D.Ed. / The shared decision-making implied by the democratic governance of higher education, enforced in terms of section 27(3) of the Higher Education Act (RSA, 1997) has existed de facto since the advent of democracy in the new South Africa. Members of college councils and their subcommittees, students and lecturers have, in effect, been involved in the governance and decision-making processes in teacher-colleges since the advent of the new democracy. Contrary to the assertion that decisions are easier to accept and implement if people participated in their making (Liontos, 1994; Gibson and Hodgetts,1991:153; Huber, 1980:141), managerial decisions in teacher-colleges continue to be flouted by students and lecturers. Strikes and boycotts, which were previously blamed on undemocratic, unilateral decisions, are still common. This study, therefore, seeks to examine the relationship between democratic values, effective decision-making and decision implementation in teacher-college management. Questions to be investigated which emanate from the problem elucidated above are: what are the democratic values which underlie effective shared decision-making? do participants in the process know the values which are fundamental to shared decision-making? to what extent do participants have the perception that they are committed to democratic values in shared decision-making? what recommendations can be made which could serve as guidelines for an effective decision-making model for teacher-college management?

Higher education in the United States has experienced a revolution over the past half-century, with more students of color and low-income students attending college than ever before. This compositional change has emerged in parallel with an exponential expansion of the higher education sector, both in its size and variety. As a result, racially-diverse and less-resourced students attending public and for-profit commuter colleges, rather than white, high-resource students attending private residential colleges, comprise today’s “new majority” of college enrollees. Yet despite new majority students' increase in college attendance, many such students arrive at college underprepared to succeed and the colleges they attend are ill-prepared to receive them. This dissertation investigates the tensions produced by the expansion and diversification of the higher education sector in the United States, analyzing how organizational characteristics and practices, shaped by institutional and cultural arrangements (e.g. normative accountability and race- or class-based discrimination), impact inequality in individual outcomes by race and socioeconomic status. The empirical context for this work is a large, urban, public university system that I refer to as, “Metropolitan University,” which includes 11 baccalaureate-granting colleges that share many structural and compositional similarities with the colleges attended by the majority of enrollees in the United States. Using a combination of longitudinal administrative records, longitudinal interview data, and information from the Integrated Postsecondary Education Data System (IPEDS), together with core insights from the literatures in stratification, organizations, and the sociology of culture, this dissertation shows that higher education organizations independently play an appreciable role in producing inequality in students' bachelor's degree (BA) completion outcomes. I arrive at this core finding through three papers that draw on distinct data sources, analytical strategies, and theoretical lenses to evaluate BA completion outcomes in the Metropolitan University context. In the first paper, I argue that the rise of accountability standards in higher education unintentionally has obscured the role of colleges and universities in producing unequal student outcomes. Using longitudinal administrative data and fixed-effects estimation strategies, I show that statistical measures that isolate the independent effects of colleges on student outcomes often yield very different understandings of effectiveness than measures required by federal agencies or produced by the popular press. Once I employ more appropriate statistical strategies, I find unexpected variation in college effects across the university system as well as heterogeneous effects given students’ racial background, family income, and transfer-in status. In the second paper, I show that academic factors such as students' success in passing initial “gateway” coursework and the field of study trajectories colleges shape correlate strongly with college effectiveness and provide an initial explanation of differences in college performance. Yet longitudinal interview data collected at three colleges within the system during one academic year, allow me to identify other explanatory mechanisms. Specifically, in the third paper, I examine interactions between students’ belief systems concerning the meaning and value of higher education, the symbolic boundaries they create to separate themselves from dropouts, and their socio-academic experiences during the first year of college. Belief-boundary interactions contribute to students’ discrepant outcomes, though not as powerfully as students' field of study pathways and the support they receive from college advisors. Together, these three papers work to connect micro-, meso-, and macro- levels of analysis, illustrating the extent of individual and group-based inequality in higher education while also acknowledging and interrogating the organizational and institutional structures that produce it.

Title from PDF of title page (University of Missouri--Columbia, viewed on Feb 15, 2010). The entire thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file; a non-technical public abstract appears in the public.pdf file. Dissertation advisor: Dr. Sandy Hutchinson Vita. Includes bibliographical references.

