Uganda’s tourism industry is a major source of foreign exchange income, creating much-needed employment and development opportunities. This study provided an overview of motivations and characteristics of non-resident visitors to Uganda. This exploratory research was conducted in Uganda during July and August 2011. Information obtained includes the popular activities and places visited, visitor expenditures, demographic information, motivation for visiting Uganda, and motivation for traveling and volunteering in general. This study concluded that the majority of non-resident visitors leaving Uganda were volunteers, with a majority being religious volunteers who did not represent a sustainable tourism market within Uganda. Data provided in this study can allow tourism stakeholders to draw conclusions on what is needed in Uganda to help the tourism sector to continue growing more sustainably and to remain competitive amongst other East African tourist destinations.

Community-based tourism (CBT) has become an important facet in the quest for sustainable tourism. CBT is a term that has been subjected to different interpretations in the academic literature. In the field, CBT continues to be supported as an approach to improve the livelihoods of local people in communities participating in tourism. With growing interest in the sustainable livelihoods approach to development, tourism researchers have begun to examine tourism as a livelihood strategy. However, there remain few case studies that have connected the sustainable livelihoods approach and tourism. More specifically, there is limited empirical evidence exploring community-based tourism as a livelihood strategy for rural communities. This research employed an exploratory mixed methods approach to investigate community-based tourism from a livelihoods perspective. The case of the Commonwealth of Dominica was examined to address the following objectives: i) to assess the approach to the development of community-based tourism on the island of Dominica; ii) to analyze residents’ perceptions of the impacts that tourism has on their community from a livelihoods perspective; and iii) to evaluate the degree of success (or failure) of community-based tourism development in Dominica. The research findings revealed that community-based tourism is a valued component of Dominica’s national tourism strategy. Since the early nineties, community involvement has been an implicit policy in the tourism development process. More recently, government-funded initiatives have provided assistance to communities across the island to develop, implement, and market community tourism products. Additionally, this research suggests that the livelihood asset pentagon presented in the Sustainable Livelihoods Framework for Tourism (Shen, Hughey, and Simmons, 2008) is an effective organizational tool for assessing the impact of tourism on communities. Future research should be directed at applying the Sustainable Livelihoods Framework for Tourism in more diverse contexts to ensure its validity and applicability. Furthermore, there is a need to develop a comprehensive Community-based Tourism Framework to assist in the monitoring and evaluation of community-based tourism projects in the field. The main conclusion drawn from this study is that the island of Dominica is on a successful path for developing community-based tourism and it has the potential to yield a number of ‘best practice’ scenarios for the Caribbean region and the globe a like.

No description available.

Uganda’s tourism industry is a major source of foreign exchange income, creating much-needed employment and development opportunities. This study provided an overview of motivations and characteristics of non-resident visitors to Uganda. This exploratory research was conducted in Uganda during July and August 2011. Information obtained includes the popular activities and places visited, visitor expenditures, demographic information, motivation for visiting Uganda, and motivation for traveling and volunteering in general. This study concluded that the majority of non-resident visitors leaving Uganda were volunteers, with a majority being religious volunteers who did not represent a sustainable tourism market within Uganda. Data provided in this study can allow tourism stakeholders to draw conclusions on what is needed in Uganda to help the tourism sector to continue growing more sustainably and to remain competitive amongst other East African tourist destinations.

Local Authorities have a duty to promote the economic, social and environmental wellbeing of their communities. The study deals with the promotion of community involvement and other stakeholders by municipality in ensuring the tourism sustainability. The objectives of this research are to explain the theoretical analysis of the concepts: tourism and poverty alleviation; mechanisms and procedures to be used to encourage community participation in making tourism economically viable around Sedibeng District Municipality; results in economic benefits to business and host community and management of available resources and procedures. A random sample of thirty participants took part in the study. A questionnaire was used as research instrument for data gathering from the participants. Literature study was utilized to support the empirical research and to check implementation of legislation and regulations, regarding tourism management. It was discovered that municipalities may not be so capable of effectively addressing the role that tourism can play in poverty alleviation. As such, it is recommended that local government's existing mechanisms, resources and systems to manage tourism be reviewed to help promote a sustainable training programme. / MA, Public Management and Administration, North-West University, Vaal Triangle Campus, 2011

