With the advances in technology, there has been a steady and unstoppable expansion in online education, and as technology has kept changing, so has online education. These changes have impacted the experiences of the faculty members, which has led to a growing interest in examining what online faculty members’ lived experiences are. To have a better understanding of the prior status of the research conducted on online education, this dissertation included a systematic literature review between the years 2000-2018. The systematic review of the literature demonstrated that the major issues examined in prior studies included online faculty motivation, inhibitors, online faculty course design, implementation practices and roles, and online faculty satisfaction. Researchers have attempted to explain online faculty motivation, satisfaction, workload and role changes mostly through quantitative studies. Some researchers also implemented mixed methods and qualitative research to examine online faculty members’ perceptions of online education, best practices in designing and implementing online courses. These studies were limited in terms of their data relying mostly on context bounded self-reports. Moreover, as technology evolves swiftly, so does the online education due to the changing affordances of available technology. Therefore, this study aims to describe the lived experiences of the online faculty members through a qualitative research design, namely multiple descriptive case study, collecting data from two rounds of interviews and an online course observation. In addition, a review of the literature demonstrated that only one study attempted to examine online faculty experiences through the lens of a distance learning theory (Bair & Bair, 2011). Therefore, there was also a need to analyze and explain the experiences of the online faculty members through a distance learning theory. While depicting the lived experiences of the online faculty members, the current study aims to portray a detailed picture of the online faculty members’ course design and implementation strategies in relation to Michael Moore’s (1989) Three Types of Interaction Framework. The findings of the study demonstrate that online faculty motivation and satisfaction are dynamic. As the initial experiences of the faculty members wear out, the factors impacting their motivation and satisfaction change. The factors impacting faculty members’ motivation and satisfaction also vary from one faculty member to another faculty member. In addition, the experiences of the faculty members in designing and implementing online courses change as they become more experienced. The faculty members implement several strategies to facilitate student interaction with other students, the course content and the course instructor while they design and teach online courses. They also improve their strategies as they face challenges while they teach online. The findings of the study in relation to Michael Moore’s (1989) Three Types of Interaction Framework demonstrate that while the faculty members design their online courses, they pay utmost attention to having a consistent structure of their online courses in order to avoid student disorientation. They use a variety of content materials to cater for the needs of their online students, and design several activities to enhance student interaction with the content. They prefer to chunk the content into modules, in which they design a consistent pattern of course activities. The faculty members while designing the course activities also pay attention to creating opportunities for learner-learner interaction such as discussion boards and group projects. The study also show that faculty design their online courses in ways help them communicate with the students, for instance, they design home pages, orientation modules, or provide several alternative ways of contact. The study also indicates that while the faculty teach online courses, they use different strategies to facilitate student interaction with their classmates, the course content and the instructor. The strategies implemented to enhance learner-learner interaction include mostly discussion forums. The faculty members paid attention to provide variety of assignments for discussions such as reflecting on peer’s work, discussing case studies as well as checking if the students read the assigned materials. Due to student complaints about the challenges faced while completing group projects, they were rarely used. Some faculty chose to drop the group projects completely whereas some faculty used them sparingly. As for the student interaction with the content, most faculty members prefer to roll out the whole course upfront and allow students to see the whole course, be able to make connections and see the expected outcomes. Some faculty, however, also prefer releasing the course content module by module and using pre-requisites to control student interaction with the content as well as their peers. As for student interaction with the course instructor, the faculty members implement various strategies such as on-campus course orientations, announcements, e-mails, discussion boards, one-on-one synchronous sessions and phone calls to communicate with their students. Finally, the study presents a more detailed picture of the lived experiences of the online faculty through the lens of distance learning theoretical framework. It helps to better understand how the online faculty design and facilitate student interaction with their classmates, course content as well as the course instructor. It provides several pedagogical and empirical implications in line with and addition to prior research.

In this paper we elaborate on a framework, a set of guidelines, for teachers when designing project based courses. The emergent framework presented in this paper will focus on six themes: (1) overall course design, (2) project task, (3) project group, (4) examination, (5) feedback and (6) course evaluation and improvement and is initially grounded in theory and practice. The framework elaborated in this paper should support teachers' development of a professional autonomy within the norms of a professional group and an active curriculum.