Thesis (MTech (Business Information Systems))--Cape Peninsula University of Technology, 2016. / The global business environment has for a number of years been changing progressively faster and as a result, organisations are concentrating on becoming more agile to survive the contemporary business environment. The educational institutions are un-spared from the fast, progressive change. This change is making it difficult for educational institutions to cope with the competitive environment, thereby affecting business agility and the implementation of Business Process Management (BPM). This study seeks to explore what factors are affecting the agility and implementation of Business Process Management at a Further Education and Training (FET) college. The researcher of this dissertation’s view of the world or ontology is that of subjectivism. The research design utilises an interpretivist approach with a qualitative paradigm orientation. Additionally, the study adopts an inductive approach or argument which upholds that true statements, one after the other, can lead to a probable accurate conclusion or theory. This research uses a case study where data is gathered from key management staff and IT experts at the FET College (FETC), using semi-structured questionnaires by means of interviews. An overview of the findings indicates a lack of resources, lack of conduciveness to the teaching and learning environment, lack of collaboration, outdated curriculum, and resistance to change as factors impeding the FETC’s ability to respond to the competitive environment and implementation of Business Process Management. The lack of capabilities, incorrect risk management, culture of change as well as non-alignment of business processes (BPs) with the vision of the FETC, are factors preventing the College from being more agile and creating value for its clients. Furthermore, there is a high misuse of the registration and bursary processes by students. To conclude, the FETC needs to find alternative means besides the main source—government—to source resources. The FETC needs to be more agile and flexible in order to retain clients and remain sustainable in the industry. Furthermore, the FETC needs to improve on its business processes (BPs) and physical security. It is recommended that the FETC manages the correct risks in order to change and remain competitive in the industry. The FET environment necessitates interconnected registration and bursary processes to optimise the use of resources. The registration processes need to be re-engineered in order to facilitate early registration. Security needs to be improved and effective strategic management put in place.

D. Ed. (Educational Management) / The cornerstone of this research is to understand the role of the Private Higher Education (PHE) sector in South Africa, including the challenges and problems encountered by the Private Higher Education Institutions (PHEIs) in competing in the public HE sector that is legally accountable to and funded by government. The country’s HE sector is deeply fragmented owing to the past racial divisions and inequalities, and the research thus intends to contribute to the debate on implementing a unified and inclusive model for HE. The model will include Private HE as one of the major stakeholders, offering much-needed programmes and requisite skills. The research focuses on how PHEIs perceive the policies and regulations that govern them, in terms of governance, management and funding, based on their quest to operate on the same level and standards with public HE institutions. There are many existing problems, tensions and contestations in the HE sector. The research method is quantitative, designed to elicit the views of PHE institutions, private providers, authorities and regulatory bodies. A structured questionnaire consisting of 50 items was sent to 500 private HE management staff, lecturers, trainers and owners, with a return rate of 61, 2%. After two successive factor analytic procedures the responses to the 50 items were reduced to two factors or dimensions, namely responsive governance (27 Items with α = 0.75) and policy intervention (14 Items with α = 0.63). On reflection, the items were renamed as aspects facilitating management (FB2.1) and aspects impeding management (FB2.2), and were used as parameters for the quantitative research paradigm. The responses from participants were coded and analysed, and themes or factors emerged from the first-order analysis of the data. The results of the data analysis revealed that holistic management models are developed by engaging all the stakeholders through the process of merging collegiality and managerialism, by adapting to change and transformation in higher education. There was a striking similarity between the literature review and the structured questionnaire in that the integrated management model is composed of the various emerging themes, such as systemic tensions, aspects of restrictive governance, government funding, regulatory constraints, franchising concerns about outsourcing and equity issues. The recommendations in this research are based on the six identified themes on the findings from the literature review as well as the findings from the structured questionnaire.

