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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
201

Život matek s dětmi v azylovém domě. / Life of mothers with children in a shelter.

KONČICKÁ, Markéta January 2019 (has links)
This thesis deals with the life of mothers with children in the shelter. The thesis maps expectations of these women about living in the shelter in the confrontation with their real experience. The thesis is divided into several parts. Theoretical part consists of nine subchapters where the basic concepts related to the issue of social services - shelters, unfavorable social situation, social exclusion and social inclusion are defined. The thesis describes the principles of the activity of shelters for mothers with children, deals with the state of care for mothers with children in our country and characterizes the development and changes in the function of the family. The thesis also deals with the reasons leading to the loss of housing, the issues of homelessness and housing accessibility. It describes and characterizes the possibilities of social protection of mothers with children without home, besides social services - shelters also conditions for entitlement to social benefits and the relevant legislation. The empirical part defines the objectives, research methods and results, which are illustrated and described in tables, discussion and final summary. The main aim of the thesis was to find out the expectations of the mothers with children about the life in the shelter in confrontation with their real experience. The partial objectives of the thesis were to find out for what causes mothers with children come to the shelter and how their needs are met. Research questions have been identified for these objectives: For what reasons do mothers with children seek for help in the shelter? What are the expectations of mothers with children about living in the shelter? What is the real experience of mothers with children living in the shelter? Were the expectations of mothers with children about living in the shelter met? Empirical part of the thesis was processed by the method of qualitative research using semi-structured interview with opened questions. For data evaluation the method of open coding was used. The research group consisted of six women - mothers with children living in the shelter in the South Bohemian Region. Given the sensitivity of the topic the identification data of women and the shelter were not mentioned in this thesis. The research pointed out the issue of (in)availability of housing for single mothers with children in the unfavorable social situation. The most common reason for loss of housing is the break-up of the partnership, the dismissal of housing and lack of funds. The research also revealed that the main expectation of all interviewed women is to provide accommodation and stay with their children. This thesis helped to find out which services the clients seek the most and whether their needs are fulfilled.
202

Ekonomiskt våld : En kvalitativ intervjustudie utifrån socialtjänstens arbete med ekonomiskt våldsutsatta kvinnor. / Economic abuse : A qualitative study based on the social services work with economically abused women.

Andersson, Clara, Lukac, Amerisa January 2019 (has links)
Economic violence is a relatively unexplored subject even though it is often a part of occuring intimate partner violence. Therefore it is of concern to acknowledge how the swedish social services’ take part in this form of violence in their work. By law the swedish social services’ are the responsible authorities for victims of intimate partner violence to seek help and support. Although according to previous research on the subject, women feel like receiving help from the social services is not always an option for them. Women often feel powerless in meetings with a person of authority. This study aims to gain knowledge of the support given by the social services to women who are survivors of domestic abuse and further focus on economic abuse. There is also an understanding that non profit organizations (NGO’s) are a big contributor to helping survivors of domestic violence even though the law states the responsibility lays on a government body. Responsibility for the victims will therefore be another focus for further understanding of why NGO’s have taken on a helping role in society. A result from qualitative interviews on the subjects, with social workers from seven different municipalities, shows that there is a great variation between how social workers take on this kind of issue. The knowledge and experiences with handling cases of economic abuse vary between the different municipalities. Often the size of a municipality and lack of resources is a significant factor to what kind of help the municipality can offer. Working with and helping women who are survivors of economic abuse is complex. The social services and women shelters both work to help and try to find solutions for the problem.
203

Os direitos sociais colocados em pauta na construção de metodologia para abrigo: a experiência da Fundação Criança de São Bernardo do Campo-SP / The placed social rights in guideline in the construction of methodology for shelter: the experience of the Foundation Child of Is Bernardo of the Field-SP

