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The Global ETD Search service is a free service for researchers
to find electronic theses and dissertations. This service is
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Networked Digital Library of Theses and Dissertations.
Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
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Showing 11 to 12 of 12 (0.061 seconds)Spelling suggestions: "subject:"useroriented"" "subject:"csroriented""
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應用品質機能展開發展使用者導向之圖書館館藏評鑑系統 / Applying Quality Function Deployment to Develop Library Collection Evaluation System based on User Needs陳廣宗, Chen, Kuang Chung Unknown Date (has links)
館藏評鑑是圖書館館藏發展中重要的一環，圖書館透過館藏評鑑了解館藏的現況優劣，包括內容品質、使用情形、使用者的需求差異等層面，作為修正採訪策略或讀者服務的參考。然而基於人力、成本等因素，館藏評鑑常成為圖書館的負擔，對於資源不足的中小型、基層圖書館而言，更是艱難的工作，所以尋求一套相對簡易的方法，以節省人力物力的方式進行館藏的評估，是有其需求的。
因此，本研究嘗試以「品質機能展開(Quality function deployment，QFD)」為基礎，發展一套半自動化的「使用需求導向館藏評鑑系統」，希望以系統化和新的不同評鑑模式來輔助館藏評鑑。本系統所應用之資料來源為使用者問卷調查以及圖書館自動化系統的各種紀錄，透過品質機能展開，以量化的方法將兩者做矩陣式的對應和計算並求得結果，作為輔助館藏評鑑時的參考。
本研究以台北市木柵高工圖書館為對象，研究方法及流程依次為：問卷調查、系統實作分析、訪談。首先以問卷調查法訪問學校圖書館使用者，取得使用者之需求；再將這些需求的數值輸入系統中，與圖書館自動化系統的紀錄合併進行品質機能展開計算；最後，將系統運算分析出來的結果，用訪談的方式訪問木柵高工圖書館員，檢視本系統之有效性與館員對本系統之看法。
研究之發現有以下幾點：1.應用品質機能展開所開發之系統，確實可應用於館藏評鑑，但較適合觀察長期趨勢；2. 不同使用者族群對圖書館館藏重視之層面可能有差異，此差異在本系統中會對結果造成影響，影響幅度由需求差異大小決定；3.無法量化計算的質性使用者需求，仍然受到使用者重視，在館藏評鑑中亦相當重要；4.本研究所開發之系統，有助於資源不足之基層圖書館館藏評鑑作業的推動。 / Library collection evaluation is one of important part of collection development, to understand the goodness or weakness of collection. It includes quality of content, analyzing of use, user needs, etc. But because of lake of staff and funds, collection evaluation becomes a burden to many libraries. To small libraries, it is more difficult. So it is necessary to develop a simple method to save the cost and labors for libraries.
This study applies the Quality Function Deployment to develop a half-automatic library collection evaluation system, hoping to help collection evaluation works in a systematic, efficient way. The system in this study uses two kinds of data for computing: questionnaire survey of user needs and library automation system records. By applying the Quality Function Deployment, the system can combine above data and records, and generate analysis of collection and user needs in graphics. Finally, it can help decision making according to this information.
This study takes Taipei Muzha vocational high school as the object, the method and procedures would be: questionnaire survey, system developing and analyzing, interview with librarians.
The study obtains following conclusions: 1.Applying QFD, this system can help collection evaluation in practical, but it is more suitable to observe long-term trends than short-term; 2. Different group of users concern different needs in using library collections, those differences will affect the result of this collection evaluation system; 3. Some user needs can not be quantitated for system progressing, part of those needs are important in users’ opinions, so in a practical collection evaluation work, libraries can not ignore them; 4. This collection evaluation system can help some small-scale, basic-level, insufficient-resource libraries to accomplish their collection evaluation work.
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La classification à facettes pour la gestion des connaissances métier : méthodologie d’élaboration de FolkClassifications à facettes / Faceted Classification for Knowledge Management in specific trades, Method for the development of FolkFaceted ClassificationsDesfriches Doria, Orélie 26 November 2013 (has links)
Tout d’abord, nous abordons les problématiques liées à l’organisation et à la gestion des connaissances ainsi que les principes présidant à l’élaboration des classifications à facettes. Nous proposons ensuite une synthèse des méthodes existantes d’élaboration de classifications à facettes. Nous poursuivons en réalisant une analyse de l’impact des types de Systèmes d’Information sur l’activité de gestion de l’information. Ce faisant, nous produisons une analyse de l’activité inspirée de la Théorie de l’Activité, et influencée par les travaux de la psychologie du travail et de l’ergonomie cognitive. Le prototype Hypertagging développé dans le cadre du projet Miipa-Doc fondé sur le tagging des utilisateurs et structuré par les principes de la classification à facettes est présenté. Notre expérimentation sur l’élaboration de classifications à facettes pour la gestion des documents de travail est détaillée. Enfin, nous exposons notre méthodologie d’élaboration de FolkClassifications à facettes pour la gestion des connaissances métier. Elle vise à appuyer une démarche de gestion des connaissances sur la gestion personnelle de l’information / We address Knowledge Organization and Knowldege Management general issues and we present the basic principles for the development of faceted classifications. Then we introduce a synthesis of existing methods to develop this kind of classification. Next we propose an analysis of effects of Information Systems on information management activities. By doing this, we produce an analysis of the concept of activity inspired by Activity Theory, occupational psychology and french ergonomics. A presentation of Hypertagging prototype developed in the frame of Miipa-Doc research project, based on users tagging and structured by faceted classification principles, is provided. Our experiment about generating faceted classification for document management activities is detailed. Finally, we expose our method for the development of faceted classification for Knowledge Management purposes in the context of specific trades. This Knowledge Management approach is incorporated in Knowledge Organization activities.
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