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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
421

Investigating mentoring as a form of social learning for school principals

Thambekwayo, Musa A. 03 1900 (has links)
Thesis (MEd)--Stellenbosch University, 2012. / ENGLISH ABSTRACT: Mentoring as a professional development strategy forms an integral part of the Advanced Certificate: School leadership that was introduced in 2007 by the National Education department as an entry qualification in the school principalship. The Advanced Certificate in Education: School Leadership is aimed at capacitating school leaders to address the challenges experienced by school principals. The primary objective of this study was to investigate whether the mentorship component of the course is experienced as a form of social learning by the candidates. To achieve this goal, open-ended questions were prepared and administered during semi-structured interviews with the school principals who have been mentored within the ACE programme. The interviews were conducted to ten (10) participants including principals, deputy principals and heads of departments (school level) within the Gert Sibande District (Mpumalanga Province). The investigation highlighted that principals do indeed experience mentoring as a form of social learning. This was confirmed by the statements given by the interviewed principals that their learning was based on learning from each other through observation and engagement as well as through their mentors. This learning is confirmed by Bandura’s Social Learning Theory (1977) which suggests that learning takes place through observation and positive behaviour of the mentor. Based on the findings, the main recommendations were that mentorship, as social learning, should be extended to all school leaders and ultimately to school educators, that a mentoring unit should be based at each district office, that the selection of mentors should be carried out carefully so that protégés could benefit maximally and that the period of mentoring should go beyond merely being a component of an academic course. / AFRIKAANSE OPSOMMING: Mentorskap as ‘n professionele ontwikkelingstrategie vorm ‘n integrale deel van die Gevorderde Onderwyssertifikaat: Skoolleierskap wat in 2007 deur die Nasionale Onderwysdepartement as ‘n toetree-kwalifikasie vir skoolhoofde ingestel is. Die Gevorderde Onderwyssertifikaat: Skooleierskap is gerig op die kapasitering van skoolleiers om die uitdagings wat die posisie van Skoolhoof meebring aan te spreek. Die primêre doelwit van die studie was om vas te stel of die mentorskapkomponent van die kursus deur kandidate as ‘n vorm van sosiale leer ervaar word. Om die doel te bereik is oopvrae voorberei en geadministreer tydens semi-gestruktureerde onderhoude met skoolhoofde wat as deel van die Gevorderde Sertifikaat: Skoolleierskapkursus gementor is. Die onderhoude is gevoer met tien skoolhoofde, adjunkhoofde en departementshoofde van die Gert Sibande distrik (Mpumalanga). Die ondersoek het aan die lig gebring dat skoolhoofde wel die mentorskapproses as ‘n vorm van sosiale leer ervaar. Hierdie aspek is bevestig deur die respons van skoolleiers dat hulle van mekaar geleer het deur observasie en braadslaging asook deur die modelering van mentors. Diè vorm van leer strook met Bandura se Teorie van Sosiale Leer (2007) wat die idée onderskryf dat leer plaasvind deur observasie en modelering van positiewe gedrag van die mentor. Gebaseer op die bevindinge is die hoof aanbevelings wat in die studie gemaak word dat mentorskap, as sosiale leer, uitgebrei behoort te word na alle skoolleiers en uiteindelik na alle onderwysers, dat ‘n mentorskapeenheid by elke distrik gebaseer behoort te word, dat die keuring van mentors omsigtig moet geskied sodat protégés maksimaal voordeel trek en dat mentorskap verder moet strek as bloot ‘n komponent van ‘n akademiese kursus.
422

An assessment of the appropriateness of agricultural extension education in South Africa.

