In the environment of the 3:rd generation Internet based on peer-to-peer architecture, well-trusted methods must exist to establish a secure environment. One main issue is the possibility to verify that a node actually is who it claims to be (authentication). Establishment of authentication between nodes in a peer-to-peer environment where nodes are exchanging information directly with each other requires more planning than in a typical client-server environment where the authentication methods are server-based. The peer-to-peer applications described in this report use authentication methods based on central authorities as well as solutions without central authorities. Lack of standards in the way peer-to-peer systems should communicate and apply security lead to a variety of “local” communication and security solutions. These local solutions make different applications incompatible with each other, meaning that a peer using one application will not be able to communicate and exchange information with other peers using some other application.

The main goal of this thesis is to develop a new help-desk ticket management system for the Etnetera Company. The chosen platform is Java. A secondary objective is to test a suitability of using a rule engine system for this type of applications. The first part of the thesis contains a theoretical introduction to business rule systems, which is followed by a part evaluating and presenting in a detail three such systems. The chosen system used for the implementation is JBoss Drools. A project environment, description of the current situation and reasons for the development of the new system are listed in the next part. The following chapter deals with the analysis of the requirements and the next-to-last chapter describes the design and implementation of the new system. The last chapter contains documentation. The main benefit of the work is a newly developed system that optimally supports the process of processing a request and other related processes at the Etnetera Company, thereby reducing the amount of unnecessary administrative work. Another benefit is a practical demonstration and deployment of business rule system for developing similar applications.

The topic of this master thesis is the design and development of the seat ticket reservation web application. Developed application should be useful for organizers of various cultural and sport events and should help them to manage ticket reservations agenda. Application should be useful for visitors of these events too. Visitors will be able to easily choose the preferred seats and complete the reservation within the application. The evaluation of existing tools designated for seat reservations management is the important part of this master thesis. According to the previous evaluation, the author's own experience and consultations with several organizers of public events, functionality requirements of the web application are specified. The acting roles are also defined and the most important use cases are stated for them. Web application of the seat reservation system is programmed using the latest web technologies such as PHP, Javascript, CSS3 and is based on the Nette PHP framework. The resulting web application is publicly accessible at http://demo.e mistenka.cz.

Diploma thesis is focused on information system assessment and subsequent proposal for its modification. These changes are partly concerned on company requests, where system implemented is, but on the other hand also of development of processes in the time horizon. These proposals of changes and optimization will be afterwards presented and recommended for realization.

En stor mängd parkeringsböter ges ut varje år i Sverige. Tidningsartiklar uttrycker att parkeringsskyltar kan vara komplicerade att tolka och enligt flera studier finns en brist av förståelse gällande skyltarna. Denna studie har som syfte att ge förslag hur man designar en applikation för att hjälpa personer att undkomma problemet. Mer specifikt undersöks hur marknaden för befintliga parkeringsapplikationer ser ut, hur det upplevda behovet, samt intresset ser ut och kan skilja sig bland olika grupper. För att kunna besvara dessa frågor har både kvantitativ och kvalitativ data samlats in med hjälp av en enkät, dokument och intervjuer. Genom två forskningsstrategier, Design & Skapande och Undersökning samt via en användarcentrerad designmetod har studiens frågeställning kunnat besvaras. Slutsatsen av studien är att bland de mest använda redan befintliga applikationer som finns idag saknas funktioner som hjälper personer att tolka skyltar. Det finns ett starkt upplevt behov och ett stort intresse för en applikation som hjälper att tolka regler utifrån parkeringsskyltar. Behovet skiljer sig bland grupper, där förare som kör sällan i storstäder har ett större behov än de som kör mer frekvent. Resultatet visar även en antydning att personer i åldrarna 31–44 har ett mindre behov än andra åldersgrupper. Studien kom fram till att den mest användbara designen ska innehålla två nyckelfunktionaliteter. Det första är, att genom en kamera fota en skylt och få regler beskrivna, det andra är en karta där användare ser tillgängliga parkeringar och dess regler. / A large amount of parking tickets is handed out each year in Sweden. Articles in newspapers express that parking signs can be complicated to interpret and several studies show that there is a lack of knowledge regarding the signs. The purpose of this study is to develop a design proposition to help people avoid the problems with parking signs. More into depth research will be performed to analyse the market regarding existing applications, how the need and interest for an application can differ from groups. To answer these questions data will be gathered through a survey, document and interviews. By using two research strategies, design & creation and Survey the research questions could be answered. The conclusion of the market analysis shows that existing popular applications are lacking the functionality that helps people understand parking signs. The study also shows that a strong need and high interest is present for a parking application that aids people avoid parking tickets. The need differs from groups, where people who rarely drive in large cities have a larger need than those who drive more frequently. Another conclusion is that people aged 31-44 feel that they more infrequently need to have parking signs interpreted than other age groups. The study concluded that to get the highest usability in the application, two key functionalities should be included. The first one is a camera that can be used to take a photo of a sign and get the rules described. The second is a map where the users can see eligible parking spots and what the rules are.