This study examined the electronic discourse in an online course to investigate if culture exhibited itself in the communication of students. The researcher also sought to find out if a third culture was built in this course and if so, what design features facilitated the emergence of this third culture. A graduate-level online course at a Southwestern university was examined in a case study. Computer-mediated discourse analysis was used as the method. The students were administered an online demographic survey to collect information about their background. The online communication of the students, the instructor, and the assistants were analyzed. A semantic analysis matrix was developed based on the pilot study that was used to investigate the content of the messages posted in the discussion conferences. The results showed that culture did not exhibit itself in the discourse. A third culture, however, was formed by the students. The discourse characteristics of this third culture are producing timely and intelligent comments and equal levels of participation; use of materials from both cultures; constant interaction among participants; creating a side conversation between two different cultures; a common discourse accent; words, expressions, acronyms created in the course; curiosity, sensitivity, openness towards otherness, critical engagement with others; and ability to understand and tolerate different perspectives and cultural phenomena. The design features of the particular online course were discussed. The design features that may have helped create a third culture among students are face-to-face meetings and introductions conference in the course; instructor’s teaching strategies such as creating expectations for participation and her scaffolding and mentoring throughout the course; and features of the course communication platform such as the ability to embellish the thoughts through the use of fonts, colors, and quoting.

This dissertation reports on the key findings of an exploratory study of online education in anthropology. The study was designed to collect information on the extent and types of online offerings at four-year and above degree-granting public institutions in the US. It was also designed to report on the teaching strategies and methods that anthropologists employ online, and to inquire into the conditions and institutional structures that encourage or discourage the development of online education in anthropology. Recent growth in online education has been explosive in many disciplines, but little is known about anthropology's participation in the trend, or lack thereof. An exploratory research design was used to examine this little-understood topic. Because participation in online education relies upon collaboration within departments, the perspectives of both department chairs and online instructors were collected. Both qualitative and quantitative research methods were used to gather these perspectives. In particular, an online survey of department chairs and semi-structured e-mail interviews with online instructors were conducted. The research findings indicate that the participation of anthropology departments in online education is fairly low, and plans for future growth are limited. The findings also show that the primary barrier to online education is a lack of faculty interest or technical expertise, although concerns surrounding the efficacy of online pedagogy and increased workloads appear to limit its growth as well. Significant differences of opinion between online instructors and department chairs regarding the efficacy of online pedagogy were revealed, but there was general agreement that online education is an important educational resource for nontraditional students.The contrasting, and sometimes conflicting, perspectives that the research revealed point to a need for a conversation about online education in anthropology departments, whether or not they have plans to participate in the larger trend. In the concluding chapter, these divergent views inform a framework for conducting such a conversation. Finally, the research findings are applied to an outline for the development of a department-specific "best practices" guide to online teaching and course design in departments that wish to initiate or increase their participation in online education.

The research reported in this thesis investigated staff-student collaboration in advanced undergraduate mathematics course design and delivery at a research-intensive UK university. Staff and students collaborated to redesign and deliver two courses: Vector Spaces and Complex Variables. The collaboration in the design of the two courses involved students who had completed the courses and then who worked as interns together with a small team of academic staff. The collaboration in the delivery of the two courses involved the implementation of a Peer Assisted Learning (PAL) scheme in which third-year students facilitated the learning of second-year students in optional scheduled sessions. The study employed a mixed-methods research strategy involving an ethnographic approach to the study of the course design process and PAL sessions followed by an observational study (a quasi-experimental design) to investigate the impact of PAL attendance on the achievement of PAL participants. This thesis reports findings from a three-phase research design. Phase one explored the nature of the collaborations in course design and its impact on staff teaching practices and on the student collaborators. Phase two investigated the characteristics of the PAL sessions for the advanced undergraduate mathematics courses and the roles played in those sessions. Phase two also explored the impact of PAL in qualitative terms on both PAL participants and PAL leaders. Phase three investigated the impact of PAL in quantitative terms on the achievement of students who participated as PAL participants. The study found that staff-student collaboration in course design and delivery led to emergent Communities of Practice in which staff and students engaged in mathematics practice which led to identity transformation of student collaborators, a deeper understanding of the mathematics on which the students worked and some change in staff teaching and course design practice. The also showed that staff-student collaboration in the delivery of course units via PAL resulted in a learning community in which PAL participants and PAL leaders engaged in mathematics practice which led to increased student achievement and enhanced affective outcomes for both PAL participants and PAL leaders.