This study set out to explore the strategising practices of middle managers and thereby expand the body of knowledge in terms of middle management practices in strategising in general, and makes an original contribution at the frontiers of middle management practices in a university context in South Africa. Although some research has been done on middle managers and strategy, a knowledge gap still exists, especially regarding strategising in emerging economies, such as South Africa. More specifically, the actions of middle managers at universities are open for exploration. Universities are increasingly exposed to new challenges in a competitive environment due to declining state funding, changing student demographics, new technological developments and increased market pressures. The sustainability of universities is also threatened by changes inside the universities, such as the drive for corporatisation and a changing internal focus. The way universities respond to and pre-empt dealing with these challenges will influence the sustainability and competitiveness of the university and subsequently the nations it serves. However, very little is known about the university managers who are powerful in terms of the administrative systems and decision processes. In order to understand strategy work viii and to know what enables or constrains it, it is necessary to look at middle managers at universities. This research puts forward three main arguments: firstly, strategy is dispersed throughout the entire organisation and includes middle managers’ strategising activities. Secondly, a need exists for practically relevant research founded in the organisational realities. Thirdly, universities present a relevant context within which to study strategising practices. An exploratory qualitative case study was followed to answer the research questions. Findings indicate that university middle managers, who operate within a machine bureaucracy, create systems within systems in order to cope with the organisational demands. Middle managers are mostly responsible for strategy implementation and the support role of university managers is prominent. Findings also indicate that the strategy loses its meaning and in an environment where the strategy textual artefacts and talk are abundant. In such an environment compliance takes precedence over buy-in. Finally, this study identified the enablers of and constraints on the strategy work of university middle managers. This research confirmed that strategy and strategising are human actions and confirmed that knowledge of what people do in relation to the strategies of organisations is required. / Economics / D. Com. (Business Management)

O presente trabalho tem como tema a aprendizagem organizacional em cursos superiores de tecnologia. Estes cursos são o centro da educação profissional em nível superior no Brasil. Eles foram reformatados, no início da década de 2000, com a prerrogativa de atender demandas mais atuais do setor produtivo e a de ampliação do acesso à educação superior. Desta forma, entendese que os cursos de formação de tecnólogos devem ser frequentemente revistos, redesenhados e reorganizados, garantindo a adequação às necessidades do mercado em constante transformação, pressupondo constante aprendizagem organizacional. Neste contexto, o objetivo geral desta tese foi de analisar práticas que são atecedentes para a aprendizagem organizacional em cursos superiores de tecnologia (tecnólogos), identificando resultados de aprendizagens organizacionais de ciclos simples e duplo e avaliando os resultados destas aprendizagens nos indicadores do MEC (SINAES). Como objetivos específicos, buscou-se: a) identificar práticas que contribuam para processos de aprendizagem organizacional em cursos superiores de tecnologia; b) identificar outputs de aprendizagens organizacionais produtivas de ciclos simples e duplo em cursos superiores de tecnologia; c) relacionar as práticas que contribuem com os processos de aprendizagem nos cursos com os outputs de aprendizagens organizacionais produtivas de ciclos simples e duplo e o desempenho do curso nos indicadores do SINAES. Para atender estes objetivos, foi desenvolvida base teórica sobre aprendizagem organizacional e sobre a educação profissional em nível superior no Brasil, que culminou em um modelo teórico com com três macro hipóteses. A pesquisa foi realizada em duas fases distintas. A primeira fase teve abordagem qualitativa, baseada em entrevistas com coordenadores de cursos, e buscou indentificar as práticas que contribuiem para processos de aprendizagem organizacional e seus outputs, delineando variáveis e servindo de base para a construção de instrumento de coleta de dados quantitativos. A segunda etapa de pesquisa foi uma survey, tendo como respondentes professores de cursos superiores de tecnologia. Foram recebidas 292 respostas, que formaram a base de dados para análises estatísticas multivariadas. Foi realizada análise fatorial exploratória, que objetivou purificar o modelo e validar o instrumento de coleta de dados, e utilizou-se modelagem de equações estruturais para teste das hipóteses formuladas. Os resultados mostram sete antecedentes para aprendizagem organizacional. Estes