<p>Menadžment predstavlja jednu od najaktuelnijih oblasti na&scaron;eg doba, mada je, pored svoje važnosti, jo&scaron; uvek nedovoljno istražen, u teorijskom i praktičnom smislu. Na osnovu dosada&scaron;njih istraživanja može se zaključiti da kvalitetan menadžment predstavlja temelj profitabilnog funkcionisanja svakog savremenog poslovnog sistema. Istraživanje, u doktorskoj disertaciji, je imalo za cilj da utvrdi ključne aktivnosti top menadžmenta u preduzećima u Bosni i Hercegovini.&nbsp; Potreba za ovim istraživanjem proizlazi iz neophodnosti utvrđivanja ključnih aktivnosti top menadžmenta, koje su važne za uspe&scaron;no funkcionisanje preduzeća. Na taj način će se obezbediti da top menadžment svoje aktivnosti i napore uvek fokusira u pravom smeru, kao i to da u svakom trenutku bude moguća provera efikasnosti rada top menadžmenta u nekom preduzeću. Ovakvo istraživanje ima dodatni značaj s obzirom na tranzicione uslove u Bosni i Hercegovini.</p> / <p>Management represents the most current area nowdays, although, aside from its immense importance, it has not been researched sufficiently, neither in theory nor in practice. Based upon all the previous research, it is possible to draw the conclusion that high-quality management is the foundation of every contemporaneous profit-oriented business system. The goal of this doctoral dissertation is to determine the essential activities of the top-management within the companies in Bosnia and Herzegovina. This determination will enable the top management to focus their efforts to head in the right direction, in order to be able to evaluate the efficiency of their work. Regarding the fact that Bosnia and Herzegovina is going through the transition period, this type of research gains additional importance.</p>

The purpose of this thesis was to explore senior managers' perceptions of strategic management, with the specific context being the National Oil Corporation in Libya. As such it represents a ground-breaking study at PhD level. An extensive literature identified key themes and models of strategy formulation and strategic management, in particular Karami's model of strategic management (Karami, 2007) together with key factors influencing the processes involved. This led to a study of the Libyan NOC based on a two-stage research design, the first a survey involving two hundred and fifty two senior managers of whom seventy returned completed questionnaires and the second conducting twelve semi-structured follow up interviews to deepen the findings from the questionnaire with qualitative data. The findings of this thesis suggest that the Libyan NOC may have relied too heavily in the past on strategy formulation and strategic management as the preserve of a very few individuals at the very top of the organisation, as the role of the great majority of senior managers was limited to monitoring and high level supervision. It was found that although political directives set the strategy for the whole organisation, there was a gap in knowledge and understanding between the senior business managers and the political appointments to the Board. Recommendations for improving practice therefore concerned steps in the strategic management process and senior managers' effectiveness especially in the Board as a team. Recommendations for reflecting the Libyan NOC as an example of a state-owned enterprise in Karami's model were to include Board effectiveness as the first step, to add medium-term objectives and to include social responsibility in environmental scanning under external factors.

The diploma thesis deals with the creation of the marketing plan of the new event agency. The thesis consists of two parts - theoretical and practical. In the theoretical part are presented the foundation of marketing plan issues, parts of the marketing plan, its creation, goals setting, marketing mix, budget, action plan and control of marketing plan. A separate chapter deals with event marketing. In the practical part situational analysis and marketing research are implemented and then marketing objectives, strategy and marketing mix of the agency are determined, based on synthesis of its results. Finally, the budget, the action plan and the control of the implementation of the marketing plan are presented.

The thesis deals with the analysis of the marketing stratégy of the Hotel U Loubů. It anyalyses and evaluates current phane of the services, marketing communication and staffing. Proposal part of the thesis contains suggestions leading to increasing current situation, which has the aim to promote and increase occupancy of the hotel.

