Several laterally extensive candidate tsunami deposits are preserved along coastlines facing the eastern Java Trench, indicating it has experienced mega-thrust earthquakes in the past. We investigated 37 coastal sites in Bali, Lombok, Sumba and Timor islands, many of which preserve course sand and pebble layers that overlie sharp basal contacts with scour marks into the mud, fine upward in grain size, and have bimodal grain size distributions. Other unique features are the common occurrence of marine fossils and concentrations of heavy minerals. The occurrence of these high-energy deposits interlayered with clay-rich units indicates the coarse clastics are anomalous because they were deposited in what is normally a very low-energy depositional environment. The lateral extent and paucity of thin, coarse clastic layers with marine organisms are inconsistent with local stream flood event, and the proximity to the equator of the sites diminishes the possibility of marine flood events from cyclones. The sparse, but consistent, the occurrence of at least two candidate tsunami deposits at depths of 1 and 2 meters over 950 km along the strike of the Java Trench may reveal that mega-thrust earthquakes have occurred there and generated giant tsunamis in the recent past.Five widely scattered imbricated boulder deposits are also found on Bali, Lombok, and Sumba. The boulders consist of slabs of hardpan up to 2.5 m in length and 80 cm thick that was torn from a near-shore seabed and stacked on top of one another. Some of the boulders were carried over the erosional coastal bank and deposited up to 100 meters inland. Comparisons with imbricated boulder ridges formed during the 1994 tsunami in east Java indicate that these deposits are from one or multiple tsunamis sourced by the Java Trench.Experiments in effective ways to communicate and implement tsunami disaster mitigation strategies have led us to train local communities about the 20-20-20 rule. If coastal communities experience more than 20 seconds of shaking from an earthquake, even if it is not intense, they should evacuate the coast. The time delay between the earthquake and arrival of tsunami waves is around 20 minutes, which is the time window for evacuation. Some tsunami waves may be as high as 20 meters, which is the target elevation for evacuation. Adopting the 20-20-20 rule could save thousands of lives throughout the region, especially in Bali where nearly 1 million people inhabit likely tsunami inundation zones.

<p>Internationella händelser såsom 11 september och tsunamikatastrofen har förändrat förutsättningarna för resebranschen på många sätt. Bland annat har ett ökat säkerhetstänkande hos resenärer manat fram ett paradigmskifte gällande synen på krishantering. Syftet med denna uppsats är att öka förståelsen för och kartlägga hur en medelstor resebyrå hanterade den internationella kris som uppkom i samband med tsunamikatastrofen. De förutsättningar som gäller för utarbetandet av en god krishanteringsplan beskrivs och förslag ges på hur företaget bör arbeta i framtiden när det gäller krishantering.</p><p>Forskningsbidraget med denna uppsats blir således att utifrån ett organisatoriskt perspektiv undersöka i vilken mån en krishanteringsplan förbättrar förutsättningarna för krishantering. Undersökningen har genomförts i form av en fallstudie, där tillvägagångssättet varit en kvalitativ ansats. Den teoretiska syntesen utgörs av The Best Practice Model med utgångspunkt från krisers olika stadier. Den empiri som ligger till grund för analysarbetet är av primär karaktär och har samlats in genom intervjuer med nyckelpersoner på resebyrån Resecity.</p><p>Det framgick att företaget lyckades väl med att hantera krisen som uppkom i samband med tsunamikatastrofen, trots att man inte hade en nedskriven krishanteringsplan. De lärdomar som drogs från denna internationella kris var bland annat erfarenheterna som katastrofen bidrog med, samt att de anställda blev mer känslomässigt förberedda inför framtida kriser.</p><p>De slutsatser som författarna kom fram till är att företaget bör formalisera den nuvarande muntliga krishanteringsplanen samt att företaget bör överväga att inkludera scenarioplanering i krishanteringsarbetet. Detta för att öka den positiva reaktionsförväntan som anses avgörande för effektiv krishantering.</p> / <p>International events such as the terror attacks of 9/11 and the tsunami disaster have changed what people think about travelling. An increased awareness of one’s own safety has brought forward a paradigm shift within the travelling industry regarding crisis management. The purpose of this thesis is to increase the understanding and describe how a mid sized travelling agency dealt with the international crisis that arose as a cause of the tsunami disaster. The prerequisite concerning the process of developing a good crisis management plan is described, and advice is given on how the organisation should work with crisis management in the future.</p><p>On the basis of the empirical data, it was concluded that the organisation managed well in coping with the tsunami disaster, despite not having a formal crisis management plan. The experience gained during this crisis is considered to be the foremost lesson learnt.</p><p>The authors’ recommendations for the organisation are to formalise their crisis management plan, as soon as possible, and also consider incorporating scenario planning. This aims to increase the so called positive expectational ability to react, which is considered important for efficient crisis management.</p>