Worth, Steven Hugh. January 2008 (has links)
This thesis is about agricultural extension education. The context is agricultural extension in South Africa. It addresses the following questions: To what extent does current agricultural extension education in South Africa adequately reflect the current and changing educational and developmental imperatives? To what extent does it adequately equip extension officers and other agricultural development practitioners to deliver relevant support to farmers and farming communities? In short, how relevant is the training received by South African Agricultural Extension practitioners? The South African government has made significant changes in the policy environment governing agriculture. While the majority of the policy changes fall outside the scope of this research, it can be safely argued, as noted in the current Strategy for South African Agriculture, that the changes are fundamental. The changes redirect agriculture to the majority population which has hitherto been marginalised and generally denied meaningful access to the agricultural sector of the South African economy. To implement these changes, the agricultural sector will need appropriate skills – skills which, it is submitted – are largely lacking within the agricultural extension service and, more relevantly to this study, in Agricultural Extension curricula. In addition to the foregoing, assumptions about farmers and their roles in technology and information creation and consumption, assumptions about the roles of tertiary institutions in the triad of teaching, extension and research and indeed about the triad itself need to be challenged. A system of education which has its origins in the 1800s (before even the industrial revolution, much less the digital revolution) needs, per force, to be interrogated regularly to ensure that it delivers according to the demands of the exigencies of the time. Similarly, assumptions about the aim of development and in particular agricultural development have been questioned in many parts of the world. And yet it is submitted that in South Africa, the basic extension methodologies have not changed in any fundamental way; rather they have adopted some of the outer trappings of new approaches, without assessing the fundamentals of the core extension approach. It is believed that extension is in need of a serious review and that it is timely to do so. Recent research in Africa and elsewhere in the world indicates that extension needs be reconstructed on a different set of operational objectives led by a different vision. The extension strategy herein presented is built around a vision which places the focus on the farmer (and other land users) in the context not of technology, but of creating prosperity. The vision implies that the purpose of agricultural extension is to facilitate the establishment of self-reliant farmers who are contributing to widespread prosperity. The dual outcomes of self-reliant farmers and widespread prosperity are meant to be realised through a new set of =rules of engagement‘. Prosperity is derived out of farmers working together, sharing information, and learning together. Self-reliant farmers are an outcome of a learning partnership between farmers and extension practitioners. This study was conducted in a series of stages. The first thrust examined the nature of Agricultural Extension and the assumptions on which it is predicated. The result of this interrogation was to propose a new concept for Agricultural Extension – Agriflection – which is a learning-based concept aimed at improving the sustainability of the livelihoods of farmers through iterative development processes fostered through a learning agenda that is facilitated by an appropriately trained Agricultural Extension practitioner. To realise such a vision, it is essential that the mission of the extension service be recast to reflect the dynamics of the implications of the vision. The key elements of the mission are, therefore, client-responsiveness and partnerships. The power to realise the vision rests in three critical aspects. First is the capacity of the extension service to engage with its clients as genuine partners in a shared learning agenda. The second is the capacity of the extension service to engage with the many other agencies and organisations which supply goods and services to farmers and land users. The third is ensuring that engagements with farmers support sustainable development, that is, that production of food, fibre and fuel is socially just, economically sustainable and environmentally sustainable. This new vision and mission lay the foundation for a fundamental shift in the way agricultural extension is positioned, resourced, implemented and evaluated. The strategic goals, principles and values presented in this strategy are built on this foundation, and they, in turn, create the framework for constructing the operational plans of the extension service as well as for management and measurement of the service. The second thrust of the study was to filter the Agriflection concept through South African educational and agricultural policy. Given that the agricultural frontier is subject to change in focus and priorities, it was reasoned that the training and education of would-be extension practitioners needs to be able to respond to changes in methods and in the field. The National Government has adopted the outcomes-based model as the general structure for curriculum development. Further sustainable development/livelihoods has been adopted as the general framework for development. Outcomes-based education and sustainable development/livelihoods provide a framework for studying and developing curricula. A tool that enables curriculum analysis and development which allows for adjustment to changing imperatives while maintaining integrity in terms of education and development, would be valuable for tertiary institutions training extension officers. The result of this second thrust was the development of curriculum markers that encapsulated what non-technical knowledge and skills (i.e. Agricultural Extension knowledge and skills) were needed to be able to deliver on the imperatives of the transformation agenda of current agricultural policy. Thirty-four markers were identified. The third thrust of the study was to create a credible method to evaluate Agricultural Extension curricula and to capture and analyse data. A detailed review of methods and approaches was made resulting in fashioning the Theory-led Instructional-Design Curriculum Evaluation (TICE) method. One of the primary facets of this six-process method is questioning of the assumptions on which the discipline of Agricultural Extension is based. Such a questioning would lead to a new theory to govern the evaluation of curriculum. Ancillary to the TICE method were the methods of data collection and analysis. The study consolidated these in presence and efficacy factors. These factors measured the presence of the 34 markers in Agricultural Extension curricula and the extent to which they were addressed, if present. The fourth thrust of the study was the detailed evaluation of curricula of qualifications most commonly held by public sector Agricultural Extension practitioners. The study examined the curricula of agricultural diplomas, of three- and four-year agricultural degrees and of one-year postgraduate qualifications offered by Colleges of Agriculture and selected Universities and Universities of Technology. The fifth thrust was to conduct corroborative investigations in the public sector. This was done by surveying Agricultural Extension practitioners asking them to evaluate the extent to which they believed they have knowledge and/or skill represented by the 34 curricula markers. In addition, a brief analysis was made of Agricultural Extension practitioner job descriptions used in the public sector. This was done to determine what knowledge and skills were expected of Agricultural Extension practitioners and comparing this to the 34 markers. The study revealed that there is very limited Agricultural Extension training offered in the curricula of qualifications held by the majority of public sector Agricultural Extension practitioners. Further, using the 34 markers as the touchstone, it was determined that the current curricula do not adequately equip public sector Agricultural Extension practitioners to deliver on the agenda of current South African agricultural policy. Without extensive revision of curricula in terms of both the quantity and content of extension training, the South African public sector Agricultural Extension service will not be able to realise the intended transformation of agriculture. Its key operatives will not have the knowledge and skills needed to do so. This is a unique study. No study of its kind has ever been conducted in South Africa. Numerous studies have been conducted into the training needs of Agricultural Extension practitioners. None have gone to the extent of questioning the assumptions on which Agricultural Extension is based. None have made a critical examination of curricula in the light of current educational and agricultural policy. This study found that there is an urgent need for serious attention to be given the purpose, scope, outcomes of Agricultural Extension higher education in South Africa to ensure that it can contribute to the positive and sustainable transformation of agriculture. / Thesis (Ph.D.)-University of KwaZulu-Natal, Pietermaritzburg, 2008.
423

