Background: Today’s organizations operate in a competitive and dynamic business environment in which the attainment of economic, social and environmental sustainability targets has become crucial for firms. Supply chain collaboration is considered as a strategic issue for the fulfillment of these targets. Thus, studies on supply chain collaboration for sustainability have increased, especially for manufacturing firms. However, there is a lack of research of the perspective of logistics service providers in this context, requesting scientific investigations. Purpose: The purpose of this thesis is to explore vertical supply chain collaboration between logistics service providers and their partners with regards to improving economic, environmental and social sustainability at logistics service providers. Method: Within this multiple case study and a deductive research approach, qualitative data from three logistics service providers is gathered by conducting interviews and analyzed. Firstly, each individual case is investigated by using an explanation building, and thereafter compared and generalized by means of a cross-case analysis. Findings and Conclusion: Considering the improvement of sustainability at logistics service providers, the research reveals that economic, environmental and social sustainability can be improved by vertical supply chain collaboration jointly conducted by logistics service providers and their key suppliers as well as key customers. However, strong interdependencies between the three sustainability dimensions are noticeable as they overlap in-between. Besides, the findings indicate that the executed vertical supply chain collaboration practices mostly have the potential to improve economic sustainability at logistics service providers. Environmental and social sustainability are less improved or sometimes even negatively affected.

Notre recherche doctorale a pour objet d’apporter un éclairage novateur sur la chaîne logistique dans le contexte des réseaux de franchise en s’appuyant sur la théorie des ressources et la théorie des parties prenantes. S’inscrivant dans une logique d’exploration, la recherche participe à enrichir les travaux sur les réseaux de franchise sous l’angle de la chaîne logistique. Une telle approche, jusqu’à présent peu explorée, permet de mieux saisir l’avantage compétitif que représente de la maîtrise de la chaîne logistique pour le réseau de franchise, ainsi que le rôle du prestataire de services logistiques (PSL) dans le contexte français. En effet, son rôle de conseil, voire de prescripteur d’évolution des processus,s’appuie sur sa connaissance des métiers de la chaîne logistique, imprégnée de la culture du client, et sur sa capacité à imposer les évolutions nécessaires vis-à-vis des 3PL auprès desquels il aura sous-traité une partie de ses activités. Il ressort de la recherche que la maîtrise de la chaîne logistique est un enjeu stratégique pour le réseau de franchise. Au travers d’études de cas, la relation de longue durée, la confiance et l’appropriation de la culture du réseau par le PSL sont des critères incontournables de l’avantage compétitif que procure la maîtrise de la chaîne logistique au profit du réseau de franchise. / Our doctoral research aims to bring innovative light on the supply chain in the context offranchise networks based on resource theory and stakeholder theory. As part of an explorationstrategy, research contributes to enriching the work on franchise networks in terms of the supplychain. Such an approach, hitherto little explored, makes it possible to better understand thecompetitive advantage of supply chain control for the franchise network and the role of thelogistics service provider (LSP) in the French context. Indeed, its advisory role, and even theprescriber of the evolution of processes, relies on its knowledge of the supply chain businesses,imbued with the customer's culture, and its ability to impose the necessary changes vis-à-vis3PLs from which it will have subcontracted part of its activities. Research shows that supplychain management is a strategic challenge for the franchise network. Through case studies, thelong-term relationship, trust and ownership of the network culture by the PSL are essentialcriteria for the competitive advantage of supply chain control in favor of the network franchise.

