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1	Unmasking workers in the Victoria, BC restaurant community: women's serving experiences before and during the COVID-19 pandemic Kostuchuk, Jennifer 13 December 2021 (has links) This exploratory study investigates the serving experiences of seven women with work experience in the Victoria, BC restaurant community before and during the COVID-19 pandemic. Informed by work from Erving Goffman’s dramaturgical analysis on social performance and Candace West and Don Zimmerman’s ideas on doing gender, my overall goal is to answer the following research question(s): How do women servers in Victoria, BC perceive their restaurant work and has the COVID-19 pandemic influenced their serving experiences? Specifically, if the pandemic has changed the industry, what are these key changes, and might they affect the future of restaurant work? The research findings reveal that Canadian restaurants are gendered worksites, and while the pandemic facilitated some positive changes for servers it also surfaced longstanding restaurant concerns. / Graduate feminism gender restaurant culture human rights community intersectionality social justice workplace mistreatment social performance emotional labour qualitative methodologies
2	Развитие ресторанной культуры Екатеринбурга и особенности потребительского поведения жителей города : магистерская диссертация / The development of restaurant culture of Yekaterinburg and the features of consumer behavior of city residents Колосова, К. А., Kolosova, K. A. January 2019 (has links) В выпускной квалификационной работе проанализирована динамика развития ресторанной культуры, а также рынок общепита г. Екатеринбурга. Выявлены модели потребительского поведения жителей города, а также факторы, влияющие на их выбор. Работа совмещает классический подход психографического анализа потребительского поведения с изучением существующих на рынке общественного питания трендов, что формирует определённую новизну исследования. / In the final qualifying work, the dynamics of the development of restaurant culture, as well as the catering market of Yekaterinburg, are analyzed. The models of consumer behavior of city residents, as well as factors affecting their choice, are identified. The work combines the classical approach of psychographic analysis of consumer behavior with the study of trends existing in the catering market, which forms a certain novelty of the study. ЕКАТЕРИНБУРГ РЕСТОРАННЫЙ БИЗНЕС РЕСТОРАННАЯ КУЛЬТУРА ТЕНДЕНЦИИ РАЗВИТИЯ ПОТРЕБЛЕНИЕ MASTER'S THESIS YEKATERINBURG RESTAURANT BUSINESS RESTAURANT CULTURE DEVELOPMENT TRENDS CONSUMPTION CONSUMER BEHAVIOR CONSUMER CONSUMPTION PATTERNS

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Unmasking workers in the Victoria, BC restaurant community: women's serving experiences before and during the COVID-19 pandemic