The current work environment demands a lot from employees. Organisations implement strategies to reduce cost and increase productivity, often ignoring the well-being and needs of employees. Factors such as virtual offices are becoming a reality as cell phones, laptops, tablets and other technology make availability a reality 24 hours a day. This leads to employees being confronted with work wherever and whenever it is required. These factors can lead to distress or eustress or both. Some employees experience symptoms of burnout due to all these demands placed on them, yet others experience eustress. Work well-being is crucial to ensure that employees are engaged and committed to their job and contribute to the success of the organisation they are employed with. In the model of work-related well-being of Nelson and Simmons (2003), which will be discussed in this research, burnout is regarded as distress, while work engagement is regarded as eustress. The objective of this study is to determine whether a relationship exists between the dimensions of work-related well-being within selected sectors in South Africa – whether it leads to either burnout or work engagement and whether it is similar in different sectors. Various models can be used to explain these effects but for the purposes of this study the following models were consulted, namely the Comprehensive Model of Burnout and Engagement (COBE), the Effort-Recovery (E-R) Model and the Job Demand / Resources (JD-R) model. The participants in this study are educators and administrative personnel from tertiary education institutions (n = 1324), secondary schools (n = 1177), employees from the insurance industry (n = 613), and correctional services (n = 892). The measurement vii instruments used are the Maslach Burnout Inventory, the Utrecht Work Engagement Scale and the Job Demands-Resources Scale and the Organisational Stress Screening Tool (ASSET). The results indicate that there is a relationship between the dimensions of work-related well-being in different sectors and that it has great predictive value in different sectors. / MA (Industrial Psychology), North-West University, Potchefstroom Campus, 2013

The current work environment demands a lot from employees. Organisations implement strategies to reduce cost and increase productivity, often ignoring the well-being and needs of employees. Factors such as virtual offices are becoming a reality as cell phones, laptops, tablets and other technology make availability a reality 24 hours a day. This leads to employees being confronted with work wherever and whenever it is required. These factors can lead to distress or eustress or both. Some employees experience symptoms of burnout due to all these demands placed on them, yet others experience eustress. Work well-being is crucial to ensure that employees are engaged and committed to their job and contribute to the success of the organisation they are employed with. In the model of work-related well-being of Nelson and Simmons (2003), which will be discussed in this research, burnout is regarded as distress, while work engagement is regarded as eustress. The objective of this study is to determine whether a relationship exists between the dimensions of work-related well-being within selected sectors in South Africa – whether it leads to either burnout or work engagement and whether it is similar in different sectors. Various models can be used to explain these effects but for the purposes of this study the following models were consulted, namely the Comprehensive Model of Burnout and Engagement (COBE), the Effort-Recovery (E-R) Model and the Job Demand / Resources (JD-R) model. The participants in this study are educators and administrative personnel from tertiary education institutions (n = 1324), secondary schools (n = 1177), employees from the insurance industry (n = 613), and correctional services (n = 892). The measurement vii instruments used are the Maslach Burnout Inventory, the Utrecht Work Engagement Scale and the Job Demands-Resources Scale and the Organisational Stress Screening Tool (ASSET). The results indicate that there is a relationship between the dimensions of work-related well-being in different sectors and that it has great predictive value in different sectors. / MA (Industrial Psychology), North-West University, Potchefstroom Campus, 2013

