Thesis submitted in fulfilment of the requirements for the degree Master of Technology: Public Management In the Faculty of Business and Management Sciences At the Cape Peninsula University of Technology / The aim of this study was to analyse the management of employee performance with particular reference to the challenges faced by the National Department of Rural Development and Land Reform (NDRDLR) in the Western Cape Province. The Employee Performance Management System (EPMS) provides an integrated framework to manage employee performance through continuous improvement and development. Hence, the organisation identifies the availability of skills, shortcomings and appropriate measures to overcome these shortcomings by means of training, retraining and recruiting skills for the programme or project at hand. A qualitative research methodology was applied using mainly unstructured interviews, focus groups, observation and literature review. A case study approach assisted the researcher to acquire valuable data which was collected from the sample of senior management, middle management, union representatives and human resource practitioners within the National Department of Rural Development and Land Reform (DRDLR) in the Western Cape. The study identified how the performance management systems (PMS) is applied at the DRDLR and also probed into strategies and tools for managing employee’s performance. A purposive sample was composed of managers, and staff from the DRDLR. The researcher obtained approval to conduct the study from the Deputy Director: Human Resource Management within the Department of Rural Development and Land Reform, and from the Ethics Committee at the Cape Peninsula University of Technology. Findings from this study provided some significance of performance management at the work-place, and some understanding of what is EPMS by both the employer and the employees. This study revealed that there was less understanding of the EPMS, employees’ understanding of EPMS was biased towards pay benefits and rewards. The non-compliance of participants during performance management was a barrier towards the implementation of the EPMS at the DRDLR from the top to bottom in the departmental units where the sample was extracted. The study recommends a workable approach where all affected employees should be included in the planning of performance reviews, and should be trained continuously in order to address shortcomings in the implementation of EPMS. The findings and conclusions from this study contribute to the field of Public Management, while the study also allows other researchers to conduct further research in the field of performance management.

Master's thesis covers the forming of the corporate culture in banking structures. The specifics of financial activities` are taken into account. The ways of forming a banking corporate culture are suggested. / В магистерской диссертации сформулированы проблемы и методы формирования корпоративной культуры коммерческого банка с учетом специфики финансовой деятельности. Предложены пути формирования банковской корпоративной культуры.

Целью магистерской диссертации является изучение теоретических аспектов экономического обеспечения управления персоналом производственного предприятия, анализ влияния здоровья и благополучия работников на экономические и кадровые показатели предприятия черной металлургии и разработка рекомендуемых мероприятий по повышению эффективности экономических методов управления трудом. В теоретической части работы представлены основные понятия, цели, задачи и методы экономического обеспечения управления персоналом. В практической части дана краткая характеристика исследуемого предприятия и экономического обеспечения управления персоналом, описываются результаты проведенной автором оценки влияния здоровья и благополучия работников на экономические и кадровые показатели предприятия. На основе полученных данных разработаны авторские предложения по совершенствованию экономического обеспечения управления персоналом, разработаны мероприятия по совершенствованию экономических методов управления трудом на производственном предприятии. В заключении подведены итоги в соответствии с поставленными задачами. / The purpose of the master's thesis is to study the theoretical aspects of the economic support of personnel management of a manufacturing enterprise, analyze the impact of the health and well-being of employees on the economic and personnel indicators of a ferrous metallurgy enterprise, and develop recommended measures to improve the efficiency of economic methods of labor management. The theoretical part of the work presents the basic concepts, goals, objectives and methods of economic support for personnel management. In the practical part, a brief description of the enterprise under study and the economic support of personnel management is given, the results of the assessment of the impact of the health and well-being of employees on the economic and personnel indicators of the enterprise are described. Based on the data obtained, author's proposals were developed to improve the economic support of personnel management, measures were developed to improve the economic methods of labor management at a manufacturing enterprise. In conclusion, the results are summarized in accordance with the tasks set.

В магистерской диссертации рассмотрены проблемы развития системы управления персоналом на современном этапе, проанализированы современные информационные системы управления персоналом. Изучена деятельность Государственного бюджетного учреждения «Научно-технический центр инноваций и технологий», в процессе анализ действующей системы управления персоналом, выявлена необходимость в реализации автоматизированной системы для процесса подбора персонала. Представлен проект реализации автоматизированной системы подбора персонала, с применением системно-динамического подхода для определения трудозатрат на его разработку и дана оценка экономического эффекта от внедрения автоматизированной системы в учреждении. / In the master's thesis, the problems of the development of the personnel management system at the present stage are considered, modern information systems of personnel management are analyzed. The activity of the State Budgetary Institution "Scientific and Technical Center of Innovations and Technologies" has been studied, in the process of analyzing the current personnel management system, the need for the implementation of an automated system for the recruitment process has been identified. A project for the implementation of an automated recruitment system is presented, using a system-dynamic approach to determine the labor costs for its development and an assessment of the economic effect of the introduction of an automated system in an institution is given.