impactam em resultados, seja com outputs de aprendizagem organizacional, seja em resultados dos cursos no sistema de avaliação do MEC. As relações mais fortes estão entre: a) as práticas decorrentes do SINAES e as aprendizagens de ciclos simples e duplo; b) as reuniões informais entre os professores e os resultados nas avaliações do curso; c) as parcerias com empresas e organizações e as aprendizagens de ciclo simples; e d) o contato com profissionais não acadêmicos e o desempenho dos estudantes no ENADE. Como contribuição teórica, a presente tese apresenta um framework para estudo da aprendizagem organizacional no ambiente educacional brasileiro, em especial na educação profissional em nível superior. / Submitted by Ana Guimarães Pereira (agpereir@ucs.br) on 2016-07-07T19:29:41Z No. of bitstreams: 1 Tese Nilson Varella Rubenich.pdf: 9100101 bytes, checksum: bc0cad16629b487f2b611e15a0ebae11 (MD5) / Made available in DSpace on 2016-07-07T19:29:41Z (GMT). No. of bitstreams: 1 Tese Nilson Varella Rubenich.pdf: 9100101 bytes, checksum: bc0cad16629b487f2b611e15a0ebae11 (MD5) Previous issue date: 2016-07-07 / The theme of this research refers to organizational learning in higher vocational education programs in Brazil, denominated as Cursos Superiores de Tecnologia. They constitute the main type of professional higher education in Brazil and were redesigned in the early 2000, with the prerogative to meet most current demands of the productive sector and to expand access to vocational higher education. In this context, those vocational oriented programs must be frequently revised, redesigned and reorganized, ensuring the adequacy to the needs of the changing market, assuming constant organizational learning. In this context, the general objective of this thesis is to examine the practices that contribute to organizational learning in Brazilian higher vocational programs, identifying organizational learning results from single and double loop cycles and evaluating the results through the indicators of the Brazilian education ministry (MEC). The specific objectives are: a) to identify the practices that contribute to organizational learning processes in higher education vocational programs; b) to identify the outputs of the productive organizational learning of single and double loop cycles in higher education vocational programs; c) to correlate the practices that contribute to the learning processes in the programs with the outputs of productive organizational learning of single and double loop cycles with the current performance in indicators of MEC. To meet those objectives, a theoretical research was developed on the themes of organizational learning and on vocational higher education in Brazil, which culminated in a theoretical model including three macro hypotheses. The research was conducted in two distinct phases. The first phase had a qualitative approach, based on interviews with programs coordinators, and sought to identify practices that contribute to the organizational learning processes and their outputs, outlining sub-hypotheses and serving as a basis for the construction of a quantitative data collection instrument. The second phase of research was a survey, where professors from those programs acted as respondents. A total of 292 responses were received, which were the basis of a multivariate data analysis. An exploratory factor analysis was performed, which aimed to purify the model and validate the data collection instrument. A structural equation modeling was conducted to test the formulated hypotheses. The results show that the seven identified antecedents that contribute to organizational learning had an impact on the results, either with outputs of organizational learning or in results of the programs in the MEC evaluation system. The strongest relationships are between: a) the practices about MEC indicators and the learning of single and double loop cycles; b) the informal meetings between the teachers and the evaluations results of the program; c) the partnerships with companies and organizations and the learning of single loop cycle; and d) the contact with non-academic professionals and the student's performance in national exams (ENADE). As a theoretical contribution, this thesis presents a framework for the study of organizational learning in Brazilian educational environment, particularly in higher vocational education.

As constantes transformações que ocorrem nas dimensões econômica, social e financeira exigem das organizações ações ágeis e diferenciadas na busca por uma vantagem competitiva. Nesse contexto, a empresa deve ser capaz de inter-relacionar de forma dinâmica as competências organizacionais e a estratégia competitiva. Esta dissertação tem como objetivo identificar e avaliar competências organizacionais, o envolvimento da gestão intermediária e a relação destas com a vantagem competitiva da Faculdade da Serra Gaúcha (FSG), a maior faculdade do Rio Grande Sul em número de alunos no ano de 2014, conforme dados do Censo da Educação Superior, realizado pelo Instituto Nacional de Estudos e Pesquisas Educacionais Anísio Teixeira (INEP). A importância deste estudo justifica-se pelo aumento no número de Instituições