Modern supply chains are often characterized by carefully planned and interconnected processes that seamlessly integrate with each other. Supply chains are often efficientduring a stable business environment but are highly vulnerable to risks and disruptions.When any link in the supply chain is negatively impacted, challenges can arise for all the companies in the supply chain. This has expanded the goal of supply chain management tocreate resilient supply chains that incorporate event readiness, provide efficient and effective responses, and can return to their original state after a disruption. During Covid19 businesses all over the world were affected and the pandemic led to disruptions in supply chains. Small and medium-sized enterprises (SME) were especially affected because of lack in financial resources, technical capabilities, and low resilience. SMEs play a crucial role in the global economy but there is still a limited amount of research onhow SME can achieve resilience in their supply chains. Furthermore, there is a lack ofresearch comparing changes in supply chain resilience before and after Covid-19. To address this research gap, the purpose of the study is to explore how Covid-19 affected the supply chain resilience in Swedish SMEs. To understand the effects of Covid-19 we will examine supply chain resilience in SMEs before, during and after the pandemic. To address our purpose, we have conducted a qualitative study using an inductive approach and exploratory research design. We collected primary data from semi-structuredinterviews with nine managers from manufacturing Swedish SMEs. The data gathered through the interviews was analysed by using a thematic analysis that led us to our findings. Our findings revealed that prior to the pandemic, risk awareness was not a top priority for the respondent companies. However, Covid-19 exposed vulnerabilities in their supply chains highlighting the importance of both proactive and reactive strategies. Swedish SMEs experienced various challenges including transportation problems, component shortages and fluctuations in customer demand. Tomeet these challenges, the companies showed flexibility by changes in product assemblingand increased inventory levels during Covid-19. Furthermore, strengthened communication with suppliers and customers played a significant role in increasing supply chain visibility and collaboration. As a result of the Covid-19 disruption, our study show that the responding companies have become more aware of risks and incorporated practices into in their operations as adoption of alternative suppliers, optimization of safety stocks and improved communication. Overall, the findings suggested that the pandemic prompted the respondent SMEs to strengthen their supply chain resilience. By learning from the impact of the crisis, these companies have become more resilient and created supply chains that can better withstand future disruptions. This study contributes to understanding how supply chain resilience in Swedish SMEs was affected by Covid-19 and how SMEs can enhance their supply chain resilience

Research from the international business field have demonstrated that firms operating both in domestic and foreign markets have a greater exposition to market turbulences and disturbances. The literature has established that dynamism, flexibility and agility are crucial capabilities. In fact, firms displaying the previously listed capabilities have a greater chance to survive to turbulent and disturbing market events. Given the current Covid-19 crisis impacting the global market, this paper is further justified by the need for diverse and deeper research on how firms develop so-called “resilience” to survive to disruptive events such as the current pandemic. Furthermore, Business Model Innovation is proposed by the literature as a way to build that organizational resilience. Especially, the adaptation of the Business Model to a more Digital Business Model. The literature presented Digital Business Model as a way for firms to build flexibility and agility capabilities. More specifically, the study aims to analyze how Swedish international manufacturing SMEs develop organizational resilience. Thanks to the four semistructured interviews carried out with four top manager part of Swedish international manufacturing SMEs, this qualitative study has been able to answer the given research question: “How can international manufacturing SMEs develop resilience through adapting a digital business model in order to survive during disruptive market changes?” The primary and secondary data were collected and analyzed according to the constructed conceptual framework. In conclusion, it can be noticed that the findings, based on empirical data, are aligned with the literature and demonstrate that in order to navigate in those turbulent international market environments firms need have a flexible and agile organizational structure. Furthermore, those findings highlight that the implementation of a Digital Business Model enables firms to develop that flexibility and agility, therefore leading to organizational resilience. However, surprisingly, the data shows that if most of the firms did implement Digital Business Model, those Business Model Innovation are not permanent but rather temporary.