Online courses have increased in enrollments over the past few decades. As the number of students taking online courses have increased, so has the number of students who have dropped or failed an online course. According to the literature, online courses may have higher drop rates than traditional, face-to-face courses. The number of students who fail an online course is, also, of concern. As online courses may continue to grow over the next few decades, studies on persistence in online courses may benefit students, administrators, instructional designers, educators, and researchers. Although previous research studies have addressed persistence in online courses, very few examine it from the perspectives of students who were unsuccessful in their courses. These students may have unique insights about the online experience that may have related to their lack of success. The purpose of this study was to understand the experiences of university students who have failed or dropped an online course through the lenses of transactional distance theory and Kember’s model of dropout in distance education. Transactional distance theory discusses the dialog, structure, and learner autonomy involved in an online course, while, Kember’s model presents categories that may relate to dropping an online course. Together, the theory and model may help in understanding the experiences of students who have dropped or failed an online course. In this study, semi-structured interviews were conducted with 20 participants from a large Southeastern university in the United States. Based on the participants’ responses, the data was sorted and ranked according to the amount of transactional distance in their courses, as well as the categories of Kember’s model. Many of the participants who experienced low or high transactional distance have, also, expressed an issue with the goal commitment category of Kember’s model. Additionally, there were important differences in the student characteristics of those who dropped or failed an online course. Furthermore, suggestions for improving online courses were given by the participants. Some of these suggestions included more student-instructor interactions, the use of more technology tools in their online course, and for orientations to the online environment to be offered.

En pågående digitalisering av det svenska samhället gör att tillgänglighet inte längre är ett enbart fysiskt fenomen utan också ett digitalt. Allt fler av samhällets viktiga tjänster, såsom hälsovård och banktjänster, går över helt eller till stor del till den digitala världen. I och med den ökande närvaron av digitala lösningar finns ett ökande behov av kunskap inom webbtillgänglighet. Syftet för uppsatsen är att på uppdrag av informatikgruppen vid Karlstads universitet undersöka hur en universitetskurs om webbtillgänglighet kan utformas på B-nivå(G1F). Uppsatsförfattarens huvudsakliga fokus har varit de arbetssätt som kan vara av vikt när man lär ut en kurs i webbtillgänglighet och att utforma, följa och utvärdera en workshop där studenter får bekanta sig med de problem som en användare med synnedsättning kan uppleva på webben. Undersökningsfrågorna evaluerades genom observation av föreläsningar och workshops under pilotkursen Framtida Webbstandarder som uppsatsförfattaren tillsammans med en annan uppsatsstudent hjälpt till att formge. Utöver observationerna gjordes en intervju med undervisande lärare och en webenkät skickades ut till studenterna där de gavs möjlighet att yttra sina åsikter om kursen. Efter analys av insamlade data kan det konstateras att en kurs inom webbtillgänglighet kan gynnas av att ha en blandning av teoretiska och praktiska moment för att lära ut det aktuella materialet och att studenter kan engageras i ämnet genom diskussionsuppgifter under föreläsningarna. Den analyserade data visar också på att man kan bygga upp en workshop på sådant sätt att studenterna får testa på olika nivåer av assisterande teknik för synnedsättningar och på så sätt ge dem en övergripande erfarenhet och förståelse för de problem som personer med synnedsättning kan uppleva på webben.

This study identifies how content specialists, instructors, and instructional designers made decisions about what content to teach in person and what to teach online for a second year Portuguese university course. Qualitative vignettes around three course design participants highlight emergent themes and course artifacts from their interviews that show how they made decisions about what learning opportunities to do online and what to leave in person. The blended language course involved Canvas learning management system with two additional main technology tools used in development: GoReact and H5P. The results are subdivided to reflect the views of the instructional designer, the content specialist, and the instructor.

