The objective of this research is to construct a model of the critical success factors for the effectiveness of Information Systems (IS) outsourcing. &ldquo / Lack of in-house expertise&rdquo / and &ldquo / cost effectiveness&rdquo / are the widely accepted major factors of motivation for IS outsourcing. Although various decision models and analytical frameworks have been proposed before, the literature is not abundant on a complete qualitative model. In contrast with the decision models which are executed before an outsourcing engagement (a-priori), an effectiveness model will be an a-posteriori guide which will enable the clients to measure their outsourcing performance and re-evaluate their business and management strategies. This thesis examines the critical success factors for outsourcing effectiveness through qualitative research conducted with multiple case studies for information systems developed for public and private clients. A conceptual model consisting of various hypotheses is constructed and qualitatively evaluated.

Knowledge management, a broad collection of organizational practices related to generating, capturing, disseminating know-how and promoting knowledge sharing within an organization, and with the outside world, has become a critical determinant of competitiveness for the private sector in many countries. Knowledge management programs have been increasingly implemented in various enterprises all over the world. Many research dimensions in knowledge management, including phenomena of enablers and barriers, action of practices and strategies, level of individual and culture, knowledge of identification and valorization, technology of hard systems and soft systems, outcome of costs and benefits, etc, have been explored. Although a wide variety of factors have been identified as influencing knowledge management performance, little is known about the relative influence of each of these factors on corporate performance. In this paper, we adopt concepts of balance score card and develop an integrative model to understand better how these factors combine to affect knowledge management performance and corporate performance as well. Our model is examined from a survey of top 5,000 enterprises in Taiwan. Our survey questionnaire is developed by the amalgamation of available literature on knowledge management, particularly related to (1) comments on concepts and structure of three knowledge capabilities, i.e., knowledge identifying & capturing, knowledge sharing, and knowledge creating; (2) critical success factors of knowledge management, and (3) performance evaluation of knowledge management. Our study also gather the corresponding financial data of surveyed enterprises from Taiwan market observation post system. Our research results offer insight into the determinants of knowledge management and corporate performance. We have identified a number of specific factors that influence this matter. Furthermore, we have been able to examine the relative influence of the various factors identified as important determinants of knowledge management performance in literature. Furthermore, it provides decision makers with specific advice on ways to improve corporate performance via knowledge management. Thus, it appears that the integrated knowledge management and corporate performance model has significant potential for supporting both research and practice in this area.

One of the major advancements in the IT industry during the 1990s was the development of Enterprise Resource Planning (ERP) systems. Beyond the high costs and significant amount of effort needed to implement such a system, the possible benefits for the organization in achieving more efficient operations and improving its competitive stance in the competitive business environment have been undoubted. The high failure rates of ERP systems implementations (Soh et al., 2000; Willis and Willis-Brown; 2002) have paved the way for a chase from both academicians and practitioners to understand and pinpoint the critical success factors that positively impact this type of projects’ success. Research has been done for ERP implementations in numerous environments but there is a serious gap in the literature regarding implementations in the Cypriot context. Furthermore, after the island’s accession to the European Union (EU) in 2004, the need for the governmental sector to harmonize its systems and processes according to EU directives and to provide efficient services through transparent processes to citizens of Cyprus urged public organizations to proceed with the adoption of ERP systems to serve these purposes from both technological and business aspects. This thesis aims to investigate the critical success factors that foster the successful rollout of ERP implementation projects in Cypriot public sector organizations. From the literature review a research proposition is devised through the development of a theoretical framework consisting of 10 critical success factors. These factors are examined in the specific project environment and their applicability and impact in successful implementations is determined. A qualitative approach has been followed, through a multiple-case study in three Cypriot public sector organizations, by conducting a set of 9 semi-structured interviews and analyzing the results to determine the theoretical framework’s fit in the particular context and furthermore to determine the criteria which are used to determine ERP implementation success in the specific projects. The results of the study indicate that project success is evaluated solely based on three criteria; time, cost and quality. In addition, 9 out of the 10 factors of the theoretical framework appear to be critical for implementation success.