Gallo, Marcelo 09 June 2009 (has links)
Made available in DSpace on 2016-04-29T14:17:49Z (GMT). No. of bitstreams: 1 Marcelo Gallo.pdf: 696637 bytes, checksum: d1c0ab7122aee52f4c5e3ff24cc579f8 (MD5) Previous issue date: 2009-06-09 / This dissertação has as objective to analyze as a methodology of work in shelter was constructed that guideline in the guarantee of the rights in accordance with what this established in the Statute of the Child and the Adolescent. In this process we go to search to understand as that the city of Is Bernardo of the Field, that is reference in the social movements, the child remains per eight years executing works of attendance and to the adolescent, and only in 1998, it modifies the look for these boys and girls in the normative direction that compactua with the legal ones. The research has left of the participation of this researcher as subject of the research, of analyzes documentary, of individual interviews and the elaboration of focal group, that objectified to verify as we leave the irregular situation of children and adolescents and to the sprouting of citizens of rights. This analyzes makes possible to make the quarrel of the desconstrução of the model of irregular situation considered by the code of minors and the pressure of the social movements for efetivação of the integral politics for the right of the child and adolescent. Posterior to think as the city of They are Bernardo of the Field constructs politics you publish for infancy and youth, in the perspective of the guarantee of rights comes printing one practises politics. In this aiming I present of that it forms the city comes thinking and executed its action. The searched universe sample that from a new aiming politician actions consider who disassembles paradigms and places the right in the order of the day. For this we will go to dialogue with the professionals who had constructed these methodologies and to describe them, objectifying to contribute for the debate goes up the attendance the children and adolescents in abrigamento situation, mooring all quarrel who are made for the social movements in the construction of guarantee of rights / Esta dissertação tem como objetivo analisar como foi construída uma metodologia de trabalho em abrigo que pauta-se na garantia dos direitos de acordo com o que esta estabelecido no Estatuto da Criança e do Adolescente. Neste processo vamos buscar entender como que o município de São Bernardo do Campo, que é referencia nos movimentos sociais, permanece por oito anos executando trabalhos de atendimento a criança e ao adolescente, e somente em 1998, modifica o olhar para estes meninos e meninas na direção que compactua com as normativas legais. A pesquisa parte da participação deste pesquisador como sujeito da pesquisa, da analise documental, de entrevistas individuais e da elaboração de grupo focal, que objetivou verificar como saímos da situação irregular de crianças e adolescentes e ao surgimento de sujeitos de direitos. Esta analise possibilita fazer a discussão da desconstrução do modelo de situação irregular proposto pelo código de menores e a pressão dos movimentos sociais para efetivação da política integral pelo direito da criança e adolescente. Posterior pensar como o município de São Bernardo do Campo constrói políticas publicas para infância e juventude, na perspectiva da garantia de direitos vem imprimindo uma pratica política. Neste direcionamento apresento de que forma o município vem pensando e executadas suas ações. O universo pesquisado mostra que a partir de um novo direcionamento político propõem ações que desmonta paradigmas e coloca o direito na ordem do dia. Para isto iremos dialogar com as profissionais que construíram estas metodologias e descrevê-las, objetivando contribuir para o debate sobe o atendimento a crianças e adolescentes em situação de abrigamento, amarrando toda discussão que fora feito pelos movimentos sociais na construção de garantia de direitos
204

Mobilní stavby pro nouzové bydlení / Mobile houses for emergency

Kučerová, Petra January 2015 (has links)
The aim of the dissertation is to present the issue of post-catastrophic reconstruction of and and dwellings with focus on temporary forms of housing. Given the complexity of the topic, various aspects are presented, from mobile houses, the basics of environmentalism and foreign aid through temporary post-catastrophic dwellings and constructions to assessment databases of temporary post-catastrophic constructions. Observation is focused mainly on constructions and shelters built shortly after the catastrophe. Based on the study of manuals, directives, post-catastrophic reports and analyses of constructions for emergency situations, a hypothesis was created that determines the factors for the success of mobile houses in post-catastrophic conditions. The crucial factors are: transportability, efficiency, versatility, adaptability to the place of catastrophe and development in time. The hypothesis was verified on a sample of 17 selected mobile houses and on student´s works. The contribution of this dissertation is global evaluation of the issue of post-catastrophic reconstruction from several points of view, formulation of three areas of current mobile and basic types of transitional shelters, the description of post-disaster reconstruction of land and dwellings.
205