de Ensino Superior no Brasil, o que tem criado um ambiente de alta concorrência, em que boas práticas de gestão são essenciais para garantir o nível de qualidade no ensino ofertado, assim como na obtenção de vantagem competitiva das instituições. Observa-se que, apesar do crescimento do número de matrículas nos últimos anos, em Instituições de Ensino Superior, o Brasil ainda está aquém das metas estabelecidas no Plano Nacional de Educação (PNE). Ademais, o referencial teórico apresenta uma abordagem histórica do conceito de competências, suas dimensões e seus aspectos, assim como é explorado o conceito vantagem competitiva, sua relação com competências organizacionais e o envolvimento da gerência intermediária. A pesquisa constitui-se de um estudo misto, utiliza como método o estudo de caso com duas etapas distintas: a primeira qualitativa, por meio de entrevistas com quatro diretores; a segunda etapa quantitativa na qual foi enviado um questionário para 114 gestores de nível intermediário, sendo eles: seis supervisores e 28 coordenadores de áreas administrativas, 22 coordenadores e 58 membros de Núcleos Docentes Estruturantes (NDEs) de cursos de graduação, o que representa a totalidade de gestores deste nível na FSG. Dentre os principais resultados, destacam-se: a identificação das três principais competências organizacionais da FSG na percepção da alta direção e o consenso da gerência intermediária quanto a vantagem competitiva conferida à FSG por meio destas, o que corrobora com o entendimento de que, o consenso entre os membros da gerência intermediária com relação às competências organizacionais está relacionado ao desempenho diferenciado obtido pela Instituição. Verificou-se ainda que, apesar do consenso, quanto ao potencial de geração de vantagem competitiva, a robustez destas competências organizacionais é baixa/moderada, o que indica a existência de certo risco no que tange à sua durabilidade perante a influência de variáveis externas como mudanças tecnológicas, econômicas, políticas e/ou sociais. / Submitted by Ana Guimarães Pereira (agpereir@ucs.br) on 2016-11-23T12:48:25Z No. of bitstreams: 1 Dissertacao Vianei Roberto Mayolo.pdf: 2008951 bytes, checksum: d1004367a54302e3be2b7985371a28f7 (MD5) / Made available in DSpace on 2016-11-23T12:48:25Z (GMT). No. of bitstreams: 1 Dissertacao Vianei Roberto Mayolo.pdf: 2008951 bytes, checksum: d1004367a54302e3be2b7985371a28f7 (MD5) Previous issue date: 2016-11-23 / The constant changes that take place in the economic, social and financial dimensions require from the organizations agile and unique actions in the search for a competitive advantage. In this context, the company should be able to interrelate dynamically organizational competences and competitive strategy. This study aims to identify and evaluate organizational competences, the involvement of middle management and their relationship to the competitive advantage of the Faculdade da Serra Gaúcha (FSG), the largest college of Rio Grande Sul in number of students in the year 2014, as shown by the Census of Higher Education by Instituto Nacional de Estudos e Pesquisas Educacionais Anísio Teixeira (INEP). The importance of this study is justified by the increase in the number of Higher Education Institutions in Brazil, which has created a highly competitive environment in which good management practices are essential to ensure the level of quality in the teaching offered, as well as gaining competitive advantage of institutions. It may be noticed that despite the recent growth in enrollment in Higher Education Institutions, Brazil is still below the goals set in the National Education Plan (PNE). The theoretical framework presents a historical approach to the concept of competence, its dimensions and aspects, as well as explores the concept of competitive advantage, its relationship with organizational competences and the involvement of middle management. The research consisted of a mixture study, which uses as a method, the case study with two distinct stages: the first qualitative, through interviews with four directors, and the second stage, quantitative in which a questionnaire was sent to 114 managers intermediate level, respectively, six supervisors and 28 coordinators of administrative areas, 22 engineers and 58 members of Structuring Teacher Nuclei from undergraduate courses, representing all managers at this level at the FSG. Among the main results are: the identification of the three main organizational competences of FSG in senior management's perception and the consensus from middle management as competitive advantage conferred to FSG through these, which corroborates with the understanding that the consensus among members of the middle management in relation to organizational competences are intrinsically linked to the outstanding performance of the institution. It was further found that despite the consensus regarding the competitive advantage generation potential, the robustness of these organizational competences is low or moderate, which would indicate the existence of certain amount of risk when it comes to its durability under the influence of external variables such as technological, economic, political and or social changes.

