The restructuring of the South African higher education system ranges widely across mergers and incorporations, the creation of new institutional forms, regional-level programme collaboration and rationalisation. The Council on Higher Education (CHE) calls for greater productivity and more cost-effective deployment of resources. Such changes need to be managed effectively in order for staff and managers to adapt and find new ways to operate effectively within the changing environment and to maintain job satisfaction. The aim of this study was to critically evaluate job satisfaction levels during the transitional period of merger in the case of Walter Sisulu University (WSU), as organisational excellence can be achieved when employees experience job satisfaction. The research method employed to gather data was that of quantitative design. The sample consisted of academics and non-academics of WSU employees from the former Border Technikon, Eastern Cape Technikon and University of Transkei. The instrument used to collect data was a modified version of the 1977 Minnesota Satisfaction Questionnaire (MSQ). Of the 130 respondents 69 were academics and 61 non-academics. Key findings of the study indicated that there are more factors that contribute to job dissatisfaction compared to those factors that contribute to job satisfaction dimension. The results also indicated that the majority of respondents were dissatisfied with most of the job satisfaction factors. The paper recommends that, during a transitional period, human capital issues should be accorded the proper attention and should be addressed early in order to maintain high staff morale (job satisfaction). This will create a smooth transition during which employees will feel valued and experience job satisfaction. / Business Management / M. Tech. (Business Administration)

In this quantitative study, undertaken in a South African information and communications technology (ICT) company, dimensions of organisational culture (measured by the South African Culture Instrument) were correlated with the dimensions of work engagement (measured by the Utrecht Work Engagement Survey), to determine whether employees’ perceptions of organisational culture are related to their levels of work engagement. Structural equation modelling confirmed the factorial model of both measuring instruments, with most fit indices indicating the data to be a good or acceptable fit to the hypothesised model. Correlational analyses revealed a statistically significant positive relationship between each of the dimensions of organisational culture and work engagement respectively. Regression analyses showed that leadership, management processes, and goals and objectives make the strongest statistically unique contribution in predicting the dimensions of work engagement. Since work engagement has been shown to relate to several positive work outcomes, it makes sense for organisations to increase levels of work engagement by improving their organisational culture. / Industrial & Organisational Psychology / MCom (Industrial and Organisational Psychology)

This research report explores the actions taken by mining companies, with specific focus on Kumba Iron Ore, to overcome the challenges in creating an organisational culture that accommodates women in core positions in the mines. Although more and more women are employed by mining companies worldwide, progress is hampered by the barriers in this historically male-dominated environment, which need to be overcome. South African legislation requires mining companies to meet women-in-mining targets as set out by the mining charter, forcing the mining industry to revisit opportunities for female employees. It necessitates innovative ideas to overcome challenges and to implement strategies to make women in mining work. The research investigates specifically how the mining environment is managing the transformation to overcome the historic views, physical challenges and emotional challenges of women. It discloses the willingness and commitment of mining companies to accommodate women in the workplace to eliminate discrimination and to benefit from the employment of diverse gender groups. Implemented coping strategies lead to changes in working conditions, dealing with and preventing sexual harassment, addressing physical and emotional barriers of women and other challenges to make women in mining work. However, initiatives taken do not necessarily produce the required results due to a lack of follow-up. This report reveals efforts by Kumba Iron Ore to promote mining as an employment of choice and to make mining more attractive to women. It includes the way in which efforts in attracting qualified women supports closing the gap between vacant positions and employment of women in this predominantly male environment. The research report discloses that more efforts are required to make women in mining a reality and that it requires commitment throughout the organisation with the involvement of all stakeholders to overcome these challenges. It reveals the improvement of safety in the mining environment through a specific focus (though a lack of drive still exists), ownership and stakeholder involvement to make women in mining work. A total of 22 men and women in the Kumba Iron Ore broader management team (middle and senior managers from the Mining, Plant, Safety, Human Resources and Supply Chain departments) situated at the production sites in the Northern Cape (Sishen and Kolomela), Limpopo (Thabazimbi) and the head office in Pretoria were interviewed to gather data from their direct experiences on overcoming the challenges of the organisational culture to make the mining environment more attractive and accessible for women. A semi-structured questionnaire was used to collect the information. The data was analysed using a qualitative method and this research report theory emerges from the data obtained from the questionnaires. Proposed future research topics were made.

