近年來，以BLOG精神所創造的網路工具機制，逐漸開始被企業重視──除了受到若干訴訟案例與公關危機事件的影響外，運用在企業內部的溝通上，既可能藉由新興媒介增加知名度與影響力，但又須在保障公司利益下防範負面效應。因此，本研究初步探討BLOG在企業內部溝通的可行性，瞭解國外十個企業的觀點與作法，並探訪國內二個企業在面向的意願，以文獻探討與深度訪談的個案研究進行質化分析。 　　研究推論：企業採行BLOG互動溝通模式，受到企業認知態度、體制文化開放性、媒介特性瞭解度、管理制度完善性、組織功能需求以及目標效益的考量限制；其次在軟體介面尚須建立管理規範、網站維護、教育宣導、諮詢審核仲裁等機制。而架構內部BLOG，更須考量功能設定、防護措施、技術支援、網路頻寬與主機容量等硬體條件，如此使工具應用的可行性提高。 　　歸納分析亦提到企業如何因應BLOG趨勢潮流，運用BLOG溝通的利益與可能流弊、內部設定及外部連結的運用作法與優點，以及如何建構優質的溝通內容。最後，本研究期望能以初步深討的基礎，提供未來針對此領域的企業溝通管理、公共關係、傳播效益與媒介創新應用的研究參考。 / In recent years, the system of web-tool created by BLOG technology has been applied to business world. The Corporate, which would like to pay a close attention to BLOG, is not only shocked by other companies’ lawsuits or PR crises, but also wants to improve brand awareness and image to public. The question is: how do we know that using such new media can avoid from notorious communication but create value for each company? The researcher will discuss this issue which collects 12 cases of blog guidelines or interviews, and then will analyze the latent construct or meaning of contents by Qualitative study. 　The research infers that the corporate BLOG system can be operated by the prerequisite involving with managers’ attitude, culture acceptance, media understanding, functional request and object efficiency, etc. Then, it should be set well in software environment including web management, internal training, examined or arbitrative institution. It also should be considered to build in hardware structure, technical support and web protection. 　 　Further more, the conclusion contributes some ideas of how corporate faces BLOG trend, what advantages for BLOG using are, what differences in inner-built or outside-linking of BLOG are, and how to create a high-quality communication. 　Finally, the researcher tries to make a feasibility figure of business BLOG communication, hoping that fundamental research will provide further study in business management, public relationship and new media efficiency or application.

順應智慧型手機及隨身智慧裝置的普及，人人天天滑手機、對美食拍照、分享社群網站，成為儀式般的全民運動，亦是時下最夯的社會景象。本研究主要描繪影像食物戀者，透過拍攝美食上傳分享的行為，在社群媒介下演進的樣貌。 本研究將依據Meyrowitz媒介情境論及布迪厄資本理論，並透過文本分析法，直接以研究對象過去的美食分享文作分析內容，再以深度訪談法結果為依據，並與文本分析的社群內容作比對，瞭解影像食物戀者的行為演進現象觀察。最後以民族誌參與觀察法，實際驗證研究對象在餐廳用餐時的行為動作記錄，並與深度訪談結果作深度觀察交叉分析。 研究發現，影像食物戀者拍照分享的行為可分為兩大階段、六個歷程，包括基礎演進階段的記錄、分享、學習；以及進階階段的炫耀分享、美食意見領袖及形成自媒體。透過社群媒介的展演，影像食物戀者藉由美食圖文故事的包裝，持續依據自身品味資本在社群上傳播，達到提升個人獨特性及品味層次的目的。 關鍵詞：影像食物戀、媒介情境論、自媒體、社群傳播 / Nowadays, corresponding to the widespread of smartphones and mobile devices, the most popular scenes are that people keep on sliding and checking their mobile phones, taking pictures of fine food, and sharing them in social media communities, which has become a viral phenomenon. This research is based on the Medium Theory by Joshua Meyrowitz and Social Capital Theory by Pierre Bourdieu, in order to understand the behavior evolution of “food shooting addicts,” persons who love to take fine food pictures and upload them to social media communities. Its methodologies include content analysis, in-depth interview, and ethnographic participation and observation. The study finds that there are two stages and six phases in the behavior evolution of food shooting addicts. Primary stage includes: record, share and learn. Advanced stage includes: show-off, becoming opinion leaders and “we media” of fine food. Through their presentation in social media, packaged by beautiful fine food pictures and related stories, food shooting addicts build up their taste capital and achieve the goal of raising up their uniqueness and taste. Keywords: Food Shooting Addicts, Medium Theory, We Media, Social Media Communication