The primary objective of this study was to develop an ecotourism model for South African National Parks. South African National Parks' current ecotourism/tourism management strategies were analysed and it was found that no clear guidelines regarding the development and management of ecotourism in South Africa National Parks exists. As South African National Parks (SANParks) is one of the largest conservation and ecotourism providers in South Africa, and because ecotourism tends to occur in sensitive ecological and human communities, the need for an ecotourism model for South African National Parks is crucial. The absence of such a model will prevent the effective and sustainable management, monitoring and control of ecotourism in South African National Parks. A literature study was conducted into sustainable–, responsible– and ecotourism as well as current national and international policies concerning ecotourism in national parks or nature–based tourism. Sustainable tourism requires that tourism development should be of such a nature that a balance is kept between the economy, socio–cultural environment and the physical environment. This is referred to as the triple bottom line. The goal of sustainable tourism is to maximise the positive impacts and minimise the negative impacts on the just mentioned triple bottom line aspects. Responsible tourism has the same goals as sustainable tourism, but stresses the importance of all stakeholders taking responsibility of ensuring a sustainable tourism industry. It should therefore be seen as a pathway to achieve sustainable tourism, rather than as an end in itself. Ecotourism forms part of the sustainable/responsible tourism paradigm. From the literature, four main pillars were identified on which ecotourism is based, namely: conservation and enhancement of natural and cultural attractions; environmental education; sustainable management practices and the provision of an enlightening tourist experience. The literature review also indicated some principles supportive of the pillars that are important if ecotourism is to take place, namely: natural and cultural environment; local community upliftment; long–term planning; ethical behaviour of all stakeholders; environmentally–friendly practices and tourist satisfaction. Quantitative research was conducted. An explorative research approach was followed by the means of a self–administered questionnaire with the aim of determining the perceptions, of both the demand side (visitors to South Africa National Parks) and from the supply side (managers of South African National Parks) on the subject of ecotourism. Fifty–six (56) constructs pertaining to aspects of ecotourism were measured on a five–point Likert scale. The constructs were based on a literature review regarding responsible– and ecotourism. Sources that were used to a large extent to develop the questionnaire include the works of Frey and George (2010), Saayman (2009), Fennell (2008), Spencely (2008), Björk (2007), Diamantis (2004),DEAT (2003) The questionnaire for the visitor survey was launched on the website of South Africa National Parks during March 2011 and ran for one month. During this time, 993 respondents completed the questionnaire. The same questionnaire was sent via electronic mail to the managers of SANParks, namely regional and general managers, hospitality services managers and managing executives. A total of 25 questionnaires were completed. The results of the empirical research were processed by the North–West University's Statistical Consultation