Abstract This qualitative research explores creative movement processes such as dance/movement therapy (DMT), authentic movement (AM), and creative dance (CD) as possible tools for transforming sexual trauma for women. Eleven movement professionals were interviewed in a semi-structured research format. My direct experience and knowledge of sexual abuse, sexual trauma, and creative movement processes are interwoven with the research question: do creative dance/movement therapy processes contribute to the dynamic of healing for women transforming sexual trauma? These findings are inconclusive for the greater population of survivors of sexual abuse and sexual trauma. However, there are indications that DMT, AM, and CD may be potential tools for recovery. This research contributes to a dialogue about sexual abuse and recovery from sexual trauma.

Bakgrund: Våld i nära relationer är ett stort folkhälsoproblem som drabbar kvinnor världen över. Hälso- och sjukvården har en viktig roll i att stödja och fånga upp kvinnorna så tidigt som möjligt för att motverka vidare konsekvenser för kvinnorna. Sjuksköterskor har en viktig roll i detta då deras kompetensområde innefattar att identifiera omvårdnadsbehov och att ge personcentrerad vård. Syfte: Syftet med denna litteraturstudie var att beskriva sjuksköterskors erfarenheter av att möta kvinnor som utsatts för våld i nära relationer. Metod: En litteraturstudie som baserades på åtta kvalitativa studier. Studierna söktes via databaserna Cinahl och Pubmed. Fribergs analysmodell nyttjades i analysarbetet. Resultat: Resultatet presenterades i tre huvudkategorier och sju tillhörande subkategorier. Huvudkategorierna var: ’Önskan att hjälpa kvinnorna’, ’Utmaningar i sin professionella roll’ och ’Starka känsloupplevelser i och efter mötet’.   Konklusion: Sjuksköterskor som möter kvinnor som utsatts för våld i nära relationer blir starkt påverkade och är i behov av utbildning inom området. Tydliga riktlinjer för omhändertagande av dessa kvinnor kan vara ett effektivt sätt att underlätta för sjuksköterskor i deras profession. / Background: Intimate partner violence is a major public health problem that affects women all over the world. Healthcare services has an important role in supporting and meeting women as early as possible to counteract further consequences for the women. Nurses has an important role in this area as their competence is to identify nursing needs and providing person centered care. Aim: The aim of this study was to describe nurses' experiences of meeting women who have been victims of domestic violence. Method: Literature study based on eight qualitative studies. The studies were searched through the databases Cinahl and Pubmed. Fribergs analysis model was used in the analysis process. Result: The results was presented in three main categories and seven related subcategories. The main categories were: ‘The wish to help the women’, ‘Challenges in their professional role’ and ‘Strong emotional experiences in and after the meeting’. Conclusion: Registered nurses meeting women who is experiencing intimate partner violence needs more education in the area. Clearer guidelines for the care of these women would be an effective way to make it easier for the nurses in their profession.

Mistreatment experienced by women delivering in healthcare institutions is a concerning pattern reproduced and normalized in health systems globally, causing widespread harm. Women’s reports and observations of childbirth practices in institutions have revealed that disturbing proportions of deliveries are characterized by indignity, humiliation, and neglect. The enormity of the problem constitutes a social catastrophe, as potentially hundreds of thousands are affected daily at a profoundly important moment of personal, family, and social life. Growing global concern has elicited research on mistreatment’s prevalence and characteristics, with limited attention to developing explanatory theory. The observed patterns indicate that mistreatment is systemic; therefore, social theory is required to understand why mistreatment persists, despite official norms that prohibit mistreatment and promulgate respectful care. Diane Vaughan’s normalization of organizational deviance theory from organizational sociology, emerged from studies of how things go wrong in organizations. The theory posits that organizational structures and processes are distorted due to resource scarcity combined with production pressures resulting in normalized organizational deviance in daily micro-level transactions. Furthermore, regulatory systems are unable to capture and mitigate the problem. Vaughan’s multi-level framework provided an opportunity for analogical cross-case comparison to elaborate theory on mistreatment as normalized organizational deviance.To elaborate the theory, the Tanzanian public health system in the period of 2010-2015 was selected as a case because it was the site of a seminal study to measure the prevalence of mistreatment, explore its causes, and develop and test interventions to reduce its occurrence. My participation in designing and conducting this study provided understanding of the phenomenon which formed the foundation of this dissertation. Novel theory was first elaborated through a systematic review of literature on maternal health care and the government health system in Tanzania. A broad Scopus search identified 4,068 articles published on the health system and maternal health in Tanzania of which 122 were selected. Data was extracted using a framework based on the theory