Thesis advisor: Matthias von Davier / Massive Open Online Courses (MOOCs) are used by many educators for professional development (PD). However, only a few studies explored what educators’ goals in PD-MOOCs are and whether educators with different goals interact with MOOCs in different ways. These issues are addressed in three related studies described in this work. First, I conducted a literature review on MOOCs for educators and identified underexplored topics and underutilized data collection and analysis methods. I found that a few studies looked at educators’ learning motivations and none linked them to complex engagement patterns as measured using log data. In the second study, I used natural language processing (NLP) to identify teachers’ motivations in four MOOCs (n = 3,212) based on their responses to open-ended and Likert-style survey items. I also examined the association between these motivations, participants’ intention to complete the course, and actual completion. Three motivation groups were identified: Intrinsic, Professional, and Prosocial (i.e., taking the course to help students or improve the educational system). Participants with intrinsic motivations were less likely and those with prosocial motivations were more likely to plan to complete the course or to complete it even after accounting for initial intentions. In the third study, I compared the engagement processes of the three motivation groups in one course (n = 969). I found that the intrinsic motivation group was the most engaged during the course, but the prosocial group was the most engaged by its end. The prosocial participants were also the most interested in the course’s forum. These findings have theoretical and practical implications for the study of MOOCs and educators’ PD in general. They can, for example, be used to enhance PD design in a way that helps educators meet their individual goals. Rethinking the design of educators’ PD courses this way can potentially affect their teaching practice and thus, improve education for their students, as well. / Thesis (PhD) — Boston College, 2023. / Submitted to: Boston College. Lynch School of Education. / Discipline: Measurement, Evaluation, Statistics & Assessment.

Donmoyer (1990) suggested that knowledge gained from our own experiences or that of others may be applied to the improvement of practice. The purpose of this study was to provide insight into the experiences of a first-time online facilitator. The research question for this study was: How does a first-time facilitator understand the process of delivering instruction in an online environment? A case study design was applied to this research. The researcher/participant was the case under study in the context of the delivery of online instruction. The researcher who was also the online instructional facilitator experienced the process of delivering online instruction for the first time. The use of this method provided a first-hand perspective of the experiences of an online facilitator. The study was conducted in two phases. During Phase I, the researcher/participant participated in a train-the-trainer program that was delivered using the Blackboard® learning management system. During Phase II, the researcher/participant facilitated an online professional development session created during the training. Data were collected from a variety of sources, including journaling, interviews with a master trainer and other online facilitators, and analysis of course materials and completed assignments. Three themes emerged from the data. The themes were: (a) time, (b) adherence to standards, and (c) absence of physical presence. Recommendations included: (a) alignment of training and evaluation with professional development and content standards, (b) awarding of credit based on demonstrations of learning and student achievement, (c) facilitator awareness of non-instructional responsibilities, (d) training and support for the efficient use of technology to manage administrative and support tasks, (e) enforcement of completion deadlines, (f) provision of feedback on assignments, (g) implementation of additional opportunities for collaboration, (h) participant and facilitator awareness of time and paper needed for learning and record-keeping tasks, (i) training for participants without demonstrated technology proficiency, (j) implementation of a blended training approach, and (k) investigation of web-based publications for use in the delivery of online professional development.

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