Reader response to original column article by Eric Jennings in Vol 23 Issue 1, re librarian stereotypes and image. / This is an Accepted Manuscript of an article published by Taylor & Francis in College & Undergraduate Libraries on July 6, 2016, available online: http://www.tandfonline.com/10.1080/10691316.2016.1188609

Obesity affects Mexican American adolescents at a much higher rate compared to other ethnic groups, yet little information exists regarding Mexican American adolescents' perceptions of obesity. Culture influences many aspects of one's health, and when better understood, can aid in predicting health behaviors. Several major Mexican cultural values may contribute to Mexican American adolescents' perceptions of obesity and overall health. Healthcare providers must have a deeper understanding of how culture influences adolescents' perceptions of obesity to reduce the obesity trend that currently exists among these adolescents. Qualitative descriptive methodology was used to identify cultural values that likely influence Mexican American adolescents' perceptions of obesity. Five participants were recruited from a local Mexican American church organization in southern Arizona. The researcher conducted a focus group interview at a local library. The interview was conducted in English and audio-recorded for accuracy. A demographic questionnaire was also used to aid in data collection. The overarching theme that emerged from the data analysis was, "Food, Family, and Fidelidad." Major themes that support this overarching theme include: (a) knowledge about obesity, (b) perceptions of obesity, and (c) parental respect. These findings were interpreted using the concepts of the Health Belief Model. Cultural values (e.g., respeto, familismo, machismo, marianismo) and non-cultural factors (e.g., the media, youth organizations, and personal nutritional knowledge) highly influenced participants' perceptions of obesity. With a greater knowledge of how Mexican cultural values as well as non-cultural factors influence Mexican American adolescents' perceptions of obesity, healthcare providers will be better equipped and better prepared to give this population quality, patient-centered care, and can use this knowledge to create dynamic treatment options that reflect Mexican American adolescents' needs, values, concerns, and beliefs. These actions will greatly contribute to closing the healthcare gap that currently exists between healthcare providers and this vulnerable group of individuals.

The literature suggests that self-disclosure of stuttering may positively impact the listener’s perception of persons who stutter. This phenomenon, although investigated with adults, has not been studied with regards to children who stutter. The purpose of this study was to examine the effects of self-disclosure on listener perceptions of children who stutter. Specifically, this study examined whether listener perceptions of a child speaker who stutters are contingent upon the presence or absence of a self-disclosure statement prior to the speaker initiating his or her monologue, and whether listener perceptions are susceptible to gender bias. Child participants (n = 71) between the ages of 6 years, 0 months and 12 years, 11 months were randomly assigned to view two of the four possible videos (male self-disclosure, male no self-disclosure, female self-disclosure, and female no self-disclosure). Directly following the viewing of both videos, participants completed a survey analyzing their perceptions of the speaker for various traits related to personality and intelligence. Results for effects of self-disclosure achieved significance for all ten questions. With regard to gender, there was a significant difference for all questions except ‘more unintelligent’ and ‘less distracted’; however, when the gender viewing possibilities were compared across the three distinct groups (distinguished by whether the video pairing included the male speaker only, the female speaker only, or both a male and female speaker), there was no significant difference found. This suggests that the difference across responses are only present when all three gender groups are collapsed, which further indicates that gender did not have a distinct impact on the responses to the questions. Additionally, there was no significant interaction between self-disclosure and gender, suggesting that these two factors have independent, un-related influence on listener perception. In summary, the present findings indicate that the use of self-disclosure may positively impact children’s perceptions of other children who stutter, and that these perceptions are not uniquely impacted by gender. / text