This thesis presents an exploratory study into the development of digital societies and it examines public sector modernization and innovation from a technology management perspective. The study presents reasons why most city-wide or council-wide development of wireless broadband access networks currently end in failure or are unsustainable. It also suggests its links with wider problems of innovation management and the commercial failure of otherwise technically competent solutions It explores the modernisation of society, government, the underlying theories that influence it as well as the innovations triggered by its wake. The exercise reveals a myriad of innovations; firstly in the modernisation of the infrastructure of government and secondly in the development of societal infrastructure in the form of broadband networks.

Verksamhetsstyrning är centralt för alla organisationer. En populär metod är Balanced Scorecard (BSC) men hur detta bör anpassas och användas råder det delade meningar om. Sedan tidigare finns det många studier om själva implementeringsfasen och därav ämnar denna studie att undersöka bibehållandet av BSC. Erfarna ledare med lång erfarenhet kring BSC står i centrum och vad de anser är viktigt för att upprätthålla balanserad verksamhetsstyrning samt vilka motiv som ligger bakom. Vi genomförde en kvalitativ studie, där målstyrt urval med kriteriestyrd inriktning i huvudsak tillämpades. Fem personer i ledande befattning intervjuades utifrån deras erfarenheter av att jobba med BSC. Intervjuerna spelades in, transkriberades och kodades för att sedan analyseras genom en teoretisk analysmodell. Denna modell har vi själva skapat genom att sammanställa meningsskiljaktigheter och luckor samt avsaknad av åsikter inom tidigare litteratur. Modellen användes sedan för att analysera empirin. Resultaten som kommit fram genom denna studie visar att det finns områden som påverkar, främjar och hämmar balanserad verksamhetsstyrning. Dessa behöver hanteras, kombineras och anpassas efter den egna verksamheten vidare visar studien att BSC är en metod som skapar förutsättningar för att bibehålla en balanserad verksamhetsstyrning, förutsatt att metoden används på rätt sätt. / Business Management is central to all organizations, a popular approach is the Balanced Scorecard (BSC), but how this method should be adapted and used prevails over shared opinions. There have been many previous studies on the actual implementation phase and therefore this study intends to investigate the maintenance phase of BSC. At the centre of this study is experienced leaders with extensive BSC experience and their views about which motives that are critical when successfully maintaining a balanced operations management.We conducted a qualitative study, in which a goal-driven selection with criteria-driven focus was mainly applied. Five people in senior positions were interviewed about their experience working with BSC. The interviews were recorded, transcribed and coded and then analyzed by a theoretical analysis model created by ourselves. The model was compiled by disagreements, gaps and lack of opinions in BSC literature and research articles. The model was then used to analyze the empirical data.The results that emerged from this study showed that there are areas that affect, promote and inhibit balanced operations management. These areas need to be handled, combined and adapted to their own operations, furthermore the study also shows that BSC is a method that creates conditions for sustaining a balanced business management, given that the method is used correctly. The study is written in Swedish.