A dissertation submitted to the Global Labour University in conformity with the requirements of a MA in Labour Policy and Globalisation School of Social Sciences Faculty of Humanities University of the Witwatersrand, Johannesburg March 2016 / Understanding the subjective views of low skilled marginalised workers who occupy bottom ends of labour markets and are implicated in everyday precarious living and working conditions is crucial for advancing scholarship on precarity. This qualitative study grounded in a phenomenological theoretical framework highlights the disconnects between the academic understandings of precarity and an understanding of precariousness from Zimbabwean migrant security guards’ own perspective in South Africa’s Private Security Industry (PSI), Gauteng Province. Relying on data collected through a combination of an ethnographic experience in 2014 and in-depth face to face interviews I conducted from June 2015, this study examines the perceptions that migrant security guards have on precarity, the strategies and tactics they employ to navigate everyday precarious working and living conditions and most importantly, the rationale behind these workers continued stay and work under precarious situations. As workers with precarious backgrounds, the findings of this study reveals that migrant security guards treat wage employment instrumentally, a source of their livelihood that has led to improvements in their standards of living as interpreted by them. The strategies and tactics employed by these workers either individually or collectively are therefore rationally and tactically crafted so as not directly challenge and disrupt the existing structures (state, capital and law) but instead to survive within these structures so as not to jeopardise their main source of livelihood-wage employment. For migrant security guards, wage employment remains a vital tool for meeting their varied socio-economic and political objectives. This study therefore led to the conclusion that there is generally a mismatch between academic conceptualisation of precarity and the way marginalised and low skilled labour migrants interpret and understand circumstances. / GR2017

A large body of research has documented the deleterious relationship between work stress and health and wellbeing. This research has also examined which factors intrinsic and extrinsic to the individual create variations in this pattern of relationship. Two notable factors in this regard are gender and social support. Previous research has indicated that gender and social support can lead to variations in the way individuals perceive, cope with and react to stress. This research has also indicated that gender can influence the extent to which individuals will effectively utilise different sources of social support. However, much of this research has focused on a dichotomous conceptualisation of gender, restricting the exploration of gender to that which is biologically defined. Research advances have been made utilising Bem’s (1974) Theory of Psychological Androgyny. This theory has acknowledged and explored socially constructed ‘within gender’ differences of masculinity and femininity, proposing that androgyny, defined as an equal balance of masculine and feminine traits within an individual, independent of biological sex, is the ideal with regard to experienced optimal health and wellbeing. While this theory has enjoyed a vast empirical base that indicates that those with an androgynous sex role identity tend to enjoy the greatest health and wellbeing; the research on psychological androgyny has not been without its limitations. Competing models of gender identity, such as the ‘Differentiated Model have suggested that gender identities are made up of both socially desirable and socially undesirable sex-typed behavioural traits; this model promoting a ‘new prescription’ for gender in the 21st century. This new prescription requires the acknowledgement of both types of sex-based behavioural traits, expanding the conceptualisation of gender to take into account both negative and positive sex-based feminine and masculine traits, that is, traits that are both socially desirable and undesirable in terms of masculinity and femininity. This new prescription thus intends to segregate and explore the relationship between socially desirable and socially undesirable sex- typed behavioural traits to health and wellbeing. Consequently, the present study adopts this prescription in order to examine this expanded conceptualisation of sex role identity, utilising a South African sample of female managers. More specifically, the present study examines the relationship between socially desirable and socially undesirable sex role identities and perceptions of work stress, social support, psychological wellbeing and self-esteem. In addition, the present study examines the moderating effect of social support in the relationship between indicators of work stress and wellbeing. The Extended Personality Attributes Questionnaire (EPAQ) was revised and utilised to assess the expanded conceptualisation of both socially desirable and socially undesirable sex role identities within a South African sample of 1477 female managers accessed from two national financial institutions and one tertiary institution. Results of the study indicate that the socially desirable, positively valenced identities fare better on health indicators than the socially undesirable, negatively valenced identities. In all instances positively valenced sex role identities perceive the least stress and have the highest level of psychological wellbeing and self-esteem as compared to the negatively valenced identities. Clearly those with negative identities, more particularly those that were negatively feminine or negatively androgynous are significantly worse off in terms of health and wellbeing than those with positive identities. Overall, the hypotheses proposing significant differences between positive identities, that is, positive androgyny and the negative femininity and negative androgyny, with a few exceptions, were supported. Three sources of social support, that is, colleague, supervisor and partner support had a main effect on psychological wellbeing while all five sources, that is colleague, supervisor, partner, family and friend had a main effect on self-esteem. With regard to moderating effects, both colleague and supervisor support interacted with work stress to moderate the relationship between work stress and psychological wellbeing to reduce the impact of work stress on wellbeing. None of the non-work sources of support interacted to moderate the effect of work stress on psychological wellbeing. In addition no interaction effects for all sources of support were observed for self-esteem with the exception of friend support which moderated the relationship between work stress and self-esteem. However, this interaction effect was in an unexpected direction, in that friend support exacerbated the relationship; indicating that the higher the social support the lower the self-esteem. Based on the results of the study and the methodology utilised, a number of strengths and weaknesses of the present research are identified. With regard to strengths, the present study has added to the literature on sex role identity and its implication for female managers within a South African context by identifying specific positive sex role identities and specific negative sex role identities and their relationship to health and wellbeing indicators within an occupational context. In addition, the findings of the present research suggest that there may be specific contingencies pertaining to stressor situations, the contexts within which they occur and the domains upon which they predict, which may prescribe which sex role identity may be most or least beneficial in terms of health and wellbeing. Study limitations have both theoretical and methodological implications for future research. In particular, issues pertaining to the measurement of gender are outlined that need to be resolved by future researchers in order to effectively measure the construct of gender and its relationship to wellbeing. In addition, in order to determine which sex role identities will have the most or least beneficial health effects, future researchers need to develop and explore specificity hypotheses that enable the examination of gender in relation to specific stressors within specific socio-cultural contexts and the relationship thereof to particular predictor domains.