A system approach to an outcomes-based competence profile of education, training and development practitioners in the South African National Defence Force

Moorhouse, Christa 28 February 2007 (has links)
This study concerns the identification of the particular competences required by education, training and development practitioners (ETD practitioners) in the South African National Defence Force to develop suitable and appropriate career and training strategies. An applied research approach and a primarily quantitative approach were used. Questionnaires were completed by the commanding officers or the training managers, as well as the ETD practitioners at the education, training and development providers in the South African National Defence Force to determine the actual utilisation of ETD practitioners. Descriptive statistics were used to determine the roles, core competences, levels of competences and clusters of competences required by ETD practitioners in the South African National Defence Force. In addition, the actual utilisation of ETD practitioners was compared with a proposed competence profile that was based on the literature study in order to determine the competence gap that has to be addressed by means of career and training strategies. / Educational Studies / M.Ed.(Didactics)
424

Training needs for municipal employees: a case study of Makana Municipality

Hamaamba, Tyson January 2005 (has links)
This study investigated the education and training needs for municipal employees in order to inform an education and training strategy that would address environmental management challenges in Makana local municipality in Grahamstown, Eastern Cape province. The research was conducted as a qualitative case study that made use of questionnaires, document analysis, focus group discussions and interviews as instruments for data generation. Samples of respondents were selected from Makana Municipality employees in top and middle management positions, professionals/technicians and workers, including elected councillors. The study was contextualised through establishing environmental management issues in Makana municipality; establishing organisational needs; development of a learner profile; and through a review of policies and recent trends in adult education. The study established that the Makana Municipality employees are most concerned with the following issues: sanitation; solid waste management; livestock management and fire management. These issues require primary environmental competences among all council employees (top and middle management, professionals and technicians, workers and councillors who work on part-time basis). The educational implications needed to respond to these issues also require an understanding of legislation. The study also established that technical education and training which includes planning, project management, and financial and budgeting competences are necessary amongst the management and professionals. These competences may enable them to develop capacity in environmental management. This study further established the need for social education which includes competences such as communication and social justice. These competences should be developed amongst members of the same group as they need to involve the community in management of the environment. This should enable the municipality to create job opportunities and help change negative attitudes.
425

Challenges experienced by educators in the implementation of inclusive education in primary schools in South Africa