and reviews of mistreatment in healthcare. Relationships and patterns emerged through comparative analysis across concepts and system levels and then were compared with Vaughan’s theory and additional organizational theories, resulting in a nascent theory. A qualitative theory-driven approach was then applied to verify and expand the nascent theory using qualitative exploratory data from the study in Tanzania described above. The data included eight focus group discussions and 37 in-depth interviews involving 91 individuals representing community and health system stakeholders. Data were analyzed deductively and inductively using the theory’s framework while allowing for emergent constructs. Analysis based on the literature review revealed that normalized scarcity at the macro-level combined with production pressures that emphasized biomedical care and imbalanced power-dependence on limited financial sources altered values, structures, and processes in the health system. Meso-level actors strove to achieve production goals with limited autonomy and insufficient resources, resulting in workarounds and informal rationing. Biomedical care was prioritized, and emotion work was rationed in provider interactions with women, which many women experienced as disrespect. The nascent theory developed through literature review was largely supported by the qualitative data, while providing further nuance and elucidating new components. Moral distress, which occurs when one knows the right thing to do but is prevented from taking the right action due to institutional constraints, emerged as an important systems effect of organizational dysfunction. In addition, the qualitative data revealed that managers coped with dual roles as both managers and providers and that the service interaction includes families, not solely providers, women, and newborns. The challenges in the regulatory environment also were clarified, highlighting that monitoring and observing mistreatment was hindered due to structural secrecy and the nature of mistreatment. The nascent theory revealed the importance of emotional labor and emotion work in understanding mistreatment. Emotional labor has been widely acknowledged as an important aspect of healthcare provision, especially for a positive patient experience; yet there has been limited attention to emotion work as the underlying effort required to provide respectful maternity care and prevent mistreatment. Qualitative data from the exploratory formative research were further analyzed to explore the characteristics of emotion work. 22 interviews and 3 focus groups with 44 maternity providers from different levels of care provision in two districts were analyzed using thematic analysis combined with affinity diagramming. Six key themes were identified that provide a deeper understanding of the emotion work required of maternity providers, including 1) expected to love and care for patients; 2) controlling emotions; 3) managing patient expectations in the face of system shortages; 4) providers are human beings too; 5) nurses are perceived as harsh; and 6) limited system support for emotion work. The themes and corresponding sub-themes highlight that the nature of childbirth care, the context, and gender norms influence the ability to exert emotion work and thus provide respectful care. Emotion work was expected but good performance was unacknowledged by the system. Additional resources are required, not only to ensure the most basic of resources to provide quality of care, but to ensure sufficient organizational support to address the emotional demands of providers. Systems need to acknowledge the extra effort required for emotion work and support and train providers to provide this care, as well as help them to manage difficult emotions that they experience due to the nature of their work. Analogical comparison with another case of organizational deviance enabled a novel approach to elaborate theory. Normalization of organizational deviance proved useful for understanding mistreatment. This theory and others from organizational sociology that explore why things go wrong in organizations may be relevant for other areas of persistent systems failure and underperformance. Further theory testing in different contexts and types of health systems is needed to understand the generalizability of the nascent theory and advance its development. In addition, many of the constructs, such as emotional labor and moral distress, have not been widely applied in low- and middle-income settings and require deeper study. This theory reveals the systemic factors driving mistreatment and can guide the identification of system leverage points to transform health systems towards ensuring a respectful experience during childbirth for women and their newborns. Ensuring that adequate resources are provided to achieve targets is essential, but organizational support to address the emotional demands of providers must also be provided. These changes will ease the burden among providers and managers struggling to provide care in under-resourced health systems. The extra effort required for emotion work should be acknowledged and appropriate training provided, as well as support for providers to manage the difficult emotions that they experience due to the nature of their work. The findings may also have implications beyond childbirth, as the theory highlights the conditions that may lead to burnout and poor mental health among providers, an ongoing problem worldwide that was exacerbated by the COVID-19 pandemic.