Citová vazba v současném partnerském vztahu u klientek azylových domů pro matky s dětmi / The Current Relationship Attachment in Women from Shelters for Mothers and Children

Ledvinová, Michaela January 2014 (has links)
In the first, theoretical part, Attachment Theory is summarized: terms, patterns of attachment behavior of children, adults' mental representations of attachment, attachment developement, application of Attachment Theory into psychotherapy, as well as statistical contexts. Research work then involves qualitative analysis of attachment styles in current relationships of women from shelters for mothers and children in Czech Republic; here the Current Relationship Interview (CRI) method is applied. As a result, it gives 80 % insecure (60 % dismissing, 20 % preoccupied) and 20 % secure persons. This differs significantly from standard population, where 59 % persons are identified as secure. Qualitative analysis of 19 CRI scales gives some characteristic features of relationship of such a woman, e.g., remarkable lack of love and high conflict between her parents, lacking in love with partner, infrequent or inadequate caregiving and inability to seek or accept care from partner. Secure respondents differ from insecure ones by higher rate of loving and ability to provide care, but in the total evaluation they are on borderline of attachment insecurity. The findings are discussed with respect to possibility of education of social workers and applications on work with these women, which (besides lack of existential...
206

Sortir de l’hébergement d’insertion vers un logement social en Ile-de-France : des trajectoires de relogement, entre émancipation et contraintes / From homeless shelters to social housing in Ile-de France Region : re-housing trajectories in between constraints and emancipation

Lanzaro, Marie 04 April 2014 (has links)
Dès les années 1990, et avec encore plus d'acuité à la fin des années 2000, les limites du système de l'hébergement semblent atteintes. Il ne parvient pas à amortir l'ensemble des demandes et à « faire sortir » les personnes prises en charge qui « relèveraient d'un logement ordinaire ». Ces difficultés sont placées sur le devant de la scène médiatique et politique à l'hiver 2006. Et, dès 2007, le gouvernement prend des mesures en faveur de l'hébergement et de l'accès au logement. En 2009 l'Etat redouble d'efforts en impulsant la refondation du système d'hébergement et d'accès au logement et en adoptant des mesures pour fluidifier les parcours de l'hébergement vers le logement. Dans ce contexte, nous avons pris le parti d'interroger les trajectoires d'hébergement qui aboutissent à l'attribution de logement pérenne dans le parc social francilien. Se décentrer des politiques mises en œuvre pour saisir les trajectoires qui mènent à l'hébergement, s'y déroulent et aboutissent à un relogement dans le parc social nous est apparu heuristiquement fécond pour questionner les difficultés de logement et le rôle de l'aide sociale à l'hébergement dans le traitement de celles-ci. L'enjeu est de comprendre ce qui se joue durant l'hébergement en faveur de la sortie du dispositif et de l'accès au parc social. Et aussi, quel est le rôle de l'hébergement dans le sens pris par ces trajectoires et dans les choix opérés. Deux sous questions guident dès lors notre recherche : d'une part comment se rencontrent des trajectoires individuelles marquées par la précarité et le dispositif d'hébergement et d'autre part, comment ils interagissent pour aboutir à une sortie vers un logement social ? / From the 1990s onwards and even more since the end of the 2000s, the homeless shelter system seems to have reached its limits. It cannot respond to all demands and do not succeed in “getting out” the people who should have access to the ordinary housing”. Those limits became a matter of public concern during winter 2006. A few months after, the French government took actions in favor of an enforceable right to housing act and in favor or the access to social housing for the homeless people. More efforts were made in 2009 when the state started reshaping the whole social service for shelter and transitionary accomodation system through a series of measures designed to ease the path from homeless shelters to social housing. In this context, we chose to analyze residential trajectories leading from accommodation structures to a stable position within the Ile-de-France social housing market. Stepping back from public policies to question the different steps of these careers were helpful to understand the current difficulties in housing access as well as addressing the social welfare issue. The aim of the research was to understand what is implemented to the people during their shelter period to help them leave the system and reach social housing. Which role do shelter structures play in residential careers and its choices? Therefore our research was led by two sub-questions. First, how do individual careers characterized by precariousness enter in the institutional accommodation? Secondly, how do those individuals and structures interact to end up into a stable position in social housing ?
207