Text in Afrikaans / Die doel van die studie is om die verband tussen werksontevredenheid (as gevolg van vervelige- en roetinewerk asook swak bestuursbenaderings) en werksafwesigheid te bepaal. Werksafwesigheid beïnvloed organisasiedoeltreffendheid nadelig omdat daar 'n tekort aan korrektiewe beamptes is as gevolg van die oorbevolking van gevangenes in Pollsmoor-gevangenis. 'n Omvattende oorsig van gepubliseerde literatuur oor werksafwesigheid het die empiriese navorsing van hierdie studie voorafgegaan. Die volgende doelwitte is bereik in hierdie studie, naamlik: * Om die werksafwesigheidsverskynsel by wyse van 'n literatuuroorsig te beskryf. * Om Pollsmoor-gevangenis se werksafwesigheidsyfers en -statistiek aan te toon en die navorsingspopulasie in terme van werksafwesigheidsgroepe te kategoriseer. * Om response rakende die vlak van tevredenheid met die aard van die werk, bestuursbenaderings en ander derde veranderlikes in die werksomgewing, van 'n verteenwoordigende steekproef van die navorsingspopulasie in te win, te ontleed en te beskryf. * Om bevindings en aanbevelings te maak ten opsigte van werkstevredenheid met vervelige- en roetinewerk, swak bestuursbenaderings asook derde veranderlikes. Die bevindings van hierdie studie behoort voordelig aangewend te kan word deur die Korrektiewe Dienste en akademiese belangegroepe. Die bevindings van hierdie studie verskaf ook waardevolle inligting oor werksafwesigheid vir toekomstige navorsing. Summary The aim of the study is to determine the relationship between work absenteeism and work satisfaction with boring- and routine work, poor management styles and third variables. The following objectives have been reached in this study, namely: * To describe the work absenteeism phenomenon by means of a literature review. * To show Pollsmoor prison's work absenteeism figures and -statistics and to categorize the research population in terms of work absenteeism groups. * To collect, analyse and describe the responses' pertaining to the level of satisfaction with the nature of the work, management styles and third variables in the work environment, from a representative sample of the research population. * To make findings and recommendations with regards to work satisfaction with boring- and routine work, poor management styles and third variables. The findings of this study could be utilized by Correctional Services and academic interest groups. / Business Management / M.Tech.

Text in Afrikaans / Die doel van die studie is om die verband tussen werksontevredenheid (as gevolg van vervelige- en roetinewerk asook swak bestuursbenaderings) en werksafwesigheid te bepaal. Werksafwesigheid beïnvloed organisasiedoeltreffendheid nadelig omdat daar 'n tekort aan korrektiewe beamptes is as gevolg van die oorbevolking van gevangenes in Pollsmoor-gevangenis. 'n Omvattende oorsig van gepubliseerde literatuur oor werksafwesigheid het die empiriese navorsing van hierdie studie voorafgegaan. Die volgende doelwitte is bereik in hierdie studie, naamlik: * Om die werksafwesigheidsverskynsel by wyse van 'n literatuuroorsig te beskryf. * Om Pollsmoor-gevangenis se werksafwesigheidsyfers en -statistiek aan te toon en die navorsingspopulasie in terme van werksafwesigheidsgroepe te kategoriseer. * Om response rakende die vlak van tevredenheid met die aard van die werk, bestuursbenaderings en ander derde veranderlikes in die werksomgewing, van 'n verteenwoordigende steekproef van die navorsingspopulasie in te win, te ontleed en te beskryf. * Om bevindings en aanbevelings te maak ten opsigte van werkstevredenheid met vervelige- en roetinewerk, swak bestuursbenaderings asook derde veranderlikes. Die bevindings van hierdie studie behoort voordelig aangewend te kan word deur die Korrektiewe Dienste en akademiese belangegroepe. Die bevindings van hierdie studie verskaf ook waardevolle inligting oor werksafwesigheid vir toekomstige navorsing. Summary The aim of the study is to determine the relationship between work absenteeism and work satisfaction with boring- and routine work, poor management styles and third variables. The following objectives have been reached in this study, namely: * To describe the work absenteeism phenomenon by means of a literature review. * To show Pollsmoor prison's work absenteeism figures and -statistics and to categorize the research population in terms of work absenteeism groups. * To collect, analyse and describe the responses' pertaining to the level of satisfaction with the nature of the work, management styles and third variables in the work environment, from a representative sample of the research population. * To make findings and recommendations with regards to work satisfaction with boring- and routine work, poor management styles and third variables. The findings of this study could be utilized by Correctional Services and academic interest groups. / Business Management / M.Tech.

Text in English / This research is aimed at analysing the nature, extent and cause of smuggling at selected Correctional Centres in Gauteng with the aim to provide appropriate strategies to combat smuggling. Smuggling is seen as a chain of command that reflects predisposition of an organised crime. Smuggling in correctional centres is an ongoing concern. Unauthorised items that are smuggled into the correctional centres have an adverse effect into the lives of people and death is an ultimate price. The Department of Correctional Services is also experiencing a severe shortage of officials due to The Seven Days Establishment and the Occupation Specific Dispensation (OSD) policies of Centre- Based and Non-Centre- Based staff. The study shows an increase of smuggling of items such as dangerous weapons, dagga, cellular phones and sim card over a three-year period at the three Correctional Centres. Various recommendations are made to combat smuggling in correctional centres including going back to the basics of proper searching of visitors, offenders, cells and staff when entering the facilities. / Corrections Management / M.Tech. (Correctional Services Management)