<p>Mobbning kan leda till långvariga psykosociala, psykiatriska och psykosomatiska problem och sker vanligtvis under skoltid. Tidigare studier har visat att elever och lärare kan bedöma mobbning olika beroende på mobbningsform. Hur individen bedömer situationer är beroende av en mängd kognitiva processer och synen på vad som är mobbning bidrar till om man ingriper eller inte. En surveyundersökning genomfördes på 268 högstadieelever och 70 lärare. En enkät beskrivande olika mobbningssituationer utformades i syftet att se om det fanns skillnader i dessa gruppers bedömning av olika former av mobbning. Resultatet visade att lärare, särskilt äldre lärare, bedömde samtliga mobbningsformer mer som mobbning än eleverna. Eleverna bedömde fysisk mobbning mer som mobbning än övriga mobbningsformer. Mobbningssituationer innehållande flera aktiva angripare sågs mer som mobbning än situationer med en aktiv angripare. Kognitiva processer vilar på individens kunskap, föreställningar, förväntningar och mål, något som kan bidra till elevers och lärares olika bedömning av mobbning.</p>

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The current set of studies adds to the growing body of literature of self-perceptions in atypical populations. Previous research has demonstrated that, despite significant functional problems in multiple domains, children with ADHD unexpectedly provide overly-positive reports of their own competence in comparison to actual performance on objective measures. Study 1 empirically examined the self-perceptions of adolescents with Attention-Deficit/Hyperactivity Disorder (ADHD) using performance on individual, specific, concrete tasks as the basis for participants’ ratings of competence. Participants completed a verbal and mathematic task and were asked how well they thought they did prior to completing the tasks (pre-prediction rating). After they completed each task they were asked how well they thought they did (current post-performance) and how well they thought they would do in the future (future post-performance). For the purpose of the study, self-perceptions can be described as the difference between perceived performance and actual performance. These difference scores were used in analyses. Results suggested that adolescents with ADHD tend to have more positively-biased self-perceptions than typically developing (TD) adolescents. The current study also examined the role that IQ and executive functioning have on self-perceptions; however, no significant relationships were found. Using the same methodology, Study 2 examined the self-perceptions of adolescents with Autism Spectrum Disorders (ASD). By examining a population with similar cognitive deficits as individuals with ADHD, the current study aimed to determine whether these positively-biased self-perceptions are specific to ADHD or if it is a phenomenon related to more general difficulties or dysfunction. Results suggested that adolescents with ASD also tended to have more positively-biased self-perceptions than TD adolescents. In adolescents with ASD, lower IQ and greater executive functioning deficits tended to be related to more positively-biased self-perceptions. Limitations of this research are discussed. Future investigation is needed to systematically examine other possible mechanisms that may be contributing to these biased self-perceptions. / Thesis (Master, Psychology) -- Queen's University, 2013-09-30 15:24:30.91

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Africa, and Southern Africa in particular, has been identified by both South African and international retail chains as an area for growth. Because conflict on the continent has all but dissipated, economic growth naturally follows political stability. Africa, with its wealth of resources, provides attractive markets for international investors. This increased investment leads to a growing middle class, with growing needs for goods and services. The reason for the interest from organised retail is therefore obvious. The challenge, however, is that, given the size of the individual markets in Southern Africa, it is not financially viable to have an independent marketing strategy for each market. There is no cross-national empirical research that has measured customers’ expectations and perceptions, allowing marketers to develop financially viable marketing strategies. This research, which can be considered an exploratory study, attempted to fill that void. Quality is an elusive and indistinct construct, and as such, it is difficult to measure. A large body of customer satisfaction/dissatisfaction literature acknowledges the importance of expectations in the customers’ evaluation (perception) of their service experience. Although there are several models which have been used to measure service quality, SERVQUAL remains the most popular. It has been successfully adapted to a range of service and retail environments, more especially in emerging markets. This study also employs an adapted SERVQUAL instrument to measure customer satisfaction levels in Southern Africa. The main objective of this study was to investigate the similarities in and differences between the perceptions and expectations regarding service quality of the customer groups of retail stores in different Southern African countries in order to develop financially viable retail strategies. In order to achieve this, the following secondary objectives were identified: *To determine the applicability of the adapted SERVQUAL model in Southern African countries. *To determine, by means of a cross-national study, whether other dimensions of service quality are relevant in the development of a service quality model in a Southern African context. The research population constituted all the existing and potential customers of Beares, Ellerines and FurnCity stores in Namibia, Botswana, Zambia, Swaziland, Lesotho and South Africa. Six hundred questionnaires in total were distributed, one hundred being sent to different stores in each of the six countries. Stores were chosen from both rural and metropolitan areas. This was a convenience sample and an interviewer-administered survey. Existing and prospective customers were intercepted in the store and interviewed by store managers. The findings indicated that there were statistically significant differences between expectations and perceptions in two factors of the measuring scale. Although the measuring instrument SERVQUAL was found to be both valid and reliable, only two factors were loaded during the analysis stage, and, as a result, the adaptability of SERVQUAL is questionable. The effect of culture does not form part of the SERVQUAL measuring scale yet service quality literature indicates that national cultures affect both the perceptions and the expectations of service quality. / PhD (Business Management), North-West University, Vaal Triangle Campus, 2014