Expérience de l’enfant en situation de sans logement : perception de la situation, facteurs de stress et stratégies de coping des enfants hébergés avec leurs familles à l’hôtel / Children’s experience of homelessness : situation’s perception, stressors and coping strategies of school-ages children living with their families in hotels

Halasa, Katarzyna 19 December 2017 (has links)
La recherche présentée s’intéresse à l’expérience des enfants en situation de sans logement. Ce travail s’inscrit dans la cadre de la théorie transactionnelle du stress et du coping proposée par Lazarus et Folkman (1984). La démarche vise à saisir leur perception de la situation de sans logement, d’identifier les facteurs de stress auxquels ils sont exposés et les stratégies de coping qu’ils utilisent pour faire face au stress perçu. Cette étude a été menée auprès de 30 enfants d’âge scolaire (7 ans et demi à 13 ans), hébergés avec leurs familles à l’hôtel. Les données ont été recueillies dans la cadre de l’entretien compréhensif et à l’aide du questionnaire KidCope. Cette étude a permis également d’apporter des connaissances sur le profil des familles hébergées à l’hôtel grâce aux données recueillies auprès des parents.La moitié des enfants vit dans une famille monoparentale et plus de deux tiers ont une fratrie. Plus de deux tiers des enfants est nés à l’étranger, un tiers vit dans une famille en situation administrative précaire et la majorité des familles est sans ressources. La durée moyenne de présence de la famille en France est de 5,54 ans et la moyenne de la durée d’hébergement pris en charge par le 115 s’élève à 3,24 ans. Les discours des enfants sont marqués par des sentiments négatifs, parfois confus, face au manque de prévisibilité dans leur vie. La place centrale est occupée par l’école et la famille. L’école représente souvent le seul endroit assurant le sentiment de stabilité, d’appartenance et le maintien des liens sociaux. La famille, quant à elle, grâce au soutien des proches, permet à l’enfant de faire face aux difficultés rencontrées. Dans le cas de nombreux enfants, la situation de sans logement apparaît étroitement liée à l’expérience migratoire de la famille. L’expérience de sans logement s’avère être une situation stressante pour les enfants : tous les enfants ont identifié au moins un facteur de stress dans leur vie. Au-delà des facteurs de stress propres aux enfants d’âge scolaire, les facteurs identifiés par les enfants participant à notre recherche peuvent être classifiés dans l’un des trois groupes suivants : les facteurs de stress liés à la situation de sans logement, à la pauvreté et/ou à l’expérience migratoire. Les enfants utilisent diverses stratégies de coping pour gérer le stress perçu. De manière générale, les stratégies d’approche sont utilisées plus fréquemment et évaluées comme plus efficaces que les stratégies d’évitement. / The purpose of this study is to describe the homeless experience of school-aged children. The theoretical framework for the study was Lazarus’ and Folkman’s (1984) stress and coping processes. In this study the focus was on a child perception of the situation, the stressors they identify and the coping strategies they use. The data was collected from 30 school-aged children living with their families at hotel, through comprehensive interviews and KidCope checklist. This study also brings knowledge about homeless families’ profile through the data collected from parents.Half of the children live in single parent families and two third have siblings. More than two third of children are born abroad, one third live as undocumented migrants and the most of families have no resources. The average family’s length of stay in France is 5,54 years and the average length of being sheltered is 3,24 years. The discourse of children is characterized by negative emotions, sometimes confusion, in face of lack of predictability in their life. The central place is accorded to school and family. School is often the unique place which provide a sense of stability and belonging, as well as social support. Family, through a support of loved ones, help child to cope with difficulties. For many of children, homelessness appears closely connected with migratory experience. Homeless experience is stressful for them: all children who participated in this research perceived at least one thing as stressful in their life. Beyond the stressors specific to school-aged children, the factors identified by the children involved in our research can be classified into one of three groups: stressors related to homelessness, stressors related to poverty and / or stressors related to migratory experience. Children use many different ways to cope with stressors. In general, they used more often approach coping and they rate it as more efficacious than avoidance coping.
208