As constantes transformações que ocorrem nas dimensões econômica, social e financeira exigem das organizações ações ágeis e diferenciadas na busca por uma vantagem competitiva. Nesse contexto, a empresa deve ser capaz de inter-relacionar de forma dinâmica as competências organizacionais e a estratégia competitiva. Esta dissertação tem como objetivo identificar e avaliar competências organizacionais, o envolvimento da gestão intermediária e a relação destas com a vantagem competitiva da Faculdade da Serra Gaúcha (FSG), a maior faculdade do Rio Grande Sul em número de alunos no ano de 2014, conforme dados do Censo da Educação Superior, realizado pelo Instituto Nacional de Estudos e Pesquisas Educacionais Anísio Teixeira (INEP). A importância deste estudo justifica-se pelo aumento no número de Instituições de Ensino Superior no Brasil, o que tem criado um ambiente de alta concorrência, em que boas práticas de gestão são essenciais para garantir o nível de qualidade no ensino ofertado, assim como na obtenção de vantagem competitiva das instituições. Observa-se que, apesar do crescimento do número de matrículas nos últimos anos, em Instituições de Ensino Superior, o Brasil ainda está aquém das metas estabelecidas no Plano Nacional de Educação (PNE). Ademais, o referencial teórico apresenta uma abordagem histórica do conceito de competências, suas dimensões e seus aspectos, assim como é explorado o conceito vantagem competitiva, sua relação com competências organizacionais e o envolvimento da gerência intermediária. A pesquisa constitui-se de um estudo misto, utiliza como método o estudo de caso com duas etapas distintas: a primeira qualitativa, por meio de entrevistas com quatro diretores; a segunda etapa quantitativa na qual foi enviado um questionário para 114 gestores de nível intermediário, sendo eles: seis supervisores e 28 coordenadores de áreas administrativas, 22 coordenadores e 58 membros de Núcleos Docentes Estruturantes (NDEs) de cursos de graduação, o que representa a totalidade de gestores deste nível na FSG. Dentre os principais resultados, destacam-se: a identificação das três principais competências organizacionais da FSG na percepção da alta direção e o consenso da gerência intermediária quanto a vantagem competitiva conferida à FSG por meio destas, o que corrobora com o entendimento de que, o consenso entre os membros da gerência intermediária com relação às competências organizacionais está relacionado ao desempenho diferenciado obtido pela Instituição. Verificou-se ainda que, apesar do consenso, quanto ao potencial de geração de vantagem competitiva, a robustez destas competências organizacionais é baixa/moderada, o que indica a existência de certo risco no que tange à sua durabilidade perante a influência de variáveis externas como mudanças tecnológicas, econômicas, políticas e/ou sociais. / The constant changes that take place in the economic, social and financial dimensions require from the organizations agile and unique actions in the search for a competitive advantage. In this context, the company should be able to interrelate dynamically organizational competences and competitive strategy. This study aims to identify and evaluate organizational competences, the involvement of middle management and their relationship to the competitive advantage of the Faculdade da Serra Gaúcha (FSG), the largest college of Rio Grande Sul in number of students in the year 2014, as shown by the Census of Higher Education by Instituto Nacional de Estudos e Pesquisas Educacionais Anísio Teixeira (INEP). The importance of this study is justified by the increase in the number of Higher Education Institutions in Brazil, which has created a highly competitive environment in which good management practices are essential to ensure the level of quality in the teaching offered, as well as gaining competitive advantage of institutions. It may be noticed that despite the recent growth in enrollment in Higher Education Institutions, Brazil is still below the goals set in the National Education Plan (PNE). The theoretical framework presents a historical approach to the concept of competence, its dimensions and aspects, as well as explores the concept of competitive advantage, its relationship with organizational competences and the involvement of middle management. The research consisted of a mixture study, which uses as a method, the case study with two distinct stages: the first qualitative, through interviews with four directors, and the second stage, quantitative in which a questionnaire was sent to 114 managers intermediate level, respectively, six supervisors and 28 coordinators of administrative areas, 22 engineers and 58 members of Structuring Teacher Nuclei from undergraduate courses, representing all managers at this level at the FSG. Among the main results are: the identification of the three main organizational competences of FSG in senior management's perception and the consensus from middle management as competitive advantage conferred to FSG through these, which corroborates with the understanding that the consensus among members of the middle management in relation to organizational competences are intrinsically linked to the outstanding performance of the institution. It was further found that despite the consensus regarding the competitive advantage generation potential, the robustness of these organizational competences is low or moderate, which would indicate the existence of certain amount of risk when it comes to its durability under the influence of external variables such as technological, economic, political and or social changes.

