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Dimensions of the dining experience of academic employees at full-service restaurantsNaude, Petro 09 1900 (has links)
Full-service restaurants serve many different types of customers with preconceived ideas about what they want and expect to receive from the restaurant. During the dining experience, each customer experiences the service differently and subconsciously evaluates the experience differently. The purpose of this study is to determine the expectations and perceptions of customers regarding the dining experience dimensions at Full-Service Restaurants (FSRs). The dimensions relate to service quality, food quality and ambience quality expectations and perceptions of customers. Customer satisfaction was also analysed, as a satisfied customer will show return intentions and this customer will tell friends and family about this FSR. A self-administered survey of employees at a tertiary academic institution revealed that waiter professionalism, value for money and the atmosphere in the restaurant are the most important considerations when it comes to the expectations of the dining experience.
The findings of this study presented a demographic profile (gender, age, home language, highest education qualification, LSM) and it was found that demographic category groups differ in the way that they perceive the dining experience. The study reveals that males tends to be less critical than women, LSM 9 respondents are less critical than LSM 10 respondents and respondents with an undergraduate degree or less are less critical than respondents with a post-graduate degree. Respondents were satisfied overall with their dining experiences. Recommendations include that management must focus on pricing strategies, waiter training and the flow of communication between the restaurant and the customer. The recommendations made in this study will assist management of FSRs to understand the significance of the dining experience dimensions and to implement the required levels of service, food and ambience quality. With this knowledge, the management of FSRs can be assured of a satisfied customer and a competitive offering. / Business Management / M. Com. (Business Management)
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The principal's instructional leadership role as a factor influencing academic performance: a case studyMbatha, M. V. 31 July 2004 (has links)
This research investigates the instructional leadership role of the principal and its impact on learners' academic performance. A literature study investigated models of instructional leadership, characteristics of instructional leadership and instructional leadership as a managerial function. An empirical investigation used a quantitative research design to collect data from a purposefully selected sample of secondary school principals in the Vryheid region, South Africa. A questionnaire was used to gather data and statistical data analysis was conducted to calculate frequencies and test hypotheses. Findings indicated an indirect relationship between learners' academic achievement and the principals' practice of instructional leadership. Clearly formulated school goals, academic networks formed between low and high achieving schools and regular discussions between learners and teachers on their progress also contribute to improved academic performance. Finally, in-service training for principals and teachers, annual targets for academic achievement and the formation of school networks are recommended to improve practice. / Educational Studies / M.Ed. (Education Management)
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Frank O'Hara & the city : situationist psychogeography, postwar poetics, & capitalist culture.Shweiry, Zein 06 1900 (has links)
This dissertation adopts a fresh interdisciplinary perspective on reading the postwar urban poems of New York School poet Frank O’Hara. Through French Situationist philosophy, and particularly the writings of Guy Debord, the study explores the spatial and textual relations of O’Hara’s urban and cultural representations in postwar poetry. With the help of psychogeography and its “anti-techniques” of détournement and dérive, the research focuses on O’Hara’s uses of appropriation in constructing his urban assemblages.
The dissertation considers postwar poems from The Collected Poems of Frank O’Hara and offers Situationist readings and understandings of O’Hara’s modernist (urban and cultural) space. The choice of specific poems highlights O’Hara’s unequivocal inspiration by French poetry and focuses on their urbane, experimental and erotic aspects. The first two chapters propose ways in decoding psychogeographical approaches in poetic (de)composition for reading O’Hara’s poems, while the third delves into O’Hara’s uses of camp in dialogue with Situationist politics that highlight not only the capitalist and the cultural, but also the erotic and the queer. / Cette thèse expose une nouvelle perspective interdisciplinaire quant à la lecture des poèmes d’après-guerre de le poète de New York School Frank O’Hara. Au travers de la philosophie de Situationiste Internationale, plus précisément des écrits de Guy Debord, cette étude explore les connections entre la poésie de Frank O’Hara et des propres représentation urbains et culturelles. Grace au notions de psychogeographie et ses « anti-technique » de détournement et dérive, cette recherche se concentre sur l’art d’appropriation qu’utilise O’Hara dans ses assemblages poétiques.
L’emphase mise sur les poèmes d’après-guerre tirés de The Collected Poems of Frank O’Hara illustre la vision de l’environnement moderniste de O’Hara. Les aspects urbains, expérimentaux, et érotiques inspirés de la poésie française sout mis en valeur par les poèmes choisir d’O’Hara. Les deux premier chapitres proposent une approche psychogeographique pour décomposer les images des poèmes de O’Hara tandis que le troisième chapitre examine l’utilization du « camp » en rapport avec la politique Situationiste qui souligne non seulement la capitalisme et la culture, mais aussi l’érotique et l’homosexualité.
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Operatic Mysticisms: Mountains, Deserts, WaterscapesDemczuk, Andrew 01 May 2022 (has links)
Operatic Mysticisms: Mountains, Deserts, Waterscapes examines the ways we encounter environments as readers/viewers of operas, literature, film, and sound recordings, and how each medium requires different detail-gathering techniques. Respective to the previously mentioned mediums, Sun & Sea (2017), Mount Analogue (1952), El Mar La Mar (2017), and Energy Field (2010) are analyzed by engaging with environmental media studies and invention. Reflecting the nature of each landscape—summits of mountains, aporias of deserts, and mysteries of waterscapes—an elemental approach is taken in investigating how these spaces may be noticed, internalized, recorded, and traversed by both the artist and viewer. With an emphasis on limitations of mediums, language, and equipment, this thesis argues that artists/readers/viewers in turn inhabit these rendered environments—while a looped response (termed as operatic mysticism) threads ekphrasis and imagination before and during the production, in the art proper, and in our minds during and well-after consumption.
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Ambient musik : En undersökning om spatial musik som klingande arkitektur / Ambient Music : Investigating spatial music as sounding architectureMilveden, Jens January 2022 (has links)
”Ambient Music”, established and described by its ”creator” Brian Eno, has become a term with a wide range of uses - as generative music, in sound- and audiovisual art installation, a mediated ”sound” of a genre through albums and artists to plug in to during your daily walk - as well as any imaginable association with the term connected to public, spatial or virtual ambience. Through the liner notes of the genres original albums (Ambient 1: Music For Airports of 1978, and to some extent Discreet Music of 1975) it is clear though that the original idea is more related to listening to your own spatial awareness as a form of music rather than a following of certain sounds and conventions that the term has been associated with. At the time as a sonic alternative to conventional background music of public spaces. The author suggests that these ideas never would have surfaced if it wasn’t for the earlier ideas of Erik Satie and John Cage, whose sonic frameworks and instructions beyond the traditional music sheet were vital for Eno to create generative canvases of sounding art for the spaces. The paper then focuses on consolidating the term ”Ambient Music” with its frameworks in art and function by deconstructing it between spatial, architectonic usage and as a mediated genre of a ”sound”, via virtual generative music - and back again, via its original description of enhancing environments ”acoustic and atmospheric idiosyncracies”. With Eno’s original thesis in mind the paper continues to explore where ”Ambient Music” (through arguably its sub-genre, ”Spatial Music”) is today, as well as looking at the potential futures for the genres’ artistic functions as an established and accepted sonic element of physical architecture and public spaces. This exemplified by building a bridge between ”Ambient Music” and the modern ”non-ambient” sonic scenographer, ”Spatial Music”-artist Mareike Dobewall, for further discussions on sound art as sounding architecture - a potential future for the Ambient label.
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