A práxis pedagógica em abrigos / The pedagogical praxis in shelters

Izar, Juliana Gama 28 June 2011 (has links)
O presente trabalho consiste em uma análise das práticas educacionais desenvolvidas e voltadas para crianças e adolescentes em situação de abrigo ao longo da história nacional. Atualmente denominada como acolhimento institucional, esta prática é garantida pela Lei 8069/90 como uma medida de proteção e suas unidades de atendimento social são entendidas como espaços socioeducativos. A investigação empírica realizada em três instituições distintas durante a pesquisa apresenta evidências de que seu caráter educativo ainda está distante do ideal de desenvolvimento integral preconizado pela Lei, prevalecendo práticas pautadas no desrespeito à subjetividade daqueles que deveriam ser a razão de sua existência. Assim, este trabalho busca fazer um resgate histórico destas práticas, seguido pela apresentação da realidade atual constatada por meio da observação-participante, para uma posterior reflexão e proposição de um trabalho socioeducativo que seja realmente significativo para os acolhidos institucionalmente nestes espaços. / This study is an analysis of educational practices and programs for children and adolescents in a shelter along the national history. Currently known as shelter, this practice is guaranteed by Law 8069/90 as a measure of protection and their social service units are understood as socio-educational spaces. Empirical research carried out in three different institutions during the study presents evidence that its educational nature is still far from the ideal of integral development envisaged by the law, prevailing practices based on disrespect to the subjectivity of those who should be the reason for their existence. This study seeks to make a historical review of these practices, followed by the presentation of the current reality observed through participant observation, for further discussion and proposal of a social-educational work that is really significant for the institutionally accepted in these spaces.
209

Estresse e Coping em profissionais de abrigos institucionais / Stress and Coping in institutional shelter professionals