В выпускной квалификационной работе магистранта рассматривается развитие инфраструктуры междугороднего автобусного сообщения в Екатеринбурге, маршрутная сеть автобусного сообщения, решения по автоматизации продажи билетов. Уделено внимание проблемам дистрибуции электронных билетов и прогнозам развития e-ticketing на рынке междугороднего автобусного сообщения. / In the student master thesis the development of the infrastructure of interurban bus communication in Yekaterinburg, the route network of bus communication, solutions for ticket sales automation are considered. Attention is paid to the problems of distribution of electronic tickets and forecasts for the development of e-ticketing in the intercity bus market.

The income generated from Afrikaans films has fluctuated over the years. Currently this is still the case and the profits generated from Afrikaans films over the past seven years are cause for concern. The Afrikaans film industry is struggling to keep film attendees interested in their films. The need to better understand the Afrikaans film attendees‟ purchase behaviour has become more important than ever. By obtaining this information the producers, investors and marketers of Afrikaans films can produce and market Afrikaans films according to the market‟s needs and ultimately increase Afrikaans film theatre ticket sales. The primary goal of the study was to determine the ticket purchase behaviour of Afrikaans film theatre attendees to help the industry to increase ticket sales. To achieve this goal the following objectives were set: firstly, to do a literature overview on the Afrikaans film industry. Secondly, to conduct a literature analysis to identify possible aspects that can contribute to the ticket purchases of the performing arts (with the main focus on film theatre). Thirdly, to do a comparative analysis on the ticket purchase behaviour of film theatre attendees versus live theatre attendees. Fourthly, to analyse Afrikaans students and scholars‟ purchase behaviour of Afrikaans film theatre tickets. Lastly, to draw conclusions from the study and to make subsequent recommendations that aim to provide solutions for the Afrikaans film industry by increasing their film theatre ticket sales. Objectives 1 and 2 were achieved in the literature study (Chapter 2). Firstly the origin and evolution of the film industry was explained; and an overview of the history of the South African film industry was provided. Purchase behaviour was studied to understand the concept in general, as well as in the context of arts and cultural goods. Different purchase behaviour models were analysed and aspects contributing to the ticket purchases of arts / culture / film theatre / live theatre productions were identified and analysed. Objective 3 was achieved in Article 1 (Chapter 3). A comparative analysis was done on the ticket purchase behaviour of film theatre attendees versus live theatre attendees. An exploratory factor analysis was conducted on the 36 identified aspects that contribute to Afrikaans film theatre ticket purchases. The data for the article was collected in 2011 and 2013 at the Klein Karoo National Kunstefees (KKNK) with questionnaires. Attendees who viewed one or more Afrikaans films in the past year were requested to complete a questionnaire. This resulted in five factors labelled: Proudly Afrikaans, Production credentials, Quality facilities, Marketing and Leisure experience. The most important factor that influenced the film theatre attendees was identified as „Proudly Afrikaans’ and the second highest factor was „Leisure experience’. Confirmatory factor analyses were then performed on 20 identical and overlapping aspects identified from the film theatre ticket purchase data and live theatre ticket purchase data (secondary data from the study of Botha, 2011). The following factors were identified: Media/ Marketing, Quality facilities, Credentials and Lesure experience. To compare the contributing factors of Afrikaans film theatre ticket purchases to the contributing factors of Afrikaans live theatre ticket purchases, a t-test was performed. The t-test indicated that the film theatre attendees are more influenced by the factors Media, Quality facilities and Leisure experience; and the live theatre attendees on the other hand were more influenced by Credentials. Determining the key factors contributing to the ticket purchases of younger Afrikaans film theatre attendees was achieved in Article 2 (Objective 4). The objective was achieved by conducting a survey amongst Afrikaans-speaking students at the North-West University (Potchefstroom Campus); and Afrikaans-speaking scholars at an inter-school sports event hosted in the North West province. The questionnaire for students was dispersed at various on-campus classes attended by the students and the questionnaire for scholars was dispersed at an inter-school sports event for Afrikaans schools from various provinces. They were targeted at different sports fields where they were participating in various sports items. An exploratory factor analysis was conducted on the collected data to determine the factors contributing to the film theatre ticket purchases of this younger Afrikaans film theatre market. Five factors were identified. These factors were labelled: Quality film, Quality facilities, Proudly Afrikaans, Marketing and Production credentials. ANOVAs and t-tests were performed to explore possible difference between the mean values of the factors based on certain independent variables. Statistical significant differences were found: men and women are influenced to the same degree by all five of these factors; the five factors have a stronger influence the younger the attendees are. Respondents who prefer Afrikaans films above English films are more influenced by all five of these factors; and film attendees who view three or more films in one month are more influenced by the factors Quality facilities, Proudly Afrikaans and Production credentials. The younger Afrikaans film viewers‟ most popular medium for viewing films is television (DSTV / Box Office channels). The fifth objective was achieved by drawing conclusions from the study and making appropriate recommendations. The results of this study confirm that the study assisted in making a significant contribution to the producers and marketers of the Afrikaans film theatre industry. This research helps the industry to better understand their market based on its purchase behaviour. This research enables Afrikaans film producers and marketers to improve the effectiveness of their marketing campaigns amongst Afrikaans arts festival patrons and younger Afrikaans film theatre attendees. Ultimately, implementing the recommendations of this study will lead to the increase of Afrikaans film theatre ticket sales and help sustain this currently struggling Afrikaans film theatre industry. / MCom (Tourism Management), North-West University, Potchefstroom Campus, 2015