Internationella händelser såsom 11 september och tsunamikatastrofen har förändrat förutsättningarna för resebranschen på många sätt. Bland annat har ett ökat säkerhetstänkande hos resenärer manat fram ett paradigmskifte gällande synen på krishantering. Syftet med denna uppsats är att öka förståelsen för och kartlägga hur en medelstor resebyrå hanterade den internationella kris som uppkom i samband med tsunamikatastrofen. De förutsättningar som gäller för utarbetandet av en god krishanteringsplan beskrivs och förslag ges på hur företaget bör arbeta i framtiden när det gäller krishantering. Forskningsbidraget med denna uppsats blir således att utifrån ett organisatoriskt perspektiv undersöka i vilken mån en krishanteringsplan förbättrar förutsättningarna för krishantering. Undersökningen har genomförts i form av en fallstudie, där tillvägagångssättet varit en kvalitativ ansats. Den teoretiska syntesen utgörs av The Best Practice Model med utgångspunkt från krisers olika stadier. Den empiri som ligger till grund för analysarbetet är av primär karaktär och har samlats in genom intervjuer med nyckelpersoner på resebyrån Resecity. Det framgick att företaget lyckades väl med att hantera krisen som uppkom i samband med tsunamikatastrofen, trots att man inte hade en nedskriven krishanteringsplan. De lärdomar som drogs från denna internationella kris var bland annat erfarenheterna som katastrofen bidrog med, samt att de anställda blev mer känslomässigt förberedda inför framtida kriser. De slutsatser som författarna kom fram till är att företaget bör formalisera den nuvarande muntliga krishanteringsplanen samt att företaget bör överväga att inkludera scenarioplanering i krishanteringsarbetet. Detta för att öka den positiva reaktionsförväntan som anses avgörande för effektiv krishantering. / International events such as the terror attacks of 9/11 and the tsunami disaster have changed what people think about travelling. An increased awareness of one’s own safety has brought forward a paradigm shift within the travelling industry regarding crisis management. The purpose of this thesis is to increase the understanding and describe how a mid sized travelling agency dealt with the international crisis that arose as a cause of the tsunami disaster. The prerequisite concerning the process of developing a good crisis management plan is described, and advice is given on how the organisation should work with crisis management in the future. On the basis of the empirical data, it was concluded that the organisation managed well in coping with the tsunami disaster, despite not having a formal crisis management plan. The experience gained during this crisis is considered to be the foremost lesson learnt. The authors’ recommendations for the organisation are to formalise their crisis management plan, as soon as possible, and also consider incorporating scenario planning. This aims to increase the so called positive expectational ability to react, which is considered important for efficient crisis management.

