Complex projects often fail even when formal project management systems are in place. Project management processes and methodologies are well defined and described in academic and business literature. There is however less published research on the socio-cultural factors that are critical for project success. This study investigated whether project stakeholders view communication as one of the critical success factors for project success. Critical project success factors were identified from a literature study and ranked by 34 project stakeholders. The data was analysed using the Instant Priorities method and Analytical Hierarchical Process. A workshop on the use of communication within projects was observed. The results were translated into a project success factor model that explains the importance of communication in project success. Furthermore, a serious games based training tool is proposed. The aim of the training will be for participants to understand the communication preferences of themselves and the people they interact with in large projects. The proposed tool will require the participant to map typical stakeholder behavioural preferences. The well-known Marston DISC behavioural model is used as basis for understanding the behavioural preferences of different stakeholder groups. This research project supports the view that communication training across stakeholder groups should be used as a project risk mitigation tool. An increased understanding of the communication preferences of project stakeholders has the potential to shape a project culture that will stimulate teamwork combined with high levels of personal motivation as well as have the capacity to quickly identify and address project risks. / MSc (Computer Science), North-West University, Vaal Triangle Campus, 2014

Complex projects often fail even when formal project management systems are in place. Project management processes and methodologies are well defined and described in academic and business literature. There is however less published research on the socio-cultural factors that are critical for project success. This study investigated whether project stakeholders view communication as one of the critical success factors for project success. Critical project success factors were identified from a literature study and ranked by 34 project stakeholders. The data was analysed using the Instant Priorities method and Analytical Hierarchical Process. A workshop on the use of communication within projects was observed. The results were translated into a project success factor model that explains the importance of communication in project success. Furthermore, a serious games based training tool is proposed. The aim of the training will be for participants to understand the communication preferences of themselves and the people they interact with in large projects. The proposed tool will require the participant to map typical stakeholder behavioural preferences. The well-known Marston DISC behavioural model is used as basis for understanding the behavioural preferences of different stakeholder groups. This research project supports the view that communication training across stakeholder groups should be used as a project risk mitigation tool. An increased understanding of the communication preferences of project stakeholders has the potential to shape a project culture that will stimulate teamwork combined with high levels of personal motivation as well as have the capacity to quickly identify and address project risks. / MSc (Computer Science), North-West University, Vaal Triangle Campus, 2014

For decades, there have been developments of computer software to support human decision making. Along with the increased complexity of business environments, smart technologies are becoming popular and useful for decision support based on huge amount of information and advanced analysis. The aim of this study was to explore the potential of using machine learning for financial risk management in debt collection, with a purpose of providing a clear description of what possibilities and difficulties there are. The exploration was done from a business perspective in order to complement previous research using a computer science approach which centralizes on the development and testing of algorithms. By conducting a case study at Tieto, who provides a market leading debt collection system, data was collected about the process and the findings were analyzed based on machine learning theories. The results showed that machine learning has the potential to improve the predictions for risk assessment through advanced pattern recognition and adapting to changes in the environment. Furthermore, it also has the potential to provide the decision maker with customized suggestions for suitable risk mitigation strategies based on experiences and evaluations of previous strategic decisions. However, the issues related to data availability were concluded as potential difficulties due to the limitations of accessing more data from authorities through an automated process. Moreover, the potential is highly dependent on future laws and regulations for data management which will affect the difficulty of data availability further.

The diploma thesis deals with the issue of risk management in restaurant Grandezza. It deals with the application of methods and analysis for risk assessment. Values analyzed will result in measures designed to reduce the identified risks in Grandezza restaurant. The work is focused on three parts. The first part is focused on the current state and the chosen methodology, which is followed by the part. Of the solved issue. The last part contents measures that lead to the reduction of the risks in the restaurant Grandezza.

This diploma thesis deals with the “Comprehensive Identification of Risks in the Performance of a Paediatrician’s Work“. Performance practice paediatrician is a risky profession in which the doctor and his staff run the risk of endangering his own health. Investigated practitioner for children and adolescents is located in South Moravia, in Židlochovice. The main goal of this work is to identify risks to create groups of risks and assess risks. The most significant risks to propose measures in order to achieve improvement of the care provided. The solution is also to determine the priorities of addressing the risks. The secondary goal is to create a system essential variable forming an entity practitioner for children and adolescents and suitable risk register. Methodically work was solved to brainstorm. The risk register was defined seven categories of risk. On the basis of the risk R were evaluated three risk categories SOR. In SOR 3 (the most serious) is 24 risks, SOR 2 (the risk of not constituting a critical threat) 62 risks and SOR 1 contains (negligible risk) 44 risks. For SOR 2, SOR 3, together risks with s R suggested adjustment to reduce the risk.

Diploma thesis titled „Risk management proposal of select business entity“ deals with risk management, analyzing and optimizing in the Synergent, s.r.o. The first part of thesis is focused on theoretical background, which describes the basic concepts and methods of risk management. The second part of thesis includes indentifying risks in the company that were found by the internal and external analysis and methods for risk analysis. In the conclusion of thesis are recommendations for measures to help minimize risks in company on preventive or corrective level.