The restructuring of the South African higher education system ranges widely across mergers and incorporations, the creation of new institutional forms, regional-level programme collaboration and rationalisation. The Council on Higher Education (CHE) calls for greater productivity and more cost-effective deployment of resources. Such changes need to be managed effectively in order for staff and managers to adapt and find new ways to operate effectively within the changing environment and to maintain job satisfaction. The aim of this study was to critically evaluate job satisfaction levels during the transitional period of merger in the case of Walter Sisulu University (WSU), as organisational excellence can be achieved when employees experience job satisfaction. The research method employed to gather data was that of quantitative design. The sample consisted of academics and non-academics of WSU employees from the former Border Technikon, Eastern Cape Technikon and University of Transkei. The instrument used to collect data was a modified version of the 1977 Minnesota Satisfaction Questionnaire (MSQ). Of the 130 respondents 69 were academics and 61 non-academics. Key findings of the study indicated that there are more factors that contribute to job dissatisfaction compared to those factors that contribute to job satisfaction dimension. The results also indicated that the majority of respondents were dissatisfied with most of the job satisfaction factors. The paper recommends that, during a transitional period, human capital issues should be accorded the proper attention and should be addressed early in order to maintain high staff morale (job satisfaction). This will create a smooth transition during which employees will feel valued and experience job satisfaction. / Business Management / M. Tech. (Business Administration)

In this quantitative study, undertaken in a South African information and communications technology (ICT) company, dimensions of organisational culture (measured by the South African Culture Instrument) were correlated with the dimensions of work engagement (measured by the Utrecht Work Engagement Survey), to determine whether employees’ perceptions of organisational culture are related to their levels of work engagement. Structural equation modelling confirmed the factorial model of both measuring instruments, with most fit indices indicating the data to be a good or acceptable fit to the hypothesised model. Correlational analyses revealed a statistically significant positive relationship between each of the dimensions of organisational culture and work engagement respectively. Regression analyses showed that leadership, management processes, and goals and objectives make the strongest statistically unique contribution in predicting the dimensions of work engagement. Since work engagement has been shown to relate to several positive work outcomes, it makes sense for organisations to increase levels of work engagement by improving their organisational culture. / Industrial and Organisational Psychology / MCom (Industrial and Organisational Psychology)