Thesis advisor: Ana M. Martinez-Aleman / As online education continues to grow in the United States, few studies have investigated how faculty members perceive their instructional roles and their organizations to be changing as a result. This qualitative study is based on interviews with twenty-two faculty members from public and private non-profit institutions across the United States, and found that faculty members perceived the course design process, interactions with their students, and their own approach to teaching all changed substantially in the online context, typically in ways that inclined them to see these efforts as higher quality than their on ground teaching endeavors. Despite this, faculty members did not perceive that their departments or their institutions changed very much as a result of online education, and determined that institutional motivations for online education were consistent with typical market-aligned non-profit approaches to higher education in the United States (e.g., based on competition, student demand, and expanding institutional reach). Moreover, this market-aligned inclination identified by faculty members aligns well with Slaughter and Rhoades’ (2004) theory of academic capitalism. / Thesis (PhD) — Boston College, 2020. / Submitted to: Boston College. Lynch School of Education. / Discipline: Educational Leadership and Higher Education.

<p>  </p> <p>Global hospitality and tourism activities are becoming increasingly diverse in the profile of international visitors as well as in the destination communities that host them. Along with the geographic and demographic shifts, today’s hospitality and tourism employees not only come from multicultural backgrounds themselves but also serve and interact with guests and visitors of different cultures from all over the world. The study was conducted against this backdrop and focused on intercultural competence and intercultural learning in four-year hospitality and tourism programs in the universities of the United States. The purpose of the study is to advance intercultural learning of hospitality and tourism undergraduate students through forward-looking curriculum design. Specifically, the study aims to 1) analyze the extent to which intercultural learning is embedded in current hospitality and tourism programs; 2) identify the intercultural competence in undergraduate students presently enrolled in the programs and effective formats for students’ intercultural learning; 3) evaluate desirable learning materials, approaches, and assessments of intercultural learning from the perspectives of students, educators, and industry professionals; and 4) propose a model of and make recommendations for intercultural learning through curriculum design.</p> <p>A series of mixed methods were adopted to achieve the research goal and objectives. They include descriptive and semantic analyses, a self-administered survey questionnaire, and semi-structured in-depth interviews. The data were collected from 53 four-year bachelor’s hospitality and tourism programs in public or land-grant universities. The results of descriptive and semantic analyses show that clear and direct statements and content about intercultural learning are lacking in general program literature as well as in specific course syllabi. Results of survey questionnaire data demonstrate that the intercultural competence level of undergraduate students in hospitality and tourism programs is neither high nor low. The most effective format for intercultural learning is through personal involvement and interaction. Intercultural activities organized by the university and community are examples of this format. The findings from the interviews reveal the core characteristics of intercultural learning materials, approaches, and assessments. The learning materials need to be current, visualized, and industry-focused. The learning approaches should be interactive and active to place students in the center during their intercultural learning process. The learning assessments are expected to provide opportunities and platforms for students to share their experiences and reflect on what they have learned from intercultural courses. Based on the key findings from the study, a conceptual model of intercultural learning through curriculum design is proposed for hospitality and tourism programs. </p> <p>The study makes some theoretical and practical contributions. Theoretically, the study enriches the literature on intercultural learning and intercultural competence in hospitality and tourism from the curriculum design viewpoint and multiple perspectives of students, educators, and industry professionals. The research integrates intercultural curriculum and internationalization at home into an innovative learning approach to facilitate students’ intercultural learning. The proposed model lays a conceptual foundation for future academic discourse and empirical research. Practically in the educational context, the study offers guidelines for hospitality and tourism programs to develop and design intercultural curriculum through an illustration of an introductory tourism course. The study contextualizes intercultural learning as involving two or more world cultures. The findings are significant in intracultural and subcultural settings as well. The expectations of guests and visitors, be they international or domestic, are influenced by their primary cultures and subcultures alike. Hospitality businesses and tourism organizations can provide a higher level of service quality to their guests and visitors from diverse cultural backgrounds if their employees are interculturally competent through education and training and other human resource functions. </p> <p>The findings from the study bear implications beyond higher education and hospitality and tourism. The study suggests that hospitality businesses and tourism organizations can contribute to building an inclusive community when they are staffed by interculturally competent employees. There have been increasing occurrences of direct and indirect forms of prejudice, discrimination, group profiling, social exclusion, and even hostility both in the United States and around the globe. While these occurrences are rooted in historical, geopolitical, and ideological contexts, they also result from the absence or lack of cultural understanding. Intercultural competence through intercultural learning plays a direct role in promoting harmony and inclusiveness on campus, in the workplace, and in society at large. </p>