on four different themes, purpose of the conversation about developmental opportunities in the organization, planning, execution and content, feedback. The sample consisted of six people, three employees and three managers of the company. The interviews were conducted by an interview guide, one for the employees and one for the managers. The results of the interviews showed that the conversation about developmental opportunities in the organization was used by managers to make all employees to strive in the same direction, an opportunity for employees to reconcile how their work performance is perceived by their managers, the use of a preparation model differs between managers and feedback was important. In the discussion, the authors analysed the four themes and compared them to previous research. / Syftet med uppsatsen var att få kunskap om vad utvecklingssamtal innehåller och hur ett företag använder det. Fokus låg på fyra teman, syfte med utvecklingssamtal, planering, genomförande och innehåll, återkoppling och uppföljning. Urvalet bestod av sex personer, tre medarbetare och tre chefer på ett företag. Intervjuerna genomfördes utifrån en intervjuguide för cheferna och en för medarbetarna. Intervjuerna var baserade på de fyra teman som författarna fokuserar på. Resultatet från intervjuerna visade att utvecklingssamtal används från chefernas sida för att alla skall sträva åt samma håll, en möjlighet för medarbetarna att stämma av hur deras arbetsinsats upplevs, utvecklingssamtalen upplevs ömsesidiga, användning av en förberedelsemall skiljer sig cheferna emellan och att uppföljning av utvecklingssamtal är viktigt. I diskussionen gjordes en djupgående analys av de fyra teman och jämfördes med tidigare forskning.