This study explored the relationship between management and the union in an Eastern Cape Public Sector Department. The study employed both qualitative and quantitative research tools to collect information from the respondents, who gave a view on their experiences of what the relationship is, and how it could be improved. The sample consisted of members of management and union executives, across employment levels. Both statistical and thematic analysis were used to analyse data from questionnaires and semi-structured interviews. The literature review defined the concept of trade unionism, management and trade union relationship in the workplace, and different frames of reference of the labour relations system. From the literature review it is noted that management and union relationships are more of a formal arrangement in the workplace; as such government, has developed tools to assist in this regard. Although that is not the case in the Department it is noted that the informal arrangement in the relationship between management and union is ‘working’ to some extent. Quality and sustainability of that, however, is questionable. The findings indicate that most members of management acknowledge the existence of the relationship between management and the union, but they are dissatisfied, as most members are not part of the engagements with the union. They are also of the view that it is in favour of the union. Unions on the other hand, view the existing relationship as working in favour of one union instead of the union collective. The union which finds favour is satisfied, and the other is not. It is recommended that the management and union engagement be formalized in order for the Department to work with unions in a more structured, professional manner, which would be inclusive of other members of management who feel left out. Not only that, but management would also be able to engage with the union as a collective, and not as an individual union.

Yadav & Khanna (2015) argue that quality of work life (QWL) defines the life at work and the life at home with family members. The work of research-fieldworkers is an exceptional work in that it requires them to frequent households and commercial businesses, unlike other occupations where the work is conducted at the workplace of the employer. The private households by their very nature, and the locations where these households are based present risky conditions to the research-fieldworkers. In order for remedial measures to be suggested that can be implemented to improve the QWL of the research-fieldworkers of the agency, the perceptions of the QWL need to be investigated. Research objectives: To address the research problem, research objectives and questions were established. The main objective of the study is to investigate the perceptions of the QWL of the research-fieldworkers of the research agency in the Western Cape with the goal of improving employee performance through the cost effective interventions that will be implemented. Research questions: Three research questions were established and these were; What is the QWL among the research-fieldworkers in the Western Cape? Do some groups, distinguished by gender, age, work experience, working hours and location experience significantly different levels of QWL? Which measures can be recommended for maximizing QWL among the research-fieldworkers in the Western Cape Province? Research design: The nature of this research is descriptive in nature. The study used a self-administered questionnaire to collect work-related quality of life information from research-fieldworkers. Major findings: The results above show that research-fieldworkers perceptions of the QWL were more affected by the location, working hours and age sub-groups. Gender, family responsibility and marital status did not have much impact on the perceptions of research-fieldworkers on the QWL. Differences were observed with regards to control at work, stress at work, home-work interface against sub-groups. Lastly, the fieldworkers’ perceptions about the working conditions were negative for all the sub-groups. For example, the results show that there are poor working conditions for research-fieldworkers of the agency. This was evident irrespective of gender, age, family responsibility, hours of work and location.

Due to the continual constant battle women have to face in order to progress in the workplace, it has become necessary to assess the degree of transformational change within the workplace within South Africa to try to establish just what these barriers are and how it can be overcome. To examine the main problem, three sub-problems were identified. The first sub-problem that had been identified dealt with what the women’s rights in the new South Africa. It was investigated by evaluating the situation in the New South Africa and what has changed from the past. Is there more gender equality or not. The second sub-problem looked at the barriers that women face in the workplace. It is evident that sexual harassment, male chauvinism, trying to balance work and family as well as organisational structure and culture were among the top barriers that are a hindrance to women’s advancement in the workplace. Finally, the third sub-problem investigated what the glass ceiling effect is and the effect that this has on women in the workplace. The investigation evaluated, and emphasised the difficulties that women face in order to progress in the hierarchy of not only management but other occupations as well. Results have shown that most females and males believe that the glass ceiling is prevalent in the workplace. Most people believe that women can however break through the glass ceiling but now there is a new phenomenon, “The Glass Cliff” which allows women to break through the glass ceiling but only of organisations that are already in trouble.