Ladbrook, Maughreen Winifred 02 1900 (has links)
Resting against a background of local and international movements in respect of human rights, South African educators have had to implement a new curriculum, accept diversity and address inclusive education with little or no training, insight and knowledge. Challenges at all levels in education, impact on the successful education of children and the future of young adults who must as equal members of society enter a fast changing global economy. Challenges for educators in South Africa are unique. The lack of knowledge and training for educators and an inadequate infrastructure of the country present as some of the challenges for educators. This qualitative study deals with the subjective experiences of educators in primary schools. The research indicates that when these challenges are addressed educators will be both, better supported and disposed, towards the implementation of inclusive education idealised as the panacea for social transformation in South Africa. / Educational Studies / M. Ed.
426

Teachers’ perspectives on continuing professional development : a case study of the Mpumalanga Secondary Science Initiative (MSSI) project

Mokhele, Matseliso Lineo 08 1900 (has links)
Continuing Professional Development (CPD) of teachers is increasingly becoming a priority in most countries throughout the world. It is widely viewed as the most effective approach to prepare teachers adequately, and to improve their instructional and intervention practices, for when they enter the workforce (Fraser et al 2007). Despite the general acceptance of CPD programmes as essential to the improvement of education, reviews of professional development research constantly point out the ineffectiveness of most of these programmes (see Cohen and Hill, 1998 and 2000). Furthermore, many teachers express dissatisfaction with the professional development opportunities made available to them in schools and insist that the most effective development programmes they have experienced have been self-initiated (National Research Council, 2007). There is a consensus that many CPD programmes have yet to understand professional development from a teacher‘s perspective. This perspective acknowledges what drives teachers to enlist in these programmes and how such programmes can make a difference to them and their classrooms. Therefore, this study seeks to return the emphasis of professional development to the teachers. The study explores the teachers‘ perspectives of CPD in general, the personal meaning of CPD, and its meaning in the context of their work. By interviewing the teachers who were part of the Mpumalanga Secondary Science Initiative (MSSI) project (a seven year science and mathematics professional development intervention), I explore: the teachers‘ opinions of the intervention; its meaning to them and their work; and its impact on their classroom practices and students for the duration of the intervention and beyond. In this study, I explore data from an extensive and longitudinal study of teachers who were part of the CPD programme in greater detail. In discussing my data, I propose that CPD, however well intentioned and executed, is received differently by each teacher as a result of their personal circumstances and investment in the programme. I argue that the greater the unity between the personal circumstances and motivations of the teachers and those of the CPD intervention, the more likely the outcome will be meaningful for the participating teachers. In turn, the ability to sustain the benefits of the intervention will be enhanced. / Further Teacher Education / D.Ed. (Curriculum Studies)
427

Exploring and expanding capabilities, sustainability and gender justice in science teacher education : case studies in Zimbabwe and South Africa