Introduction: Corporate limits becoming more diffuse due to the globalization taking place and requirements for analytical strategies are becoming more fundamental parts of organizations. Business Intelligence systems are hot and not without reason, today's world is spinning faster and with a flow of information that is constantly increasing Business Intelligence promises to introduce a support that will render a better decision-making, something that everyone wants. Problem Discussion: The local government business has today demands from the Swedish School-inspection to analyze and create adequate target images to the school and students meet curriculum goals and guidelines. Therefore, local government activities has increasingly begun to implement Business Intelligence tools, with the purpose to facilitate strategic and operational decisions were the result plays an increasing role in today's society. Purpose: This study evaluates how the analysis tool Qlikview fulfills the function of monitoring and controlling the improved student achievement in public schools. Method: The evaluation has been conducted qualitative interviews with staffs that have leadership positions in each municipality and management and possess a deep knowledge of the analysis tool and its processes. Conclusion: The evaluation has shown positive effects on the monitoring and control of student performance through better control of school operations.

International aids, which target socio-development in developing and/or underdeveloped countries, are generally undertaken through projects. These projects, which are named as international development projects (IDPs), are financed mainly by multilateral and bilateral development agencies. However, management of these projects, which have less tangible objectives and deliverables, differ drastically from traditional industrial-commercial project types, that have more tangible objectives and deliverables. Moreover, the intensive investments on IDPs have not yielded the expected progress yet. Therefore, ensuring a successful IDP management through the satisfaction of factors that are critical for project success becomes crucial for both sponsoring bodies and receiving countries. Nevertheless, the current literature provides only a limited number of studies, such as studies conducted by Diallo and Thuiller (2004; 2005), Do and Tun (2008), on this subject area. Then, this study following previous studies by Diallo and Thuiller (2004; 2005), Do and Tun (2008), aims to contribute to this gap in the literature through investigating critical success factors (CSFs) for implementation phase of international development projects (IDPs) in Kazakhstan. Not only the applicability of Do and Tun’s (2008) CSFs for IDP implementation phase to IDPs being implemented in Kazakhstan are tested but also a new set of CSFs is generated for the implementation phase of IDPs being implemented in Kazakhstan.

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Abstract Cancer has been a big issue in the medical science. Many scientists in the world have been trying so hard to find the effective drugs or therapies for different kinds of cancers. However, cancer is till so hard to cure. Until these days targeted therapies show up and give cancer patient a new hope to cure cancer. Targeted therapies are drugs which can block the growth and spread of cancer by interfering with specific molecules involved in tumor growth and progression. By focusing on molecular and cellular changes that are specific to cancer, targeted therapies are more effective than other types of treatment, including chemotherapy and radiotherapy, and less harmful to normal cells. Targeted therapies have been known by reducing side effects and improving quality life as well. Therefore, many drug manufactures have been investing money on investigating targeted therapies. Target therapy market is rapidly expending, and the competition among the drug manufactures has been more and fiercer. The key or critical success factors to the business of target cancer drugs are the most important issue for the drug manufactures to get the most profit from target drugs. The key success factors can be analyzed by sell strategy, research, development strategy, price strategy and government policy. This paper is trying to find the key success factors for business of target cancer drugs by deep interviewing the top sells managers in the industry and the top doctors in the hospital. Then these interview contents are analyzed by SWOT (strength, weakness, opportunity and threat) to find the key success factors for business of target cancer drugs. With these key success factors, hopefully it can help the drug manufactures make good business on target cancer drug market. Keywords: target drug, target therapy, key success factor, critical success factor, SWOT, deep interview.