以往，插畫家很難有機會得以嶄露頭角，然而近年，不少素人插畫家成立了 臉書粉絲團，並透過Line Creators Market等平台逐漸打開知名度，一個原本默默無聞的原創角色可能突然在幾個月間迅速竄紅。社群媒體給了插畫家一個新的舞台，而這些從網路發跡的插畫家藉由角色創作，不僅創造了粉絲、累積了知名度，並逐步開創周邊經濟效益，將台灣角色經濟帶入新的世代。 自媒體的出現，改變了圖文創作者既有商業模式的發展樣貌，當我們回頭 審視，會不由自主地想問：這一切究竟是如何發生的？社群媒體管道對這些內容創作者產生了什麼影響及變化？其變現方式為何？現在的盈利模式能否持續？有鑑於此，本研究試圖從「商業模式」的觀點，藉由Osterwalder&Pigneur提出之商業模式圖（Business Model Canvas）架構，將研究對象設定為「經營自媒體擁有粉絲資產，藉由圖像內容創作朝向IP化（Intellectual Property）發展並具備變現能力之『FB世代』網路插畫家。」並從以下三大方向進行探問：（1）網路插畫家如何選擇社群媒體平台？其在社群平台的經營策略為何？對於收益流又會產生甚麼樣的影響？如何串聯線上及線下通路整合操作？（2）網路插畫家主要之商業模式為何？通路管道與其他商業模式九宮格元素如何互相配套？（3）網路插畫家有哪些未來發展計畫？又有哪些發展契機與挑戰？ 本研究透過多個案研究法，綜合深度訪談法和參與觀察法進行資料蒐集和分析，以探討 FB 世代網路插畫家之通路管道經營變現策略及商業模式架構。研究 結果發現：（1）網路插畫家依據經營型態比重，可歸納為「FB內容創作型網路插畫家」、「Line貼圖創作型網路插畫家」及「品牌授權化網路插畫家」等三種經營型態；（2）網路插畫家崛起於Facebook或Line 貼圖之線上單一通路平台，以粉絲為經營核心，形塑著從線上到線下、B2C到B2B的變現收益管道；（3）其價值主張為能引起粉絲共鳴的梗，並在大數據時代藉由分眾化行銷經營著顧客關係；（4）自媒體時代實現接近零成本的網路創業夢想，當進入商業化發展階段需進行最適化關鍵資源與關鍵合作夥伴合作評估。 / In the past years, illustrators had little opportunity to be seen. But in recent years, more and more illustrators joined the competition and posted their artworks on Facebook Fan Pages, or became well known through the Line Creators Market, an original character may suddenly turn famous in just a few months. Social media provides a new stage to the illustrators. With the creation of new characters, they gain more fans, build up their fame, gradually bring up the sales for the related products, and bring the Taiwan character merchandising into the new generation. The emergence of we media changed the development of business model for graphic creators. When we look back, we cannot help but ask "How did all these happen? What impact and change do social media channels have on these graphic creators? How did they liquidize it? Will the current profit model continue?" In view of this, this study attempts to research from the view of "business model", along with Osterwalder&Pigneur's Business Model Canvas structure, and sets the research object as the illustrators of "FB generation" who operate we media with the asset of fans, make graphic designs that turn into IP (Intellectual Property) and have cashability". The following three main questions will be brought up: (1) How do illustrators choose their social media platform? What is the business strategy for their social media platform? What is the impact on the revenue stream? How do illustrators integrate online and offline channel operations? (2) What is the main business model for internet illustrators? How do the Business Model Canvas elements of the channel pipelines and other business models match each other? (3) What are the future development plans for internet illustrators? What are the development opportunities and challenges? In this study, the data collection and analysis are carried out by means of multiple case studies, comprehensive and deep interviews, and participant observation to explore the channel management strategy and business model structure of FB generation illustrators. The results show that: (1) The internet illustrators can be grouped as "FB content creation illustrators", "Line sticker creation illustrators" and "brand authorized illustrators" according to the proportion of business type; (2) Internet illustrators emerge from a single online platform, such as Facebook or Line, and use the fans as the business core to shape the liquidizing channels from online to offline and B2C to B2B;(3) The value of the idea is the punchline that resonates with the fans and to operate customer relationship by segment marketing in this big data era;(4) We media makes the dream of starting a business at almost zero cost come true. But when it enters the commercializing development stage, it needs to evaluate the optimization of the key resources and the key partners.