Several laterally extensive candidate tsunami deposits are preserved along coastlines facing the eastern Java Trench, indicating it has experienced mega-thrust earthquakes in the past. We investigated 37 coastal sites in Bali, Lombok, Sumba and Timor islands, many of which preserve course sand and pebble layers that overlie sharp basal contacts with scour marks into the mud, fine upward in grain size, and have bimodal grain size distributions. Other unique features are the common occurrence of marine fossils and concentrations of heavy minerals. The occurrence of these high-energy deposits interlayered with clay-rich units indicates the coarse clastics are anomalous because they were deposited in what is normally a very low-energy depositional environment. The lateral extent and paucity of thin, coarse clastic layers with marine organisms are inconsistent with local stream flood event, and the proximity to the equator of the sites diminishes the possibility of marine flood events from cyclones. The sparse, but consistent, the occurrence of at least two candidate tsunami deposits at depths of 1 and 2 meters over 950 km along the strike of the Java Trench may reveal that mega-thrust earthquakes have occurred there and generated giant tsunamis in the recent past. Five widely scattered imbricated boulder deposits are also found on Bali, Lombok, and Sumba. The boulders consist of slabs of hardpan up to 2.5 m in length and 80 cm thick that was torn from a near-shore seabed and stacked on top of one another. Some of the boulders were carried over the erosional coastal bank and deposited up to 100 meters inland. Comparisons with imbricated boulder ridges formed during the 1994 tsunami in east Java indicate that these deposits are from one or multiple tsunamis sourced by the Java Trench. Experiments in effective ways to communicate and implement tsunami disaster mitigation strategies have led us to train local communities about the 20-20-20 rule. If coastal communities experience more than 20 seconds of shaking from an earthquake, even if it is not intense, they should evacuate the coast. The time delay between the earthquake and arrival of tsunami waves is around 20 minutes, which is the time window for evacuation. Some tsunami waves may be as high as 20 meters, which is the target elevation for evacuation. Adopting the 20-20-20 rule could save thousands of lives throughout the region, especially in Bali where nearly 1 million people inhabit likely tsunami inundation zones.

京都大学 / 0048 / 新制・課程博士 / 博士(地球環境学) / 甲第21241号 / 地環博第177号 / 新制||地環||35(附属図書館) / 京都大学大学院地球環境学舎地球環境学専攻 / (主査)教授 清野 純史, 准教授 小林 広英, 准教授 古川 愛子 / 学位規則第4条第1項該当 / Doctor of Global Environmental Studies / Kyoto University / DFAM

<p>Syftet med vår studie är att först ta reda på hur reseföretag har han-terat en katastrofsituation på en destination för att sedan kunna hitta strategier som ter sig lämpliga kring marknadsföringsarbetet för att locka tillbaka resenärer till den drabbade destinationen. Vi har valt att fokusera vår uppsats kring tsunamikatastrofen 2004 och hur olika reseföretag har gått till väga för att vinna tillbaka sina kunders förtroende.</p><p>Vi har i denna uppsats valt att använda oss utav en kvalitativ me-tod med en abduktiv och fenomenologisk ansats då vårt syfte är att undersöka fenomenet tsunamikatastrofen 2004 i Thailand och ta reda på hur reseföretag har hanterat katastrofsituationen. Den abduktiva ansatsen har varit central under arbetets gång då vi har kompletterat teorin allt eftersom empirin vuxit fram. Vår empiri består av fem stycken kvalitativa intervjuer med personer som har stor erfarenhet och kompetens inom det undersökta området.</p><p>Vi har utgått från en modell som förklarar hur återhämtnings-processen för en destination bör gå till och implementerat denna modell på reseföretag. De marknadsföringsfaktorer som vi under uppsatsens gång sett vara extra vitala är relationen med kunder samt relationen med media för att kunna återhämta sig efter en kris. För fullständig slutsatsdiskussion hänvisar vi till kapitel sju.</p> / <p>The aim of this study is primarily to explore how travel companies have managed certain crisis situation on a destination to be able to adopt appropriate strategies to be used when marketing such desti-nation with the purpose to reclaim their customers. We have cho-sen to focus this paper on the tsunami disaster in 2004 and how different travel companies handled that situation when trying to regain their customers confidence.</p><p>We have chosen to use a qualitative method with an abductive and a phenomenological approach as our aim with this study is to investigate the phenomena of the tsunami disaster 2004 in Thail-and and in which way travel companies handled this situation. The abductive approach has been fundamental when working with this paper as it made it possible for us to update the papers theory as the empirics has grown. Our empiric approach includes five qual-itative interviews with people who have a lot of experience compe-tence within the area we chosen to investigate.</p><p>We have built this paper upon a model that explains how the reco-very period at a crisis destination should be handled and used this model on travel agencies. The marketing strategies that we have found fundamental during this period and essential for travel agen-cies to be aware of are those relating to the customers and media in order to recover from a crisis in the best possible way. We would like to refer the reader to chapter seven for our complete version of conclusions.</p>