The income generated from Afrikaans films has fluctuated over the years. Currently this is still the case and the profits generated from Afrikaans films over the past seven years are cause for concern. The Afrikaans film industry is struggling to keep film attendees interested in their films. The need to better understand the Afrikaans film attendees‟ purchase behaviour has become more important than ever. By obtaining this information the producers, investors and marketers of Afrikaans films can produce and market Afrikaans films according to the market‟s needs and ultimately increase Afrikaans film theatre ticket sales. The primary goal of the study was to determine the ticket purchase behaviour of Afrikaans film theatre attendees to help the industry to increase ticket sales. To achieve this goal the following objectives were set: firstly, to do a literature overview on the Afrikaans film industry. Secondly, to conduct a literature analysis to identify possible aspects that can contribute to the ticket purchases of the performing arts (with the main focus on film theatre). Thirdly, to do a comparative analysis on the ticket purchase behaviour of film theatre attendees versus live theatre attendees. Fourthly, to analyse Afrikaans students and scholars‟ purchase behaviour of Afrikaans film theatre tickets. Lastly, to draw conclusions from the study and to make subsequent recommendations that aim to provide solutions for the Afrikaans film industry by increasing their film theatre ticket sales. Objectives 1 and 2 were achieved in the literature study (Chapter 2). Firstly the origin and evolution of the film industry was explained; and an overview of the history of the South African film industry was provided. Purchase behaviour was studied to understand the concept in general, as well as in the context of arts and cultural goods. Different purchase behaviour models were analysed and aspects contributing to the ticket purchases of arts / culture / film theatre / live theatre productions were identified and analysed. Objective 3 was achieved in Article 1 (Chapter 3). A comparative analysis was done on the ticket purchase behaviour of film theatre attendees versus live theatre attendees. An exploratory factor analysis was conducted on the 36 identified aspects that contribute to Afrikaans film theatre ticket purchases. The data for the article was collected in 2011 and 2013 at the Klein Karoo National Kunstefees (KKNK) with questionnaires. Attendees who viewed one or more Afrikaans films in the past year were requested to complete a questionnaire. This resulted in five factors labelled: Proudly Afrikaans, Production credentials, Quality facilities, Marketing and Leisure experience. The most important factor that influenced the film theatre attendees was identified as „Proudly Afrikaans’ and the second highest factor was „Leisure experience’. Confirmatory factor analyses were then performed on 20 identical and overlapping aspects identified from the film theatre ticket purchase data and live theatre ticket purchase data (secondary data from the study of Botha, 2011). The following factors were identified: Media/ Marketing, Quality facilities, Credentials and Lesure experience. To compare the contributing factors of Afrikaans film theatre ticket purchases to the contributing factors of Afrikaans live theatre ticket purchases, a t-test was performed. The t-test indicated that the film theatre attendees are more influenced by the factors Media, Quality facilities and Leisure experience; and the live theatre attendees on the other hand were more influenced by Credentials. Determining the key factors contributing to the ticket purchases of younger Afrikaans film theatre attendees was achieved in Article 2 (Objective 4). The objective was achieved by conducting a survey amongst Afrikaans-speaking students at the North-West University (Potchefstroom Campus); and Afrikaans-speaking scholars at an inter-school sports event hosted in the North West province. The questionnaire for students was dispersed at various on-campus classes attended by the students and the questionnaire for scholars was dispersed at an inter-school sports event for Afrikaans schools from various provinces. They were targeted at different sports fields where they were participating in various sports items. An exploratory factor analysis was conducted on the collected data to determine the factors contributing to the film theatre ticket purchases of this younger Afrikaans film theatre market. Five factors were identified. These factors were labelled: Quality film, Quality facilities, Proudly Afrikaans, Marketing and Production credentials. ANOVAs and t-tests were performed to explore possible difference between the mean values of the factors based on certain independent variables. Statistical significant differences were found: men and women are influenced to the same degree by all five of these factors; the five factors have a stronger influence the younger the attendees are. Respondents who prefer Afrikaans films above English films are more influenced by all five of these factors; and film attendees who view three or more films in one month are more influenced by the factors Quality facilities, Proudly Afrikaans and Production credentials. The younger Afrikaans film viewers‟ most popular medium for viewing films is television (DSTV / Box Office channels). The fifth objective was achieved by drawing conclusions from the study and making appropriate recommendations. The results of this study confirm that the study assisted in making a significant contribution to the producers and marketers of the Afrikaans film theatre industry. This research helps the industry to better understand their market based on its purchase behaviour. This research enables Afrikaans film producers and marketers to improve the effectiveness of their marketing campaigns amongst Afrikaans arts festival patrons and younger Afrikaans film theatre attendees. Ultimately, implementing the recommendations of this study will lead to the increase of Afrikaans film theatre ticket sales and help sustain this currently struggling Afrikaans film theatre industry. / MCom (Tourism Management), North-West University, Potchefstroom Campus, 2015