Thesis (PhD)--Stellenbosch University, 2014. / ENGLISH ABSTRACT: Sexual violence against women (SVAW) has always been part of armed conflict. However, only recently has international law deemed it a crime against humanity and a genocidal crime, thus finally recognising that it is a strategy and weapon that is used extensively during conflict. SVAW and its consequences, however, also continue in the aftermath of conflict, with both ex-combatants and civilians perpetrating SVAW. The effectiveness of SVAW as a weapon and strategy relies on the existence of gender identities and relations that subjugate women. This gender inequality is instated and perpetuated through hegemonic masculinity and patriarchy, and violence against women is one way in which the imbalance is enforced. Patriarchal beliefs and structures, combined with a form of militarised hypermasculinity, lead to SVAW being used during armed conflict, but also continuing in its aftermath. The consequences for survivors are that they are often stigmatised and discriminated against by their husbands, families and communities, and this contributes to their further marginalisation and exploitation. As the state and international security and peacekeeping bodies fail to adequately address SVAW, civil society organisations (CSOs) tend to fill this void by providing mostly support to women affected. One sector of African civil society, namely African Christian churches, has a good record of effectively filling roles usually associated with the state. Furthermore, African Christian churches have increased tremendously in the last century, function at grassroots-level, and are of the few CSOs that continue functioning during armed conflict. As religious institutions they have authority and impact, for religion has the ability to influence behaviour, facilitate societal change, and provide societal solidarity and cohesion. Thus, for the marginalised in Africa, religion is a powerful resource. This leads one to assume that churches can be effective in addressing SVAW. This supposition was tested by studying how churches address SVAW in three different areas affected by armed conflict, namely the Democratic Republic of Congo, Rwanda and Liberia, by using a qualitative, multiple-case case study approach. In two sites in each country, one urban and one rural, structured interview questionnaires, semi-structured interviews, and nominal groups were done, focusing on the causes and consequences of SVAW and how it is being addressed, specifically by churches. The findings showed that SVAW in areas affected by armed conflict are due to patriarchal structures and beliefs, and the military hypermasculinity that has infused civilian masculinities. Patriarchy is also the indirect cause of the most severe consequences of SVAW. These are physical, psychological, social and economic, but the impact of the stigmatisation and discrimination that survivors experience is what they find most debilitating. Unfortunately, neither government nor civil society is addressing SVAW to any great extent and where they do, their actions are reactive not proactive in terms of prevention. This was no different in terms of the role and influence of the churches. While people believe in the ability of churches to be important actors in addressing SVAW, churches are not doing so, for they, too, are patriarchal institutions. Their ability to address injustice is limited when the cause of the injustice are practices and beliefs that lie at the heart of the religion and the churches, especially if these practices and beliefs are upholding the power of those currently in power. By perpetuating patriarchy, churches are actually contributing to SVAW being used as a weapon and strategy of warfare. / AFRIKAANSE OPSOMMING: Seksuele geweld teen vroue (SGTV) was nog altyd deel van gewapende konflik. Dis egter eers onlangs wat internasionale wetgewing bepaal het dat dit ‘n misdaad teen die mensdom en van volksmoord is, en sodoende uiteindelik erken dat dit ‘n veelgebruikte konflikstrategie en -wapen is. SGTV en die gevolge daarvan hou egter aan ná konflik, met beide gewese vegters en burgerlikes wat SGTV pleeg. Die doeltreffendheid van SGTV as 'n wapen en strategie berus op geslagsidentiteite en -verhoudings wat vroue onderwerp. Hierdie geslagsongelykheid word ingestel en voortgesit deur hegemoniese manlikheid en patriargie, en geweld teen vroue is een manier waarop die wanbalans afgedwing word. Patriargale oortuigings en strukture, gekombineer met 'n vorm van militêre hipermanlikheid, lei daartoe dat SGTV nie net tydens gewapende konflik plaasvind nie, maar ook daarna. Die oorlewendes word dikwels gestigmatiseer en teen gediskrimineer deur hulle mans, families en gemeenskappe, en dit dra by tot hulle verdere marginalisering en uitbuiting. Aangesien die staat en internasionale veiligheids- en vredesliggame versuim om SGTV voldoende aan te spreek, is burgerlike organisasies (BOs) geneig om hierdie leemte te vul deur die verskaffing van meesal steun aan vroue wat deur SGTV geaffekteer word. Een sektor van Afrika se burgerlike samelewing, naamlik Afrika Christelike kerke, het 'n goeie rekord as dit kom by die