Chikunda, Charles 30 August 2013 (has links)
The focus of this study was to explore and expand capabilities, sustainability and gender justice in Science, Mathematics and Technical subjects (SMTs) in teacher education curriculum practices as a process of Education for Sustainable Development in two case studies in Zimbabwe and South Africa. The study begins by discussing gender and science education discourse, locating it within Education for Sustainable Development discourse. Through this nexus, the study was able to explore gender and sustainability responsiveness of the curriculum practices of teacher educators in Science, Mathematics and Technical subjects; scrutinise underlying mechanisms that affect (promote or constrain) gender and sustainability responsive curriculum practices; and understand if and how teacher education curriculum practices consider the functionings and capabilities of females in relation to increased socio-ecological risk in a Southern African context. Influenced by a curriculum transformation commitment, an expansive learning phase was conducted to promote gender and sustainability responsive pedagogies in teacher education curriculum practices. As shown in the study, the expansive learning processes resulted in (re)conceptualising the curriculum practices (object), analysis of contradictions and developing new ways of doing work. Drawing from the sensitising concepts of dialectics, reflexivity and agency, the study worked with the three theoretical approaches of Cultural Historical Activity Theory (CHAT), feminist theory and capabilities theory. The capability and feminist lenses were used in the exploration of gender and sustainability responsiveness in science teacher education curriculum practices. CHAT, through its associated methodology of Developmental Work Research, offered the opportunity for researcher and participants in this study to come together to question and analyse curriculum practices and model new ways of doing work. Case study research was used in two case studies of teacher education curriculum practices in Science, Mathematics and Technical subjects, one in Zimbabwe and one in South Africa. Each case study is constituted with a networked activity system. The study used in-depth and focus group interviews and document analysis to explore gender and sustainability responsiveness in curriculum practices and to generate mirror data. Inductive and abductive modes of inference, and Critical Discourse Analysis were used to analyse data. This data was then used in Change Laboratory Workshops, where double stimulation and focus group discussions contributed to the expansive learning process. Findings from the exploration phase of the study revealed that most teacher educators in the two case studies had some basic levels of gender sensitivity, meaning that they had ability to perceive existing gender inequalities as it applies only to gender disaggregated data especially when it comes to enrolment and retention. However, there was no institutionalised pedagogic device in place in both case studies aimed at equipping future teachers with knowledge, skills, attitudes and values to promote aspects of capabilities (well-being achievement, wellbeing freedom, agency achievement and agency freedom) for girls in Science, Mathematics and Technical subjects. Science, Mathematics and Technical subjects teacher educators' curriculum practices were gender neutral, but in a gendered environment. This was a pedagogical tension that was visible in both case studies. On the other hand, socio-ecological issues, in cases where they were incorporated into the curriculum, were incorporated in a gender blind or gender neutral manner. Social ecological concerns such as climate change were treated as if they were not gendered both in their impact and in their mitigation and adaptation. It emerged that causal mechanisms shaping this situation were of a socio-political nature: there exist cultural differences between students and teacher educators; patriarchal ideology and hegemony; as well as other interfering binaries such as race and class. Other curriculum related constraints, though embedded in the socio-cultural-political nexus, include: rigid and content heavy curriculum, coupled with students who come into the system with inadequate content knowledge; and philosophy informing pedagogy namely scientism, with associated instrumentalist and functionalist tenets. All these led to contradictions between pedagogical practices with those expected by the Education for Sustainable Development framework. The study contributes in-depth insight into science teacher education curriculum development. By locating the study at the nexus of gender and Science, Mathematics and Technical subjects within the Education for Sustainable Development discourse, using the ontological lenses of feminist and capabilities, it was possible to interrogate aspects of quality and relevance of the science teacher education curriculum. The study also provides insight into participatory research and learning processes especially within the context of policy and curriculum development. It provides empirical evidence of mobilising reflexivity amongst both policy makers and policy implementers towards building human agency in policy translation for a curriculum transformation that is critical for responding to contemporary socio-ecological risks. / Microsoft� Word 2010 / Adobe Acrobat 9.54 Paper Capture Plug-in
428

(Re)centring Africa in the training of counselling and clinical psychologists

Dlamini, Sipho Solomon 01 1900 (has links)
The mimicry of Europe and United States of America (US) in South African psychology in the early 1900s and the continual presence of Euroamericanised psychology continues to marginalise Black, poor, and working-class people. In this dissertation, I investigated the misalignment of counselling and clinical psychologists’ professional training, specifically the first-year Masters psychology training programme with the South African socio-political context. To counter the usual reliance on hegemonic Euroamerican-centric approaches I elaborated on an Africa(n)-centred perspective so as to make sense of the training of counselling and clinical psychologists in the South African context. I argued that the Africa(n)-centred perspective was pluriversal (accepting of multiple epistemologies), endogenous (developing from within), and focuses on Africans not as the excluded Other but rather as the Subject at the centre of their lifeworlds. I elucidated curriculum practices within the professional training programmes as part of the investigation into the intransigence of Euroamerican-centric epistemologies in the professional training curriculum. I conducted in-depth semi-structured interviews with 23 people, 8 of whom were course coordinators and 15 intern psychologists. The participants were from 5 universities falling into the 4 generic categories: Historically Black University (HBU), Historically White Afrikaans-speaking University (HWASU), merged university (MU), and Historically White English-speaking University (HWESU). For my analysis, I employed what I termed an Africa(n)-centred critical discourse analysis, which builds on the discursive turn in psychology, taking seriously the talk of people in the reproduction of socially unjust practices. All the interviews with the course coordinators and intern psychologists were dominated by talk of race and the Professional Board for Psychology. The interviews yielded a number of discourses, namely: 1) meritocracy, 2) diversity (which referenced issues of race, gender, and curriculum), 3) access, exclusion and privilege as related to language, 4) class, and 5) relevance (including social, market, and cultural relevance, with cultural relevance spoken about in relation to the curriculum). I conclude the dissertation by gesturing towards a constructive engagement (by which I mean a building) of an Africa(n)-centred professional training of counselling and clinical psychologists. / Psychology / Ph. D. (Psychology)
429