本論筆者主要採用《台灣總督府公文類纂》（外事類）、《台灣總督府成績提要》（2—17）、《台灣總督府警察沿革誌（二）領台以後的治安狀況》、《外地法制誌　第2卷　外地法令制度之概要》、《外地法制誌　第5卷　日本統治下50年的台灣》與《詔敕．令旨．諭告．訓達（一）》等的第一手史料，並參考《台灣史料稿本》（明治二十八年—四十二年）與《台灣總督府統計書》（第一至第十五）等資料探討台灣總督府如何在1895年至1907年間制訂日本人、台灣人及清國人的出入境條款、滯台管理方式與其產生的管理問題。 / In this thesis, Taiwan Soutokufu Archives are mainly used to study from 1895 to 1907 Taiwan Soutokufu how to make regulations to control Japanese, Taiwanese and Chinese to emigrate to Taiwan, to regulate these people act in Taiwan、and what kind of problems Taiwan Soutokufu face. / 日本語要旨 本論は主として『台湾総督府公文類纂』（外事）、『台湾総督府成績提要』（2—17）、『台湾総督府警察沿革誌（二）領台以後の治安情況』、『外地法制誌　第2巻　外地法令制度の概要、外地法制誌　第五巻　日本統治下五十年の台湾』、『詔敕．令旨．諭告．訓達（一）』などの第一史料を使い、『台湾史料稿本』（明治二十八年—四十二年）と『台湾総督府統計書』（第一至第十五）などの史料を参照しながら、1895年から1907にかけて台湾総督府がいかにして日本人と台湾人、中国人の渡航制度と台湾における管理方法、それを生じた管理問題を究明するものである。