Made available in DSpace on 2014-12-17T15:43:52Z (GMT). No. of bitstreams: 1 JaneSMN_DISSERT.pdf: 1148991 bytes, checksum: b29026cd642a35e56a14e0fcb6a5d7d8 (MD5) Previous issue date: 2013-04-30 / This research evaluated the contribution of the Support Center for Family Health (SCFH) in relation to its effect on the Family Health Units through perception of the Family Health Strategy (FHS) and SCFH professionals, in addition to the satisfaction of users in relation to that role. Data were collected in the public health services of the city of Maca?ba-RN in 2012, through semi-structured questionnaire and non participant systematic observation and it counted as investigated subjects 272 individuals (60 FHS professionals, 12 SCFH professionals and 200 users representatives of 20 units). For analysis of the responses of the opened questions was used categorization process and, in relation to the observational method, that was based on checking the space organization, the characteristics of the participating subjects and the specific set of activities performed by SCFH teams through an observation guide. The results point to a good acceptance of the SCFH teams role by most FHS professionals who reported active participation in the health units routine, its integration activities to the FHS teams with resolving based health promotion actions. Regarding the SCFH professionals, they also reported positive contribution by participating actively in the units routine with integrated activities to the ESF teams and developing resolute actions. For users, the SCFH brought assurance services with better access to specialized, resolving and welcoming care. Systematic observation ratified data obtained by questionnaire. It was perceived the need to implement actions related to man`s health, to invest in expanding the number of the SCFH teams, the greater supply of medications, improving the regulatory process and planning together as a key strategy to promote a more effective integration between teams SCFH / FHS / Esta pesquisa objetivou avaliar a contribui??o do N?cleo de Apoio ? Sa?de da Fam?lia (NASF) em rela??o ? sua atua??o nas Unidades de Sa?de da Fam?lia por meio da percep??o dos profissionais da Estrat?gia de Sa?de da Fam?lia (ESF) e do NASF, bem como a satisfa??o dos usu?rios em rela??o a esta atua??o. Os dados foram coletados na rede p?blica de servi?os de sa?de do munic?pio de Maca?ba-RN em 2012, utilizando um question?rio semiestruturado e pela observa??o sistem?tica n?o participante, tendo como sujeitos investigados 272 indiv?duos (60 profissionais da ESF, 12 profissionais do NASF e 200 usu?rios representantes das 20 unidades pesquisadas). Para an?lise das respostas subjetivas foi usado o processo de categoriza??o e, em rela??o ao m?todo observacional, este se baseou na verifica??o da organiza??o do espa?o no ambiente, as caracter?sticas dos sujeitos participantes e o conjunto espec?fico das atividades realizadas pelas equipes do NASF segundo um roteiro de observa??o. Os resultados sinalizam para uma boa aceita??o da atua??o das equipes do NASF pela maioria dos profissionais da ESF, os quais relataram uma participa??o ativa do NASF na rotina das Unidades de Sa?de, sua integra??o ?s atividades das equipes da ESF com a??es resolutivas e de car?ter de promo??o ? sa?de. Em rela??o aos profissionais dos NASF, estes tamb?m relataram contribui??o positiva por participarem ativamente na rotina das Unidades integrando-se ?s atividades das equipes da ESF, desenvolvendo a??es resolutivas. Para os usu?rios, o NASF trouxe garantia de melhor acesso aos servi?os com atendimento especializado, resolutivo e acolhedor. A observa??o sistem?tica n?o participante ratificou os dados obtidos pelo question?rio. Foi percebida a necessidade de implantar a??es voltadas ? sa?de do homem, de investir na amplia??o do n?mero de equipes do NASF, na maior oferta de medicamentos, no aperfei?oamento do processo de regula??o e no planejamento conjunto como estrat?gia fundamental de promover uma integra??o mais efetiva entre as equipes NASF/ESF

The aim of this masters thesis is to propose a new organizational structure of the hotel castle Valeč and to evaluate its financial situation. In order to assess the financial situation, financial methods such as horizontal and vertical analysis, cost-effectiveness, return on revenues and accommodation indicators (occupancy, average price per room and price for the available room) are applied to the enterprise. The thesis consists of a theoretical and practical parts. The theoretical part defines methods of management of small and medium enterprises, which include marketing strategy, financial management, management of the company development and growth. It is followed by a practical part, which contains a description of the hotel castle Valeč, a SWOT analysis, a financial analysis and an analysis of the current state of the organizational structure. In the conclusion of the masters thesis, problems are identified based on these analyses and changes in the organizational structure are proposed.