The emergence of digitalization and its prevalence is constantly changing the environment inwhich business operates, and consequently the firm’s way of conducting business. Having theability to work with digital maturity is thus a prerequisite for a firm that wants to survive thecompetitive market that prevails today. Despite Sweden's strong infrastructure and greataccess to digitalization skills, Swedish manufacturing SMEs demonstrate an alarmingly lowdegree of digital maturity in their international work. Through a qualitative interview studywith an abductive research approach, this research has explored and unpacked existingtheories on digital maturity, to recommend a proposal for further development of existingframeworks and how Swedish SMEs can work with digital maturity to utilize digitalization intheir internationalization process through export. Furthermore, this study has throughsemi-structured interviews from eight companies, explored Swedish manufacturing SMEs’digital maturity to understand how they use digitalization in their export process.The findings of this study indicates that Swedish SMEs need to stay up to date with the latestdigitalization strategies for internationalizing through export and that the most critical keyfactor is to have human resources with the right competence and capabilities to managedigital change management and work with digital maturity. Hence, to enable Swedishmanufacturing SMEs to utilize digitalization in its export processes and consequently, gaincompetitive advantages necessary to survive in the fast-changing digitalized internationalenvironment.

Enterprise resource planning (ERP) is established among a majority of small and medium sized companies in Kista Science City and seems to have a positive effect on organizational effectiveness. Kista Science City is Sweden’s largest corporate centre, with more companies and employees in a limited area than anywhere else in Europe. This study looks at the level of adoption of ERP functions, perceived organizational effectiveness and critical success factors. The most common use of ERP is for financial control and reporting, followed by order entry and purchasing. A significant relationship between the level of adoption and organizational effectiveness was found. Although Enterprise Resource Planning has become an established phenomenon the investments in ERP software are far from fully utilized. Most companies have started to use ERP to integrate functional areas but few companies have moved to extended ERP (ERPII). The adoption of functionality for customer relationship management seems to have started, but the use of e-commerce, business intelligence and supply chain management is very low. Different reasons for the low level of adoption are discussed and it is suggested that the interrelationship between SMEs and ERP-consultants be investigated further. ERP-consultants are important change agents and knowledge transfers for ERP and one way to interpret the data is that ERP-consultants are caught in a negative spiral where they focus on installations and technical maintenance of core ERP, which prevents them from developing new, extended ERP competence. An analysis of critical success factors showed that although technical competence was important socially oriented factors such as project teamwork and composition as well as communication had a greater effect on organizational effectiveness. Surprisingly enough, project management did not have any effect on organizational effectiveness. Common implementation methods for ERP focus on project management. It is suggested to further analyse if these methods could be improved by an increased adaptability to differences in company settings and requirements as well as through a better use of critical success factors. Organizational effectiveness can be measured in many ways and it was found that the success factors varied in terms of how they correlated with different measures. In the next step, the doctorial thesis, it is suggested that a prototype environment is developed to stimulate an increased use of extended ERP among small and medium sized companies. Several actors, such as SMEs, consultants, vendors and students would be involved. The prototype environment could facilitate enhancements of implementation methods and reduction of implementation costs through the development of reusable objects such as add-on solutions, process maps and system configurations. It could also help small and medium sized companies to investigate the business benefits of ERP by increasing involvement and familiarity while on the same time decrease costs and risks. / QC 20100713