vervulling van rolle wat gewoonlik geassosieer word met die staat. Verder het Afrika Christelike kerke geweldig toegeneem in die laaste eeu, funksioneer hulle op voetsoolvlak, en is hulle van die min BOs wat aanhou funksioneer tydens gewapende konflik. As godsdienstige instellings het hulle gesag en invloed, aangesien godsdiens die vermoë het om gedrag te beïnvloed, gemeenskapsverandering te fasiliteer, en solidariteit en samehorigheid aan ‘n gemeenskap te verskaf. Dus, vir gemarginaliseerdes in Afrika, is godsdiens 'n kragtige hulpbron. Dus neem ‘n mens aan dat kerke effektief kan wees in die aanspreek van SGTV. Hierdie veronderstelling is getoets deur te kyk na hoe kerke SGTV aanspreek in drie areas wat geraak word deur gewapende konflik, naamlik die Demokratiese Republiek van die Kongo, Rwanda en Liberië, deur die gebruik van 'n kwalitatiewe, meervoudige-geval gevallestudie benadering. In twee gemeenskappe in elke land, een stedelike en een landelike, is gestruktureerde onderhoudvraelyste, semi-gestruktureerde onderhoude, en nominale groepe gedoen, met ‘n fokus op die oorsake en gevolge van SGTV en hoe dit aangespreek word, spesifiek deur kerke. Die bevindinge het getoon dat SGTV in gebiede geraak deur gewapende konflik, te wyte is aan patriargale strukture en oortuigings, en die militêre hipermanlikheid wat verweef geraak het met burgerlike manlikheid. Patriargie is ook die indirekte oorsaak van die mees ernstige gevolge van SGTV. Hierdie gevolge is fisies, sielkundig, maatskaplik en ekonomies, maar die impak van die stigmatisering en diskriminasie wat oorlewendes ervaar affekteer hulle die ergste. Ongelukkig spreek nie die regering óf burgerlike samelewing werklik SGTV aan nie, en waar hulle dit doen is hulle optrede reaktief en nie proaktief in terme van voorkoming nie. Dit was dieselfde met die rol en invloed van kerke. Terwyl mense glo in die vermoë van kerke om ‘n kernrol te speel in die aanspreek van SGTV, doen kerke dit nie, want hulle is óók patriargale instellings. Hulle vermoë om onreg aan te spreek is beperk wanneer die oorsaak van die onreg praktyke en oortuigings is wat aan die hart lê van die godsdiens en die kerke, veral as hierdie praktyke en oortuigings verseker dat dié in beheer hulle mag behou. Deur hulle voortsetting van patriargie, dra kerke by daartoe dat SGTV gebruik word as 'n wapen en strategie van oorlogvoering.

The aim of this study was to explore the self-concept of battered South African women. The ecosystemic approach was used to ground the battering experience. This qualitative framework was exploratory and also included an in-depth analysis of the battering experiences as narrated by abused women. Semi-structured interviews were conducted, and the data obtained were analysed through the use of the hermeneutic method. The following were the themes that emerged out of the narratives: dominance, control versus loss of control, connection versus disconnection, security versus insecurity, and feelings of degradation. The study provides a holistic understanding of battering and its impact on women’s selfconcept. / Psychology / M.A. (Clinical Psychology)

Thesis (PhD (Social Work))--University of Stellenbosch, 2010. / ENGLISH ABSTRACT: Domestic violence crosses all boundaries and is regarded as a universal challenge affecting women of all spheres of life. Domestic violence is seen as a serious social problem in South Africa. It is regarded by many researchers as a leading cause of female injury. Domestic violence can be described as an act by a member of a family against another member with intent to do physical injury, psychological or emotional harm, or an assault or a threat that reasonably places that member in fear of imminent physical injury or emotional harm. It has major consequences, not only for the abused woman, but also for her children and society at large. Many low-income women cannot escape their abusive circumstances due to a lack of resources. Despite the fact that they cannot leave their situation, many women display certain strengths, helping them to deal with their difficult situation. These women can be viewed as heroic, assertive and persistent. They are not victims, but active survivors. The social work profession could benefit from greater insight into the strengths and coping mechanisms of low-income female survivors of domestic violence. The goal of the study is to gain an understanding of low-income female survivors’ experience of domestic violence, focusing on their environmental resources (including family, friends and community) and on their coping mechanisms (inner resources/strengths). To achieve this goal, the objectives are: to present a theoretical overview of the nature and extent of domestic violence; to describe the environmental resources (such as family, friends and community) of low-income abused women from the ecological perspective; to explore the coping mechanisms (inner resources) of these women in terms of the principles of the strengths perspective; and to analyse and interpret the data obtained from the study. The research utilises an exploratory and descriptive design. The research question is, “What are the experience (environmental