Syftet med vår studie är att först ta reda på hur reseföretag har han-terat en katastrofsituation på en destination för att sedan kunna hitta strategier som ter sig lämpliga kring marknadsföringsarbetet för att locka tillbaka resenärer till den drabbade destinationen. Vi har valt att fokusera vår uppsats kring tsunamikatastrofen 2004 och hur olika reseföretag har gått till väga för att vinna tillbaka sina kunders förtroende. Vi har i denna uppsats valt att använda oss utav en kvalitativ me-tod med en abduktiv och fenomenologisk ansats då vårt syfte är att undersöka fenomenet tsunamikatastrofen 2004 i Thailand och ta reda på hur reseföretag har hanterat katastrofsituationen. Den abduktiva ansatsen har varit central under arbetets gång då vi har kompletterat teorin allt eftersom empirin vuxit fram. Vår empiri består av fem stycken kvalitativa intervjuer med personer som har stor erfarenhet och kompetens inom det undersökta området. Vi har utgått från en modell som förklarar hur återhämtnings-processen för en destination bör gå till och implementerat denna modell på reseföretag. De marknadsföringsfaktorer som vi under uppsatsens gång sett vara extra vitala är relationen med kunder samt relationen med media för att kunna återhämta sig efter en kris. För fullständig slutsatsdiskussion hänvisar vi till kapitel sju. / The aim of this study is primarily to explore how travel companies have managed certain crisis situation on a destination to be able to adopt appropriate strategies to be used when marketing such desti-nation with the purpose to reclaim their customers. We have cho-sen to focus this paper on the tsunami disaster in 2004 and how different travel companies handled that situation when trying to regain their customers confidence. We have chosen to use a qualitative method with an abductive and a phenomenological approach as our aim with this study is to investigate the phenomena of the tsunami disaster 2004 in Thail-and and in which way travel companies handled this situation. The abductive approach has been fundamental when working with this paper as it made it possible for us to update the papers theory as the empirics has grown. Our empiric approach includes five qual-itative interviews with people who have a lot of experience compe-tence within the area we chosen to investigate. We have built this paper upon a model that explains how the reco-very period at a crisis destination should be handled and used this model on travel agencies. The marketing strategies that we have found fundamental during this period and essential for travel agen-cies to be aware of are those relating to the customers and media in order to recover from a crisis in the best possible way. We would like to refer the reader to chapter seven for our complete version of conclusions.

During the years 1994 and 2004, Sweden suffered two major international crisis that affected and challenged the crisis management in Sweden. This essay is based on Swedish crisis management of two national crises: the Estonia disaster 1994 and the Tsunami disaster in Southeast Asia 2004. The main question of the essay concerns the Swedish government´s crisis management during major crises and how the crisis management changed between and after 1994 and 2009. The main question is divided into three subqueries that leads the analysis. The questions are (1) What shortcomings were identified in the government´s crisis management work in connection with the two disasters? (2) What changes were made to crisis management policy after the two disasters? and (3) How can the crisis-inducing learning after the two disasters be interpreted/understood? The purpose of this essay is to find out the policy changes that took places after the two disasters, to find out if these crises have changed the work around crisis in Sweden or if the criticism levelled at the government after the Estonia disaster was the same after the tsunami disaster. The essay is based on a qualitative method that involves making a comparison between the two crises, by analysing material through state public investigations (SOU) and from the National Audit Office in Sweden. The conclusion from this essay is that the crisis management after the Estonia disaster did not result in any radical changes to improve the clear shortcomings of the crisis management. However, we were able to see that the changes the Swedish government talked about needed another major crisis, namely the tsunami disaster before the establishment of a crisis organization. Crisis management is constantly changing, albeit slowly. It is not possible for the Swedish government to wait for a new crisis to occur before the policy changes are implemented in crisis management.