自桃園國際機場於2010年由桃園機場公司接手經營以來，入境旅客量平均年成長率達到10％，致使相關服務設施負荷量可能會有超載之情況發生，其中客運轉運站作為桃園機場最主要的聯外交通設施，考驗更是首當其衝，機場公司不僅要能提出有效改善疏運效率之方案，同時必須掌握旅客之需求，考量客運業者之接受程度，調整經營模式，才能在變動的環境下持續發展。據此，本研究目的在於提出當客運轉運站面對負荷量不足之問題時，如何透過對價值核心本質的探究，調整自身經營模式，期望能做為未來欲進駐轉運站之業者及其他交通樞紐票務整合參考。 本研究對象為桃園機場公司、九家駐點客運業者及入境旅客，並檢視其互動關係，為了解現有經營模式與調整後經營模式與顧客需求之適配性，本研究運用Osterwalder & Pigneur（2012,2015）的商業模式畫布及價值主張圖來建立研究流程及架構，利用一對一訪談、德菲法、實地觀察法及次級資料收集個案研究所需之證據。 個案分析首先分析票務整合前之營運模式及評估售票大廳負荷量，得知負荷量超載之情況確實存在，分析後認為必須從疏運旅客的效率著手，建議採用自動化售票機及票務整合解決方案，接著針對入境旅客及客運業者進行價值主張研究，發現客運業者現行之價值主張並無法滿足入境旅客之需求。 有鑑於此，本研究將解決方案之價值地圖與入境旅客之顧客素描進行適配，並針對解決方案仍無法滿足之需求做價值主張調整，確認入境旅客與客運業者最終之價值主張，最後依此價值主張套用商業模式畫布九大構面，提出入境旅客策略之商業模式及客運業者策略之商業模式。 本研究結論除了提出針對入境旅客及客運業者策略之商業模式外，也透過完整針對問題進行分析，提出以下建構解決流程之建議： 一、 須先對研究問題進行分析，確認問題之嚴重性並藉此提出可能之方案， 二、 透過價值主張圖來找出顧客實際上之需求，並針對未被滿足之部分進行價值主張調整，獲取最終價值主張， 三、 將此價值主張發展成商業模式，以確實改善研究之問題。 本研究貢獻於其他轉運站或以櫃檯販售車票之機構在面對如負荷量不足之問題時，可作為做法上之參考，然由於本研究並非實際分析現存之個案作法研究，有其研究上之限制，因此需簡化轉運站所面對之問題情況，透過次級資料檢驗分析之邏輯是否合理。 / Since Taoyuan Airport Corporation took over Taoyuan International Airport in 2010, the average growth rate of visitors arriving to Taiwan has increased by 10% . This increase of visitors resulted in the overloading of relevant services and facilities, especially the public bus station which is the main transportation used by visitors. As a result the corporation will have to : (1) Propose improvement programs for the more efficient distribution of passengers；(2) Get a better grasp of the needs of passengers and bus companies； (3) Make modification to its business model in order to survive in a fast-moving environment. Accordingly, the aim of the study is to provide a value proposition for bus service providers to overcome the problem of overloading. This new business model can also be a reference to other bus stations or institutions for future use. The main objectives of this study are (1) The research of Taoyuan Airport Corporation and associated bus companies in relation to the increasing visitor numbers to the country； (2) The fit between the current model, adjusted business model and the customer demand. This study used the business model canvas and the value proposition map to provide a process for solving the problems they face. Moreover, the research survey was conducted through face-to-face interviews, Delphi method, field observation and secondary data that were required for the case study research. In relation to the case study: this study firstly analyzed the operations before the Bus-Ticket Integration and the problem of overloading. After the analysis, automatic ticket vending machines and ticket integration solutions were recommended for implementation. Secondly, this study made a value proposition research for visitor arrivals and bus companies. It was found that the current value proposition couldn’t meet the needs of visitor arrivals. As a result, this study started to investigate the fit between the customer profiles and the value map of the solution, and then made some adjustments. Finally, propose the adjusted value proposition and created the business model canvas accordingly. This study also makes recommendations for solving the problems through a redesign of the business model. Firstly, the study must analyze and confirm the problem beforehand so as to come up with a good alternative solution; Secondly, through the value proposition map, we can identify the customer needs and adjust the unsatisfied aspect in order to get the final value proposition; Thirdly, we can use this adjusted value proposition to make the business model canvas. This study also contributes to other bus stations or institutions as a reference in practice. The one restricting aspect of the study that some of the data was not available so I had to simplify the problems and situations, and inferred from the secondary data analysis.