Services (Potchefstroom Campus). The data was analysed by means of the SPSS (Statistical Package for Social Sciences) software programme. Statistical methods that were used include: descriptive statistics; exploratory factor analysis; factor correlation matrix and a t–test. The results of the descriptive statistics revealed that the following ecotourism aspects were rated as most important by visitors: everyone (staff and visitors) has a responsibility to maintain a litter–free environment; animals should not be fed; everyone (staff and visitors) has a responsibility to save water and electricity. The managers, however, rated the following as the most important ecotourism aspects: to ensure managers, staff and contract employees understand and adhere to all aspects of the South African National Parks' policy to prevent negative impacts on the environment and local communities; do not feed the animals; and to comply with all relevant national, provincial and local legislation, regulations, licences and permits as may be required. Six factors were identified from the exploratory factor analysis: Factor 1: Product development; Factor 2: Local community involvement; Factor 3: Environmentally friendly practices; Factor 4: Ethics; Factor 5: Food and activities; Factor 6: Policies. The factors recorded serve as important guidelines for the development and management of ecotourism products in South African National Parks. For instance, the factor with the highest mean value was “ethics”. Visitor respondents felt very strongly that rules and regulations should be adhered to by visitors and that severe penalties should be implemented in the case of non–compliance. This was also the definite view of staff members. The research made the following contributions to the discipline of tourism and specifically ecotourism: * This research presents the first ecotourism model for South African National Parks which can assist park management in creating ecotourism products that provide a sustainable ecotourism experience and secure the future of ecotourism in national parks. * It was the first time that the perception of ecotourism was determined from both a demand and supply side in South Africa National Parks, which assisted in identifying the key factors for ecotourism products from. * The results of this research paved the way for SANParks in the development of an ecotourism policy for South African National Parks. * The results further made a contribution to the future development of a national ecotourism policy for South Africa (which currently does not exist). Such a policy can then be applied to provincial parks, private game reserves and game farms in South Africa. * The research contributed to the development of a sustainable ecotourism rating criteria for South African National Parks to allow them to grow closer to an ideal managed system that is in line with sustainable / responsible management aspects. * The results were presented at the First International Conference on Tourism and Management Studies in the Algarve, Portugal on the 27th October 2011. * A contribution was also made to the literature on ecotourism in terms of clarification of what is expected by the users (tourists) of ecotourism products and what SANParks' managers view as important aspects of ecotourism and how ecotourism should be developed and managed. * Finally, this study contributed to the research concerning national parks in terms of ecotourism development and management. / Thesis (Ph.D. (Tourism))--North-West University, Potchefstroom Campus, 2012.

