Cette thèse porte sur les processus de gestion des connaissances et des pratiques associées, en situation de coopération inter-organisationnelle. En s'appuyant sur une démarche d'enquête relevant de l'artisanat intellectuel, nous étudions le cas du domaine des nanosciences et des nanotechnologies (NCT), caractérisé par la participation de diverses organisations relevant de plusieurs domaines d'expertise. A partir de l'étude des connaissances saisies à partir des pratiques dans trois cas (un réseau de groupes de recherche en Colombie, un projet européen et un laboratoire de sciences des matériaux au sein d'un grand pôle de recherche en micro et nanotechnologies à Grenoble (France)), la thèse apporte quatre contributions théoriques portant respectivement sur : 1) La relation entre les pratiques de gestion des connaissances entre organisations et des politiques favorisant les arrangements interinstitutionnels ; 2) La proximité comme espace de convergence et de divergence dans la gestion des connaissances dans les « zones franches » ; 3) La temporalité et les points d'ancrage des relations inter-organisationnelles ; et 4) la médiation de collectifs sociotechniques. Enfin, nous proposons une contribution sur la pratique vue comme constituant un espace de gestion, qui permet de rendre compte des différences dans les temporalités et d'évaluer la médiation des outils destinés à soutenir les processus de gestion des connaissances. / The thesis deals with knowledge management processes and associated practices in interorganizational contexts. With an insight of intellectual craftsmanship, we focus on the case study of Nanoscience and Nanotechnology (NST) that involves a wide diversity of participant organizations and knowledge fields. By studying three specific contexts –a Colombian network of research groups, a European collaborative project, and a laboratory of materials belonging to a micro and nanotechnology cluster of Grenoble (France); we present four main theoretical contributions through a knowing in practice approach: 1) A description of relationships between interorganizational knowledge management practices and policies that foster cross-institutional agreements, 2) An insight of proximity as a point of convergence and divergence in boundary-related knowledge management, 3) An understanding of temporality and anchor points related to cross-organizational relationships, and 4) The dynamics of mediation of the socio-technical collectives. On the other hand, we put forward an approach to the concept of practice as managerial space, which allows to account for differences in the temporary nature of relationships and assess effective mediation of available tools for supporting knowledge management processes. / Esta tesis trata sobre procesos de gestión de conocimiento en ámbitos inter-organizacionales y las prácticas asociadas. Con un enfoque de artesanía intelectual, tomamos como estudio de caso el campo de las Nanociencias y Nanotecnologías (NCT), caracterizado por la participación de diversidad de organizaciones y áreas de conocimiento. Estudiando tres contextos, una red de grupos de investigación en Colombia, un proyecto europeo de colaboración y un laboratorio de materiales en un polo de micro y nanotecnologías en Grenoble (Francia), desde una perspectiva de conocimiento como práctica, presentamos cuatro aportes teóricos: 1) Relación entre prácticas de gestión de conocimiento inter-organizacional y políticas que fomentan arreglos inter-institucionales, 2) Proximidad como espacio de convergencia y divergencia en la gestión del conocimiento en las zonas fronterizas, 3) Temporalidad y puntos de anclaje de las relaciones inter-organizacionales, y 4) La mediación de los colectivos sociotécnicos.Por otra parte, planteamos una contribución para abordar la práctica como espacio de gestión, lo cual permite dar cuenta de las diferencias en las temporalidades y evaluar las mediaciones efectivas de las herramientas dispuestas para el soporte de los procesos de gestión de conocimiento.

Submitted by Ronildo Prado (ronisp@ufscar.br) on 2016-09-27T14:02:48Z No. of bitstreams: 1 DissGRO.pdf: 1949409 bytes, checksum: db095c27a40ca0db42bd9916c024e4e8 (MD5) / Approved for entry into archive by Ronildo Prado (ronisp@ufscar.br) on 2016-09-27T14:03:05Z (GMT) No. of bitstreams: 1 DissGRO.pdf: 1949409 bytes, checksum: db095c27a40ca0db42bd9916c024e4e8 (MD5) / Approved for entry into archive by Ronildo Prado (ronisp@ufscar.br) on 2016-09-27T14:03:14Z (GMT) No. of bitstreams: 1 DissGRO.pdf: 1949409 bytes, checksum: db095c27a40ca0db42bd9916c024e4e8 (MD5) / Made available in DSpace on 2016-09-27T14:03:23Z (GMT). No. of bitstreams: 1 DissGRO.pdf: 1949409 bytes, checksum: db095c27a40ca0db42bd9916c024e4e8 (MD5) Previous issue date: 2016-04-20 / Não recebi financiamento / Brazil is a country with a wide range of socais problems that need to be resolved so that it can be considered a developed nation. In this sense many social problems could be studied by public research in order to mitigate social inequality. This research aims to identify and understand the obstacles and possibilities for the formation of the research agenda of the public university demands from the local community. The methodology was qualitative and exploratory, which is outlined in literature and literature. The literature encompassed thematic as science, technology and innovation policy (PCT&I); channels of communication between university and society; social technology; and territorial development. The result of the survey pointed out as an obstacle to the construction of the university agenda based on the demands of local communities PCT&I developed based on international models; political control centered in the hands of a few actors, especially scientists; research agenda aimed at an international science, business or particular demands; lack of communication channels and strategies and exchange of knowledge between universities and local communities; little research on the research agenda of Brazilian scientists. As possibilities the search result pointed adherence by the PCT&I concepts such as: social technology; regional development; solidarity economy; social technology park; sustainable development; and actions as public policy development: municipalities, states (master plan) and urban planning. / O Brasil é um país com um vasto leque de problemas socais que precisam ser resolvidos para que ele possa ser considerado uma nação desenvolvida. Nesse sentido muitos problemas sociais poderiam ser estudados pelas pesquisas públicas a fim de amenizar a desigualdade social. A presente pesquisa tem como objetivo identificar e compreender os obstáculos e as possibilidades para a formação da agenda de pesquisa da universidade pública a partir de demandas da comunidade local. A metodologia adotada foi a qualitativa e exploratória, sendo esta delineada em levantamento bibliográfico e pesquisa bibliográfica. O levantamento bibliográfico abarcou tematicas como: política científica, tecnológica e de inovação (PCT&I); canais de comunicação entre universidade e sociedade; tecnologia social; e desenvolvimento territorial. O resultado da pesquisa apontou como obstáculo para a construção da agenda da universidade com base nas demandas das comunidades locais: PCT&I elaborada com base em modelos internacionais; controle político centrado na mão de poucos atores, com destaque aos cientistas; agenda de pesquisa direcionada a uma ciência internacional, ou as demandas particulares empresariais; falta de canais e estratégias de comunicação e troca de conhecimento entre universidade e comunidades locais; poucas pesquisas sobre a agenda de pesquisa dos cientistas brasileiros. Como possibilidades o resultado da pesquisa apontou a adesão por parte da PCT&I de conceitos como: tecnologia social; desenvolvimento territorial; economia solidária; parque tecnológico social; desenvolvimento sustentável; e ações como elaboração de políticas públicas: municípios, estados (plano diretor) e planejamento urbano.