Pagnota, Ros?ngela Maria Negri Ferr?o 28 February 2018 (has links)
Submitted by SBI Biblioteca Digital (sbi.bibliotecadigital@puc-campinas.edu.br) on 2018-04-11T11:54:00Z No. of bitstreams: 1 ROSANGELA MARIA NEGRI FERR?O PAGNOTA.pdf: 957081 bytes, checksum: 2050d539221e75ce71c524def1a5a6f1 (MD5) / Made available in DSpace on 2018-04-11T11:54:00Z (GMT). No. of bitstreams: 1 ROSANGELA MARIA NEGRI FERR?O PAGNOTA.pdf: 957081 bytes, checksum: 2050d539221e75ce71c524def1a5a6f1 (MD5) Previous issue date: 2018-02-28 / Conselho Nacional de Pesquisa ? CNPq / This research aimed to verify and analyze the levels of perceived stress and coping strategies of professionals from institutional shelters. This is an empirical, descriptive and correlational study, with an intentional sample of 45 direct and indirect contact professionals with shelters in four institutional shelters. Four instruments were used: Characterization sheet of the institutional shelter, Participant Characterization Sheet, Impact of Event Scale and COPE Brief. The data obtained were analyzed in the software Statistical Package for the Social Sciences. Descriptive statistics were used: analysis of means, standard deviation, maximum and minimum values of coping subscales, as well as inferential: linear regression analysis, non-parametric tests (Mann-Whitney) and Spearman's correlation, considering the nature and distribution of the scores. In the analysis of the data, the distribution of participants was used to characterize the sample, through the sociodemographic variables. The results demonstrated that the perceived stress levels were higher in the participants of philanthropic institutional shelters of direct contact with shelters. The coping strategy most used was coping focused on the problem in both shelters, and the coping strategy with the highest correlation with stress was coping focused on emotion and maladaptation. The predictive variables of stress were the type of shelter, the working day, the schooling and the coping focused on the emotion and maladaptive. It was concluded that only the assessment of the health of shelter workers can generate appropriate actions and policies directed to them and detect the needs for improvement and professional training programs, contributing to the quality of care for sheltered children and adolescents. / Esta pesquisa objetivou verificar e analisar os n?veis de estresse percebido e as estrat?gias de coping dos profissionais de abrigos institucionais. Trata-se de um estudo emp?rico, descritivo e correlacional, com amostra intencional de 45 profissionais de contato direto e indireto com abrigados, em quatro abrigos institucionais. Utilizaram-se quatro instrumentos: Ficha de caracteriza??o do abrigo institucional, Ficha de Caracteriza??o do Participante, Impact of Event Scale e COPE Breve. Os dados obtidos foram analisados no software Statistical Package for the Social Sciences. Para a an?lise dos resultados foi utilizada a estat?stica descritiva: an?lise das m?dias, desvio padr?o, valores m?ximo e m?nimo das pontua??es nas subescalas de coping, e tamb?m inferencial: an?lise de regress?o linear, testes n?o param?tricos (Mann-Whitney) e correla??o de Spearman, considerando a natureza e a distribui??o dos escores. Na an?lise dos dados, foi utilizada a distribui??o de participantes para caracterizar a amostra, atrav?s das vari?veis sociodemogr?ficas. Os resultados demonstraram que os n?veis de estresse percebido foram maiores nos participantes de abrigos institucionais filantr?picos de contato direto com abrigados. A estrat?gia de coping mais utilizada foi o coping focalizado no problema em ambos os abrigos e, a estrat?gia de coping com maior correla??o com o estresse foi o coping focalizado na emo??o e desadaptativo. As vari?veis preditoras de estresse foram o tipo de abrigo, a jornada de trabalho, a escolaridade e o coping focalizado na emo??o e desadaptativo. Conclui-se que somente a avalia??o da sa?de dos profissionais de abrigos, poder? gerar a??es e pol?ticas adequadas a ela dirigidas e detectar as necessidades de aprimoramento e programas de capacita??o profissional, contribuindo na qualidade da assist?ncia ?s crian?as e adolescentes abrigados.
210

A família diante dos serviços de acolhimento institucional para crianças e adolescentes / Family and shelter for children and adolescents

