This paper presents an approach on the preservation of digital archival documents the activity of legal advice institutions, in other words, digital dossiers for electronic court proceedings. About this documentation, it is clear that it is part of the potential Documentary Heritage of these companies, demanding the adoption of conservation activities that provide the preservation and access of documents produced in this context. Therefore, this research aims to formalize recommendations for implementing a convenient digital environment in order to ensure the preservation of these documents and the maintenance of their authenticity. Permeate this purpose their identification as digital archival documents, the research about the adoption of document management practices in these institutions, the identification of the best Archival Digital Repository Digital to cater these companies and the development of recommendations for the implementation and use of it.As theoretical basis were approached Cultural Heritage and Documentary Heritage,Archivology and the archival document as their object of study, the archival management of digital documents and Digital Preservation. This research is classified as applied, qualitative and exploratory purposes, having a theoretical basis and is a case study. The data collection instruments were the bibliographic records and systematic observation to visualize the document management interventions in the legal advisory companies. As results, the research defined that digital documents produced in legal proceedings as archival documents, also a diagnosis based on systematic observation in law firms to illustrate the reality of them about the adoption of records management and the instruments used to Documentary Heritage definition. Was also analysed the attributes and features of the Archival Digital Repositories Archivematica and RODA in accordance with the OAIS model and the indication of Archivematica as the best suited repository to the research domain.Finally, the implementation and use recommendations for the Archivematica were prepared, passing to the preservation planning, ingest, archival storage, file formats normalization and the interoperability possibilities with archival description software to the digital Documentary Heritage dissemination. As conclusions, we could give as consolidated the main objective of the research, and the Archivematica proved to be able to comply with the demands of a digital environment capable to provide the preservation and the maintenance of the authenticity of archival documents digital stored, in accordance with the international reference standards. Key-words: Digital Preservation. Archival Digital Repository. Archival Digital Document. Archivology. Electronic Judicial Procedure. Documental Heritage / O presente trabalho apresenta uma abordagem acerca da preservação de documentos arquivísticos digitais oriundos da atividade fim das instituições de assessoria jurídica, ou seja, dossiês digitais relativos a processos judiciais eletrônicos. Sobre esta documentação, é possível afirmar que a mesma representa parte do potencial Patrimônio Documental destas empresas, fato que demanda a adoção de atividades que venham ao encontro da preservação com vistas ao acesso contínuo dos documentos produzidos neste contexto. Para tanto, a presente pesquisa tem como objetivo a formalização de recomendações para a implementação um ambiente digital com vistas a garantir a preservação destes documentos e a manutenção de sua autenticidade. Perpassam este objetivo a identificação dos mesmos como documentos arquivísticos digitais, a investigação acerca da adoção de práticas de gestão documental nestas instituições, a identificação do Repositório Arquivístico Digital que mais se adapta às necessidades destas organizações e a consolidação de recomendações para a implementação e uso do mesmo. Como preceitos teóricos foram abordados o Patrimônio Cultural e Patrimônio Documental, a Arquivologia e o documento arquivístico como seu objeto de estudo, a gestão arquivística de documentos digitais e a Preservação Digital. Esta pesquisa é um estudo de natureza aplicada, de abordagem qualitativa e objetivos exploratórios. Conta com levantamento bibliográfico e configura-se com estudo de caso. Como instrumentos de coleta de dados, listam-se o fichamento bibliográfico e a observação sistemática para a visualização das intervenções de gestão nas instituições de assessoria jurídica. Como resultados, teve a identificação dos documentos digitais produzidos com fins processuais como documentos arquivísticos, a realização de um diagnóstico baseado em observação sistemática em escritórios de advocacia para ilustrar a realidade dos mesmos quanto à adoção da gestão arquivística de documentos e instrumentos utilizados com fins de definição do Patrimônio Documental das mesmas, a análise dos atributos e funcionalidades dos Repositórios Arquivísticos Digitais Archivematica e RODA em consonância com o modelo OAIS, e a indicação do Archivematica como o repositório que melhor se adapta às necessidades do universo da pesquisa. Por fim, foram elaboradas as recomendações de implementação e uso do Archivematica, perpassando as etapas de planejamento da preservação, admissão, armazenamento, normalização de formatos de arquivo e possibilidades de interoperabilidade com softwares de descrição arquivística para fins de difusão do Patrimônio Documental em meio digital. Como conclusões, pôde-se dar como consolidado o objetivo geral da pesquisa, tendo o Archivematica demonstrado ser capaz de atender a demanda de um ambiente digital capaz de prover a preservação para acesso contínuo ao mesmo tempo em que provê a manutenção da autenticidade dos documentos arquivísticos digitais nele armazenado em conformidade com os padrões de referência internacionais.