A model of co-operative education on peace support operations in Africa

De Montfort, Pierre Juan January 2007 (has links)
Thesis (D. Tech.) - Central University of Technology, Free State, 2007 / The focus of this study is on a Model of Co-operative Education on Peace Support Operations (PSO) in Africa. PSO are multi-functional operations involving military forces and diplomatic humanitarian agencies. They are designed to achieve humanitarian goals or a long-term political settlement, and are conducted impartially in support of a UN mandate. These include peacekeeping (PK), peace enforcement (PE), conflict prevention, peacemaking, peace building, and humanitarian operations. Since the advent of democracy in 1994, domestic and international expectations have steadily grown regarding a new South African role as a responsible and respected member of the international community. These expectations have included a hope that South Africa will play a leading role in a variety of international, regional and sub-regional forums, and that the country will become an active participant in attempts to resolve various regional and international conflicts. Peacekeeping is becoming more and more important as South Africa plays a vital role in African missions, mandates, deployment and restructuring. The core of peacekeeping operations in Africa is no longer about the deployment of armed forces, but the focus is shifting towards a more integrated approach including reconstruction, development, stability, civilian involvement and humanitarian aspects. While skills required for peace operations overlap with those required for war, there is increasing recognition that additional peace operations training is needed to successfully conduct these missions. The demand, advancement and application of peacekeeping evolve worldwide, especially in Africa, where enormous funding is being poured into local research and development, testing and training. The market for Education, Training and Development (ETD) in the field of PSO is growing, as South Africa is becoming increasingly involved in peacekeeping missions on the African continent. At present, there is no Co-operative Education programme on generic PSO on the operational/strategic level presented by any of the major universities in South Africa in order to enhance other PSO training. The objectives of this research project are in phase one: • To determine the need for and feasibility of a Co-operative Education Program on PSO. • To write a instructional design (ISD) report for a Co-operative Education Model on PSO and, • To draft possible curriculum content. • The second phase of the project could involve the development of learning material, and the evaluation of the proposed Co-operative Education Model on PSO by running a pilot programme. The principal product (output) of this research will consist out of an ISD report on a Model for Co-operative Education on PSO in Africa, presented by means of Correspondence Instruction with contact sessions. The key factors in production of the learning program include geo-political and security studies in order to create an understanding of the African battle space, PSO as presented by UNITAR POCI, the assessment of international practice with regards to PSO in order to relate the information to operations in Africa, PSO on the African continent, and Civil-Military Cooperation.
430

Quality assurance for teacher education in merging historically disadvantaged institutions of higher education

Smuts, Elizabeth Magdalena 31 January 2002 (has links)
Arising from a literature study, the notions of quality and quality assurance (QA) were described. A literature study was undertaken regarding the current South African national QA policies on teacher education. A case study was conducted at Tshiya College of Education, which merged with the University of the North: Qwaqwa Branch during the rightsizing of higher education in 2001. The establishment of a QA system for teacher education, on micro level, was critically described. Action research was used to investigate the process of QA. A steering committee was established. Two QA seminars contributed toward an awareness campaign. A SWOTanalysis was done. A QA policy was designed, including a framework-for-action which was action researched by volunteers. Researchers developed their own improvement plans by: compiling their job descriptions; rating their effectiveness of task execution; and attending to emerging quality gaps to determine focus areas. Professional development was emphasised. Improvement plans for Micro Teaching and Media were action researched. Taxing circumstances, resulting from the higher education transformation and its effect on the research, were reported. Data emerged from describing the action research phases: planning, implementation, observation, and reflection for re-planning. Self-, peer-, and student-assessments were utilised. Apart from discussions and meetings, the researchers kept diaries and forms were designed for assessments. In both improvement plans, reflection-in-action led to identification of unforseen weaknesses which were addressed as side-spirals of the original plans. Reflection-on-action took place at a formal meeting to which external evaluators were invited. Strengths and weaknesses were determined and findings corroborated and clustered toward final recommendations. Intrinsic motivation was described as a precursor to involvement in QA. Leadership/management/planning was seen as creating infrastructure to encourage employees to focus on quality and movement toward the institution's vision. Implementation was described as taking action to put a realistic plan into practice. Teamwork was identified as a hallmark of action research and emphasis was placed on collective wisdom. It was concluded that meritorious modelling meant that educators should lead by example / Educational Studies / D.Ed.(Education Management)

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