The primary objective of this study was to develop an ecotourism model for South African National Parks. South African National Parks' current ecotourism/tourism management strategies were analysed and it was found that no clear guidelines regarding the development and management of ecotourism in South Africa National Parks exists. As South African National Parks (SANParks) is one of the largest conservation and ecotourism providers in South Africa, and because ecotourism tends to occur in sensitive ecological and human communities, the need for an ecotourism model for South African National Parks is crucial. The absence of such a model will prevent the effective and sustainable management, monitoring and control of ecotourism in South African National Parks. A literature study was conducted into sustainable–, responsible– and ecotourism as well as current national and international policies concerning ecotourism in national parks or nature–based tourism. Sustainable tourism requires that tourism development should be of such a nature that a balance is kept between the economy, socio–cultural environment and the physical environment. This is referred to as the triple bottom line. The goal of sustainable tourism is to maximise the positive impacts and minimise the negative impacts on the just mentioned triple bottom line aspects. Responsible tourism has the same goals as sustainable tourism, but stresses the importance of all stakeholders taking responsibility of ensuring a sustainable tourism industry. It should therefore be seen as a pathway to achieve sustainable tourism, rather than as an end in itself. Ecotourism forms part of the sustainable/responsible tourism paradigm. From the literature, four main pillars were identified on which ecotourism is based, namely: conservation and enhancement of natural and cultural attractions; environmental education; sustainable management practices and the provision of an enlightening tourist experience. The literature review also indicated some principles supportive of the pillars that are important if ecotourism is to take place, namely: natural and cultural environment; local community upliftment; long–term planning; ethical behaviour of all stakeholders; environmentally–friendly practices and tourist satisfaction. Quantitative research was conducted. An explorative research approach was followed by the means of a self–administered questionnaire with the aim of determining the perceptions, of both the demand side (visitors to South Africa National Parks) and from the supply side (managers of South African National Parks) on the subject of ecotourism. Fifty–six (56) constructs pertaining to aspects of ecotourism were measured on a five–point Likert scale. The constructs were based on a literature review regarding responsible– and ecotourism. Sources that were used to a large extent to develop the questionnaire include the works of Frey and George (2010), Saayman (2009), Fennell (2008), Spencely (2008), Björk (2007), Diamantis (2004),DEAT (2003) The questionnaire for the visitor survey was launched on the website of South Africa National Parks during March 2011 and ran for one month. During this time, 993 respondents completed the questionnaire. The same questionnaire was sent via electronic mail to the managers of SANParks, namely regional and general managers, hospitality services managers and managing executives. A total of 25 questionnaires were completed. The results of the empirical research were processed by the North–West University's Statistical Consultation Services (Potchefstroom Campus). The data was analysed by means of the SPSS (Statistical Package for Social Sciences) software programme. Statistical methods that were used include: descriptive statistics; exploratory factor analysis; factor correlation matrix and a t–test. The results of the descriptive statistics revealed that the following ecotourism aspects were rated as most important by visitors: everyone (staff and visitors) has a responsibility to maintain a litter–free environment; animals should not be fed; everyone (staff and visitors) has a responsibility to save water and electricity. The managers, however, rated the following as the most important ecotourism aspects: to ensure managers, staff and contract employees understand and adhere to all aspects of the South African National Parks' policy to prevent negative impacts on the environment and local communities; do not feed the animals; and to comply with all relevant national, provincial and local legislation, regulations, licences and permits as may be required. Six factors were identified from the exploratory factor analysis: Factor 1: Product development; Factor 2: Local community involvement; Factor 3: Environmentally friendly practices; Factor 4: Ethics; Factor 5: Food and activities; Factor 6: Policies. The factors recorded serve as important guidelines for the development and management of ecotourism products in South African National Parks. For instance, the factor with the highest mean value was “ethics”. Visitor respondents felt very strongly that rules and regulations should be adhered to by visitors and that severe penalties should be implemented in the case of non–compliance. This was also the definite view of staff members. The research made the following contributions to the discipline of tourism and specifically ecotourism: * This research presents the first ecotourism model for South African National Parks which can assist park management in creating ecotourism products that provide a sustainable ecotourism experience and secure the future of ecotourism in national parks. * It was the first time that the perception of ecotourism was determined from both a demand and supply side in South Africa National Parks, which assisted in identifying the key factors for ecotourism products from. * The results of this research paved the way for SANParks in the development of an ecotourism policy for South African National Parks. * The results further made a contribution to the future development of a national ecotourism policy for South Africa (which currently does not exist). Such a policy can then be applied to provincial parks, private game reserves and game farms in South Africa. * The research contributed to the development of a sustainable ecotourism rating criteria for South African National Parks to allow them to grow closer to an ideal managed system that is in line with sustainable / responsible management aspects. * The results were presented at the First International Conference on Tourism and Management Studies in the Algarve, Portugal on the 27th October 2011. * A contribution was also made to the literature on ecotourism in terms of clarification of what is expected by the users (tourists) of ecotourism products and what SANParks' managers view as important aspects of ecotourism and how ecotourism should be developed and managed. * Finally, this study contributed to the research concerning national parks in terms of ecotourism development and management. / Thesis (Ph.D. (Tourism))--North-West University, Potchefstroom Campus, 2012.