resources) and coping mechanisms (inner resources) of lowincome female survivors of domestic violence?” This question was addressed by means of qualitative research. Twenty participants took part in the study. Purposive and snowball sampling were used to select the participants. They were interviewed by the researcher, and the data obtained from the interviews were organised into themes. Five themes namely, the experience of domestic violence, low-income, resources, coping mechanisms and statutory intervention were identified. These themes were further divided into sub-themes and categories. Conclusions derived from the data included: domestic violence is a phenomenon that cuts across all racial, marital status or age boundaries; some low-income female survivors of domestic violence experience their situation as stressful; low-income is one of the determining factors preventing some abused women to leave their situation; resources play a significant part in the lives of some low-income abused women; certain strengths from some low-income battered women help them cope; and some abused low-income women do not find an Interim Protection Order (IPO) or the police to be helpful. The recommendations are that social workers should assess primary, secondary and tertiary intervention in dealing with domestic violence; the ecological and strengths perspectives combined would be helpful in assessing resources and coping mechanisms in low-income abused women and collaboration between social workers, the court and the police could help low-income abused women to use statutory services effectively. / AFRIKAANSE OPSOMMING: Gesinsgeweld ken geen grense nie en word beskou as ’n universele bedreiging vir vroue uit alle sektore van die samelewing. Gesinsgeweld word beskou as ’n ernstige maatskaplike probleem in Suid-Afrika. Dit word deur baie navorsers beskou as ’n hoofoorsaak van vrouebeserings. Gesinsgeweld kan beskou word as ’n daad deur een lid van die gesin teen ’n ander wat gemik is op fisieke skade, sielkundige of emosionele teistering, of ’n aanval of ’n dreigement wat die lid van die gesin laat vrees vir fisieke beserings of emosionele skade. Dit het grootskaalse gevolge, nie net vir die mishandelde vrou nie, maar ook vir haar kinders en vir die breër gemeenskap. Baie lae-inkomste vroue kan nie uit hulle gewelddadige situasie ontsnap nie, vanweë beperkte bronne. Nieteenstaande die feit dat baie vroue nie hul huidige omstandighede kan ontkom nie, toon hulle sekere sterktes wat hulle help in hulle moeilike omstandighede. Hierdie vroue kan beskou word as heldinne wat nie tou opgooi nie. Hulle is nie slagoffers nie, maar oorleef aktief [Engels: “active survivors”]. Die maatskaplikewerkprofessie kan baat by groter insig in die sterktes en hanteringsvaardighede van lae-inkomste vroue wat gesinsgeweld oorleef. Die doel van die studie is om groter insig te verkry in lae-inkomste vroue se ervaring van gesinsgeweld, veral hulle omgewingsfaktore (insluitende familie, vriende en gemeenskap) en van hulle hanteringsmeganismes (innerlike bronne/sterktes). Om hierdie doel te bereik, is die doelwitte: om ’n teoretiese aanbieding van die aard en omvang van gesinsgeweld te gee; om die omgewingsbronne (soos familie, vriende en gemeenskap) van lae-inkomste mishandelde vroue te verduidelik; om die hanteringsmeganismes (innerlike bronne) van hierdie vroue te eksploreer in terme van die beginsels van die sterkte perspektief; en om die data van die studie te analiseer en te interpreteer. Die navorsingsontwerp is eksploratief-beskrywend van aard. Die navorsingsvraag lui soos volg: “Wat is die ervaring (omgewingsfaktore) en hanteringsmeganismes (innerlike bronne) van lae-inkomste vroue wat gesinsgeweld te bowe kom?” Die vraag is aangespreek deur middel van kwalitatiewe navorsing. Twintig deelnemers het deelgeneem aan die studie. Doelgerigte- en sneeubal steekproeftegnieke is gebruik om die deelnemers te verkry. Die navorser het met hulle onderhoude gevoer en die data wat verkry is, is georganiseer in temas. Vyf temas, naamlik die ervaring van gesinsgeweld; lae inkomste; bronne; hanteringsmeganismes; en statutêre intervensie is geïdentifiseer. Die temas is in subtemas en kategorieë onderverdeel. Gevolgtrekkings wat gemaak is uit die data is: gesinsgeweld is ’n verskynsel wat alle ras-, huwelikstatus- of ouderdomsgrense oorskry; sekere lae-inkomste vroulike oorwinnaars van gesinsgeweld ervaar hulle situasie as stresvol; hulpbronne speel ’n betekenisvolle rol in die lewens van sommige lae-inkomste mishandelde vroue; sekere sterktes van lae-inkomste mishandelde vroue help hulle om die situasie te hanteer; en sekere lae-inkomste, mishandelde vroue vind nie ’n Interim Beskermingsbevel (IB) of die polisie as hulpvaardig nie. Die aanbevelings is dat maatskaplike werkers primêre, sekondêre en tersiêre intervensie behoort te assesseer by gesinsgeweld; die ekologiese en sterktes perspektiewe behoort saam aangewend te word om die omgewingsbronne en hanteringsmeganismes van lae-inkomste mishandelde vroue te ondersoek; en samewerking tussen maatskaplike werkers, die hof en polisie kan lae-inkomste mishandelde vroue help om statutêre dienste beter te benut.