O estudo da gestão no âmbito organizacional mostra-se significativo para o entendimento das relações que se dão nas empresas e para o desenvolvimento organizacional, o que torna imprescindível sua análise no campo de estudos das práticas gerenciais, no intuito de melhor entender como práticas de gestão mais apuradas poderão melhorar o desempenho das organizações e fazê-las, assim, atingir suas metas e resultados almejados. Uma das maneiras pelas quais o Estado procura alcançar seus resultados é por meio da implementação de Políticas Públicas. No estudo da administração, é crucial que se busque o equilíbrio das dimensões políticas, organizacionais e legais desses processos. Esta pesquisa objetiva verificar o atual sistema de gestão utilizado pelo Arsenal de Marinha do Rio de Janeiro (AMRJ), uma Organização Militar Prestadora de Serviço (OMPS), que, embora seja considerada uma OMPS industrial (OMPS-I), possui uma tríplice atribuição: manutenção de meios navais, apoio de base e construção naval. Logo, são verificados os atuais óbices na sua gestão, assim como suas potencialidades, no nível estratégico, e a aplicabilidade de ferramenta gerencial que possa subsidiar a gestão estratégica da OM. O questionamento se direciona para quais aspectos, na forma de ameaças e fraquezas, influenciam na gestão do AMRJ e quais alternativas poderiam ser propostas para otimizar a sua gestão e minimizar as disfunções encontradas? Sendo assim, para que o AMRJ possa cumprir sua missão com eficiência, efetividade, economicidade e eficácia, torna-se crucial um exame do sistema atual de sua gestão, concernente à condução de suas atividades. Trata-se de uma pesquisa exploratória e descritiva, qualitativa, dedutiva, tendo sido utilizado o método de estudo de caso com pesquisa de campo e bibliográfica. Pode-se perceber que muitas são as limitações e ameaças, entretanto são significativos os pontos fortes e as oportunidades. O que norteou a pesquisa foi a busca pela maximização do resultado global da OM. Procurando ajustar o conjunto de elementos organizacionais que compõem a estrutura do AMRJ, de modo a atingir sinergia da ação isolada, porém sob a mesma orientação estratégica, de modo a permitir um alcance da efetividade, da eficácia e maior eficiência para essa importante OM pertencente à Marinha do Brasil. / Studies about management in organizational context are significant for understanding the relationships between business and organizational development. Consequently, management practices must be analyzed in order to better understand how more accurate management influences the organizations performance, improving and making them thereby achieve their goals and desired results. Implementation of Public Policies is one of the ways by which the State seeks to achieve its results. In the study about management, it is crucial to seek the balance of political, organizational, and legal processes and to provide more complex assessment of Science Administration. This research aims to check the current management system used by Arsenal de Marinha do Rio de Janeiro (AMRJ) (the Navy Arsenal of Rio de Janeiro), a Service Provider Military Organization (Organização Militar Prestadora de Serviço-OMPS) that, although considered an industrial OMPS (OMPS-I), has as assignment maintenance of naval assets, support of grassroots, and shipbuilding. Thus, the current obstacles of its management will be checked, as well as their capabilities at the strategic level, and the applicability of management tool that can support the strategic management of that Military Organization. The question is: What aspects in the form of threats and weaknesses do influence the management of AMRJ and what alternatives could be proposed to optimize management and minimize the found dysfunctions? Thus, examination of the current system of management is critical, regarding the execution of its business, in order that AMRJ fulfills its mission with efficiency, effectiveness, and economy. This is an exploratory, descriptive, qualitative, and deductive research, using the case study method, field research, and literature. Despite many limitations and threats found, strengths and opportunities are significant. The survey sought to maximize the overall result of the Military Organization, seeking to adjust the set of organizational elements that compose the organizational structure of AMRJ, in order to achieve synergy of isolated action, but under the same strategic direction to allow a range of effectiveness and higher efficiency for this important Brazilian Navy Military Organization.

Cloud computing has a significant impact on information and communication technology (ICT) and is one of the most important technological drivers of the digitalization of enterprises. However, due to the increasing dissemination of cloud services and the growing number of cloud service providers (CSPs), the uncertainty and risks for user companies in adopting cloud services have also increased. In this paper, we address those aspects from the perspective of the CSPs. We identified relevant literature and studies and conducted interviews with business experts from 16 German CSPs. In our results, we present current customer requirements and barriers to using cloud services from a provider’s viewpoint and identify the actions of and obstacles for CSPs in meeting the needs and constraints of the customers. Finally, we identify current and future challenges for CSPs in dealing with customer requirements and barriers by addressing their root causes. One of the main challenges from the CSPs’ perspective is addressing customers appropriately and building relationships of trust. This also “forces” changes in the sales processes. In this process, the essential challenges can be identified as an increase in complexity and a simultaneous simplification of specific sales activities. Therefore, the necessity arises for the continuous support of business relationships through value-adding and additional services. However, this results in another challenge for the CSPs – Namely, to find the right balance between standardization and meeting customer-specific requirements. In our paper, we show that the perspective of the CSPs is rarely discussed in the literature. Nevertheless, understanding the perceptions of the providers and their actions and measures is essential for future research activities in the field of cloud service selection. Comparing the customers’ perspectives and viewpoints with the CSPs’ actions will enhance the development of a holistic selection approach for future cloud projects. Therefore, our paper’s contribution to research is also the identification of this missing integration.