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Psychological adjustment to chronic pain has been recently explored within three separate frameworks: a behaviour-focused account of chronic pain acceptance within the broader remit of Acceptance and Commitment Therapy; an emotion-focused approach with various research programs investigating the role of anger, fear, depression and also shame and positive emotions in chronic pain; and a cognitionfocused perspective more recently reframed in terms of illness perceptions as part of a wider model of response to health threats, the Self-Regulatory Model. Although these frameworks have broad areas of overlap, limited research has been directed at integrating acceptance, emotions and illness perceptions into a common, comprehensive account of psychological adjustment to chronic pain. Such an account would be beneficial both for providing a parsimonious approach that would guide further research and for developing pain management interventions that would take advantage of existing research from all three domains. The aim of the present thesis was to explore the possibility of integrating these separate areas by studying the relationships between the main concepts (acceptance, emotions, and illness perceptions) in the context of chronic pain. Based on a review of the relevant conceptual and methodological issues of each domain, a theoretical analysis of the similarities and differences between them was developed, with particular emphasis on the potential of existing models to support an integrative account. This analysis provided specific hypotheses regarding each domain and the interrelationships between them, which were investigated in a longitudinal study on a heterogeneous sample of 265 chronic pain patients using the services of the NHS Lothian Pain Clinic and several patient support organisations. Data were collected via postal and online questionnaires at 3 time points, at 41/2-month intervals (21% attrition rate). Validated questionnaires were used to measure the relevant constructs, with additional questions obtaining information regarding health status, medical history and demographics. The confirmatory analysis (employing a variety of statistical procedures, from correlation to multiple regression, factor analysis, cluster analysis and structural equation modeling) largely confirmed the expected relations within and between domains and was also informative regarding the most suitable data reduction methods. A detailed psychometric analysis of the questionnaires used offered a complementary view on the theoretical and methodological issues involved. An additional exploratory analysis focused on identifying the comparative characteristics of acceptance, emotions, and illness perceptions in predicting health status indicators, controlling for contextual factors such as medical history and demographics. Although no significant longitudinal changes were identified in most parameters (confirming the clinical observation of chronic pain as a stable condition), the longitudinal data allowed an analysis of the stability of the concepts and of the magnitude of their relationships in this patient sample. The analysis of intra- and interpersonal variation via hierarchical longitudinal modeling confirmed the stability of the data, highlighted the necessity of studying variation at both levels, and revealed interesting moderation effects, explained via the proposed concept of ‘discrimination ability’ and several alternative mechanisms. These results can be considered as first steps towards an integrative model of psychological adjustment to chronic pain. It is proposed that the behavioural, cognitive and emotional aspects need further conceptual clarification and these future efforts can be supported by the Cognitive-Affective Model of the Interruptive Function of Pain, within the wider framework of the Self-Regulatory Model.