In recent years, disruptive events have tested companies supply chain resilience. These challenges have emphasized the crucial role of effective supply chain management strategies. As a result of the negative performance, companies are recognizing the importance of supply chain resilience. The purpose of this study is to understand how firms manage their supply chain in practice and will answer RQ1: How has the approach of supply chain risk mitigation changed after recent disruptive events?” and RQ2: “What are the barriers & enablers to the implementation of business continuity management within a supply chain?”. The study follows a qualitative case study which involves both primary and secondary data. The primary data is based on 10 interviews with industry experts meanwhile the secondary data is based on reports and a panel discussion. The data is analyzed through a thematic analysis. The findings of the study are a risk management model, consisting of three different dimensions: 1) Supply Chain Orientation 11) Business Relationship and Communication and 111) Risk Mitigation. These dimensions can be used by companies and organization to improve its supply chain resilience. As well as understanding the challenges of proactive implementation within their supply chain, to be more prepared for the next disruptive event in the future.

Heavy precipitation events are expected to increase in the future, due to climate change. This predicted change will increase the risk of flooding, especially in urban areas. To mitigate these challenges and support a sustainable urban development, Nature-based solutions (NBS) can be used as a flood risk reduction measure. The NBS wetlands and constructed wetlands, composed of ponds, canals and ditches, are commonly used solutions which are multifunctional and primarily provides flood regulatory services, water quality improvements and increased biodiversity. To reach the full potential of NBS, the location and design is crucial. At present planning practise, a user friendly and time efficient tool to investigate suitable locations within a catchment is missing, where the concept of connectivity has arisen as a useful approach. In this study, the NBS concept and the potential of wetlands for flood risk mitigation have been investigated. In addition, the connectivity of two study case catchments has been analysed by using the Connectivity Index (IC index) by Cavalli et al. (2013). The aim has been to evaluate whether the IC index can be used to find suitable locations for NBS. Further, the study seeks to investigate how the IC index can be integrated into NBS planning practice in order to create useful information for the decisionmaking process. To validate the IC index result, a comparison has been performed with earlier flood events, two hydrological models, Multi criteria decision analysis and spatiotemporal soil parameters. From the obtained result and analysis, preliminary solutions have been proposed for two case studies in Sweden and Portugal. The result shows that IC index is promising as an, early stage, first assessment tool in NBS planning practice which can be used in order to allocate areas suitable for NBS. To find the most beneficial location and the site-specific design, a deeper investigation of the site-specific conditions is required. Moreover, a successful implementation is dependent on a close collaboration between different stakeholders and expertise. Finally, this study shows that realizing the potential of NBS wetlands is essential to create sustainable urban development and liveable and attractive cities.

京都大学 / 新制・課程博士 / 博士(工学) / 甲第23497号 / 工博第4909号 / 新制||工||1767(附属図書館) / 京都大学大学院工学研究科都市環境工学専攻 / (主査)教授 清水 芳久, 教授 米田 稔, 准教授 松田 知成 / 学位規則第4条第1項該当 / Doctor of Philosophy (Engineering) / Kyoto University / DFAM

Interferences to supply chains, regardless of whether they are regular, unplanned or intentional, are progressively distorting supply chain execution. Given that such disruptions are probably not going to diminish, for the time being, supply chain risk mitigating solutions will assume an undeniably critical part of the management of supply chains. This research acknowledges the existence of an extensive variety of approaches to mitigate risks across supply chains, yet argues that most methodologies may not be reasonable if the culture of an organisation does not support them. Supply Chain Risk Management (SCRM) has rapidly become of significance to the world economy. Though the supply of electrical energy in Southern Africa affects the economies of nations around the globe, it has received too little consideration from the literary community. The focus of this thesis is to expand the field of SCRM by analysing how different risk assessment and management concepts and practices are comprehended, construed and employed through the region. The majority of developed supply chain management and risk management models are currently entrenched in the US and Europe. Consequently, this research is of high significance since its essential aim was to investigate these concepts and models, in particular, one focused on Africa. This approach enabled the thesis to examine and test components related to SCRM, such as risk categories, risk assessment and risk strategies, in the electrical energy sector in South Africa. The study in this manner offers knowledge that was not otherwise accessible in earlier research. In pursuit of meeting the requirements of the research questions, the supply chain department in the electrical energy supplier was researched. This study adopted the non-probability sampling approach utilising the purposive sampling technique to choose the sampling components from the target population. Data was collected by way of conducting semi-structured interviews and researcher observation, as well as additional documentation in various forms was collected. Interviews were transcribed and evaluated in conjunction with additional data collected during meetings and triangulated using researcher observation. Data interpretation and codification thereof was done using ATLAS.ti 8 by which, twenty-five themes emerged from this study. Supply chain risks comprise value streams; information and affiliations; supply chain activities; and external situations. Among these, information and relationships risks were found to produce selfupgrading risk loops, thereby generating consequent risk impacts after disturbances. To mitigate these risks, the case firm must engage in local and international supply chain implemented strategies, such as building a stable supply chain network, leveraging supply chain information, leveraging outsourcing contracts and developing supply-chain risk collaboration partnerships, although the level of implementation depends on the business context. Among the ten identified themes, building a stable supply chain and developing supply chain collaboration strategies can be useful in strengthening both robustness and resilience in supply chain risk management. Customer orientation had positive impacts on all themes, but disruption orientation and quality orientation influenced only certain types of strategies. The study makes ten recommendations, which can be implemented by the case firm; the results of the interviews are evidence that all the tools are available. The thesis concludes with a summary of overall findings and areas for further research are also highlighted.