The feed industry is closely integrated with the market mechanism by linking to farming, aquaculture, livestock processing, warehousing, and retailing. The industrial feed production in China in 2009 is 148 million tons, ranking second in the world. China feed industry have become the world's most watched market. In this study, after exploring the literature about China feed industry and in-depth interviews with six senior managers in Uni-President Co., Ltd., and analyze the outcome of the interviews to identify three levels key success factors in China feed industry. The study found that the industry level key success factors in China feed industry are: 1. China's central and local government policies 2. price/ performance ratio of product 3. cost control 4. customer relationships. The organization level key success factors in the Uni-President Co., Ltd. are: 1. price/ performance ratio of product 2. localize 3. acquisition and delivery of market information 4. the choosing of dealer and customer 5. performance systems 6. group resource and brand image. The personal level key success factors are: 1. ability to adapt to the environment 2. Grasp of market information. In summary, based on China¡¦s Feed industry structure and the current industry trend, it can be found that despite a decline in the number of feed companies, in actual, there is a gradual expansion in scale among the existing. In recent years, news spread that through strategic alliances the mainland-funded enterprises were able to expand rapidly and such success in expansion was under the significant encouragement from both the central and local government policies; in pursuit of economies of scale to reduce the means of cost. And it is advisable that during the Feed manufacturers¡¦ strategic planning stage, it applies the ¡§key success factors at various levels of the industry¡¨ found in this study; to assist the company as it evaluates its strengths and weaknesses; in return allows the company to be able to optimize its allocation of resources.

The Legal Foundation crosses into medical treatment service industry gradually in recent years, even become to be the situation that the bigger the stronger and forming the trend of medical-network. However, the medical treatment resource close to saturation, and the National Health Insurance Bureau¡¦s (NHIB) finance gradually are tightened, the medical treatment service industry faces a high competition, those tough situations force manager ¡¥s contingency ability, manage mechanism, execution and strategy performance. One way that encouraged citizens¡¦ cure will is doing serving innovation for the hospitals and clinics. This study discusses critical success factors in medical-network Service Innovation System, we adopted case study and chosen one of medical-network which is reputed by it good management to analyze. Through conducing depth interview with executive, top managers and Chinese medicine industry expert, we used Rob Bilderbeek and Pim Den Hertog¡¦s Service Innovation System as this study¡¦s foundation, then used Grounded Theory (GT) to carry on data analysis; besides, we also reviewed related substantial evidence and theories to look for a key factor and element which affect the Critical Success Factors in medical-network Service Innovation System. From our study, we found the Critical Success Factors in medical-network Service Innovation System is: For the construction surface of ¡§ New service concept¡¨ is to establish the membership, build the innate brand commodity, multiple serves and enterprise management pattern. For the construction surface of ¡§the new service concept¡¨ is customer relationship management, commercial promotion. For the construction surface of ¡§the new service transmission system¡¨ is to improve the hardware system, customer participation and using the social group website. For the construction surface of ¡§the new technical option¡¨ is using medical auxiliary apparatus and building POS system. We hope above findings could provide reference related to the medical chain system service innovation for the future research.

The amount of the loss of the global panel factory in 2011 a record high, the global economy since the financial tsunami hit in 2008, Europe and the United States credit crisis, 311 Japan earthquake, China's economic slowdown and factors that impact the end consumer market. The panel makers around the world must face the predicament of oversupply and lower prices. Especially in Europe and the United States government in the name of ¡§antitrust", so that each panel plant to become the ATM of the local government under a huge amount of fine, really bite the bullet and make every effort inside and outside the attack. The thrust of this case study is to explore the business strategy of the global pane makers to small and medium-size panel. First, analysis of the future trends of the global panel industry. Then in-depth analysis of the competitive advantage of the global panel factory, the object of study is a case company as the main target customers in Japan, Korea, Taiwan, China and other places, including Japan's Sharp, Japan Display, South Korea Samsung Display, LG Display, Taiwan's Chi Mei Optoelectronics, AU Optronics wins China and China's BOE, Tianma company history, vision, mission, strategic positioning, competitive advantage, critical success factors, resource management capabilities. Finally, according to the findings, to develop the company's business strategy of the case. The results of this study are summarized as follows: First, strategic innovation; to change the trend of industrial competition, re-defines the rules of the game with the new industrial competition law, business and the basis of competitive differentiation and advantage. Winning strategy ; turning point in the arrival of the corporate strategy when the environment changes, the enterprise will make good use of the corporate strategy ambitions and their own resources, "pondering" process to identify the unique and winning strategy. Execution¡A the success of the business strategy depends on execution; Great ideas require concrete actions to achieve. Effective supervision and control of operating performance, to fulfill our corporate social responsibility, fair treatment of business stakeholders, business continuity to survive opponents