The aim of this study was to explore the self-concept of battered South African women. The ecosystemic approach was used to ground the battering experience. This qualitative framework was exploratory and also included an in-depth analysis of the battering experiences as narrated by abused women. Semi-structured interviews were conducted, and the data obtained were analysed through the use of the hermeneutic method. The following were the themes that emerged out of the narratives: dominance, control versus loss of control, connection versus disconnection, security versus insecurity, and feelings of degradation. The study provides a holistic understanding of battering and its impact on women’s selfconcept. / Psychology / M.A. (Clinical Psychology)

Thesis (Ph.D. (Psychology)) -- University of Limpopo, 2022 / The study investigated the phenomena of Intimate Partner Violence (IPV) in women in Ehlanzeni District, Mpumulanga, South Africa in order to develop coping guidelines. This is because, one in every four, or a quarter (25%) of all women in South Africa, are assaulted by their partners every week. The study adopted a qualitative approach utilising an exploratory, hermeneutic phenomenological research design. A non-probability sample of ten women, who were victims of IPV, was used. The theoretical framework for the study was Afrocentric theory. This framework was used so that the investigation was underpinned by truly African concepts. The study was conducted at Victim Empowerment Programmes in Mkhuhlu and Acornhoek, Ehlanzeni District in Mpumalanga Province. Semi-structured interviews were used as data collection instruments and analaysed using thematic analysis (TA). The following themes and sub-themes emerged out of the data: Theme 1: Understandings of Intimate Partner Violence (IPV); Theme 2: Intimate Partner Violence (IPV) experienced by participants; Theme 3: Reasons for Intimate Partner Violence (IPV); Sub-theme 3.1: Alcohol as a facilitator of IPV; Sub-theme 3.2: Early parenthood as a facilitator of IPV; Sub-theme 3.3: Poverty as a facilitator of IPV and Sub-theme 3.4: Observed behaviour as a facilitator for IPV; Theme 4: The role of lobola/culture in Intimate Partner Violence (IPV); Theme 5: What makes participants stay in abusive relationships (marriages) and Theme 6: Steps, or interventions, taken by participants in order to cope with Intimate Partner Violence (IPV). Based on these findings it was recommended that a study of male perceptions towards IPV, and a nationwide study or studies on IPV, be carried out under the auspices of the Department of Social Development (DoS) and/or the Department of Health (DoH) with the help of relevant non-governmental organisations (NGOs). Coping guidelines for women victims of IPV were developed out of the research findings.

The focus of this study was domestic violence in a faith-based setting. The researcher utilized the constructivist approach in building a subjective understanding of the research topic and possible interventions.

Violence against women is a global phenomenon and it has over the past three decades occupied a central position in international discourse. Despite the extensive literature, little has been documented about the social support services offered to the abused women in shelters. A qualitative research approach was employed in this study to explore, describe, and contextualise the experiences and challenges of social workers in the social support services rendered to abused women in shelters. The participants were selected using purposive sampling, and semi-structured interviews were conducted with social workers involved in rendering services to abused women in shelters in Gauteng. Ethical issues were taken into consideration. Data were analysed using Tesch’s eight steps (in Creswell, 2009) and verified using Guba and Lincoln’s model (in Krefting, 2003) to test the trustworthiness of the data. The key findings of the study highlight the important role that social workers who provide social services to abused women in shelters play in the process of empowerment and protection of these women, who benefit from the social support service programmes that the shelters render on a daily basis. These findings also reveal that due to limited resources, the social workers cannot provide these social support services effectively without assistance. This study also reflects the need for a multidisciplinary approach, and emphasises the need for other stakeholders such as the SAPS, Health, Home Affairs, Department of Social Development, and the embassies of foreign countries to play a more significant role within the sheltering services in order to provide a comprehensive service to abused women. It is clear that social workers have limited professional support and experience many challenges in rendering social services. / Social Work / M.S.W. (Social Work)