While 3.3 billion people flew worldwide in 2014 a large number of these were from developed countries. It is emerging countries which offer the greatest potential for future air traffic growth, with forecasts suggesting that 7.3 billion people will fly by 2034. The greatest proportion of this traffic will be in the Asia-Pacific region where there is already high low-cost carrier penetration. Given increasing price-based competition within short-haul markets, there are many significant challenges in terms of how Asian network airlines respond to LCC competition, and a popular response is the use of low-cost subsidiaries. Thus, the aims of this research are to establish the sources of competitive advantage of Asian airlines generally, and to examine the competitive responses of Asian network airlines and the strategic capabilities of them in competing with low-cost carriers, with a particular focus upon the use of low-cost subsidiaries. This research is underpinned with competitive advantage theory, particularly the resource-based view which concerns the internal environment of firms where each firm possesses a collection of unique resources and capabilities that provide the foundation for competitive strategy. For this research, data were collected from 49 senior airline management personnel using questionnaire surveys, resource surveys, and semi-structured interviews. The data were then analysed using VRIN analysis, the importance and difficulty of 37 competitive responses, strategic capability analysis, and the product and organisational architecture model. The results found that both a strong strategy and stable leadership are crucial. The strategies of Asian network airlines must be flexible to respond appropriately to competitive threats as they materialise, with this responsiveness contributing to the attainment of competitive advantage. Out of an analysed 36 intangible resources, the top resources for competitive advantage and responding to competitive threats for Asian airlines generally are slots, brand, and product and service reputation, with the importance of these based more on being hard to copy than valuable. Each analysed airline business model has a relatively distinct core bundle of intangible resources which explains the internal sources of their competitive advantage. The need for Asian network airlines to strengthen their competitive advantage and their ability to compete is because low-cost carriers impact them in many ways, most notably through a reduction in market share and reduced yields given the key motivation of customers within short-haul markets and economy class is now price and value-for-money. Asian network airlines are most likely to respond to low-cost carriers if they focus upon their core markets, grow their market share, and target the core higher-yielding passengers on which network airlines rely. In such instances, Asian network airlines should respond by focusing more on their brands and meeting the needs of their core targeted market segments. There is a strong positive correlation between profit margin and the strategic capability to compete with low-cost carriers. Yet, Asian network airlines have relatively weak capabilities overall. While Vietnam Airlines, Malaysia Airlines, and Garuda Indonesia are reasonably well placed to compete, network airlines from Northeast Asia, in particular, must strengthen their capabilities especially as Japan, China, and Taiwan are witnessing fast low-cost carrier growth. However, the possession of a strong capability does not mean it is fully or properly leveraged. To compete more effectively with low-cost carriers, the most important competitive responses, based upon analysis of 37 responses, are the ability of management to quickly introduce changes, leveraging brand strength, and increasing aircraft utilisation. Based on the relationship between the importance and difficulty of responses, the most crucial responses for competitive advantage of Asian network airlines are reducing costs to within 30% of LCCs and increasing aircraft utilisation. If achieved, these should lead to meaningful sustained advantage. Low-cost subsidiaries are easier to implement than for network airlines to significantly reduce costs, change to one fleet, or reduce the use of direct distribution, which may explain their popularity within Asia and them being a borderline very essential competitive response. For network airlines, low-cost subsidiaries are a more effective way to compete with low-cost carriers, to participate in the growth of the budget segment, a means of operating uneconomic routes, and to remove unprofitable customers. Network airlines can then focus upon their core market segments and their core competencies. However, their creation is reactive and not proactive which undermines their effectiveness, likewise that low-cost subsidiaries suffer from poor profitability, higher costs, and much smaller size and scale than their key low-cost competitors. This research recommends that Asian network airlines strengthen their existing and primary sources of competitive advantage while pursuing new sources of advantage. While the strategic capabilities of Asian network airlines have strengthened over time, it is essential that they are further strengthened and fully acted upon given increasing competitiveness. The use of low-cost subsidiaries will continue, but it is crucial for themselves and their parent network airlines that they improve their ability to compete and thereby their performance.

This work deals with intercultural management in Europian Union, that brings many pro-blems in company's management. Based on self-learning organization concept, this work aims to explain, that an organization can not even succesfully overcome these problems but can even make a comparative advantage from them. Supporting with results from analysis of middle-europian unit of company KONE.