Silva, Heloisa Schvarzman de Araujo 12 May 2016 (has links)
No cenário atual do acolhimento institucional de crianças e adolescentes, o trabalho com famílias e a reintegração familiar tem sido amplamente fomentados e discutidos, temas que aparecem na literatura específica, bem como na legislação atual e manuais e outros documentos complementares. A efetivação dos princípios forjados no Estatuto da Criança e do Adolescente (ECA) é uma preocupação dessas publicações, visando como objetivo romper com as práticas de internamento e institucionalização. Diante desse panorama, a voz dos familiares que formam a clientela dos abrigos nem sempre tem espaço, ainda assim, expectativas e pressupostos sobre suas intenções e ações e recomendações sobre seu melhor destino, figuram nas falas de profissionais dentro dos serviços e orientam intervenções sobre as crianças e famílias e também a comunicação com outras esferas como, por exemplo, o judiciário. Visamos no presente trabalho delinear as relações possíveis entre abrigo e familia no discurso dos familiares das crianças e adolescentes em situação de acolhimento institucional. Em nossa análise buscaremos mapear nessas relações onde a família está situada, o abrigo, a criança, o judiciário, entre outros. O método utilizado é a Análise Institucional do Discurso (AID), tomando em foco os conceitos de discurso, instituição e sujeito. Realizamos a análise de entrevistas semi-dirigidas direcionadas a familiares de crianças e adolescentes acolhidos, buscando mapear os lugares delineados e as relações que aparecem desenhadas nesses discursos, bem como imagens de família e abrigo. A partir da análise das entrevistas nota-se que a relação entre família e abrigo aparece como possível, condição marcada pela presença das mães, avós, etc. aos serviços. Nela, os jogos de forças poder-resistência se apresenta com intensidade, especialmente em cenas em que há intervenções do abrigo sobre as famílias; cabe salientar que nesses jogos aparece mobilidade e mudança de lugares na cenografia e que os familiares tensionam a relação com os serviços à sua maneira. São considerados os efeitos do acolhimento institucional sobre as crianças, tanto positivos (como amadurecer e fazer tarefas domésticas) quanto negativos (como acordar tarde e ficar na rua). A criação das crianças e a maternidade também são temas recorrentes que aparecem na interface e por vezes no confronto com o serviço de acolhimento; nesse sentido o abrigo é delineado como lugar não desejável, vinculado ao abandono e falha - sobretudo dos pais. Ainda assim, o acolhimento institucional tem lugar de recurso necessário utilizado pelas famílias. No discurso dos familiares, na interface com as práticas de acolhimento se desenha uma certa família como adequada, legitimada como locus privilegiado da educação e da criação de crianças e adolescentes; os entrevistados se vêem nesse lugar. Por fim, consideramos que relação entre a presença da família nas práticas é marca do acolhimento institucional, que a coloca como alvo de intervenção, e, ao mesmo tempo, permite aos familiares demarcarem posições no interior dessas práticas. A imagem de família e de abrigo que se apresenta nos discursos parece distanciada daquela apresentada na legislação da área e no discurso dos agentes, o que parece constituir foco de tensão em seu encontro / Present views of institutional care of children and adolescents have emphasysed the role of working with the family toward family reintegration. This is a recurrent theme in the literature, as well as in the present Brazilian legislation and additional documents. Implementing the principles of the Children and Adolescents Statute is one concern of these publications, aiming at breaking up with practices of institutionalization. Against this background, the voice of families who are targets of shelters do not always have space, even though expectations and assumptions about their intentions, and recommendations on their destiny appear in professional speeches inside institutions. Moreover, these speeches often direct interventions on children and families as well as the communication with other areas such as the Judicial System. Our aim in the present work is to outline the possible relationships between shelter and family based on the speech of families of children and adolescents in institutional care situation. In our analysis we will seek to map where in these relationships the family, the shelter, the child, the judicial instances, among others, are located. The method employed is the Institutional Analysis of Discourse (IAD), focusing on the concepts of discourse, institution and subject. We performed the analysis of four semi-structured interviews with relatives of children and adolescents cared in three shelters in São Paulo, seeking to map the relationships as well as the images of family and shelter that appear outlined in these speeches. From the analysis of the interviews it is noted that the relationship between family and shelter appears as possible, due to the presence of mothers, grandmothers, etc. in the institutions. The game of forces of power-resistance shows up with intensity, especially in scenes where there are shelter interventions on the families; it should be noted that in these games relatives bring a tension to the relationship with the institution and, still, flexibility of position shows up. Interviewers considered that the effects of institutional care on children are both positive (such as acting mature or doing house tasks) and negative (such as waking up late). Motherhood and the bringing up of children are also reccurrent themes that appear interrelated in the speeches about shelter. Sometimes the shelter is figured as an undesirable place, linked to abandonment and failure mainly of parents. Still, care by the institution remains a necessary resource to be used by families. In the discourse of relatives, an adequate family image is pictured, and seen as a privileged locus for education and upbringing of children and adolescents; interviewed participants see themselves in such place. Finally, we consider that the presence of the family in the practices is the hallmark of institutional care, placing it as a target of intervention, and at the same time allowing relatives to delimit their position as to these practices. The image of family and shelter that emerges from the speeches seems distant from that contemplated in the legislation and in the discourse of agents, and that seems to create a focus of tension

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