La décision est omniprésente dans l’existence humaine. Dans nombre de cas, elle engage même le reste d’une existence. Cette recherche problématise le rapport entre information et communication, en lien avec l’engagement et la décision qui en résulte. Elle montre que la décision est contrainte par l’information qui caractérise la situation et les éléments de connaissance communiqués. Son terrain expérimental concerne les lycéens devant choisir une université future - décision spécialement difficile au Liban, pays atypique assez complexe et influencé par la religion et la situation géopolitique.L’objectif principal de cette thèse est de présenter une étude exploratoire cherchant à caractériser les facteurs majeurs qui déterminent les lycéens dans leur prise de décision. Partant de l’information telle qu’elle est projetée dans la représentation documentaire, elle s’attache concrètement à étudier les formes de la médiation entre une université et un futur candidat lycéen, dans une optique de prise de décision. L’étude examine les expériences vécues par des étudiants en première année universitaire, qui ont donc définitivement accompli leur prise de décision ; elle établit des liens entre la théorie de l’engagement et la décision, et vise à définir des liaisons entre l’information construite à partir d’un document, le processus décisionnel et l’ingénierie de l’aide à la décision. L’originalité de cette recherche réside dans la mise en œuvre d’une méthode d’écoute des besoins et de hiérarchisation des attentes, développée par le laboratoire DeVisU à l’Université de Valenciennes, basée sur le croisement et la complémentarité de méthodes qualitatives et quantitatives.L’apport principal de cette recherche est de dévoiler quelles caractéristiques des institutions universitaires emportent la décision des lycéens. Car sous l’effet de la concurrence nationale et internationale, la plupart des universités soignent leur attractivité et se voient contraintes de développer de nouvelles stratégies de recrutement. L’enjeu est de retenir les meilleurs étudiants. Ainsi, pour la population étudiée, ce n’est pas l’acquisition de connaissances mais la préparation au marché du travail qui importe le plus. En outre, a contrario de nombre d’idées reçues, c’est la médiation humaine qui s’avère avoir le pouvoir d’instaurer une communication engageante et en aucun cas celle des systèmes documentaires, même de technologie avancée. / The decision is omnipresent in human existence. In many cases, it even engages the remains of an existence. This research emphasizes the link between information and communication, which are related to the commitment and the resulting decision. The research shows that the decision is constrained by information characterizing the situation and elements which are provided by knowledge. Its experimental framework concerns students, who are bound to choose faculties and universities – a decision relatively difficult to be taken in Lebanon, an atypical country quite complex and influenced by religion and geopolitical situation.The main objective of this thesis is to present an exploratory study in order to characterize the major factors which determine the students’ decision-making. Based on the information as it is projected into the documentary presentation, it literally focuses on the study of mediation between university and a future high school candidate in a decision-making framework. The study discusses the experiences of students in their first academic year, so they have already made their decision; it establishes links between the theory of commitment and decision-making. It also seeks to define links between information built from a document, decision-making and decision support. The originality of this research lies in the implementation of a method of listening to the needs and hierarchy of needs, developed by DeVisU laboratory at the University of Valenciennes, based on the intersection and as a complement for qualitative and quantitative methods.The main contribution of this research is to reveal which characteristics of academic institutions outweigh the decision of students. As a result of national and international competition, most universities treat their attractiveness and are forced to develop new recruitment strategies. The challenge is to retain the best students. Thus, for the population being studied, it is not knowledge but preparation of labor market that matters most. In addition to that, and in contrast to received wisdom, it is human mediation that has the power to create an engaging communication and in any case, the documentation systems, even of advanced technology.

User Interface Design is the center concept of this thesis. It was used throughout this thesis in order to remedy the design issue of a product called Loredge. Loredge was a digital document reader that contained a Library page with a very simple design. The ultimate goal was to create design suggestions that provides users with a lot of convenience in navigating items for Loredge’s Library page. The solution was proposed by introducing the design process and the concept of Human-Centered Design, which were the essentials in compliance with Loredge users’ desires. The end results demonstrated some interesting facts about users that researchers did not think about at the beginning, which was very helpful to recognize what users want the most for themselves. Despite some predictable answers, the outcome indeed gave the problem a potential solution. The solution was to introduce categories/groups to users and design for menus and buttons that helps user filter out the items they want to navigate. This was implemented to digital mock-ups using a wireframing tool called Axure. The mock-ups could be found within this degree project. / Användargränssnitt är centrumkonceptet för denna avhandling. Det användes under hela denna avhandling för att avhjälpa designproblemet av en produkt som heter Loredge. Loredge var en digital dokumentläsare som innehöll en bibliotekssida med en mycket enkel design. Det ultimata målet var att skapa designförslag som ger användarna mycket bekvämlighet i navigeringsdokument för Loredges bibliotekssida. Lösningen föreslogs genom att introducera designprocessen och konceptet Human-Centered Design, vilka var nödvändiga i enlighet med Loredge-användarnas önskemål. Slutresultatet visade några intressanta fakta om användare som forskare inte tänkte på i början, vilket var till stor hjälp för att känna igen vad användarna vill ha mest för sig själva. Trots vissa förutsägbara svar gav utfallet verkligen problemet en potentiell lösning. Lösningen var att introducera kategorier / grupper till användare och design för menyer och knappar som hjälper användaren att filtrera ut de dokument som de vill navigera. Detta implementerades för digital mock-ups med hjälp av ett wireframing verktyg som heter Axure. Mock-ups kunde hittas inom detta examensarbete.