Purpose: Due to the current climate crisis and the fact that the food industry accounts for a third of all greenhouse gas emissions, it is more important than ever that green initiatives in the food industry flourish. In recent years new food sources (NFS) have emerged as a consequence of trying to shift the world's consumption behaviours and making the food industry more sustainable. However, NFS companies are generally small companies with scarce resources and difficulties in expanding. Thus, the purpose of this report is to investigate which capabilities are necessary in order to succeed with a sustainable expansion within the New Food Sources industry, and to develop a framework that puts the capabilities in relation to different stages of sustainable expansion.  Method: In order to investigate these main areas, a multiple case study in the NFS sector has been conducted where several companies have been interviewed to enable the identification of success factors that enable a sustainable expansion. A total of 21 interviews were held with the case companies, people from the traditional source companies (e.g., traditional dairy corporations), and people with expertise within the field of NFS were interviewed. The interviews were later on analyzed through a thematic method.  Findings: The study resulted in identifying five stages of sustainability work that acts as drivers for sustainable expansion. Further, eight categories of capabilities were identified in order to reach the driver for sustainable expansion. The capabilities were then ranked in a gradual manner, from fundamental to gaining competitive advantage. Lastly, the five stages of sustainable expansion were linked to the capabilities, providing a roadmap for what capabilities that are necessary in each stage in order to proceed with a sustainable expansion.  Theoretical and managerial contributions: This study provides a sustainable perspective on expansions within NFS companies, meaning that the focus is not only economic growth but also how the company contributes to the society as a whole and how it affects the world. Furthermore, these insights have resulted in a roadmap that can be applied by managers in NFS- producing companies to get a better understanding of what capabilities that are essential in each stage of sustainability work. This will help managers in NFS companies to navigate through expansions and will help them understand what to focus on.

This study examines the digital transformation landscape for Japanese SMEs (Small Medium-size Enterprises) in 2023 and the challenges faced in digitalization. Key obstacles faced in adopting digital technologies include limited digital literacy, budgetary constraints, and a risk-averse culture, which hinder widespread digitalization among SMEs. Despite these challenges, the study highlights the importance of digital transformation for sustainable growth and competitiveness. The study emphasizes the value of enhancing digital skills, addressing industry-specific challenges, fostering collaboration, and prioritizing data security and privacy. Recommendations include investing in employee training, improving access to financing, developing industry-specific strategies, facilitating collaboration and ecosystem development, promoting customer-centric approaches, and evaluating digital strategies regularly. By implementing these recommendations, Japanese SMEs can enhance their innovation, productivity, and customer satisfaction. Collaboration among governments, industry associations, universities, and SMEs is essential to create an environment conducive to digital transformation. / Denna studie undersöker det digitala transformationslandskapet för japanska små och medelstora företag år 2023 och de utmaningar som digitaliseringen står inför. Viktiga hinder för att ta till sig digital teknik inkluderar begränsad digital kompetens, budgetrestriktioner och en riskvillig kultur, vilket hindrar en utbredd digitalisering bland små och medelstora företag. Trots dessa utmaningar belyser studien vikten av digital transformation för hållbar tillväxt och konkurrenskraft. Studien betonar värdet av att förbättra digital kompetens, ta itu med branschspecifika utmaningar, främja samarbete och prioritera datasäkerhet och integritet. Rekommendationer inkluderar att investera i personalutbildning, förbättra tillgången till finansiering, utveckla branschspecifika strategier, underlätta samarbete och ekosystemutveckling, främja kundcentrerade tillvägagångssätt och utvärdera digitala strategier regelbundet. Genom att implementera dessa rekommendationer kan japanska små och medelstora företag förbättra sin innovation, produktivitet och kundnöjdhet. Samarbeten mellan regeringar, branschorganisationer, universitet och små och medelstora företag är avgörande för att skapa en miljö som främjar digital transformation.

Yes / This article examines the mediating mechanism of the relationship between institutional voids (IVs) and inter-firm cooperation and the moderating role of economic adversity in the context of small and medium-sized enterprises (SMEs) based in emerging markets. The hypotheses are tested using time-lagged survey data from 214 SMEs from Ghana. The findings provide support for the hypotheses by showing that (1) IVs positively influence the use of government research and development (R&D) support, (2) the use of government R&D support mediates the relationship between IVs and inter-firm cooperation, and (3) economic adversity positively moderates the relationship between IVs and the use of government R&D support. The findings contribute to understanding the role of IVs in inter-firm cooperation. Implications for theory and practice are discussed.