Imposing the principles of sustainable development on medical tourism is vital to maintaining the three pillars of a strong nation, namely, the environment, the economy, and the local community. The three research objectives of this thesis are: 1) to determine the primary factors that motivate foreign patients to travel abroad for medical services; 2) to define the role that stakeholders play for developing the medical tourism sector; and 3) to develop an implementable framework for establishing a sustainable medical facility. These objectives help lay the foundations for a medical tourism facility that would respond well to the future demands of international patients, and would remain competitive with other medical facilities in the global market while also improving local quality-of-life and remaining within ecological constraints. Therefore, this research adopts a case study methodology to examine a framework developed through the literature review to determine how it fits in reality. In addition, this research provides a starting point to define further the primary roles of the medical tourism network for developing the medical tourism sector.

Certification programs have grown exponentially over the past decade to respond to the increasing demand for more green and sustainable modes of operation from the part of customers. These schemes can be used as powerful tools to assist in the conservation of natural, human and cultural resources, helping better protect popular tourist destinations for future years to come. However, despite their potential to help codify important principles such as ecotourism and sustainable tourism, certification programs are currently facing several challenges that are hindering their overall practices. Much of the present tourism literature has examined the environmental aspect of these programs and the monitoring challenges they are currently facing. However, little research has explored the socio-cultural side of certification programs even if current literature increasingly demonstrates the strong connection that exists between environment, community and local culture when aiming to properly develop tourism in host destinations. Therefore, this study aimed to examine the importance and feasibility of adopting socio-cultural criteria in existing certification programs as to achieve proper sustainability. This goal is attained by using a qualitative research approach and by examining Green Globe certified hotels on the island of Barbados. The results of this research confirms that the culture, history, geography and/or policies of a tourist destination can shape and influence certification programs and their overall practices. This study also provided several examples of social and cultural actions that hotels could adopt, or have already adopted, demonstrating that it is feasible for certification programs to require tourism businesses to adhere to socio-cultural criteria before achieving certification. Moreover, results revealed several benefits that the accommodation sector can gain by becoming environmentally, socially and culturally responsible. The main conclusion of this study is that socio-cultural practices are necessary components to properly achieve newer designations of ecotourism and sustainable tourism, and therefore, certification programs need to include and/or make mandatory socio-cultural criteria in their programs. It is hoped that this information can provide guidelines on how to further implement both environmental and socio-cultural criteria for both certification programs and the accommodation sector. Although this research revealed interesting information on the socio-cultural aspect of these programs, much remains to be examined on this matter and recommendations for future studies are suggested at the end of this thesis.

Sustainable tourism development is widely accepted as an alternative approach to tourism development in many countries. However, the sustainable tourism development concept remains problematic, in both definitional and operational terms, attributable in part to a lack of effective channels for diffusion and communication of the concept to destination stakeholders. As such, this thesis aims to identify, understand, and describe effective communication mechanisms for the dissemination of the sustainable tourism development concept, with the aim of facilitating a more effective implementation of it. To achieve this, three important issues are addressed. Firstly, identification of destination stakeholders’ understanding of the sustainable tourism development concept; secondly, determination of the communication channels for diffusing the sustainable tourism development concept; and thirdly, identification of the key actors of the social system for transferring information about sustainable tourism development. In exploring these issues, the thesis is underpinned by diffusion of innovations theory, which constitutes an explanatory framework for considering the findings of 55 in-depth interviews with key tourism stakeholders on Kret Island, Thailand. The findings reveal that sustainable tourism development is considered important for tourism development in the destination; however, the implementation of such principles remains problematic as the term is complex and there is no common understanding of its implementation. In terms of the dimensions of sustainable tourism development, while economic, environmental and socio-cultural as the triple-bottom line aspects are still embedded in the concept, there are four additional dimensions of sustainable tourism development found in Kret Island, Thailand; these are the community integration, education, tourist satisfaction, and regulations dimensions. The findings further reveal that diffusion of the sustainable tourism development concept occurs through interpersonal as well as media communication, and that while these two types of communication have differing roles to play in disseminating information, there is synergy between them. Key actors in relevant social systems which facilitate dissemination of the sustainable tourism development concept to destination stakeholders are change agents; members of social networks and opinion leaders. Each actor has both differing roles and attributes when it comes to transferring information. The findings of this research provide a contribution to knowledge by highlighting that diffusion of the sustainable tourism development concept is related to aspects and qualities of the concept itself, the communication channels employed in its diffusion, both interpersonal and media, and the relative time of diffusion and adoption within the social system. It also offer some guidelines according to the characteristics of the people involved, the social systems involved and communications channels used for the key stakeholders on the island to develop appropriate communication channels in order to diffuse tourism information regarding sustainable tourism development to other destination stakeholders. Both the contributions and implications of this research have the potential to contribute to better dissemination of information regarding sustainable tourism development to destination stakeholders as a whole.