Made available in DSpace on 2014-12-17T14:55:41Z (GMT). No. of bitstreams: 1 ViniciusSVS.pdf: 2441901 bytes, checksum: 1246fceb24d0749c8833cd005b384269 (MD5) Previous issue date: 2010-05-07 / The incorporate of industrial automation in the medical are requires mechanisms to safety and efficient establishment of communication between biomedical devices. One solution to this problem is the MP-HA (Multicycles Protocol to Hospital Automation) that down a segmented network by beds coordinated by an element called Service Provider. The goal of this work is to model this Service Provider and to do performance analysis of the activities executed by in establishment and maintenance of hospital networks / Com a incorpora??o de conceitos da automa??o industrial na ?rea m?dica, surge a necessidade de estabelecer mecanismos que permitam a comunica??o entre os dispositivos biom?dicos de maneira segura e eficiente. Dentre as solu??es para esse problema tem-se o PM-AH (Protocolo Multiciclos para Automa??o Hospitalar) que estabelece uma rede segmentada por leitos e coordenada por um elemento chamado Provedor de Servi?os. O objetivo desse trabalho ? modelar esse Provedor de Servi?os e efetuar an?lises de desempenho sobre as tarefas realizadas pelo mesmo no estabelecimento e manuten??o da rede hospitalar

O estudo da gestão no âmbito organizacional mostra-se significativo para o entendimento das relações que se dão nas empresas e para o desenvolvimento organizacional, o que torna imprescindível sua análise no campo de estudos das práticas gerenciais, no intuito de melhor entender como práticas de gestão mais apuradas poderão melhorar o desempenho das organizações e fazê-las, assim, atingir suas metas e resultados almejados. Uma das maneiras pelas quais o Estado procura alcançar seus resultados é por meio da implementação de Políticas Públicas. No estudo da administração, é crucial que se busque o equilíbrio das dimensões políticas, organizacionais e legais desses processos. Esta pesquisa objetiva verificar o atual sistema de gestão utilizado pelo Arsenal de Marinha do Rio de Janeiro (AMRJ), uma Organização Militar Prestadora de Serviço (OMPS), que, embora seja considerada uma OMPS industrial (OMPS-I), possui uma tríplice atribuição: manutenção de meios navais, apoio de base e construção naval. Logo, são verificados os atuais óbices na sua gestão, assim como suas potencialidades, no nível estratégico, e a aplicabilidade de ferramenta gerencial que possa subsidiar a gestão estratégica da OM. O questionamento se direciona para quais aspectos, na forma de ameaças e fraquezas, influenciam na gestão do AMRJ e quais alternativas poderiam ser propostas para otimizar a sua gestão e minimizar as disfunções encontradas? Sendo assim, para que o AMRJ possa cumprir sua missão com eficiência, efetividade, economicidade e eficácia, torna-se crucial um exame do sistema atual de sua gestão, concernente à condução de suas atividades. Trata-se de uma pesquisa exploratória e descritiva, qualitativa, dedutiva, tendo sido utilizado o método de estudo de caso com pesquisa de campo e bibliográfica. Pode-se perceber que muitas são as limitações e ameaças, entretanto são significativos os pontos fortes e as oportunidades. O que norteou a pesquisa foi a busca pela maximização do resultado global da OM. Procurando ajustar o conjunto de elementos organizacionais que compõem a estrutura do AMRJ, de modo a atingir sinergia da ação isolada, porém sob a mesma orientação estratégica, de modo a permitir um alcance da efetividade, da eficácia e maior eficiência para essa importante OM pertencente à Marinha do Brasil. / Studies about management in organizational context are significant for understanding the relationships between business and organizational development. Consequently, management practices must be analyzed in order to better understand how more accurate management influences the organizations performance, improving and making them thereby achieve their goals and desired results. Implementation of Public Policies is one of the ways by which the State seeks to achieve its results. In the study about management, it is crucial to seek the balance of political, organizational, and legal processes and to provide more complex assessment of Science Administration. This research aims to check the current management system used by Arsenal de Marinha do Rio de Janeiro (AMRJ) (the Navy Arsenal of Rio de Janeiro), a Service Provider Military Organization (Organização Militar Prestadora de Serviço-OMPS) that, although considered an industrial OMPS (OMPS-I), has as assignment maintenance of naval assets, support of grassroots, and shipbuilding. Thus, the current obstacles of its management will be checked, as well as their capabilities at the strategic level, and the applicability of management tool that can support the strategic management of that Military Organization. The question is: What aspects in the form of threats and weaknesses do influence the management of AMRJ and what alternatives could be proposed to optimize management and minimize the found dysfunctions? Thus, examination of the current system of management is critical, regarding the execution of its business, in order that AMRJ fulfills its mission with efficiency, effectiveness, and economy. This is an exploratory, descriptive, qualitative, and deductive research, using the case study method, field research, and literature. Despite many limitations and threats found, strengths and opportunities are significant. The survey sought to maximize the overall result of the Military Organization, seeking to adjust the set of organizational elements that compose the organizational structure of AMRJ, in order to achieve synergy of isolated action, but under the same strategic direction to allow a range of effectiveness and higher efficiency for this important Brazilian Navy Military Organization.