This paper examines how internal communication strategies in small and medium sized enterprises (SMEs) during COVID-19 pandemic and its impact on employee intrinsic motivation. By analyzing experiences of managers and employees in Sweden, it identifies effective communication methods that enhance morale and engagement. It also explores how these strategies align with Self-Determination Theory (SDT) and provides practical recommendations for crisis management communication. Through analysis of communication channels, frequency, and styles, it offers insights for organizational communication and crises management. This qualitative study employs thematic analysis of interviews with managers and employees in Swedish SMEs during COVID-19. It evaluates internal communication strategies such as channels, frequency, and styles, and their impact on employee motivation, aligning findings with SDT. To conlcude, this thesis illuminates the interplay between internal communication strategies and employee motivation within Swedish SMEs during COVID-19 pandemic. Through qualitative analysis, the study underlines the importance of flexible communication approaches, digital channels, and transparent styles in fostering resilience and engagement. The findings suggest that aligning communication strategies with SDT princibles can enhance organizational effectiveness during crises. Practical recommendations are provided to empower leaders in cultivating supportive work environments and promoting employee well-being.

Cybersecurity is a critical concern for all organisations in today’s digital landscape, butespecially for small to medium sized enterprises (SMEs). This thesis investigates the maincyber threats currently relevant for small to medium sized companies as well as whatchallenges these types of companies face in implementing effective cybersecurity measures.Another aim was to identify strategies to help SMEs overcome these challenges and enhancetheir protection against cyberthreats.The data collection method chosen for this thesis was semi-structured interviews based on acomprehensive literature review and with a total of six knowledgeable people in the field. Theresults showed that social engineering and phishing, web-based attacks, malware, maliciousinsiders as well as denial-of-service attacks were the most common cyberthreats faced bySMEs in the last few years. Challenges SMEs face was related to a tendency to underestimatethe risk by management and personnel as well as a general lack of knowledge and awarenessat the companies. Other challenges were resource and technological issues. To protect theirbusiness, most interview participants recommended following a standard like the ones fromthe ISO/IEC 27000 family or an alternative like the SSF 1101. Inventory and risk assessment isrecommended as the first step to take along with hiring employees specifically qualified incybersecurity or taking help from consultants.

Businesses' demand for information technology-(IT) capacity and IT solutions are growing daily. As available services and products expand, users require more convenience, cost savings, user-friendliness and reliability. Manufacturers of mobile devices have always been motivated to develop mobile devices which are more flexible and reliable. As a consequence of the above mentioned, the importance of business in the modern technological environment was greatly overestimated as a result of development in mobile technology. Mobile technology breaks the limitations of mobility in businesses which provides innovative possibilities Mobile distance-based services have attracted much attention because of the growing potential that it offers. Businesses need mobile options that deal with specific needs. A mobile accounting system will provide adaptability and flexibility to an entity, which at this stage has not been possible. An improved adaptability and flexibility of enterprises will have a positive impact on productivity and innovation as a result. The rapid growth and development of mobile technology creates the opportunity for the development of many innovative mobile applications. From the above it is clear that there is an existing trend that companies want to implement more mobility in their business. From an accounting perspective, small-to medium-sized businesses have simpler rules and regulations that must be obeyed (IFRS for SMEs). Thus, the point of entrance of this study will focus on the feasibility of a mobile accounting system for small to medium sized entities (SME). On a global scale, should the importance of small-to medium-sized entities (SMEs) not be overlooked. SMEs are the mainstay of most national economies and represent between 30 to 60 percent of the economy's gross domestic product. A mobile accounting system will provide managers and business owners the option to have “anytime anywhere” access to the entity's financial information. This will also allow businesses to be more mobile. Thus, invoices can be issued, receivables added, payments entered (creditors and so on) and all this can be done without physically being on the business premises. The mobile system will therefore communicate in real time with the database on the business premises which is stored electronically and so information for everyone who uses it will be updated and correct. / MCom (Accountancy), North-West University, Potchefstroom Campus, 2014