O presente trabalho tem como tema a aprendizagem organizacional em cursos superiores de tecnologia. Estes cursos são o centro da educação profissional em nível superior no Brasil. Eles foram reformatados, no início da década de 2000, com a prerrogativa de atender demandas mais atuais do setor produtivo e a de ampliação do acesso à educação superior. Desta forma, entendese que os cursos de formação de tecnólogos devem ser frequentemente revistos, redesenhados e reorganizados, garantindo a adequação às necessidades do mercado em constante transformação, pressupondo constante aprendizagem organizacional. Neste contexto, o objetivo geral desta tese foi de analisar práticas que são atecedentes para a aprendizagem organizacional em cursos superiores de tecnologia (tecnólogos), identificando resultados de aprendizagens organizacionais de ciclos simples e duplo e avaliando os resultados destas aprendizagens nos indicadores do MEC (SINAES). Como objetivos específicos, buscou-se: a) identificar práticas que contribuam para processos de aprendizagem organizacional em cursos superiores de tecnologia; b) identificar outputs de aprendizagens organizacionais produtivas de ciclos simples e duplo em cursos superiores de tecnologia; c) relacionar as práticas que contribuem com os processos de aprendizagem nos cursos com os outputs de aprendizagens organizacionais produtivas de ciclos simples e duplo e o desempenho do curso nos indicadores do SINAES. Para atender estes objetivos, foi desenvolvida base teórica sobre aprendizagem organizacional e sobre a educação profissional em nível superior no Brasil, que culminou em um modelo teórico com com três macro hipóteses. A pesquisa foi realizada em duas fases distintas. A primeira fase teve abordagem qualitativa, baseada em entrevistas com coordenadores de cursos, e buscou indentificar as práticas que contribuiem para processos de aprendizagem organizacional e seus outputs, delineando variáveis e servindo de base para a construção de instrumento de coleta de dados quantitativos. A segunda etapa de pesquisa foi uma survey, tendo como respondentes professores de cursos superiores de tecnologia. Foram recebidas 292 respostas, que formaram a base de dados para análises estatísticas multivariadas. Foi realizada análise fatorial exploratória, que objetivou purificar o modelo e validar o instrumento de coleta de dados, e utilizou-se modelagem de equações estruturais para teste das hipóteses formuladas. Os resultados mostram sete antecedentes para aprendizagem organizacional. Estes impactam em resultados, seja com outputs de aprendizagem organizacional, seja em resultados dos cursos no sistema de avaliação do MEC. As relações mais fortes estão entre: a) as práticas decorrentes do SINAES e as aprendizagens de ciclos simples e duplo; b) as reuniões informais entre os professores e os resultados nas avaliações do curso; c) as parcerias com empresas e organizações e as aprendizagens de ciclo simples; e d) o contato com profissionais não acadêmicos e o desempenho dos estudantes no ENADE. Como contribuição teórica, a presente tese apresenta um framework para estudo da aprendizagem organizacional no ambiente educacional brasileiro, em especial na educação profissional em nível superior. / The theme of this research refers to organizational learning in higher vocational education programs in Brazil, denominated as Cursos Superiores de Tecnologia. They constitute the main type of professional higher education in Brazil and were redesigned in the early 2000, with the prerogative to meet most current demands of the productive sector and to expand access to vocational higher education. In this context, those vocational oriented programs must be frequently revised, redesigned and reorganized, ensuring the adequacy to the needs of the changing market, assuming constant organizational learning. In this context, the general objective of this thesis is to examine the practices that contribute to organizational learning in Brazilian higher vocational programs, identifying organizational learning results from single and double loop cycles and evaluating the results through the indicators of the Brazilian education ministry (MEC). The specific objectives are: a) to identify the practices that contribute to organizational learning processes in higher education vocational programs; b) to identify the outputs of the productive organizational learning of single and double loop cycles in higher education vocational programs; c) to correlate the practices that contribute to the learning processes in the programs with the outputs of productive organizational learning of single and double loop cycles with the current performance in indicators of MEC. To meet those objectives, a theoretical research was developed on the themes of organizational learning and on vocational higher education in Brazil, which culminated in a theoretical model including three macro hypotheses. The research was conducted in two distinct phases. The first phase had a qualitative approach, based on interviews with programs coordinators, and sought to identify practices that contribute to the organizational learning processes and their outputs, outlining sub-hypotheses and serving as a basis for the construction of a quantitative data collection instrument. The second phase of research was a survey, where professors from those programs acted as respondents. A total of 292 responses were received, which were the basis of a multivariate data analysis. An exploratory factor analysis was performed, which aimed to purify the model and validate the data collection instrument. A structural equation modeling was conducted to test the formulated hypotheses. The results show that the seven identified antecedents that contribute to organizational learning had an impact on the results, either with outputs of organizational learning or in results of the programs in the MEC evaluation system. The strongest relationships are between: a) the practices about MEC indicators and the learning of single and double loop cycles; b) the informal meetings between the teachers and the evaluations results of the program; c) the partnerships with companies and organizations and the learning of single loop cycle; and d) the contact with non-academic professionals and the student's performance in national exams (ENADE). As a theoretical contribution, this thesis presents a framework for the study of organizational learning in Brazilian educational environment, particularly in higher vocational education.