No description available.

Parcel carriers are susceptible to changes in the supply chain industry, as the carrier industry consists of many stakeholders who have an impact on the way they function. The stakeholders in the carrier industry are directly affected by the market trends that in turn affect the carrier business. Currently, E-commerce has a major influence on supply chain design, the operation of parcel carriers and the consumers. One main area of this thesis study is to analyse the impact of E-commerce on the parcel carriers in the EU and the US. Over time, E-commerce has caused a shift in the logistics industry that has made the carriers update the solutions they provide to their customers and to update their operations to accommodate the changes brought about by E-commerce. Since the operations of carriers in the EU and the US are different, this study focusses on five major parameters (Segmentation, Networks, Services, Specification and Tariff Structure) that help understand the carriers better in these two regions. This study will also help European Logistics Software Providers to re-organise themselves so it may help them to perform better integration processes between the carrier and their customers. It is evident that E-commerce has affected the parcel carrier industry and that the Logistics Software Providers must consider these parameters to have harmonized collaboration between the stakeholders in the supply chain. It is also difficult to normalize the selection of factors to be considered in the selection of a parcel carrier since the factors have a different effect in different regions around the world.

There were many technical events held in 2017, like 2017 COMPUTEX, Google I/O, Microsoft Design Forum…etc., and Artificial intelligence (AI) is one of the most concerned and hottest topics in these events. There is no doubt that in the next few years, AI technology and its further developments will be the major focus in the science and technology industry. As AI technology brings in a lot of new applications and develops commercial values, for the server industry and corresponding supply chain, it will lead to a new wave and benefit the whole ecosystem. Although the growth rate of desktop and laptop computer slows down and smartphone market starts to saturate, the demand for data processing and computing continues to grow. Large datacenter, server hardware and cloud applications supported at the back-end could still keep their momentum of growth. Taiwan-based original design manufacturers (ODMs) maintain a stable growth rate in 90% of the worldwide server manufacturing and many new business models evolved in order to fulfill the demands brought by artificial intelligence (AI). The aim of this study is to analyze the positive and negative impacts of AI technology on server industry, and will focus on four major groups in the industry: datacenter customers, OEM, ODM and component suppliers.

Zambia is a highly urbanized country with 60% of its urban population residing in low cost areas also called peri-urban, slum or informal settlements. The increase in urban population attributed to rapid migration and urbanization due to political and economic changes has taken a toll on service provision as the infrastructure development and service provision has failed to meet the demand. For the 33 peri-urban areas in Lusaka, the water supply and sanitation has been poor, inadequate and unreliable with the coverage being slightly above 50% for water while 90% of the urban population does not have access to the much needed sanitation. The low coverage is a result of lack the financial capacity on the part of the service providers to extend services to un served areas. This research focuses on the strategies to provide sustainable water and sanitation services to peri-urban areas to ensure improved accessibility through the expansion of infrastructure and attainment of full cost recovery. In this era of increasing migration to unplanned settlements where the services are inadequate, alternatives to public provision of water and sanitation services need to be put in place. One of the alternatives is the public-private partnership which encompasses the society, private and the civil society. As has been found in the study the best alternative should not only be completely bottom up but should also be more demand driven and be able to provide for greater contributions from the affected communities. The hypothesis of the study is to ascertain if provision of water supply to the Peri-Urban Areas (PUAs) can be achieved through the partnership between the water utility and the small scale water providers. Therefore, the objectives of the research are to: evaluate and compare the current service provision to the peri-urban areas by the utility and small scale providers in terms of technical, social and institutional arrangements and determine the best way of ensuring sustained service provision to peri urban areas and show how partnership can be the best solution to improving service delivery to these areas. Service provision in PUAs can not be achieved without the involvement of all the stakeholders especially the community who are also the users and whose major role is paying for the service to enhance sustainability. In this study the Small Scale Water Providers (SSWP) users were found to be satisfied with the service provided than the utility users who felt that more needed to be done. The two providers are found to have different strengths which when combined would enhance service provision. The collaboration between utility with its competence in water supply, technical installations, water quality testing and SSWP with theirs in community involvement, cost recovery, effective operation and maintenance and demand driven water schemes have to be merged to achieve the intended goal and it is also an indication that the two can complement each other. Utility should therefore consider opening investment accounts for all the areas so as to detach PUAs needs from the general plan and eventually budget as they would be self sustaining and enhance willingness to pay for the users. The SSWP should therefore be viewed as partners by all and licensing should be considered by the government for the benefit of the urban poor.